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Where Next for your Workplace? - HR

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"Technology has redefined the boundaries of work so that employees now want flexibility, mobility, and the ability to communicate effectively. At the same time, the organisation must continue to improve productivity, maintain compliance with workplace legislation and operate efficiently in order to compete. All this has led to a change in the way that we utilise the workplace.

New ways of working are changing employee and organisational expectations. How can Human Resources respond?

This paper reveals how organisations are embracing change by adopting the principles of Smarter Working."

Published in: Business
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Where Next for your Workplace? - HR

  1. 1. WHERE NEXT FOR YOUR WORKPLACE? New ways of working are changing employee and organisational expectations. How can Human Resources respond? BRICKS BYTES BEHAVIOUR
  2. 2. Technology has redefined the boundaries of work so that employees now want flexibility, mobility and the ability to communicate effectively. At the same time, the organisation must continue to improve productivity, maintain compliance with workplace legislation and operate efficiently in order to compete. All this has led to a change in the way that we utilise the workplace. The most progressive organisations are embracing change by adopting the principles of Smarter Working – a concept brought to life by Plantronics at its Simply Smarter Office at Royal Wootton Basset. INTRODUCING SMARTER WORKING “ The foundations of a Simply Smarter Office implementation are bricks, bytes and behaviour – allowing associates to work where and when they are most productive, cost-effective and environmentally respectful.” Philip Vanhoutte, SVP and MD – Plantronics EMEA
  3. 3. The building blocks of the Simply Smarter Office BRICKS Redefining physical workspaces to facilitate flexible working can have a significant impact on real estate costs. BYTES Introducing Unified Communications technology will help employees collaborate more effectively in and out of the office. BEHAVIOUR » Identifying new flexible working practices to increase employee satisfaction. Realising the huge benefits of flexible working and new communications technology takes senior management commitment and employee engagement. New workplace policies, training programmes and employee contracts are required to ensure the organisation becomes more responsive and agile while maintaining high levels of job satisfaction. This is where HR professionals can make a real difference and add value across the organisation.
  4. 4. “ Flexible working is always classified under employee relations but it should be under employee benefits. Our employees actually benefit greatly from the freedom that they are given in that they can actually manage their own time” Norma Pearce, Human Resources Director for EMEA
  5. 5. WHY SMARTER WORKING AT PLANTRONICS? The Plantronics Simply Smarter Office was a response to the need to give our people more freedom in the way they worked. Our journey to Smarter Working began by recognising the value of flexible working to the sales team and then extending this to all office based employees. By transforming the office from a typical workspace into a new central hub for communications, we were able to combine three sites into one - reducing floor space by over 50%. Implementing Unified Communication (UC) technology has given our staff the opportunity to work in or out of the office depending on the nature of their work. Rather than fixed desks, our employees now have laptops running Microsoft® Lync and UC headsets so that everybody is visible and can be contacted in the most effective way, wherever they happen to be.
  6. 6. WHY SMARTER WORKING FOR YOUR ORGANISATION? With the active involvement of Human Resources, Smarter Working means more than physical or technological change. It can have a fundamental impact on the future of your organisation through:
  7. 7. Improved wellbeing at work A culture of trust and empowerment led by senior management can have far-reaching effects. Improvements in work/life balance and a reduction in workplace stress mean increased productivity by reducing the number of days lost to sickness. Enhanced employee satisfaction A new generation of employees is entering the workforce with radically different ideas about where and when they are required to work. Smarter Working offers a way to meet their demands and ensures the organisation can attract and acquire the best new talent. Changing recruitment strategies If staff can be hired from their home locations, the organisation benefits from savings on relocation costs. By offering more job flexibility, staff retention rates increase and the talent pool for higher-skilled people widens. Cost savings Accommodating a new, distributed workforce will lead to fewer desks, rationalising floor space requirements and lowering environmental impact – a key CSR objective for many organisations today. Improvements in collaboration technology will also minimise the need for business travel, further reducing costs and improving green credentials. Experience Smarter Working first-hand. Take a tour of the Plantronics Simply Smarter Office to learn more. 85%Employee satisfaction at Plantronics – a rise of 24% since Smarter Working was introduced. -9.2%The reduction in absenteeism at Plantronics – down from 12.7% to 3.5%. 2%Current staff attrition rate at Plantronics – a drop of 10%. £300,000+ Initial cost savings from combining three buildings into one at Plantronics Royal Wootton Bassett location.
  8. 8. © 2014 Plantronics, Inc. All rights reserved. Plantronics and the logo design are trademarks or registered trademarks of Plantronics, Inc. Microsoft is a trademark or registered trademark of Microsoft Corporation in the U.S. and other countries. All other trademarks are the property of their respective owners. 01/14 At Plantronics, Smarter Working is not theoretical. It’s how we work every day. By putting what we’ve shared into practice, we’ve empowered and enabled our team to more fully engage, enjoy and produce great work. And we’d love to do the same for your company. For more information on our products, services, to visit one of our offices or to speak to one of our experts, please call +44 1793 842426 and one of the team will be pleased to assist.

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