Apresentação Portuguesa 2011 Ntt V1 Dez

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Serviços NTT em Portugal:
-Gestão de Infraestruturas
-UCaaS
-Hosting
-Streaming
-Trânsito IP
-Cloud Computing
-SaaS

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Apresentação Portuguesa 2011 Ntt V1 Dez

  1. 1. NTT EuropeVisão geral da empresaDezembro 2011 1
  2. 2. Sobre nós• NTT Communications is the international and long distance service arm of NTT (Nippon Telegraph and Telephone)• Global networks and IT management solutions to customers in more than 150 countries• ICT Solution Provider: managed networks, enterprise hosting, IT management services• Global Tier 1 IP Backbone (AS2914)• Secure closed networks with over 100,000 MPLS ports• IPv6 technology pioneer (dual stack IPv6/IPv4 network) FY2010 Financial Results (ended March 31, 2011) Operating Revenue $15.4 billion (1.25 trillion yen) Net Income $1.21 billion (97.9 billion yen) Employees 13,400 worldwide Note: 1. Conversion rate of JPN¥80.84 = US$1 (as of May 31st, 2011). This conversion is for a reference purpose only. 2. The figures in the table above represent figures for NTT Communications Group (NTT Communications and its subsidiaries) after adjustments and eliminations for intragroup transactions. 3. Employee number above is total of employees inside Japan (8250) and outside Japan including NTT Com group companies (5150) as of June 2011. 2
  3. 3. NTT Organograma 3
  4. 4. ICT EstratégiaHá sempre espaço para a nossa Aplicaçõesoferta de serviços crescer e a NTTvai continua r a investir em novas Empresariaistecnologias TIC e soluções. Soluções Recursos IT Segurança Hosting Data Centre Network 4
  5. 5. Os nossos clientes Bancos e Companhias Serviços Consumo/ Indústria Desporto Agências serviços Aéreas Profissionais Web financeiros 5
  6. 6. Prémios e Certificações Reconhecimento pela qualidade de serviço e suporte ao clienteInquérito Gartner utilizador final 2010* • Ranked 3rd in overall satisfaction evaluationTop Carrier Best International IP-VPN • “Diamond Award” in Billing CategoryTop Carrier Best Local Leased lines • Received “Gold Award” in 8 AttributesTop Carrier Best Broadband Access – Customers highly evaluates NTT Communications* Best International Carriers in Asia/Pacific capabilities in network installation, operation and billing Telemark‟s “Voice of Customer: Data VPN” - Customer Satisfaction Report - (April 2010 Issue)“NTT was rated first, retaining its previous positionas the most competitive carrier. It obtained …… topmarks in …reliability, support, installation, repairsand price. It also received high marks for On NTT Com‟s strength:performance and good marks for range of options.In this category NTT is best value for money. • Owning and operating extensive global infrastructure (both terrestrial and under-sea cable participations)NTT Communications enjoys very high levels of • Building out a large data center infrastructurecustomer satisfaction, thanks to factors such as • Broaden ICT capabilities with group companies such asproactive SLA management .” Dimension Data, Integralis, Secode, and Emerio.Gartner March 2010 Current Analysis company assessment report “NTT Communications” (12th January 2011) 6
  7. 7. Posicionamento da NTT na Ásia PacificoPositioned as a Leader in Network Service Providers. “NTT provides consistently high service quality” “Best data center footprint in Asia, with hosting facilities in important emerging markets, an increasingly important requirements for MNCs.” “It has a broad and well-thought-out portfolio of managed and IT services” “It is strong in local service and support, especially in key manufacturing markets.” “It provides a good online customer portal for network and application performance management.” “Magic Quadrant for Asia/Pacific Network Service Providers”, Gartner (28 June 2010) 7
  8. 8. Porta de entrada para a AsiaCom escritórios e colaboradores em toda a Àsia-Pacífico, a NTT fornece todo oconhecimento e competências ás organizações que necessitam expandir-se paraa região • Suporte Global 24x7 • ERC (Europa-Russia-China) Rota • Baixa latência entre a Europa e a alta disponibilidade em Hong-Kong, totalmente monitorizada e garantida com SLA . “Ela (NTT) opera numa rede de alta capacidade. A sua rede é também altamente resistente, com redundância integrada nos componentes da sua rede principal. Estes factores, conjuntamente com o bom apoio local, permite aue a operadora tenha uma confiabilidade muito alta. Ela também oferece um bom desempenho de rede. Gartner End User Survey, 2010 Gartner 8
  9. 9. Porque se deve escolhera NTT?• ICT Solution Partner Local accountability and global support; working in partnership with our customers to help grow their business• Gateway to Asia• One Contract, One SLA and One Service Desk and customer portal within Europe - SPOC (Single Point of Contact) for bundled services with all NTT Group companies• Japanese heritage and business principles - Customer care. Attention to detail. Quality standards. Continuous improvement - Integrity, trust and reliability• Commercial and financial stability $100B company, #31 in Fortune 500, AA credit rating. 9
  10. 10. Escritórios na EMEA para suporte local 10
  11. 11. Network services 11
  12. 12. Portfolio de serviços na Europa • Data Network • IT System • Conferencing • Project System Integration Global IT Management Voice and Unified CommsGlobal Network • Managed Cloud and Managed Hosting •Global MPLS Hosting Management Systems Management IP-VPN • Application • LAN / Server • UCaaS • Professional •Global Leased Management Management IT IP Telephony Services Line • Global • System Video - • IT Helpdesk •Global Ethernet Virtualisation Management Conferencing Outsourcing VPN Services PC Instant – • Infrastructure Management Messaging • IP Transit •Public Cloud Service • LAN/Server • Auto Attendant • Internet •Global IP •Private Cloud Management • Contact Centre Gateway and Network Transit •Compute Cloud Service • Firewall Solutions Security • Colocation •IPv6 Management • Call Recording • Server and • Connecting • Monitoring • Secure Remote Storage Farm Global Data Desktop •Application Centre • WAN Flow Monitoring • Streaming / Performance •Unified CDN Management Performance • Global Disaster Monitor • WAN Recovery Performance Acceleration 12
  13. 13. NTT Communications –Network Global Arcstar™ NTT Communications Global Private Network Global IP NetworkGlobal Service Delivery in 159 countries and regions Seamless global IP connection using a single AS for routing stabilitySecure, high quality closed network The industry‟s most stringent SLAsRedundant configuration for automatic rerouting The only Asian Tier 1 status with the world‟s largest transpacific capacity
  14. 14. Arcstar Universal ONE 14
  15. 15. Detalhes do serviço 15
  16. 16. Arcstar Cobertura dos serviços globais Asia Europa China, Hong Kong, India, France, Germany, Italy, Netherlands, United Kingdom, Indonesia, Japan, Korea, Albania, Atria, Belarus, Belgium, Bosnia-Herzegovina, Malaysia, Philippines, Bulgaria, Croatia, Cyprus, Czech, Denmark, Estonia, Singapore, Taiwan, Thailand, Finland, Georgia, Gibraltar, Greece, Greenland, Hungary, Vietnam, Bangladesh, Iceland, Ireland, Latvia, Liechtenstein, Lithuania, Brunei, Cambodia, Laos, Luxembourg, Macedonia, Moldova, Monaco, Macau, Mongolia, Nepal, Montenegro, Norway, Poland, Portugal, Romania, Russia, Pakistan, Sri Lanka San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden,América Switzerland, UkraineUnited States, Brazil, Argentine,Bahamas, Barbados, Belize, Bolivia,Chile, Colombia, Costa Rica, Dominican, OceaníaEcuador, El Salvador, French Guyana, Oriente Medio y Atralia, Cook Islands, Fiji, FrenchGrenada, Guadeloupe, Guatemala, otros Polynesia, New Caledonia, NewHonduras, Jamaica, Martinique, Zealand, Niue, Papua New Guinea, United Arab Emirates, Bahrain,Mexico, Nicaragua, Panama, Paraguay, Samoa, Solomon Islands, Tonga, Israel, Jordan, Kuwait, Lebanon,Peru, Puerto Rico, Trinidad and Tobago,, Vanuatu, Antarctica Oman, Qatar, Saudi Arabia, Syrian,Uruguay, Venezuela, Canadá Turkey, Afghanistan, Azerbaijan, Kazakhstan, Kyrgyzstan, Uzbekistan 16
  17. 17. (UCaaS) Comunications as a Service unificada Former Service Novo ServiçoActivos da Companhia・Só doméstico ・Gestão distribuida IP Telefónico(IP-PBX) Video Conferência Unificado Mensagens Comunicação Email Serviço Cloud-based・Global・Collaboration Móvel 《Questões》 《Soluções》 Too much Investment for company‟s asset Outsource by cloud-based service Drag on overseas deployment due to service is for Providing a globally seamless service domestic only. Unified and productive collaboration 17 Inefficiency operation due to distributed management
  18. 18. Visão geral do UCaaS ServiceUCaaS is a cloud-based, global and collaborative service and offers a comprehensive range ofservices including IP Telephony, unified messaging, and conferencing feature. Unified Communication Platform Conferencing Feature (Cloud/Collaborative) (Voice, Video、Web) PBX Feature Messaging Feature (Presence、IM) Mobility Feature SIP Trunking /.Phone Direct (Option) Global IP-VPN Other company IP-VPN External PST PSTN International Branches N HQ (Global) Domestic Branches PST N 18
  19. 19. WAN Gestão de desempenho example on how the network improves after installing WPAImprovement of network performance between international sites. Acceleration by ApplicationNTT Comunications provides this service as a part of his own service, 35 30 Times Improvementsupporting the instalation, operational concultancy and mantaining the 25 20 High Lowinfrastructure. 15 10 5 0 er P P es se e C IFS V S M a se PI W up L P cl TT FT A V S SA rv A ca ot k ra D C C Se ac M TS yb H N eb ar O S B le Q *Aceleradores de Rendimiento WAN NTT Com´s Global Operation Center g Sta rin NW Operation tu ito Customer Site Overseas s Manager HQ n M Mo NTT Global Network on ito tus rin File Server Sta File Sharing (CIFS) g WEB Services (HTTP) File Transfer (FTP) Web Server WAN Aceleration WAN Aceleration 19
  20. 20. Global e-VLAN ServiceGlobal e-VLAN service extends the simplicity of an Ethernet LANenvironment across the world.The service provides protocol-free, meshed, secure, high bandwidth Ethernet Customer Site 1connectivity. Existing LANs can be extended on a global scale. Voz  Service Coverage Japan, USA, UK, France, the Netherlands, Germany, Singapore, Hong Kong, Taiwan, Video mainland China, Korea, Malaysia, Australia, India, Thailand Customer Site 3  Benefits Video  No special training needed for IT Red L2 managers Voz  Global e-VLAN service allows customers expand their LAN Customer Site 2 infrastructure globally at low cost. Datos Video Datos 20
  21. 21. Service Lineup Serviços Layer 1 A-end A-end B-end B-end Access Line (1) International Link (2) International Link (3) Access Line (4) PoP L/S L/S A-end B-end NTT has the following service lineups for Layer 1 service. 1. Arcstar Global Leased Line Service (Premium Type); Managed BW Service - NTT provides international leased line service and responsible for end-to-end portion. Whole circuit is managed by NTT Com and its affiliates. 2. Arcstar Global Leased Line Service (Correspondent Type) - NTT and overseas carriers other than NTT group companies (e.g. AT&T in USA, KT in Korea, StarHub in Singapore) correspondently provide international leased line service. NTT and overseas carrier have service agreement for commercial, technical and operational items. (i.e. cable capacity, operation and maintenance, billing, etc. ) 21
  22. 22. Coverage Localização PoP para gestão do serviço BW (up to 2Mbps)- 29 PoPs nativos no mundo. London Amsterdam Chicago Brussels Dusseldorf New York Paris Frankfurt Beijing Seoul San Jose New Jersey Milan Shanghai Tokyo Los Angeles Guanzhou Dubai Osaka Bangkok Taipei Hong Kong Mumbai Hanoi Ho Chi Minh Manila Kuala Lumpur Singapore Jakarta Sydney Sao Paulo Existing Native Node Planned Node Correspondent service 22
  23. 23. Coverage Localização PoP para gestão do serviço BW (45Mbps and above) - 23 Native PoPs worldwide London Amsterdam Seattle Chicago Paris Frankfurt New York Beijing Seoul San Jose Dallas New Jersey Shanghai Tokyo Los Angeles Atlanta Guanzhou Dubai Osaka Bangkok Taipei Hong Kong Mumbai Hanoi Ho Chi Minh Singapore Jakarta Sydney Existing Native Node Planned Node Correspondent service 23
  24. 24. Streaming NTT e Serviços CDN Main features• Robust delivery of HTTP• HTTPS with Shared or Private certificates• Full Streaming Support: Live/VOD using Windows Media Server, Adobe Flash Media Server, Silverlight• Virtual Hosting – cache server based storage• Expanded APAC Footprint (JP, HK, Sydney, Singapore)• Functionally Rich portal• Basic Web site analytics• Options for expanded traffic analysis• Fast Provisioning: NTT Europe can provision all global sites• Highly rated Customer Portal• World Class speed of delivery• Competitive Pricing 24
  25. 25. Streaming NTT e Serviços CDNNTT Streaming and CDN services are powered by the partnership with Edgecast; thisalliance offers a superior, cost-effective global content delivery service that gives our customers and resellers competitive advantage in the delivery of digital media Faster Delivery • 25% faster than other leading CDNs Better Value • one low price for streaming & http Total Reliability • 100% SLA with Keynote A+ Rating Features that matter • Reseller Controls, Reporting, APIs 25
  26. 26. Streaming e Serviços CDN da NTT Serviços de Infraestrutura da NTTWith locations in...•North America: Atlanta, Chicago, Dallas, Los Angeles, Miami, New York, San Jose, Seattle, and Washington DC•Europe: Amsterdam, Frankfurt, London, Madrid and Paris•Asia: Hong Kong, Singapore, and Tokyo•Australia: Sydney http://www.edgecast.com/network/map/Locations coming soon... *NTT Com’s PoPs in Asia region are also available•Middle East: Dubai 26
  27. 27. Proposta de Valor da Rede EU USA Japan Hong Kong Inter-DC Connectivity Service Asia multi-hub - Japan (the main Trans-Pacific gateway) Singapore - Hong Kong (the main gateway of China) - Singapore (the center of Southeast Asia and South Asia) Super high way connected NTT Com‟s core data centres with high capacity linksRack-to-Rack; - Network and server load balance,Data Centre Connectivity (Layer 2) Services over disaster recovery, quick deploymentNTT Com‟s Core Data Centres NTT Com‟s Core Data Centre 27
  28. 28. Com Data Centers a nível mundialImproving application performance between oversea locations and accelerate the network speed, NTTCommunications fully supports from pre-installation consulting to operation and maintenance. Weservice over 31 cities in 20 countries/regions(*) around the world corresponds to your global expansionsmoothly. Slough Amsterdam London Düsseldorf Saint Denis Santa Clara, CA Connecticut, CT Frankfurt San Jose, CA New York, NY Paris Geneva Seoul Madrid Ashburn, VA Beijing Tokyo Sterling, VA Wuxi Shanghai Guangzhou Taipei Hanoi Hong Kong Mumbai Bangkok Manila Cyberjaya Singapore Jakarta Sao Paulo Sydney Johannesburg (As of May 2011) *Excluding Japan domestic cities. 28
  29. 29. Rede Europeia 29
  30. 30. Serviços de Rede fechada (Já com presença em África)  Presta serviços em 159 países/regiões  Possui parcerias globais POP + parcerias regionais com outros operadores The Number of Countries by Service AvailabilityGlobal IP-VPN: 159 NTT Com IP-VPN NetworkGlobal Leased Line: 46Global ATM: 29Global Super Link: 10
  31. 31. Transporte – Rota Russa HSCS ERMC Frankfurt London Global Connection with Diversity ERMC (Europe-Russia-Mongolia-China Cable) Tokyo Consortium: TransTeleCom, Ulan-Bator Railway, China Unicom Hong Kong Section : London – Hong Kong RTD: approx. 180 msec (HKG-LON) [cf : SMW3 Route=250msec, trans-pacific route=330msec] HSCS (Hokkaido-Sakhalin Cable System) Joint project of TransTeleCom and NTT Communications Section : Ishikari – Nevelsk Capacity: 640Gbps
  32. 32. Partners & Ownership CompaniesPresença forte na Ásia-PacíficoNTT Com Affiliates &Representative OfficePartial OwnershipPartner CarrierPoPOperation Center
  33. 33. Opinião dos clientes 33
  34. 34. Clientes de Serviços no Reino UnidoManaged andCloud HostingVideo Streamingand CDNInternationalNetwork 34
  35. 35. Clientes de Serviços na AlemanhaManaged andCloud HostingVideo Streamingand CDNInternationalNetworkIT-Outsourcing 35
  36. 36. Clientes de Serviços em FrançaManaged andCloud HostingVideo Streamingand CDNInternationalNetwork 36
  37. 37. Clientes de Serviços em EspanhaManaged andCloud HostingVideo Streamingand CDNInternationalNetwork 37
  38. 38. Clientes de Serviços em PortugalInternationalNetwork 38
  39. 39. O que os nossos clientes dizem …“The decision to move into the cloud was sparked by plans to re-fresh the front-end of the mainwebsite and ambitious plans to increase online interactions and discussions about art. We wanteda solution that would support our growth and innovation. NTT Europe‟s clear and professionalapproach made the cloud computing concept the right one for us at this time.”Rob Gethen Smith, Information Systems Director, Tate Galleries“Making our services available via the cloud was vital in growing the footprint of our business andmaking it more widely accessible. With CentraStage now gaining increasing traction and profile inthe US, it is also important that we have a hosting partner who can provide load-balancedinfrastructure around the globe. NTT ticks all the boxes in this regard.”Christian Nagele, Managing Director of CentraStage, supporting ove 100,000 devices remotely“Having a technology infrastructure that can match our business objectives over the next fiveyears is critical in being able to provide the same quality of service that our existing customershave always enjoyed, whilst still attracting new customers to Lebara in all our markets. NTTEurope provided this infrastructure, giving us confidence in our technology to continue oursuccess.”Tristan Brandt, Managing Director, Lebara 39
  40. 40. O que os nossos clientes dizem …“NTT Europe more than delivered on these challenges [to deliver highly complex and scalablesolutions] and we now see them as a partner we can truly rely on to support our business.”Steve Homan, CIO Fitness FirstUsing NTT Europe‟s international content delivery network has made us confident that ourpartners and members receive quality content without interruption.”Mie Mun, Head of IT CIMA“NTT Europe‟s technical expertise is without question and their flexible „sell with‟ approach meansthey work closely alongside us to convince customers of the wisdom of selecting NTT Europeshosting solution.”Alistair Forbes, Managing Director 2e SystemsNTT Europe offered flexibility in billing with the option of local billing in each country rather thancentralised billing in a single currency.”Simon Miller, Network Management Officer University of Nottingham 40
  41. 41. O que os nossos clientes dizem …Not only did NTT Europe in France offer us the best price, but we realised that being hosted inFrance would bring us physically closer to the majority of our users, and so enable us to providethem with even better response times.”Alexandre Baumeister, IT Director Boursorama“Our focus is that the carrier should be financially stable, it should have low possibility of a merger,.... and it should be able to provide consistent service for the long term. .....NTT Communicationsis qualified in all these fields.”Bardo Werum, Vice President, Cross Industries & Operations Lufthansa SystemsIt is crucial that we can rely on our web hosting and network infrastructure to scale up rapidly andeffectively to cope with the huge peaks in demand created by Davis Cup. We‟ve seen how NTTEurope has managed other major sports events and online broadcasting so they were a naturalchoice.”Mat Pemble, ICT Manager ITF 41
  42. 42. Obrigado. 42

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