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Presentation for eCommerce expo

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Presentation by Mark Hopwood of Pod1 and Jonathon Ross of Fact-finder, for eCommerce Expo, October 2010

Published in: Technology
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Presentation for eCommerce expo

  1. 1. Mark Hopwood - Pod1 Jonathan Ross - FACT-Finder
  2. 2. Introduction Our current best practice - an example The future - search that doesn't look like search Multi-channel customer experience Questions
  3. 3. Fact-finder Founded 1992 FACT-Finder since 2001 40%-60% growth per year Self-financed, owner operated   Staff: 90+ Copenhagen Bratislava Barcelona Meran Paris London Pforzheim
  4. 4. Pod1 Founded 2001 100+ staff in London, New York, Cape Town eCommerce - especially fashion and other high-end retailers Magento Enterprise Partner – more than 30 Magento implementations
  5. 5. Google’s download benchmark is 1.5 seconds
  6. 6. How does your off-line data look? • Product data • Business Information • Customer Data
  7. 7. Customer entry: • PPC • Newsletter • Retail • Blog
  8. 8. Customer On-Site Journey: • Error-tolerant auto complete • Error-tolerant search • Automatic resorting of products according to trend Mobile search
  9. 9. http://www.pod1.com http://twitter.com/Pod1# http://www.fact-finder.com http://twitter.com/fact_finder

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