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Making Business Decisions:
A New Look at the Basic Elements of
Business Value
Paul Morse
pjsna@msn.com
Agenda
Background
The Essence of Business Spending
Cost Value Risk
Cost
Value
Risk
Business Layers
Discussion Throughout
The Essence of Business Spending
Some Spend - $
Equals some Unit of Work
Over Time
$ =
Work Unit
Time
CVR – Cost Value Risk
The three elements of any decision
What is it going to cost?
What will I/we get for that cost?
What are the risks if I/we do it, or don’t do it?
Cost Value
Risk
Risk
Value
Cost
Alternate Decision Timelines
T0
Option A – CVR Profile
Option B – CVR Profile
CVR Profile
Decision Point
What is Cost ?
Many ways to look at cost
TCO – Total Cost of Ownership
Looks at Lifecycle costs
Hard/direct and soft/indirect costs
ROI - Return On Investment
Hurdle Rate is key - % return to beat
EVA – Economic Value Added
Similar to ROI
Not Common is US
Internal to Company
Most common – Spreadsheet jungle
What is Valued ?
Support
Partners
Security
Interoperability
Seamless Upgrades
Technology Roadmaps
Availability/uptime
Strategy Integration
Assessment help – studies, POC, training, etc.
Indemnity
Common Risks
Opportunity Cost – wrong decision
Technology – obsolete/change ?
Implementation Issues/timeframe
Cost Overruns
Legal
Organizational
User Acceptance/Training effort
Vendor longevity/stability
Ideal CVR Profile
C V R
Strive For a Better CVR Profile Than the Competition
And be ready to prove it …..
CVR Summary
Universal decision making method
Works on everything
Streamlines decision making at all levels of
an organization
Very flexible/expandable
Every “suggestion box” should use it
Great way to stand out from the
competition.
Strategies
Expense
Asset/Equity
Management
Sales
Governance
Key Business Elements/layers
Assess
CVR
TCO
ROI
TVO
Technical
RFI/P
Etc.
Project
Portfolio
InfoWorker
User Apps
App Plat
LOB
ERP
CRM
Portal
Infra
Network
Storage
Cloud
Email
F&P
Cogs/Sales
SGA/Sales
IT/Sales
Key Perf
Indicators
Rec’v days
Invntry days
Cost/invoice
IRR
NPV
ROI,
Etc.
Cash Flow
Corporate
Objectives
Revenue
Net Income
Return on
Assets/
Equity
Business Results
Resources
IBM Institute for Business Value
http://www-
935.ibm.com/services/us/gbs/bus/html/bcs_whatwethink.html
Oracle CIO Central
http://www.oraclecio.com/Main/Home/Home_w.html
Microsoft
http://www.microsoft.com/windowsserver/compare/linux/windows
-server-tco.mspx
MIT Sloan CISR http://cisr.mit.edu/
CIO.com http://www.cio.com
CFO.com http://www.cfo.com
http://www.amazon.com/Making-Technology-Investments-Profitable-
Business/dp/0471227331
There are many, many more…
Discussion
Audience example if time
Thank You … no, really.
Labor
Capital
Technology
Natural Resources
Partners,
Etc.
Organizational Boundaries
External ForcesOrganizationResource Pool
Market
Regulation
Natural
Competition
Etc.

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Decision Making with Cost, Value and Risk

  • 1. Making Business Decisions: A New Look at the Basic Elements of Business Value Paul Morse pjsna@msn.com
  • 2. Agenda Background The Essence of Business Spending Cost Value Risk Cost Value Risk Business Layers Discussion Throughout
  • 3.
  • 4. The Essence of Business Spending Some Spend - $ Equals some Unit of Work Over Time $ = Work Unit Time
  • 5. CVR – Cost Value Risk The three elements of any decision What is it going to cost? What will I/we get for that cost? What are the risks if I/we do it, or don’t do it? Cost Value Risk Risk Value Cost
  • 6. Alternate Decision Timelines T0 Option A – CVR Profile Option B – CVR Profile CVR Profile Decision Point
  • 7. What is Cost ? Many ways to look at cost TCO – Total Cost of Ownership Looks at Lifecycle costs Hard/direct and soft/indirect costs ROI - Return On Investment Hurdle Rate is key - % return to beat EVA – Economic Value Added Similar to ROI Not Common is US Internal to Company Most common – Spreadsheet jungle
  • 8. What is Valued ? Support Partners Security Interoperability Seamless Upgrades Technology Roadmaps Availability/uptime Strategy Integration Assessment help – studies, POC, training, etc. Indemnity
  • 9. Common Risks Opportunity Cost – wrong decision Technology – obsolete/change ? Implementation Issues/timeframe Cost Overruns Legal Organizational User Acceptance/Training effort Vendor longevity/stability
  • 10. Ideal CVR Profile C V R Strive For a Better CVR Profile Than the Competition And be ready to prove it …..
  • 11. CVR Summary Universal decision making method Works on everything Streamlines decision making at all levels of an organization Very flexible/expandable Every “suggestion box” should use it Great way to stand out from the competition.
  • 12. Strategies Expense Asset/Equity Management Sales Governance Key Business Elements/layers Assess CVR TCO ROI TVO Technical RFI/P Etc. Project Portfolio InfoWorker User Apps App Plat LOB ERP CRM Portal Infra Network Storage Cloud Email F&P Cogs/Sales SGA/Sales IT/Sales Key Perf Indicators Rec’v days Invntry days Cost/invoice IRR NPV ROI, Etc. Cash Flow Corporate Objectives Revenue Net Income Return on Assets/ Equity Business Results
  • 13. Resources IBM Institute for Business Value http://www- 935.ibm.com/services/us/gbs/bus/html/bcs_whatwethink.html Oracle CIO Central http://www.oraclecio.com/Main/Home/Home_w.html Microsoft http://www.microsoft.com/windowsserver/compare/linux/windows -server-tco.mspx MIT Sloan CISR http://cisr.mit.edu/ CIO.com http://www.cio.com CFO.com http://www.cfo.com http://www.amazon.com/Making-Technology-Investments-Profitable- Business/dp/0471227331 There are many, many more…
  • 15. Thank You … no, really.
  • 16. Labor Capital Technology Natural Resources Partners, Etc. Organizational Boundaries External ForcesOrganizationResource Pool Market Regulation Natural Competition Etc.

Editor's Notes

  1. 1
  2. 2
  3. 3
  4. 12
  5. 13