6. In the beginning…
At the precipice of becoming a true
business, four team members came
together to form the foundation of a culture
that would make the company more than
just a “start-up” business.
7. In the beginning…
It would create a company that people
wanted to work for, a company that was
successful because it’s employees were
excited and engaged.
8. In the beginning…
A company that thought the status quo of
company culture had outlived its usefulness,
if it ever was useful.
It would be built upon a set of idealistic
CORE VALUES.
9. What We Value
• Integrity First
• Service Before Self
• Excellence In All We Do
• Commitment To All Involved
• Do Right
• Be Remarkable
10. From this core list, the direction of our
culture is set.
Culture
11. We know why we exist.
We hire exceptional people.
We promote balance between work and personal life.
We value logic, common sense, and sound judgment.
We value simplicity and transparency.
We value communication and honesty.
We expect everyone to treat the company as their own.
12. Why We Exist
To create a fanatical fan base who enjoy
our products.
13. Why We Exist
To create customers who see real value in
our services.
14. Why We Exist
To link clients and customers in a more
mutually beneficial relationship.
15. Why We Exist
Every decision we make is a win/win/win for
our clients, customers, AND PlaySav.
16. Why We Exist
TEAM over self, COMPANY over team,
CUSTOMERS over company.
17. Why We Exist
Our clients and customers share a unique
balance of importance; one cannot survive
without the other.
18. Why We Exist
Likewise, PlaySav cannot survive without
providing what is most valuable to both:
EXCELLENCE
19. We know why we exist.
We hire exceptional people.
We promote balance between work and personal life.
We value logic, common sense, and sound judgment.
We value simplicity and transparency.
We value communication and honesty.
We expect everyone to treat the company as their own.
20. “Most people have a desire to look for the
exception instead of the desire to become
exceptional.”
-John Maxwell
21. Exceptional People
Impactful Individuals are honest, open,
remarkable people who exercise sound
judgment, are great communicators and
who are willing to work hard and take risks.
23. Exceptional People
Exceptional People…
act with integrity.
take a service oriented approach to business.
seek and are committed to excellence.
find strength in their team.
24. Exceptional People
We hire exceptional people who are
excited and motivated to work for the
company, help maintain its culture and
achieve its goals.
25. Exceptional People
We couldn’t say it any better than Netflix…
We believe and subscribe to the idea that
a great workplace is a result of
stunning colleagues.
30. Exceptional People
We believe team members should receive
immediate feedback as opposed to annual
reviews.
(At any point every team member should know how they‟re
doing in the PlaySav environment.)
31. Exceptional People
Our company values are shown by who
gets rewarded, promoted, or let go; and
are demonstrated by the behaviors and
skills that are valued in fellow team
members.
43. Exceptional People
We expect our managers to be inspiring
leaders, passionate coaches and tireless
supporters.
We expect our managers to be
EXCEPTIONAL.
44. We know why we exist.
We hire exceptional people.
We promote balance between work and personal life.
We value logic, common sense, and sound judgment.
We value simplicity and transparency.
We value communication and honesty.
We expect everyone to treat the company as their own.
45. “I believe that being successful means
having a balance of success stories across
the many areas of your life. You can't truly
be considered successful in your business
life if your home life is in shambles.”
-Zig Ziglar
47. Balance
As long as your work gets done, formal
tracking of time off and hours in the office
will not be necessary.
Impact will be.
48. Balance
Meeting with your team is required.
Collaboration is vital to our success.
Our strength is our team.
49. Balance
Work when you’re at work, leave when
you’re done.
Remarkable results are what matters.
See “Gibbs Rule Number 11”
50. Balance
Great work as opposed to hours worked is
key to happy team members, and an
extraordinary work environment.
51. We know why we exist.
We hire exceptional people.
We promote balance between work and personal life.
We value logic, common sense, and sound judgment.
We value simplicity and transparency.
We value communication and honesty.
We expect everyone to treat the company as their own.
52. “The three great essentials to achieve
anything worthwhile are, first, hard work;
second, stick-to-itiveness;
third, common sense.”
-Thomas Edison
53. What We Value
Logic and common sense work better than
formal policies.
We don‟t penalize the many for the mistakes of the few.
54. What We Value
We hire and retain the individuals who can
act like adults and use good judgment.
55. What We Value
Mistakes will be made, but it’s how we
respond and rapidly recover from those
mistakes that matters.
Some mistakes bring serendipity.
56. What We Value
We strive not to make the same mistake
twice.
Measure twice, cut once.
Cates Rule Number 1
58. What We Value
Imperfect, controversial decisions are better
than no decision at all.
Every decision we make is a win/win/win for our clients, customers, AND PlaySav.
59. What We Value
“Successful people make decisions quickly,
and change them slowly, if at all.”
- Napoleon Hill
61. What We Value
We are never done…
growing
learning
evaluating
adapting
risking
evolving
62. We know why we exist.
We hire exceptional people.
We promote balance between work and personal life.
We value logic, common sense, and sound judgment.
We value simplicity and transparency.
We value communication and honesty.
We expect everyone to treat the company as their own.
63. “If you can't explain it to a six year old, you
don't understand it yourself.”
-Albert Einstein
64. What We Value
Simplicity beats complexity and gives us
competitive advantage.
We understand “simple” and “easy” are two different things.
65. What We Value
Adding complexity is natural; maintaining
simplicity requires consistent, focused effort.
70. We know why we exist.
We hire exceptional people.
We promote balance between work and personal life.
We value logic, common sense, and sound judgment.
We value simplicity and transparency.
We value communication and honesty.
We expect everyone to treat the company as their own.
71. “Trust is the glue of life. It's the most essential
ingredient in effective communication. It's
the foundational principle that holds all
relationships.”
-Stephen Covey
72. What We Value
We believe that communication and
honesty is vital to a healthy culture…
even when it hurts.
73. What We Value
Our vision, values, goals and culture are
over-communicated to all involved.
74. What We Value
Clarity of decisions and company
information are disseminated to everyone.
75. What We Value
We believe in transparency and know it’s
fundamental to any successful enterprise.
Protect info when it’s legally required, or it’s not yours to share.
76. What We Value
We equally share the responsibility to listen,
understand, give input and feedback in
areas in which we are involved.
Silent dissent is not allowed here.
77. What We Value
Engage in honest dialogue and trust your
team members.
Our strength is our team.
78. What We Value
Not all conflict is bad.
The key: Setting personal feelings aside.
79. What We Value
Healthy conflict can be constructive and
help the team grow, thereby creating the
best solution for the company.
81. We know why we exist.
We hire exceptional people.
We promote balance between work and personal life.
We value logic, common sense, and sound judgment.
We value simplicity and transparency.
We value communication and honesty.
We expect everyone to treat the company as their own.
82. "The price of greatness is responsibility."
- Winston Churchill
83. Our Company
We want all of our team members to treat
this company as if it were their own.
- Responsible with finances
- Responsible with time off
84. Our Company
In everything we do, we remind ourselves
that the health of our company depends on
everyone treating it as if it were their own.
85. Our Company
We ask everyone to follow this simple rule when
spending company money. Ask yourself:
“Would I spend my own money this way?”
We value logic, common sense, and sound judgment.
86. Our Company
We ask everyone to follow this simple rule when
taking time off. Ask yourself:
“Does my time away hinder the team from
accomplishing its goals?”
We promote balance between work and personal life.
We value logic, common sense, and sound judgment.
87. Our Company
Take ownership and responsibility for your
company and your actions.
We expect everyone to treat the company as their own.
88. Our Company
This will create an environment in which
there is mutual respect between all team
members, and in which all team members
are consistently looking out for the best
interest of their company.
TEAM over self, COMPANY over team,
CUSTOMERS over company.
89. Our Company
We believe we will accomplish
EXTRAORDINARY AMBITIONS
through open communication,
transparency, sound judgment, hard work
by exceptional people, and a balance
between work and private life.
90. “Every winning team is made up of
effective, impactful individuals who share a
common culture and goal, understanding
that „well done‟ is always better than „well
said.‟”
-Jeff Cates
91. We know why we exist.
We hire exceptional people.
We promote balance between work and personal life.
We value logic, common sense, and sound judgment.
We value simplicity and transparency.
We value communication and honesty.
We expect everyone to treat the company as their own.
92. Giving Back
We truly believe our culture is key to our
success, and our ability to give back is in
direct proportion to that success.
93. Giving Back
From the inception of PlaySav, we have
pledged to make an impact in the
epidemic known as global starvation.
94. Giving Back
There are approximately 800 million people,
globally, at a level of starvation.
Some 18,000 people die every single day.
That‟s like the entire population of Fresno, California dying
every single month from being hungry.
95. Giving Back
This is unacceptable!
We believe that if someone has the ability
to do something when something is wrong,
they also have a responsibility to do
something about it.
96. Giving Back
We have taken on this responsibility and have created
a philanthropic foundation to help feed the starving
people of the world.
97. “Life is a gift, and it offers us the privilege,
opportunity, and responsibility to give
something back by becoming more.”
- Anthony Robbins