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Responsible gambling and
consumer protection
Taivo Põrk
29.09.2015
• No agreed definition for “responsible
gambling” exists;
• The same is true for “problem gambling”;
• Gambling Disorder (...
• All operators, both public and private, need
to deal with a conflict of interest between
seeking profit and protecting g...
Goals of “responsible” gambling policy
• Prevention of criminal gambling business
• (e.g. fraud);
• Prevention of underage...
Proportion of use disorders among users
• Stages of gambling: risky use -> harmful use ->
either reduction/cessation or chronic relapses.
• Transition to risky ga...
Estonia
- Population: ~1.3 million;
- 16 licensed gambling operators (13 licenses for games of chance,
7 for betting, 1 fo...
Regulations
(1) Marketing
• Clear "no underage gambling" message;
• No youth-related contents, motivations, images
and cam...
•Objective information: chances for
winning and losses, risks, possible negative
consequences, support options;
•No unreal...
(2) Casino distance/spread/availabilty
regulations
• Licensing;
• Blocking illegal websites/transactions
(3) Player identi...
(4) Gambling-related
• Information on gambling procedures,
stakes, changes for winnings and losses,
regular visual feedbac...
Responsibilities
Regulatory authority
• To define and control protection measures
• To monitor core gambling parameters (s...
Credits
• Heavily relied on presentation by Dr
Gerhard Bühringen “Prevention of
Gambling Disorders:
Implications for Consu...
Thank you for your
attention!
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Paf Responsible Gaming Summit 2015: Responsible gaming from an international perspective. Taivo Põrk, Lawyer, Ministry of Finance, Estonia

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Taivo has been responsible for designing and executing national gambling policy in Estonia through legislation since 2011, as part of his duties in Ministry of Finance. He has also been a member in Expert Group on Gambling Services since its inception by the European Commission in 2012.

The purpose of Paf Responsible Gaming Summit is to increase awareness about responsible gaming by inviting the gaming industry and its stakeholders. We wish to have an open dialogue with gambling operators, partners, academics and decision makers to learn from each other and share best practices https://www.paf.com/rgsummit2015

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Paf Responsible Gaming Summit 2015: Responsible gaming from an international perspective. Taivo Põrk, Lawyer, Ministry of Finance, Estonia

  1. 1. Responsible gambling and consumer protection Taivo Põrk 29.09.2015
  2. 2. • No agreed definition for “responsible gambling” exists; • The same is true for “problem gambling”; • Gambling Disorder (GD; DSM-5) is defined as “persistent gambling behaviour leading to clinically significant impairment or distress” and diagnosed clinically (9 criteria) and may be classified as mild, moderate or severe.
  3. 3. • All operators, both public and private, need to deal with a conflict of interest between seeking profit and protecting gamblers from harm. Applies to regulators too, to an extent; • Recreational activity vs social health problem; • Individual freedom vs social control
  4. 4. Goals of “responsible” gambling policy • Prevention of criminal gambling business • (e.g. fraud); • Prevention of underage gambling and underage exposure; • Prevention of gambling disorders; • Protection of subjects with gambling disorders; • Prevention of severe financial losses?
  5. 5. Proportion of use disorders among users
  6. 6. • Stages of gambling: risky use -> harmful use -> either reduction/cessation or chronic relapses. • Transition to risky gambling: caused mainly by environmental determinants (access, advertising, peer relations) • Transition to harmful gambling: caused mainly by individual vulnerability determinants (neurobiology, cognitive control) • Role of gambling determinants unclear, likely relevant in interaction with individual vulnerability determinants
  7. 7. Estonia - Population: ~1.3 million; - 16 licensed gambling operators (13 licenses for games of chance, 7 for betting, 1 for skill games, 1 for lottery); - ~60 gaming locations (casinos, arcades), ~2200 slot machines - (down from ~170/5000+ in 2007); - In 2014, 59% of population between 15-74 reported having been at least occasionally engaged in gambling. 15% said they have gambled online. “Within last 2 years”, 48% and 12% respectively, - Addiction risk group is 3,6%. 0,7% are probably pathological gamblers. 7
  8. 8. Regulations (1) Marketing • Clear "no underage gambling" message; • No youth-related contents, motivations, images and campaigns; • Ban in youth related locations, publications and websites
  9. 9. •Objective information: chances for winning and losses, risks, possible negative consequences, support options; •No unrealistic promises for winnings or as alternative to earned income; •No images, messages and campaigns associating gambling with social prestige, personal success or attractiveness; •Transparent sponsor information
  10. 10. (2) Casino distance/spread/availabilty regulations • Licensing; • Blocking illegal websites/transactions (3) Player identification and verification, age controls
  11. 11. (4) Gambling-related • Information on gambling procedures, stakes, changes for winnings and losses, regular visual feedback on play statistics; • Options of self-imposing deposit limits, stop-loss limits; • Self-exclusion; • No credits; • Forced random breaks? (5) Staff training (risks, indicators, intervention)
  12. 12. Responsibilities Regulatory authority • To define and control protection measures • To monitor core gambling parameters (stakes, wins, losses, complaints, self- and provider-based exclusion, hotlines, treatment, prevalence figures) • To test gambling and marketing regulations Operators • To implement protection measures • To provide statistical figures and gambling related facts Consumer • To be “Informed Consumers” (procedures, risks, help lines, treatment opportunities)
  13. 13. Credits • Heavily relied on presentation by Dr Gerhard Bühringen “Prevention of Gambling Disorders: Implications for Consumer Protection from ALICE RAP” on 18.09.2015 at 12th EGGS meeting
  14. 14. Thank you for your attention!

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