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JAIPURIA INSTITUTE OF MANAGEMENT, NOIDA<br />A PROJECT ON<br />Indian telecom sector<br />Made by-                        ...
INTRODUCTION OF TELECOM SECTOR<br />Telecommunications industry deals with  the activities and services of electronic syst...
TELECOM SECTOR IN INDIA<br />Telecom industry in India has a major role in Indian economy. The Indian government is also e...
PLAYERS OF INDIAN TELECOM<br />
COMPETITIVE ANALYSIS (MARKET SHARE AS ON 30/06/2011 <br />
INTRODUCTION TO VODAFONE<br /><ul><li>Vodafone Essar in India is a subsidiary of Vodafone Group and commenced operations i...
Vodafone Essar now has operations in 16 circles covering 86% of the India’s mobile customer base, with over 34.1 million c...
Vodafone Essar, under the hutch brand, has been named the
 Most respected telecom company.
 Best mobile service in Country
Most creative and most effective advertiser of the year. </li></li></ul><li>INTRODUCTION TO VODAFONE CONTD.<br /><ul><li>V...
Vodafone has partnered with the Essar group as its principal joint venture partner for the Indian Market.
Vodafone across India had launched their brand on 21st September 2007.</li></li></ul><li>SWOT ANALYSIS<br />Strengths<br /...
Strong ability to manage change and acquisition
Customer Oriented Tariff Plans & Schemes.</li></ul>Weakness<br /><ul><li>Vodafone slow in responding to trend towards bund...
Maximum Revenue can be generated through 3G Services.
With better rural network coverage/; Vodafone has best opportunity to take 1st mover advantage </li></li></ul><li>SWOT ANA...
Difficult to raise funds because of recession,
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Vodafone Presentation

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Vodafone Presentation

  1. 1. JAIPURIA INSTITUTE OF MANAGEMENT, NOIDA<br />A PROJECT ON<br />Indian telecom sector<br />Made by- <br />KANIKA ARORA<br />PARNEET KAUR<br />PUNEET MISHRA<br />RAHUL CHAUHAN<br />JAGMOHAN KUMAR<br />CHANDRA PRAKASH BISHT<br />
  2. 2. INTRODUCTION OF TELECOM SECTOR<br />Telecommunications industry deals with the activities and services of electronic systems for transmitting messages through cables, telephone, radio or television.<br /> A number of multinational companies have shown their interest to invest in this industry and consequently the prices are reduced, the quality is also improved.<br />
  3. 3. TELECOM SECTOR IN INDIA<br />Telecom industry in India has a major role in Indian economy. The Indian government is also enforcing some effective telecom policies and regulations for the infrastructural growth of this industry.<br />Telecom industry in India constitutes some essential telecom services like telephone, radio, television and Internet.<br />
  4. 4. PLAYERS OF INDIAN TELECOM<br />
  5. 5. COMPETITIVE ANALYSIS (MARKET SHARE AS ON 30/06/2011 <br />
  6. 6. INTRODUCTION TO VODAFONE<br /><ul><li>Vodafone Essar in India is a subsidiary of Vodafone Group and commenced operations in 1994 when its predecessor Hutchison Telecom acquired the license for Mumbai.
  7. 7. Vodafone Essar now has operations in 16 circles covering 86% of the India’s mobile customer base, with over 34.1 million customers.
  8. 8. Vodafone Essar, under the hutch brand, has been named the
  9. 9. Most respected telecom company.
  10. 10. Best mobile service in Country
  11. 11. Most creative and most effective advertiser of the year. </li></li></ul><li>INTRODUCTION TO VODAFONE CONTD.<br /><ul><li>Vodafone is the world’s leading international mobile communication company. It now has operations in 25 countries across 5 continents and 40 partner networks with over 200 million customers worldwide.
  12. 12. Vodafone has partnered with the Essar group as its principal joint venture partner for the Indian Market.
  13. 13. Vodafone across India had launched their brand on 21st September 2007.</li></li></ul><li>SWOT ANALYSIS<br />Strengths<br /><ul><li>Experience and knowledge phone business.
  14. 14. Strong ability to manage change and acquisition
  15. 15. Customer Oriented Tariff Plans & Schemes.</li></ul>Weakness<br /><ul><li>Vodafone slow in responding to trend towards bundling.</li></ul>Opportunities<br /><ul><li>Vodafone launched its own software application store- The joint Innovation lab in may 2009.
  16. 16. Maximum Revenue can be generated through 3G Services.
  17. 17. With better rural network coverage/; Vodafone has best opportunity to take 1st mover advantage </li></li></ul><li>SWOT ANALYSIS CONTD….<br />Threats<br /><ul><li>Increasing Competition
  18. 18. Difficult to raise funds because of recession,
  19. 19. Hence Vodafone has to prove actively attack and defense against each new entrant with a specific strategy to retain its No.1 Position in Delhi NCR.</li></li></ul><li>CURRENT TRENDS<br /><ul><li> World Calling Grids
  20. 20. Post paid services
  21. 21. Pre-paid Services
  22. 22. Vodafone Handy phone
  23. 23. Vodafone PCO
  24. 24. Vodafone Office
  25. 25. Vodafone Live ! – Internet on mobile
  26. 26. Vodafone Mobile connect
  27. 27. Vodafone Mobile connect card
  28. 28. Mobile Advertising
  29. 29. Vodafone handsets
  30. 30. Vodafone handy phone
  31. 31. Vodafone Business handsets
  32. 32. Magic Box Handsets</li></li></ul><li>STP ANALYSIS<br /><ul><li> Segmentation
  33. 33. Income
  34. 34. Age
  35. 35. Service Usage
  36. 36. Nature of the Customer
  37. 37. Institutional.
  38. 38. Sole.
  39. 39. Life of the service
  40. 40. Geographical Condition.</li></li></ul><li>STP ANALYSIS CONTD.<br /><ul><li> Targeting – Vodafone is adopting a multisegment approach. They are offering a series of differentiated products to their respective markets.
  41. 41. Home calling cards for family of those professionals who use to work abroad .
  42. 42. Rs. 10 recharge for small users.
  43. 43. Cheap SMS facility for youths.
  44. 44. Facilities for circle users.</li></li></ul><li>STP ANALYSIS CONTD.<br /><ul><li> Positioning – “Where you go our network follows U”
  45. 45. Hutch as a brand always tried to connect with the consumers in a simple, honest and real manner, while Vodafone is a more young and fun brand. So consumers will see a shift reflecting a more vibrant brand.
  46. 46. The “PUG” and the actor Irfan Khan will be retained for the brand promotions.
  47. 47. They are talking about the exclusivity of the network and the services they are offering to the consumers.</li></li></ul><li>PERFORMANCE GAP<br /><ul><li>Is the behavioral are not performed to standards when measuring task performance.
  48. 48. GAP = Expectations – Perception.
  49. 49. Two main gaps for Vodafone.
  50. 50. Between Consumer expectation and management perception.
  51. 51. Related to perceived and expected service.</li></li></ul><li>RECOMMEDATION<br /><ul><li> Implement an online purchasing system.
  52. 52. A section for customer’s inquiries and requirements.</li></li></ul><li>BLUEPRINT<br />
  53. 53. THANK YOU<br />
  54. 54. ENCOUNTER<br />

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