"Technology has redefined the boundaries of work so that employees now want flexibility, mobility, and the ability to communicate effectively. At the same time, the organisation must continue to improve productivity, maintain compliance with workplace legislation and operate efficiently in order to compete. All this has led to a change in the way that we utilise the workplace.
New ways of working are changing employee and organisational expectations. How can Human Resources respond?
This paper reveals how organisations are embracing change by adopting the principles of Smarter Working."