PMI Milwaukee September Dinner

680 views

Published on

Presentation from the PMI Milwaukee Chapter - September Dinner.
Presented by Wayne Turmel

Published in: Education, Business, Technology
  • Be the first to comment

  • Be the first to like this

PMI Milwaukee September Dinner

  1. 1. copyright 2011GreatWebMeetings.com<br />How to Create and Manage Remote Project Teams<br />
  2. 2. Our Time Together<br />Challenges of managing virtual project teams<br />3 Reasons remote project teams fail<br />3 Areas to watch for:<br />Task performance<br />Relationships<br />Communication<br />Tools and tips (Mostly FREE or at least cheap)<br />Lots of Q and A<br />copyright 2011 GreatWebMeetings.com<br />
  3. 3. What does this have to do with your projects?<br />
  4. 4. Case Study<br />Hospital operating room (2004)<br />421 instances of communication<br />copyright 2011 GreatWebMeetings.com<br />
  5. 5. Communication Failures<br />421 Instances<br />129 Failures<br />30% Direct impact on patients<br />Failures:<br />Timing<br />Purpose<br />Content<br />Audience<br />copyright 2011 GreatWebMeetings.com<br />
  6. 6. So What????<br />copyright 2011 GreatWebMeetings.com<br />
  7. 7. Common Challenges- Managers<br />What’s really happening?<br />Can’t help if you don’t know<br />Lack of personal connection<br />Out of sight, out of mind<br />Unpleasant surprises<br />Lack of trust<br />copyright 2011 GreatWebMeetings.com<br />
  8. 8. Common Challenges- Employees<br /><ul><li>Disconnected from the “Big Picture”
  9. 9. Lack useful information
  10. 10. No feedback on performance
  11. 11. Lost opportunities for reward and promotion
  12. 12. Feeling disrespected (culture)
  13. 13. No personal connection/loyalty to teammates
  14. 14. Lack of trust</li></ul>copyright 2011 GreatWebMeetings.com<br />
  15. 15. Consequences<br />Lack of engagement<br />Higher turnover<br />Missed deadlines<br />Low productivity<br />$$$$$ ( or €€€ or ¥¥¥)<br />copyright 2011 GreatWebMeetings.com<br />
  16. 16. Real Consequences<br />copyright 2011 GreatWebMeetings.com<br />
  17. 17. So why do they fail?<br />Teams lack good information<br />Systems don’t work (or people don’t think they work)<br />Priorities are out of alignment<br />copyright 2011 GreatWebMeetings.com<br />
  18. 18. Management by walking around?<br />copyright 2011 GreatWebMeetings.com<br />
  19. 19. Building Trust<br />Common purpose<br />Competence<br />Motives<br />copyright 2011 GreatWebMeetings.com<br />
  20. 20. What builds working relationships?<br />Mutual understanding<br />Frequent interaction<br />Evidence of motives<br />Evidence of competence<br />Different than “Friendship”<br />copyright 2011 GreatWebMeetings.com<br />
  21. 21. 3 Areas to assess…<br />Task completion<br />Relationships<br />Communication<br />copyright 2011 GreatWebMeetings.com<br />
  22. 22. How do you communicate?<br />Face<br />Voice tone<br />Word choice<br />Body language<br />Sense of humor<br />Style<br />Communication is more than data transfer!<br />copyright 2011 GreatWebMeetings.com<br />
  23. 23. Stay Connected- we don’t care how!<br />copyright 2011 GreatWebMeetings.com<br />
  24. 24. Richness Vs. Scope<br />copyright 2011 GreatWebMeetings.com<br />
  25. 25. Richness <br />Multiple communication cues<br />Verbal<br />Vocal<br />Visual<br />Real time communication<br />Questions don’t fester<br />Suffers with number of people<br />copyright 2011 GreatWebMeetings.com<br />
  26. 26. Scope<br />Consistency/timing of message<br />Speed matters<br />Permanent record<br />copyright 2011 GreatWebMeetings.com<br />
  27. 27. Richness v Scope<br />Richness of Media<br />High<br />Face-to-Face communication<br />Individual phone conversations<br />Web meetings<br />Video conferencing<br />Wikis/ Blogs<br />Conference calls<br />Individual email<br />Voice mail<br />Social networking tools<br />Hard copy letters/memos<br />Chat/IM<br />Blanket email<br />High<br />Low<br />Scope of Media<br />Bettina Buechel: Using Communication Technology (Palgrave , 2001) <br />
  28. 28. Tools to use<br />Face to face<br />Email<br />Telephone<br />Conference calls<br />Instant Messaging<br />Shared file sites<br />Social networks<br />Blogs<br />Wikis<br />Webcams<br />copyright 2011 GreatWebMeetings.com<br />
  29. 29. Which brings us back to…..<br />
  30. 30. What do they do?<br />Clear goals<br />Hold each other accountable<br />Use technology to inform and get input<br />copyright 2009 Greatwebmeetings.com and Achis Marketing Services<br />
  31. 31. Google Groups and Docs<br />copyright 2009 Greatwebmeetings.com and Achis Marketing Services<br />
  32. 32. Skype/ Gmail/ Yahoo Chat<br />copyright 2009 Greatwebmeetings.com and Achis Marketing Services<br />
  33. 33. Things to consider for webmeetings:<br />Cost<br />Features<br />Polling<br />Chat<br />Video<br />Recording<br />Firewalls<br />User experience<br />
  34. 34. Ning<br />copyright 2007 Greatwebmeetings.com and Achis Marketing Services<br />
  35. 35. Right in their inbox<br />
  36. 36. If you build it, will they come?<br />Technophobia?<br />Include them in the decisions<br />Use your early adopters<br />Trumpet successes<br />copyright 2009 Greatwebmeetings.com and Achis Marketing Services<br />
  37. 37.
  38. 38. copyright 2011 GreatWebMeetings.com<br />
  39. 39. Building human connections<br />Ice breakers, group time<br />Games/contests<br />Share meeting leadership<br />Pictures/ webcams<br />Share the pain of timezones<br />copyright 2011 GreatWebMeetings.com<br />
  40. 40. Tools for encouraging use<br />Set expectations as a group<br />Use competition<br />Reward and encourage<br />Set usage as a performance expectation<br />Explicit cultural barriers<br />Coach constantly<br />Model it yourself<br />copyright 2011 GreatWebMeetings.com<br />
  41. 41. Are you a conduit or a bottleneck?<br />CC/BCC abuse<br />“Will you ask ____ to…….<br />Complaining about others<br />copyright 2011 GreatWebMeetings.com<br />
  42. 42. Action Plan<br />What needs to be done<br />By whom?<br />When?<br />How will you support this action with the team?<br />What help do you need, from whom?<br />copyright 2011 GreatWebMeetings.com<br />
  43. 43. Free White Paper<br />copyright 2011 GreatWebMeetings.com<br />
  44. 44. Questions?<br />?????????<br />copyright 2011 GreatWebMeetings.com<br />
  45. 45. Our course offerings<br />How to Create and Manager Remote Teams<br />Leading Effective Virtual Meetings<br />Web Presentation Basics<br />Group or individual enrollment<br />PDUs! Visit www.GreatWebMeetings.com/Pmimembers<br />copyright 2009 Greatwebmeetings.com and Achis Marketing Services<br />
  46. 46. Contact Us…<br />copyright 2011 GreatWebMeetings.com<br /> +1 630 545 1934<br />wayne@GreatWebMeetings.com<br />www.GreatWebMeetings.com<br />

×