Results of the accreditation process of a continuing training unit in a university hospital


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Results of the accreditation process of a continuing training unit in a university hospital

  1. 1. Ruiz - Barbosa, Carmen. Family Nurse, Cádiz. Andalusian Health Service Rabadán - Asensio, Andrés. Chief Public Health Service. Provincial Health Delegation. Cádiz SERVICIO ANDALUZ DE SALUD WORKING FOR Continuing Training Unit Quality Standards 2008 PATIENTS of the Puerto Real University Hospital Standard EXPERIENCE 2004-08 Quality Compliance MISSION To respond to the health care needs Block I Training recipients 91,67 % of patients and their families, through A major issue is the ability to detecting needs and planning courses based on an improved knowledge, skills, and analysis of the results of the assessment of professional performance attitudes of the professionals of the Puerto Real University Hospital. STRENGTH Likewise, the channels and media used to advertise training courses (personal invitation from the manager together with annual course calender , reminders, SMS, flyers, etc) give the target group easy access to the information, suggesting that said channels should be used for communicating key training results. Determination of needs of patients and their families To give feedback of the key results concerning training activities (satisfaction, TO acquisition of skills, transfer, impact, cost/student, etc.) to professionals involved Satisfaction surveys IMPROVE (target public, teachers, support professionals, etc). Guides of Processes Integral Plans Accredited training courses: Block II Course Management 83,33 % Starting in 2004 The Unit includes in its training activities elements and teaching resources which Identification of training needs of enable the development of course categories and types which correspond more • 310 medical staff strictly to real situations and facilitate the transfer of learning to professional professionals practice. • 861 nursing staff STRENGTH Performance evaluation It has tools to cater for professionals needs and expectations at the preliminary • 498 non-medical staff stage and during the course. We suggest that procedures to ensure active Surveys of professional guides Processes • Nearly 200 announcements monitoring and one-to-one contact with the student after completion of each (Map Skills) training activity should also be implemented. • Nearly 4300 training opportunities (accredited Integral Plans (Map Skills) g ( p ) places) Likewise, data bases for basic training management have been found, although TO we would recommend systematising and completing the information in order to • Over 2100 teaching hours IMPROVE make a wider use of course development data and so to facilitate decision making. Objectives • 1 Self assessment programme Acquisition of new skills Block III Teaching professionals 37,50 % Maintenance or improvement Opinion of the UFC team The Training Unit has the basic resumés of teachers and support professionals STRENGTH involved in the courses organised Extinction old skills TO To implement procedures to facilitate the selection, updating and assessment of IMPROVE defined skills and the professional development of teachers. Preparation of training plan Organisational and structural Contents Block IV aspects 94,12 % Methodology Significant use is made of technological innovations (classroom blogs and Teachers (Database .....) STRENGTH documentary library) in the applying learning processes, facilitating access to materials, communication and solving problems arising in a professional context. Facilities (classrooms, computer Finalising the implementation of the virtual platform (based on the open source platform …) TO programme “moodle”) which could be used as a management tool for the teaching IMPROVE unit itself as well as a tool for designing online courses, blended training, etc. Scheduled Planning Block V Results 40,00 % Spread-oriented target Evidence has been found of assessment and results analysis applied to the use STRENGTH of financial resources and recipient satisfaction. Annual program Groups TO We suggest this be extended to the remaining assessment variables associated IMPROVE with the training process (transfer and impact). Sms Website GLOBAL COMPLIANCE 77,78% Anothers • Team work has improved. Realization of training and Block I monitoring of professionals • Results seen by the team and by the hospital as a whole. Block II Evaluation • Important quality elements could be strengthened. Block III Resource management • Areas of improvement detected and Block IV Satisfaction of professionals p procedures and lines for achieving g improvements defined. Transfer Block V • It has been a learning curve for improving Impact quality for all the team 0% 50% 100% Based on the previous and the current situation of of the Continuing Dissemination of results for • It has helped refocus continuing training on Training Unit, the results of Certification is: the needs and expectations of users practitioners and teachers, etc… OPTIMAL ACREDITATION For more information, we recommend listening to the communication 4J4 “Impact of the Accreditation Process of Training Entities in the Improvement of Professionals Practice”