Employees Behaving Badly

1,496 views

Published on

In the heat of budget cuts we can sometimes forget about the human impact the recession has on all of us. Its important to take a moment a strive not only for a healthy balance sheet but a healthy workforce.

0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
1,496
On SlideShare
0
From Embeds
0
Number of Embeds
110
Actions
Shares
0
Downloads
33
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Employees Behaving Badly

  1. 1. Employees Behaving Badly:Symptoms of a Stressed Economy<br />
  2. 2. About Pivotal<br />Experience: 25+ years/ Private/ Canadian<br />Market Position: broadest range of HR solutions<br />Outsourced HR management<br />HR Help Desk<br />HR Projects<br />Outsourced Payroll<br />Recruiting<br />
  3. 3. Workplace Stress<br />Bad Economy<br />Layoffs<br />Greater workloads, increased productivity<br />Longer hours<br />Smaller/Cramped workspaces<br />Office Clutter<br />Shorter response time requirements<br />Shifting responsibilities<br />Reduction of vacation<br />Diverse workforce with different process methods<br />
  4. 4. Current Economic Situation<br />
  5. 5. Employer’s Responses<br />Temporary Layoffs<br />Terminations<br />Reduction of pay<br />Work-share<br />
  6. 6. The stages of stress<br />
  7. 7. 2004 Study Results<br />Employees who feel overworked make more mistakes<br />Higher benefit usage/costs<br />Managers must distinguish positive stress signals<br />Some stress is good and necessary<br />
  8. 8. Response to Symptoms<br />Drug & Disability claims are increasing<br />1 in 4 employees agreed workplace stress is overwhelming, became physically ill<br />Health & Safety<br />H&S budget cuts result in more casualties<br />People don’t report injury for fear of job loss<br />Legal<br />90% increase in employees suing for stress-related issues<br />Employer has a duty to accommodate<br />
  9. 9. Aggressive Workplace Behaviours<br />1 in 5 admitted to being more ruthless<br />1 in 3 said they would be self-promoting in order to ensure they prove their value<br />Nearly half would stay in a job for fear of low seniority at a new organization<br />1 in 10 would take a pay cut to keep their current job<br />
  10. 10. Increased Workplace Violence<br />Prepardis Inc. forecasts incidents could rise<br />Continued layoffs combined with pressure of providing for families<br />Workers are on edge fearing loss of job, finances, home, etc.<br />Recent examples<br />Bill 168<br />
  11. 11. Increased Workplace Violence<br />Nearly 1/5 of incidents involve violent victimization<br />Men and women equally likely to report violence<br />27% of incidents involving male victims resulted in injuries, 17% involving women<br />Violence more common in certain employment sectors<br />
  12. 12. Personal finance is the number one source of stress; five times higher than the next highest, health.<br />
  13. 13. Increase in Mental Health Issues<br />91% of people w/ personal debt report deterioration in mental health due to stress and depression<br />Long-term health effects physical health problems-psychosomatic disorders, heart conditions and cancer<br />Mental health symptoms<br />
  14. 14. Recession Fatigue: a form of chronic psychological stress caused or heightened by an individual’s economic circumstances, and severe prolonged enough to degrade their personal effectiveness in work or non-work situations<br />
  15. 15. Reactions to recession fatigue<br />Sense of frustration, uncertainty, disappointment, ineffectiveness<br />Fatigue, confusion, malaise<br />Personal isolation from family/friends at work and home<br />Dilemma between the temptation to quit or give into despair<br />
  16. 16. Practical features of Recession Fatigue<br />Heavy drain on resources, personnel and business<br />High input / low output<br />Fragmentation of human and physical resources<br />Declining personal efficiency<br />Decline in innovation, new projects and initiatives<br />Increase idle resources<br />Increasing misemployment<br />
  17. 17. What does this mean for employers?<br />Employees will take time off to deal with financial problems<br />Take extended work breaks sometimes trying to deal with financial stress<br />Spend excessive time at work dealing with personal financial problems<br />Decreased job productivity<br />
  18. 18. Other Concerns…<br />Relationship between societal economic downturns and an increase in disability rates<br />CIPD in UK survey of 1300 HR practitioners in 2003:<br />Found casual absence increased 10%<br />LTD increased<br />
  19. 19. Decline in Employee Engagement<br />Visible decline in engagement<br />Engaged employees will help companies pull through the recession<br />Companies are cutting back on engagement investment<br />Decreasing levels of loyalty and trust<br />
  20. 20. Leading Financial Issues Addressed by EAP, 2008<br />
  21. 21. What can YOU do?<br />Prepare for the inevitable recovery<br />Be resilient and manage performance and growth<br />Your best capital is the employees and their creativity<br />
  22. 22. Strategies<br />Open communication; good or bad<br />Know where you DON’T want to cut costs<br />Focus on what will never change<br />Cut non-essential services; ask for input<br />Get employees to assist in cost cutting<br />Always treat employees with respect, especially if cutting headcount<br />
  23. 23. Strategies<br />Continue to focus on careers, growth and development<br />Promote EAP programs<br />Try to prevent serious financial stress<br />Improve employee engagement<br />Help employees stay healthy and resilient<br />
  24. 24. Questions<br />www.pivotalsolutions.com<br />

×