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PPMA Annual Seminar 2015 - The Future of Public Sector Work


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Looking back and looking forward are they the same?

In this session we'll take a quick skim over the last 40 years of public services. You'll return to now for a view of the current landscape and then head off to see what's changed 40 years from now.

Published in: Government & Nonprofit
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PPMA Annual Seminar 2015 - The Future of Public Sector Work

  1. 1. Looking back and looking forward: is public service the same? Naomi Stanford, April 16 2015
  2. 2. 45 minutes • Skim over the last forty years of public service • Consider current landscape • Glance at forty years from now We’ll focus on the design of public services and what skills and capabilities a workforce needs to be effective in the different designs
  3. 3. Welfare state to neo liberalism Neo liberalism 1970s Policies have been characterised by: encouraging market competition, cutting expenditure for social services, deregulating aspects of business and society, privatising previously owned government assets, and reducing emphasis on ‘the public good’. Source: museum-manchester-england/
  4. 4. Public service motivation to new public management Public service motivation New public management (influenced by tools from the private sector) Values of Samaritans, humanitarians, civic duty Benevolent non-profit goals Satisfaction of collective interests to achieve common good Support for others Citizen centred Abolition of public servant ‘status’ Introduction of performance related pay systems Values of entrepreneurship, quality, competition Targets in drive for pursuit of results, efficiency, effectiveness Customer centred Adapted from: Y. Emery and D. Giauque, The hybrid universe of public administration in the 21st century, International Review of Administrative Sciences March 2014 80: 23-32 Source
  5. 5. Changing skills 1 What skills do you need to reconcile expectations of civic service with expectations required by the commercial world? is-for-young-people/
  6. 6. Future of government services: 5 public service reform principles • Open, tight, loose, digital, innovative. • These are what I believe should be the characteristics of productive, effective and successful governments, now and in future. • But this is a race with no finishing line – we will never be able to say “mission accomplished” or “job done”. (Francis Maude10 February 2014)
  7. 7. Open, tight, loose, digital, innovative.
  8. 8. New forms of government Deloitte, Form must follow function.
  9. 9. Near future ?
  10. 10. Changing skills 2 • What skills are needed to work in open, tight, loose, digital, innovative organisations? Source:
  11. 11. 40 years out 1. Noocracy 2. Cyberocracy 3. An AI Singleton 4. Democratic world government 5. The polystate 6. Futarchy 7. Delegative democracy 8. Seasteading 9. Gerontocracy 10. Demarchy 11. A dark enlightenment 12. Post-Apocalyptic Hunter-Gatherers
  12. 12. Changing skills 3 • What skills should we develop to work in a future government design that we cannot predict? ru-1589833046
  13. 13. Looking back and looking forward: is public service the same? Then – 1970s Now - 2015 Future – 2055+
  14. 14. Questions? Contact: Naomi Stanford, PhD Email: Visit my blog and website: Follow me on Twitter @naomiorgdesign, @naomigovdesign Amazon author page Source: question-mark-pictures/
  15. 15. Resources • • reform-principles • • • (Digital skills) • like-being-a-contractor-either/#comments • services • • • • •