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Understanding the users of the Parliamentary Web Archive: a user research project report

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A paper given by Peter Webster and Chris Fryer (Senior Digital Archivist, Parliamentary Archives) at the IIPC/ReSAW conference in London, June 16th 2017.

Published in: Internet
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Understanding the users of the Parliamentary Web Archive: a user research project report

  1. 1. Understanding the users of the Parliamentary Web Archive: a user research project report Peter Webster | Webster Research & Consulting Chris Fryer | Parliamentary Archives webarchive.parliament.uk
  2. 2. The Parliamentary Archives holds several million historical records relating to Parliament, dating from 1497.​
  3. 3. The Parliamentary Web Archive consents of official Parliamentary websphere content from 2009.
  4. 4. 1) Objectives of the study ❏ assess levels and patterns of use ❏ gauge levels of user understanding of the archive ❏ understand the value of each kind of content ❏ test UI for fit with user needs identify most favoured future developments
  5. 5. 2) Research Method ❏ analysis of usage data ❏ survey questionnaire ❏ user observations ❏ group workshops
  6. 6. 3) Findings #1: users are ❏ hard to find and engage ❏ largely ignorant about what web archives are ❏ not always sure what they’re doing
  7. 7. 4) Findings #2: users prioritise ❏ discovery mechanisms that match their mental map ❏ discovery based on entities: people, acts, publications ❏ user curation
  8. 8. 5) Findings #3: users less interested in ❏ derived data ❏ data visualisation ❏ API access ❏ take-home data
  9. 9. A big step forward with understanding user needs...
  10. 10. ...Opportunity now to deliver user-centred webarchive.parliament.uk
  11. 11. Let’s keep the discussion going… just not about #goatgate @C_Fryer @pj_webster

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