Visibility
The New Word in Mail and Shipping
Your presenters
Judy Kalus, Product Manager
Judy Kalus is a 15 year veteran of the mailing industry and was instrumental i...
A Strategic Vision
The USPS wants to be able to track every piece
of mail and package it receives
 Better able to compete...
A Tale of Two (or more…) Barcodes
 IMb – Intelligent Mail Barcode

 IMpb - Intelligent Mail Package
Barcode
 Commercial...
IMb Tracing™
Uses the IMb on the mailpiece to
track an individual piece of mail
through the postal system.
An excellent to...
You can go from USPS™ raw data….
… to business intelligence!
Two ways to use IMb Tracing
Destination option

Origin option




 For incoming mail
 Enables mailers to anticipate

F...
IMb™ Tracing allows you to answer
these questions:
 Does the USPS® have custody of an individual mail piece?
 When is th...
Does the USPS® have custody of the
mail?

First scan occurred
5/09/2013 at 04:14:00AM
When is the mail being delivered?

Get delivery dates and
compare to targeted
in-home dates
How many days did delivery take?
Whose remittance is in the mail?
Anticipate - cash flow through remittance
Client communication –
data answers delivery questions
J Gentry
Account 65437
Pitney Bowes solutions – using IMb™ Tracing

 IMb™ Tracing
 ACS

 Assign and
generate the IM
barcode
 SmartMailer
inte...
Reminder - IMb™ Requirements
January 2013 Basic or Full Service IMb was
required for Automation Discounts.

Beginning in J...
Package Visibility enabled by Impb™
•

Package Visibility is significantly improved with the rollout of the Intelligent
Ma...
USPS Tracking Visibility
®

Increased number of scan events - better tracking
 Domestic information/scanning events:
–
–
...
What else comes with Impb™?
• End-to-End tracking with no additional charge for
most products.
• Know when to expect your ...
100% Package Visibility


Barcode on every package



Tracking built into pricing for
major shipping products



Full e...
Impb™ Solutions from Pitney Bowes
Reminder - IMpb™ Requirements
As of January 2013, IMpb required on all First-Class®
Package Services, Parcel Select, Parce...
Questions?
Thank you!
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Visibility: The New Word in Mail and Shipping (Webinar: Nov. 12, 2013)

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This webinar focuses on the importance of visibility in your shipping and mailing solutions.

We cover the various tools that can help mailers and shippers to better track and trace their mailings and shipments, such as the Intelligent Mail® barcode and Intelligent Mail® package barcode.

Published in: Business, Technology
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Visibility: The New Word in Mail and Shipping (Webinar: Nov. 12, 2013)

  1. 1. Visibility The New Word in Mail and Shipping
  2. 2. Your presenters Judy Kalus, Product Manager Judy Kalus is a 15 year veteran of the mailing industry and was instrumental in the start-up of the industry’s first web-based address hygiene service. In 2008, TrackMyMail™ was acquired by Pitney Bowes, and Judy’s role expanded to support tracking and address services across multiple Pitney Bowes divisions. Judy is very active in various MTAC committees and has been a speaker or panelist in a variety of postal and direct marketing events, including Mailcom, the Direct Marketing Association (DMA) Annual Conference, and National Postal Forum. Paul Kovlakas, Address Quality & Intelligent Mail Paul began his career with Pitney Bowes in 1990 in Product Engineering, then transitioned into Product Management, where he was responsible for the Addressing Software, Equipment and Services. Paul also served in the Mail Services organization before returning to Global Product Line Management, where he launched pbSmartPostage, the first entirely cloud based PC Postage mailing and shipping solution in the industry. Paul Kovlakas currently represents Pitney Bowes on its Postal Relations team as Director of Address Quality and Intelligent Mail Initiatives.
  3. 3. A Strategic Vision The USPS wants to be able to track every piece of mail and package it receives  Better able to compete for parcel business  Verify service delivery performance  Optimize delivery network and resources  Enable dynamic routing and planning
  4. 4. A Tale of Two (or more…) Barcodes  IMb – Intelligent Mail Barcode  IMpb - Intelligent Mail Package Barcode  Commercial Parcels and items requesting special services  IMcb – Intelligent Mail Container Barcodes
  5. 5. IMb Tracing™ Uses the IMb on the mailpiece to track an individual piece of mail through the postal system. An excellent tool to provide visibility and measure delivery trends. Good for mailers, good for USPS.
  6. 6. You can go from USPS™ raw data….
  7. 7. … to business intelligence!
  8. 8. Two ways to use IMb Tracing Destination option Origin option    For incoming mail  Enables mailers to anticipate For outgoing mail Provides information about the status of a mailpiece and when it will reach it’s destination Destination Origin when customers' checks, replies, etc. are in the mail.
  9. 9. IMb™ Tracing allows you to answer these questions:  Does the USPS® have custody of an individual mail piece?  When is the mail being delivered?  How many days did delivery take?  Was the mail delivered as addressed?  Which pieces were forwarded or returned?  Whose remittance is in the mail?
  10. 10. Does the USPS® have custody of the mail? First scan occurred 5/09/2013 at 04:14:00AM
  11. 11. When is the mail being delivered? Get delivery dates and compare to targeted in-home dates
  12. 12. How many days did delivery take?
  13. 13. Whose remittance is in the mail?
  14. 14. Anticipate - cash flow through remittance
  15. 15. Client communication – data answers delivery questions J Gentry Account 65437
  16. 16. Pitney Bowes solutions – using IMb™ Tracing  IMb™ Tracing  ACS  Assign and generate the IM barcode  SmartMailer integrates seamlessly into Trackmymail
  17. 17. Reminder - IMb™ Requirements January 2013 Basic or Full Service IMb was required for Automation Discounts. Beginning in January 2014, the USPS will require mailers receiving automation discounts to be ‘Full Service’ compliant. Full Service Intelligent Mail® will be REQUIRED for:    Postcards (First-Class Mail® only) Letters, and flats when mailed using:  First-Class Mail  Standard Mail®  Periodicals® Flats mailed at Bound Printed Matter® prices.
  18. 18. Package Visibility enabled by Impb™ • Package Visibility is significantly improved with the rollout of the Intelligent Mail® Package Barcode (or IMpb) – Allows the USPS® to track packages much like private carriers (FedEx®, UPS®) – Replaces USPS Delivery Confirmation (with USPS Tracking) – A Barcode is included on every package – Provides customers full visibility to package tracking information while the parcel is in the system • USPS continues to increase the number of scan events on every item – Domestic items typically receive the following types of events, such as Time in Transit, Out for Delivery and final Delivery or Notice of Left – This will allow the USPS to better monitor and ultimately improve transit times across their network 18
  19. 19. USPS Tracking Visibility ® Increased number of scan events - better tracking  Domestic information/scanning events: – – – – – – – Electronic Shipping Info Received Acceptance In-Transit / Processed Arrival at Unit Out for Delivery Delivered Notice left when packages not delivered on 1st attempt • Additional Information available  Expected Delivery Date, Container Information • More Domestic Scan Events  In / out of processing facility events 19
  20. 20. What else comes with Impb™? • End-to-End tracking with no additional charge for most products. • Know when to expect your shipments to arrive. • For Priority Mail, “baked-in” insurance up to $50 for Retail and Commercial Base Pricing and $100 for Commercial Plus customers. • Free tracking on parcel shipments and improved customer service. • For the USPS: • Improves sorting efficiency • Supports simplified carrier route distribution and in the future, dynamic routing 20
  21. 21. 100% Package Visibility  Barcode on every package  Tracking built into pricing for major shipping products  Full end-to-end tracking  Rich information to help customers and USPS® manage operations & improve customer experience  New tracking views on USPS.COM  Coming Soon – SMS Notifications 21
  22. 22. Impb™ Solutions from Pitney Bowes
  23. 23. Reminder - IMpb™ Requirements As of January 2013, IMpb required on all First-Class® Package Services, Parcel Select, Parcel Select Light Weight, Bound Printed Matter, Media Mail and Library Mail Parcels in order to claim Presort and entry pricing. Proposal to require IMpb on all Commercial Parcels beginning in January 2014, with non-compliant assessment fees to begin in July 2014.
  24. 24. Questions? Thank you!

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