Silverpop Engage andSalesforce.com
Silverpop for Salesforce.com                    Seamless connection to the world’s                       #1 on-demand CRM ...
• Synchronize Salesforce.com lead and contact  data with Silverpop Engage• Sync up to 400 Salesforce.com fields• Intuitive...
• Manage all aspects of the synchronization with an intuitive,  bi-directional visual field mapping tool• No IT resources ...
• Select Template to send from within Salesforce• Messages is sent to individual and/or campaign groups via  Silverpop Eng...
Contact InsightSee message history (did they open, etc) and actions taken onweb site
See Website Footpath
Insight Into Program ParticipationPrograms are automated series of messages that can be setup inSilverpop. Users can see w...
Easily Add Contact to Programs
Drill Down on all Actions taken
Lead Alert Behaviors   Clicked Link to  Download a File  Submit a Web     Form  Reached Lead      Rank     850   Reached L...
Salesforce Chatter Integration • View lead alerts • Create tasks • Sync lead alert   behaviors to   Chatter
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Silverpop Engage And Salesforce Integration.Pptx

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Silverpop Engage And Salesforce Integration.Pptx

  1. 1. Silverpop Engage andSalesforce.com
  2. 2. Silverpop for Salesforce.com Seamless connection to the world’s #1 on-demand CRM serviceSilverpop for Salesforce.com provides marketersseamlessly integrated, point-and-click tools thatsynchronize CRM data and email marketingactivity to improve the relevance of emailmarketing programs and provide Salesforce.comusers with a clear view into marketing activity.
  3. 3. • Synchronize Salesforce.com lead and contact data with Silverpop Engage• Sync up to 400 Salesforce.com fields• Intuitive point-and-click mapping tool to manage all aspects of the synchronization
  4. 4. • Manage all aspects of the synchronization with an intuitive, bi-directional visual field mapping tool• No IT resources necessary!
  5. 5. • Select Template to send from within Salesforce• Messages is sent to individual and/or campaign groups via Silverpop Engage
  6. 6. Contact InsightSee message history (did they open, etc) and actions taken onweb site
  7. 7. See Website Footpath
  8. 8. Insight Into Program ParticipationPrograms are automated series of messages that can be setup inSilverpop. Users can see what Programs contacts are engaged.
  9. 9. Easily Add Contact to Programs
  10. 10. Drill Down on all Actions taken
  11. 11. Lead Alert Behaviors Clicked Link to Download a File Submit a Web Form Reached Lead Rank 850 Reached Lead Score In a Program
  12. 12. Salesforce Chatter Integration • View lead alerts • Create tasks • Sync lead alert behaviors to Chatter

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