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Don’t Blow Your Interview


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Interviewer types, the interview process, common questions and the do's and dont's from one hiring professional's point of view!

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Don’t Blow Your Interview

  1. 1. Don’t Blow Your Interview<br />Phillip Bergquist, Michigan Primary Care Association<br /><br />517-827-0472<br />
  2. 2. First Things First<br />Your resume, cover letter and initial correspondence with anyone looking to hire will get you an interview or a trip to the trash can<br />Your interview and references will get you a job or a rejection<br />Your interview follow-up will “seal the deal” or make the hiring professional think twice<br />
  3. 3. The Types of Interviewers<br />Gut Instinct Interviewers<br />Personal and Feeling Interviewers<br />Conversational Interviewers<br />Behavior-Based Interviewers<br /><br />
  4. 4. Gut Instinct Interviewers<br />They are quick to make a decision about you<br />They don’t speak much about the job requirements<br />They want to know if they like you and if you’ll fit in <br />They will finish interview quickly if they don’t like you<br />Perfect Your Appearance<br />Be Confident<br />Make an Excellent First Impression<br />
  5. 5. Personal & Feeling Interviewers<br />They want to know more… your values, your feelings, how you think and how you react to situations<br />They will probe your character and ask a lot of questions on your personal qualities<br />They want to know if your values and personality fit with the company and the team<br />Know Your Values<br />Know How They Can Contribute <br />
  6. 6. Conversational Interviewers<br />They move from topic to topic quickly<br />They are easy going, conversational and informal<br />They will ask general questions about your career and background<br />They will make the interview sound like an easy going conversation<br />Think Quickly on Your Feet<br />Don’t Drop Your Guard <br />
  7. 7. Behavior-Based Interviewers<br />They will ask detailed questions and take notes<br />They will use assessment tools to <br />They are objective and fact-oriented <br />They want to know how your experience and skills will directly help the company<br />Know Your Competencies / Skills<br />Communicate How they Will Benefit the Company<br />
  8. 8. Interviewer Awkwardness<br />Group Activity- Understanding the People Asking the Questions<br />Your Best Friend<br />The Interrogator<br />The One Who Has Better Things to Do<br />The Inappropriate One<br />The Rule Follower<br />The Joker<br />The Weirdo<br />The No-Nonsense One<br />The Blank Slate<br />The Mafia<br /><br />
  9. 9. Interview Teams<br />You’re very likely to get interview with a team of professionals<br />Size them up just as they are sizing you up<br />Answer their questions in a manner consistent with the type of interviewer they are<br />Address and make eye contact with everyone in the room, even if some are only listening or taking notes<br />
  10. 10. Key Steps<br />Interview Scheduling<br />Interview Preparation<br />The Waiting Room<br />The Interview Room<br />The Interview<br />Interview Follow-Up<br />
  11. 11. Interview Scheduling<br />Check your email and phone often<br />Respond promptly<br />If at all humanly possible accommodate the interviewer’s schedule, not your own<br />Don’t use lack of transportation or child care issues as reasons you can’t make an interview time, those are major red flags<br />Don’t use your current job as a reason either, use a sick day or vacation time to be there when the interviewer requests <br />
  12. 12. Interview Preparation<br />Review the company’s website in detail<br />Mission/Vision<br />Programs and Services<br />Two Most Recent Annual Reports<br />Recent Press Releases<br />Key Staff (especially those in the job department, team or program)<br />Virtually memorize the position description and job responsibilities<br />Map out how your experience and skills fit the job in advance<br />Write down questions to ask the interviewers in advance<br />Bring extra copies of anything you’ve provided including your resume and references<br />Anticipate and have answers mentally prepared for common interview questions<br />
  13. 13. Questions Types<br />Most interviews have a mix of several varieties of questions, recognize the type and provide an appropriate answer<br />Open-Ended- Give more than a yes or no answer<br />Close-Ended- Provide brief and specific information<br />Hypothetical- Ask follow-ups before answering, show your problem solving skills<br />Leading- Give a positive, unassuming answer that points out how you match their needs<br />Multi-Barreled- Make quick notes so that you can quickly remember to hit all facets<br />Behavioral- Describe the situation, the problem, the action you took and the result- be honest (STAR)<br />
  14. 14. Interview Questions<br />Group Activity- Coming Up With Good Answers<br />I’m going to ask many of you a question, you’ll have one minute to answer- get ready!<br /><br /><br /><br />
  15. 15. The Waiting Room<br />Arrive 10 minutes early<br />Don’t arrive too early, interviewers are busy<br />Arriving late is virtually a guarantee you won’t get the job- no matter what the excuse<br />Look Impeccable!<br />Fill out the forms they ask you to complete politely, no matter how annoying or redundant<br />Don’t make phone calls or text and make sure your devices are in silent mode<br />Read something about the company that is sitting around in the waiting area<br />Have your “shaking hand” free and ready<br />
  16. 16. The Interview Room<br />Pay attention to how the room is laid out and sit in the appropriate place<br />Make sure you are sitting in a seat that allows for comfortable eye contact with the interviewers<br />Politely accept their offer of something to drink<br />You’ll be happy you have a glass of water later<br />Have copies of your materials, paper, penand schedule organized and readily accessible<br />Don’t fidget, tap or chew and sit up straight<br />
  17. 17. The Interview<br />Remember or write down and use the interviewer’s names in conversation<br />Remember that most initial interviews are scheduled for 30 minutes or less<br />Make sure your answers are complete but keep them concise, no exchange should last longer than 3-4 minutes<br />You have to be yourself under pressure, “diagnose” your anxiety and work through it before you’re in the room<br />Use examples that illustrate your strengths at work and personally<br />Speak about things that you feel really strongly about, if you feel strongly about it you will sound enthusiastic, authenticand engaged<br />
  18. 18. Interview Follow-Up<br />Send a follow-up email the day after your interview<br />Most of us think of clever things to say after the fact, include one or two of those, referring to something specific from the interview<br />Send a hand-written interview thank you note as well<br />Since snail mail will take several days to arrive it will give you another chance to make a good impression, often as they are making important decisions<br />Monitor your email and phone closely, answer follow-ups promptly<br />One follow-up phone call is allowable, but never more than one and never less than a week from the interview<br />
  19. 19. The Biggest Don’ts<br />Some of the Worst…<br />Being Late<br />Not Being Dressed Appropriately (Glitter, Flip Flops, Overbearing Perfume…You Name It!)<br />Failing to Research the Company<br />Asking No Questions<br />Being Unprepared for Standard Questions<br />Answers More than 3 Minutes Long<br />“You Know”, “Like”, “I Guess”, “Um”<br />Oversharing (Personal or Previous Professional)<br />Chewing<br />Bringing Along Someone Else (Mother, Kid, “Ride”)<br />Asking about Salary/Benefits Upfront<br />Bluetooth<br />Ridiculous Email Addresses <br />
  20. 20. Even More On Twitter<br /><br />
  21. 21. Final Thoughts<br />You've got through the door. They want it to be you. The job is yours to lose… the process you're in now is a test<br />Their starting point will be this: "Well, it all looks good on paper, let's get them in and see how they do in person.”<br />Be the right person!<br /><br />