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Responsible gambling and
consumer protection
Taivo Põrk
29.09.2015
• No agreed definition for “responsible
gambling” exists;
• The same is true for “problem gambling”;
• Gambling Disorder (GD; DSM-5) is defined
as “persistent gambling behaviour leading
to clinically significant impairment or
distress” and diagnosed clinically (9
criteria) and may be classified as mild,
moderate or severe.
• All operators, both public and private, need
to deal with a conflict of interest between
seeking profit and protecting gamblers
from harm. Applies to regulators too, to an
extent;
• Recreational activity vs social health
problem;
• Individual freedom vs social control
Goals of “responsible” gambling policy
• Prevention of criminal gambling business
• (e.g. fraud);
• Prevention of underage gambling and
underage exposure;
• Prevention of gambling disorders;
• Protection of subjects with gambling
disorders;
• Prevention of severe financial losses?
Proportion of use disorders among users
• Stages of gambling: risky use -> harmful use ->
either reduction/cessation or chronic relapses.
• Transition to risky gambling: caused mainly by
environmental determinants (access, advertising,
peer relations)
• Transition to harmful gambling: caused mainly by
individual vulnerability determinants
(neurobiology, cognitive control)
• Role of gambling determinants unclear, likely
relevant in interaction with individual
vulnerability determinants
Estonia
- Population: ~1.3 million;
- 16 licensed gambling operators (13 licenses for games of chance,
7 for betting, 1 for skill games, 1 for lottery);
- ~60 gaming locations (casinos, arcades), ~2200 slot machines
- (down from ~170/5000+ in 2007);
- In 2014, 59% of population between 15-74 reported having
been at least occasionally engaged in gambling. 15% said they
have gambled online. “Within last 2 years”, 48% and 12%
respectively,
- Addiction risk group is 3,6%. 0,7% are probably pathological
gamblers.
7
Regulations
(1) Marketing
• Clear "no underage gambling" message;
• No youth-related contents, motivations, images
and campaigns;
• Ban in youth related locations, publications and
websites
•Objective information: chances for
winning and losses, risks, possible negative
consequences, support options;
•No unrealistic promises for winnings or
as alternative to earned income;
•No images, messages and campaigns
associating gambling with social prestige,
personal success or attractiveness;
•Transparent sponsor information
(2) Casino distance/spread/availabilty
regulations
• Licensing;
• Blocking illegal websites/transactions
(3) Player identification and verification, age
controls
(4) Gambling-related
• Information on gambling procedures,
stakes, changes for winnings and losses,
regular visual feedback on play statistics;
• Options of self-imposing deposit limits,
stop-loss limits;
• Self-exclusion;
• No credits;
• Forced random breaks?
(5) Staff training (risks, indicators,
intervention)
Responsibilities
Regulatory authority
• To define and control protection measures
• To monitor core gambling parameters (stakes, wins, losses,
complaints, self- and provider-based exclusion, hotlines,
treatment, prevalence figures)
• To test gambling and marketing regulations
Operators
• To implement protection measures
• To provide statistical figures and gambling related facts
Consumer
• To be “Informed Consumers” (procedures, risks, help lines,
treatment opportunities)
Credits
• Heavily relied on presentation by Dr
Gerhard Bühringen “Prevention of
Gambling Disorders:
Implications for Consumer Protection from
ALICE RAP” on 18.09.2015 at 12th EGGS
meeting
Thank you for your
attention!

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Paf Responsible Gaming Summit 2015: Responsible gaming from an international perspective. Taivo Põrk, Lawyer, Ministry of Finance, Estonia

  • 1. Responsible gambling and consumer protection Taivo Põrk 29.09.2015
  • 2. • No agreed definition for “responsible gambling” exists; • The same is true for “problem gambling”; • Gambling Disorder (GD; DSM-5) is defined as “persistent gambling behaviour leading to clinically significant impairment or distress” and diagnosed clinically (9 criteria) and may be classified as mild, moderate or severe.
  • 3. • All operators, both public and private, need to deal with a conflict of interest between seeking profit and protecting gamblers from harm. Applies to regulators too, to an extent; • Recreational activity vs social health problem; • Individual freedom vs social control
  • 4. Goals of “responsible” gambling policy • Prevention of criminal gambling business • (e.g. fraud); • Prevention of underage gambling and underage exposure; • Prevention of gambling disorders; • Protection of subjects with gambling disorders; • Prevention of severe financial losses?
  • 5. Proportion of use disorders among users
  • 6. • Stages of gambling: risky use -> harmful use -> either reduction/cessation or chronic relapses. • Transition to risky gambling: caused mainly by environmental determinants (access, advertising, peer relations) • Transition to harmful gambling: caused mainly by individual vulnerability determinants (neurobiology, cognitive control) • Role of gambling determinants unclear, likely relevant in interaction with individual vulnerability determinants
  • 7. Estonia - Population: ~1.3 million; - 16 licensed gambling operators (13 licenses for games of chance, 7 for betting, 1 for skill games, 1 for lottery); - ~60 gaming locations (casinos, arcades), ~2200 slot machines - (down from ~170/5000+ in 2007); - In 2014, 59% of population between 15-74 reported having been at least occasionally engaged in gambling. 15% said they have gambled online. “Within last 2 years”, 48% and 12% respectively, - Addiction risk group is 3,6%. 0,7% are probably pathological gamblers. 7
  • 8. Regulations (1) Marketing • Clear "no underage gambling" message; • No youth-related contents, motivations, images and campaigns; • Ban in youth related locations, publications and websites
  • 9. •Objective information: chances for winning and losses, risks, possible negative consequences, support options; •No unrealistic promises for winnings or as alternative to earned income; •No images, messages and campaigns associating gambling with social prestige, personal success or attractiveness; •Transparent sponsor information
  • 10. (2) Casino distance/spread/availabilty regulations • Licensing; • Blocking illegal websites/transactions (3) Player identification and verification, age controls
  • 11. (4) Gambling-related • Information on gambling procedures, stakes, changes for winnings and losses, regular visual feedback on play statistics; • Options of self-imposing deposit limits, stop-loss limits; • Self-exclusion; • No credits; • Forced random breaks? (5) Staff training (risks, indicators, intervention)
  • 12. Responsibilities Regulatory authority • To define and control protection measures • To monitor core gambling parameters (stakes, wins, losses, complaints, self- and provider-based exclusion, hotlines, treatment, prevalence figures) • To test gambling and marketing regulations Operators • To implement protection measures • To provide statistical figures and gambling related facts Consumer • To be “Informed Consumers” (procedures, risks, help lines, treatment opportunities)
  • 13. Credits • Heavily relied on presentation by Dr Gerhard Bühringen “Prevention of Gambling Disorders: Implications for Consumer Protection from ALICE RAP” on 18.09.2015 at 12th EGGS meeting
  • 14. Thank you for your attention!