Journey of Sahastradhara KGFS   Journey of Sahastradhara KGFS               Anupama Joshi           Anupama Joshi         ...
The Journey Started on 7th December, 2008
Pre start upArea Selection                 Travelled to Lakshar, Doiwala, Haridwar, Rshikesh……Travelled up the hills      ...
The initial days were spent in trying to understand the demographyand local economy
We travelled across the length and breadth to understand the localneeds
At every turn their was something new waiting to be unearthed
An area which has remained mainly secluded from mainstream economy, establishing aModel like KGFS was a challenge         ...
Meeting and interacting with the locals helped us establish our model
Our heart, mind, intellect, soul… we put everything to create the entity
FGDs                            PRAsBrainstorming        Interviews
The hunt started for•   Space•   Manpower•   Products•   SystemAnd thus began the journey…………………..
Finalizing the first Branch….                                It was decided to open the 1st branch at                     ...
It was micromanagement when opening the 1st branch, now it takes 15days to open a new branch
Fixing the technology and relay system was challenging
Finalizing the branchlocation               Branch                     survey                       is              Sign u...
Opening of Agrakhal… stepping into the journey                       The take off…… 7th April, 2008
Expanding further with new branches
Reaching out to customers in remote rural hills
15 branches were opened in the first year of operation
….. 19 branches and still counting
Our branches are inaugurated by village pradhan… mostlywomen…. But we are still to get them as our customer
We offer services with a smile
Action in the branch
The first Headquarter at Rishikesh
Moving to the 2nd office near Jolly grantOn every occasion the team haspitched in
A day @ 2nd HQ at Jollygrant
The road to the new HQ…..                                        Building from scratchFrom finding Land to negotiationAnd ...
The New Headquarter
A day @ the office
Building the team  • awareness about the organization  • Finding the right mix of talent  • Training and capacity building
Only 5 people turned up for the first recruitment advertisement givenby the organization
The first movers…. People who dared to enter into the unknownThe team was young but it had good advice and good ideas and ...
As we grew the buzz was created…… people from varied fields andspheres of life came in large numbers…..
The selection process evolved with time and so did the preparednesslevel of the applicants
Applicants were interviewed in depth … with large number ofapplicants turning up their was a huge pool to choose from
Training the first set of employees…. The initial training was moreinformal
Training… welcome to the world of finance
The training has progressed from informal set up to a more formalset up….. Inhouse training centre with adequate resources
Ready to take challenges head on & opportunities with both hands
From the initial five memberteam to the current 90 plusemployees…. The organizationhas come a long way
Spreading awareness about theorganization                                                   In the initial days we had to ...
Meetings were organized at the branch to generate awareness
As the word spread people started coming in large numbers in ourvillage meetings  Going the extra mile……...
From online enrollment at the branch
To offline enrollment…..Enrolling a client at their doorstep
To mobile enrollment….. Evolution of system to facilitate enrollment
Enrollment……… welcome to the world of financial well being
The progress in usage of technology                          From landline                                          To V-S...
Product Journey We started with one product and today we have 14 products and still counting .  We diagnose the problem an...
JLG in Uttarakhand….                                    1st organisation to introduce                                    t...
Our affordable insurance products and fast settlement of claims hascreated huge interest in the need for insurance
Investment of as low as Re 1 in Money Market Mutual Fund inhills for the first time in 2009
Based on customer feedback and huge demand retailer loan wascreated as people showed less interest to take group liability
Retailer appraisal… an intrinsic part to assess the eligibility of aretailer
Real time Livestock Insurance helped save poor household dependant on livestock as a majorSource of income
Supplemental Loan….. Achance to revive the lost dreamof a better future A path breaking product which has a great trickle ...
Emergency Loan: Round the clock Money facility to meetshort term credit need in unforeseen circumstances has met with grea...
NPS: Transforming saving behavior in the hills since February 2011………………..live with head held high
ActivitiesPeople rarely succeed unless they have fun in what they are doing.
Workplace is full of fun andjoy
All work and no play makes jack a dull boy
We are committed in giving back to society and nature
Community connect Programmes
Activities were organized for the village opinion leaders and thefamilies of WMs
Village marathon gathered lot of enthusiasm amongst all agegroups
Cricket Match at Khadi between team Sahastradhara and the locals wasa day full of excitement and joy
In volleyball team sahastradhara was crushed to defeat by the localyouth. The excitement made the crowd ask for more
Painting competition at Chakha was the first such event in the hillswhich attracted children from all age groups
Audience experiencing movie hall for the first time with a message forall
challenges   • weather   •Terrain   •Communication   • new entrantIn theory there is no difference between theory and prac...
Regular occurrence of landslides pose a great risk at times
In 2010 the monsoon inUttarakhand broke all records oflast 50 years causing widespreaddestruction
Come what my be we always find our way out
Tough terrain makes it difficult to reach out
The inter village distances are large
The distance between houses inside village is also significant…
Lack of adequate communication devices has been a challenge in thehills….. We have found a way out with our own relay system
Visitors
Understanding the system… visitors from airtel
Our model has driven visitors in numbers…. CMF team at our branch
Uttarakhand’s DIG crime at our branch
Governing Council member of IFMR trust
Governing Council members of IFMR trust
Due Diligence team keeps visiting us from time to time
Vijay Mahajan at our branch
In the company of Ila Bhatt and Mr. Vijay Mahajan
For the camera…. The Hollywood crew came flying to shoot ourmodel
Events…. Participating in world tourism day fair
With financial wellbeing comes trust and happiness
The journey continues
Thank you Sahastradhara KGFS
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Sahastradhara KGFS

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Sahastradhara KGFS

  1. 1. Journey of Sahastradhara KGFS Journey of Sahastradhara KGFS Anupama Joshi Anupama Joshi 18-06-2011 The journey of Sahastradhara KGFS
  2. 2. The Journey Started on 7th December, 2008
  3. 3. Pre start upArea Selection Travelled to Lakshar, Doiwala, Haridwar, Rshikesh……Travelled up the hills We decided to choose hills because of Lack of banking facilities, remoteness, Unchartered territory to name a few
  4. 4. The initial days were spent in trying to understand the demographyand local economy
  5. 5. We travelled across the length and breadth to understand the localneeds
  6. 6. At every turn their was something new waiting to be unearthed
  7. 7. An area which has remained mainly secluded from mainstream economy, establishing aModel like KGFS was a challenge “Tough times are there so you can have a good time later on-- and really appreciate it!”
  8. 8. Meeting and interacting with the locals helped us establish our model
  9. 9. Our heart, mind, intellect, soul… we put everything to create the entity
  10. 10. FGDs PRAsBrainstorming Interviews
  11. 11. The hunt started for• Space• Manpower• Products• SystemAnd thus began the journey…………………..
  12. 12. Finalizing the first Branch…. It was decided to open the 1st branch at Agrakhal…. 67 kms from Rishikesh The entire team spent sleepless night getting Things in place on the lines of brand KGFS
  13. 13. It was micromanagement when opening the 1st branch, now it takes 15days to open a new branch
  14. 14. Fixing the technology and relay system was challenging
  15. 15. Finalizing the branchlocation Branch survey is Sign up with the landlordFixing the interiors ready … get Furnitures, paint, texture, etc recruitmenttechnology set Awareness meetings go….. Inauguration
  16. 16. Opening of Agrakhal… stepping into the journey The take off…… 7th April, 2008
  17. 17. Expanding further with new branches
  18. 18. Reaching out to customers in remote rural hills
  19. 19. 15 branches were opened in the first year of operation
  20. 20. ….. 19 branches and still counting
  21. 21. Our branches are inaugurated by village pradhan… mostlywomen…. But we are still to get them as our customer
  22. 22. We offer services with a smile
  23. 23. Action in the branch
  24. 24. The first Headquarter at Rishikesh
  25. 25. Moving to the 2nd office near Jolly grantOn every occasion the team haspitched in
  26. 26. A day @ 2nd HQ at Jollygrant
  27. 27. The road to the new HQ….. Building from scratchFrom finding Land to negotiationAnd designing….. It was worth it.
  28. 28. The New Headquarter
  29. 29. A day @ the office
  30. 30. Building the team • awareness about the organization • Finding the right mix of talent • Training and capacity building
  31. 31. Only 5 people turned up for the first recruitment advertisement givenby the organization
  32. 32. The first movers…. People who dared to enter into the unknownThe team was young but it had good advice and good ideas and lotsof enthusiasm
  33. 33. As we grew the buzz was created…… people from varied fields andspheres of life came in large numbers…..
  34. 34. The selection process evolved with time and so did the preparednesslevel of the applicants
  35. 35. Applicants were interviewed in depth … with large number ofapplicants turning up their was a huge pool to choose from
  36. 36. Training the first set of employees…. The initial training was moreinformal
  37. 37. Training… welcome to the world of finance
  38. 38. The training has progressed from informal set up to a more formalset up….. Inhouse training centre with adequate resources
  39. 39. Ready to take challenges head on & opportunities with both hands
  40. 40. From the initial five memberteam to the current 90 plusemployees…. The organizationhas come a long way
  41. 41. Spreading awareness about theorganization In the initial days we had to go door to Door to spread word about ourselvesConvincing people was difficult in the beginning
  42. 42. Meetings were organized at the branch to generate awareness
  43. 43. As the word spread people started coming in large numbers in ourvillage meetings Going the extra mile……...
  44. 44. From online enrollment at the branch
  45. 45. To offline enrollment…..Enrolling a client at their doorstep
  46. 46. To mobile enrollment….. Evolution of system to facilitate enrollment
  47. 47. Enrollment……… welcome to the world of financial well being
  48. 48. The progress in usage of technology From landline To V-SAT To WI- FI
  49. 49. Product Journey We started with one product and today we have 14 products and still counting . We diagnose the problem and suggest remedies
  50. 50. JLG in Uttarakhand…. 1st organisation to introduce this in hillsJLG and jewel loan were the firstProduct to be offered
  51. 51. Our affordable insurance products and fast settlement of claims hascreated huge interest in the need for insurance
  52. 52. Investment of as low as Re 1 in Money Market Mutual Fund inhills for the first time in 2009
  53. 53. Based on customer feedback and huge demand retailer loan wascreated as people showed less interest to take group liability
  54. 54. Retailer appraisal… an intrinsic part to assess the eligibility of aretailer
  55. 55. Real time Livestock Insurance helped save poor household dependant on livestock as a majorSource of income
  56. 56. Supplemental Loan….. Achance to revive the lost dreamof a better future A path breaking product which has a great trickle down effect on the overall development of the entire household
  57. 57. Emergency Loan: Round the clock Money facility to meetshort term credit need in unforeseen circumstances has met with greatresponse since its inception in July 2010
  58. 58. NPS: Transforming saving behavior in the hills since February 2011………………..live with head held high
  59. 59. ActivitiesPeople rarely succeed unless they have fun in what they are doing.
  60. 60. Workplace is full of fun andjoy
  61. 61. All work and no play makes jack a dull boy
  62. 62. We are committed in giving back to society and nature
  63. 63. Community connect Programmes
  64. 64. Activities were organized for the village opinion leaders and thefamilies of WMs
  65. 65. Village marathon gathered lot of enthusiasm amongst all agegroups
  66. 66. Cricket Match at Khadi between team Sahastradhara and the locals wasa day full of excitement and joy
  67. 67. In volleyball team sahastradhara was crushed to defeat by the localyouth. The excitement made the crowd ask for more
  68. 68. Painting competition at Chakha was the first such event in the hillswhich attracted children from all age groups
  69. 69. Audience experiencing movie hall for the first time with a message forall
  70. 70. challenges • weather •Terrain •Communication • new entrantIn theory there is no difference between theory and practice. Inpractice there is
  71. 71. Regular occurrence of landslides pose a great risk at times
  72. 72. In 2010 the monsoon inUttarakhand broke all records oflast 50 years causing widespreaddestruction
  73. 73. Come what my be we always find our way out
  74. 74. Tough terrain makes it difficult to reach out
  75. 75. The inter village distances are large
  76. 76. The distance between houses inside village is also significant…
  77. 77. Lack of adequate communication devices has been a challenge in thehills….. We have found a way out with our own relay system
  78. 78. Visitors
  79. 79. Understanding the system… visitors from airtel
  80. 80. Our model has driven visitors in numbers…. CMF team at our branch
  81. 81. Uttarakhand’s DIG crime at our branch
  82. 82. Governing Council member of IFMR trust
  83. 83. Governing Council members of IFMR trust
  84. 84. Due Diligence team keeps visiting us from time to time
  85. 85. Vijay Mahajan at our branch
  86. 86. In the company of Ila Bhatt and Mr. Vijay Mahajan
  87. 87. For the camera…. The Hollywood crew came flying to shoot ourmodel
  88. 88. Events…. Participating in world tourism day fair
  89. 89. With financial wellbeing comes trust and happiness
  90. 90. The journey continues
  91. 91. Thank you Sahastradhara KGFS

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