Zendesk how to file a ticket (1)

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Zendesk how to file a ticket (1)

  1. 1. Zendesk
  2. 2. Filing A Ticket PRO plans page 3 Zendesk (Only Logged in User) PRO Dashboard (Only Logged in Logged Out Logged In PRO User)Contact Sales Contact Support Free PRO Blank SS Asks for a SS Sales account Ticket File ticket File ticket PRO Billing PRO Inquiry Problem Contact Sales Contact Support PRO upgrade Pre Populated SS Inquiry Pre Populated SS Sales Ticket Support Ticket Support Problem Support Problem
  3. 3. Through PRO Plans Page Logged Out User Scenario 1 On Clicking Contact sales a logged out user sees this page
  4. 4. Through PRO Plans Page Logged Out Scenario 2 On clicking contact support this box opens up
  5. 5. Through PRO Plans Page Logged In User Scenario 1A logged in User on clicking Contact sales viewsa prepopulated sales ticket.
  6. 6. A logged in User on clicking contact supportsees a prepopulated support ticket.
  7. 7. Through PRO Dashboard On the PRO Dashboard Contact PRO SupportPrepopulated SS SupportTicket
  8. 8. Through Zendesk Free UserLoggedin UserClicking on Help &SupportHelp Ticket opensFree User
  9. 9. Through Zendesk PRO UserLoggedin UserClicking on Help &SupportHelp Ticket opensPRO User

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