Quality : First Time Right Approach


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Quality : First Time Right Approach

  1. 1. Leadership & Management<br />Quality……....<br />First time ..First right<br />Its attitude<br />Its personal Commitment <br />Prakash Narayan Shukla<br />pnshukla@gmail.com<br />
  2. 2. You make the difference<br />pnshukla@gmail.com www.linkedin.com/in/pnshukla<br />
  3. 3. First Time<br />First Right<br />pnshukla@gmail.com www.linkedin.com/in/pnshukla<br />
  4. 4. Adopting Prevention- Means causing something not to happen<br />We want to operate our work processes –<br /> 1: Prevent Misunderstandings<br /> 2: Prevent Non adherence of process<br /> 3:Prevent opportunities of error<br />pnshukla@gmail.com www.linkedin.com/in/pnshukla<br />
  5. 5. Personal Commitment :Deviation of any nature is not acceptable<br />Do We have double standards ?<br />Would we expect Hospital nurses be allowed to deviate and put babies in wrong place.<br />Would you expect to go home to the wrong house by mistake periodically<br />Would you “ Let it Go” any shortchanged in amount of your paychecks at any months as deposited in bank.<br /> Would you review critically work performances the way you do for any shortcomings in facilities <br />pnshukla@gmail.com www.linkedin.com/in/pnshukla<br />
  6. 6. We need to adopt<br /> “ First Time First Right “Attitude<br />Which means<br />Getting rid of this “ double Standards” by making a personal commitment to not accept any error or deviation<br />pnshukla@gmail.com www.linkedin.com/in/pnshukla<br />
  7. 7. Do we measure<br />Measure your performance against the Goal<br />Measurement is all around us<br />It is also to tell how we are performing towards our commitment towards organization<br />pnshukla@gmail.com www.linkedin.com/in/pnshukla<br />
  8. 8. Thanks<br />So what’s your take…..<br />Be<br />First Time …First Right<br />www.linkedin.com/in/pnshukla<br />http://prakashnarayanshukla.webs.com<br />http://www.facebook.com/pnshukla<br />pnshukla@gmail.com www.linkedin.com/in/pnshukla<br />