Doing business in different
regions of the globe:
5 ways to make it happen
Michael Lamia
Vice President, Global Network Op...
2
Pitney Bowes Ecommerce Services
Your challenge
 Successful Omni-channel Merchants and potential COMPETITIORS
are going ...
3
Today’s agenda
 Elements of Ecommerce
 Step 1 The Global Opportunity
 Step 2 Assess Demand For Your Products
 Step 3...
4
Elements of ecommerce
5
Global ecommerce
A “broken promise”
6
Pitney Bowes ecommerce services
7
Market size
8
Evolution of global ecommerce markets
June 2013
9
Top 11 geographies
Quick look at U.S. retailers by retail spending
10
Trends
11
Pitney Bowes ecommerce services
ASSESS DEMAND
FOR
YOUR PRODUCTS
12
Enabling Global Shipping
can potentially drive a
10%
increase in sales!
Seller with
3,000 items
Eligible items
100%
Why...
13
Pitney Bowes ecommerce services
14
eBay partnership
PBI partners with
ebay to provide an
end-to-end cross-
border service for
their community
15
Parcel Management
16
Transportation services overview
The shipping and handling services must meet the key buyer requirements of low
costs, ...
17
TaylorMade SLDR Hat
progolfsouth (76500)
99.8% Positive feedback
Visit store: Pro Golf South
Buyer experience
Need to m...
18
By selecting the right global ecommerce
partner
Border friction is eliminated, key customer needs are met, and the
prom...
19
Pitney Bowes ecommerce services
20
Other differentiating factors
20
Run and maintain the day to day operation
• Transportation
• Track ‘n Trace
• Problem ...
21
Pitney Bowes ecommerce services
22
Why expand globally
ProGolfSouth.com
23
Pitney Bowes ecommerce services
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Doing business in different regions of the globe: 5 ways to make it happen

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If your organization has not thought about moving into international waters yet, you are already a step behind from your competition. This presentation is designed to help you identify the biggest opportunities and challenges when designing and implementing a global strategy.

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Doing business in different regions of the globe: 5 ways to make it happen

  1. 1. Doing business in different regions of the globe: 5 ways to make it happen Michael Lamia Vice President, Global Network Operations Pitney Bowes Global Ecommerce Scott Shepherd President & Owner ProGolfSouth Global shipping program customer
  2. 2. 2 Pitney Bowes Ecommerce Services Your challenge  Successful Omni-channel Merchants and potential COMPETITIORS are going global  Your organization most likely DOES NOT have a game plan to address competitive DISADVANTAGE Our goal  Identify the biggest opportunities and the biggest challenges  Help provide your organization with a GAME PLAN and path FORWARD
  3. 3. 3 Today’s agenda  Elements of Ecommerce  Step 1 The Global Opportunity  Step 2 Assess Demand For Your Products  Step 3 Select Trusted Global ecommerce Partner  Step 4 What Are The Other Differentiating Factors  Step 5 Watch Your Sales Grow!  Q & A
  4. 4. 4 Elements of ecommerce
  5. 5. 5 Global ecommerce A “broken promise”
  6. 6. 6 Pitney Bowes ecommerce services
  7. 7. 7 Market size
  8. 8. 8 Evolution of global ecommerce markets June 2013
  9. 9. 9 Top 11 geographies Quick look at U.S. retailers by retail spending
  10. 10. 10 Trends
  11. 11. 11 Pitney Bowes ecommerce services ASSESS DEMAND FOR YOUR PRODUCTS
  12. 12. 12 Enabling Global Shipping can potentially drive a 10% increase in sales! Seller with 3,000 items Eligible items 100% Why expand globally? ProGolfSouth.com
  13. 13. 13 Pitney Bowes ecommerce services
  14. 14. 14 eBay partnership PBI partners with ebay to provide an end-to-end cross- border service for their community
  15. 15. 15 Parcel Management
  16. 16. 16 Transportation services overview The shipping and handling services must meet the key buyer requirements of low costs, fast shipping and parcel visibility and the seller requirements of simplicity and consistency with domestic processes Behind the scenes
  17. 17. 17 TaylorMade SLDR Hat progolfsouth (76500) 99.8% Positive feedback Visit store: Pro Golf South Buyer experience Need to make This bigger
  18. 18. 18 By selecting the right global ecommerce partner Border friction is eliminated, key customer needs are met, and the promise of global ecommerce becomes reality Buyers Sellers • Low shipping costs • Cost certainty • Fast shipping times • Parcel visibility • Same process as domestic shipping • Low complexity • No uncertainty The promise become reality
  19. 19. 19 Pitney Bowes ecommerce services
  20. 20. 20 Other differentiating factors 20 Run and maintain the day to day operation • Transportation • Track ‘n Trace • Problem Solving • Back End Customer Service • Known Transportation Cost • Continue to develop and maintain leading edge, low cost & high service level transportation solutions • Help ensure parcels remain internationally compliant in an ever changing & complex cross-boarder world • Develop and maintain a compliant returns and/or in-country liquidation solution One team that can…….
  21. 21. 21 Pitney Bowes ecommerce services
  22. 22. 22 Why expand globally ProGolfSouth.com
  23. 23. 23 Pitney Bowes ecommerce services

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