Facilitation Training Materials - Slides


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A set of slides that can be used alongside the Facilitator Guide to train practitioners in key Facilitation Skills and Attitudes.

The Facilitator Guide can be found at http://www.slideshare.net/pmsd-map/step0training-guide

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  • Our definitions: Systemic thinking: Markets are complex systems of interdependent market actors. In order to develop markets sustainably it is necessary to look at the market system as a whole and understand how market actors interact with each other. This perspective uncovers the most effective ways to create deep and lasting changes to the way the system works. Participation : When market actors come together in an environment of high trust, they are best placed to assess the market system of which they are all a part they have the strongest incentives to strengthen the system to make it work better for them and their collaborative actions are most likely to have lasting structural impacts. Facilitation : Our role as grant-based actors should be to provide temporary support that builds conditions and for market actors to improve their market system now and capabilities to continue doing so and in the future.
  • Facilitation Training Materials - Slides

    1. 1. TRAINING MATERIALS Facilitation Skills & Attitudes Purpose:Participants are more confident and competent in usinga variety of facilitation skills, enabling them to put the tools and principles of PMSD into practice. 1
    2. 2. PMSD EvolutionObjective per Phase Market Actors Market FacilitatorPhase 1 - Preparation& Relationship Building Adapted from a diagram by Bernet, Devaux, Ortiz and Thiele, (2005) http:// portals.wi.wur.nl/files/docs/ppme/MarticipatoryMarketChainApproach.pdf- get to know the market system Interest Taking a leadand the actors. Start buildingrelationships between actors.   Phase 2 – Trust BuildingMarket actors identify opportunities Trust Facilitationand constraints Phase 3 - CollaborationImplementing joint action plans: Collaboration Backstopping New linkages Sustainable services Advocacy 2
    3. 3. Three Principles of PMSD Systemic Thinking Participation Facilitation 3
    4. 4. 5 Key Skills of a Market Facilitator1. Communication2. Relationship building3. Facilitating Negotiation4. Systems thinking5. Group facilitationInspired by EWB Canada [http://untappedmarkets.ca/files/2011/06/Market-Facilitation-Roles-and-Capacities-Guide.pdf] 4
    5. 5. Module Agenda Intro How good is our communication? Facilitating negotiation Understanding the principles of systems Roles of the Facilitator Managing group dynamics 5
    6. 6. Interest-based negotiation Build trust through mutual understanding and meaningful communication Focus on revealing underlying interests rather than positions Widen the options for a solution through the creativity and lateral thinking that comes from joint problem solving Reach agreement that © The Partnering Initiative / International Business  satisfies interests and adds Leaders Forum value for all parties. 6
    7. 7. Roles of the Facilitator 7
    8. 8. Group Dynamics Discussion What could be the underlying cause/reason? What can you do in preparation? What can you do in the moment? 8
    9. 9. Feedback Aim for mastery; this can only be achieved by:  Experience – different groups, dynamics, situations, processes, content – every experience, good or bad, will build your skills  Feedback – from a variety of sources, both positive and critical (but always constructive) – will help you to improve  Reflection – what do I think about that feedback? What was my experience? What worked well? what would I do differently? 9
    10. 10. Further reading and development ‘Market Facilitation - Good, Bad and Ugly’ ‘Being a Market Facilitator’  (includes a self-assessment) The Roadmap! 10