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MapInfo Forums 2014 
Automation of Council Mapping Systems using Exponare 
David Broadstock –Senior GIS Technician 
Fraser...
2 
MapInfo Forums 2014 
Fraser Coast Regional Council 
Located between Gympie Regional Council & Bundaberg Regional Counc...
3 
MapInfo Forums 2014 
Site Overview 
Exponare Enquiry 5.6 
MapInfo Professional 12.0
4 
MapInfo Forums 2014 
Resolves customer complaints quickly & allows admin & truck staff to focus on other tasks 
Example...
5 
MapInfo Forums 2014 
Solution 
Truck Drivers drop marks with a GPS at households that have not put their bin out or had...
6 
MapInfo Forums 2014 
Consequences of GIS Solution 
HOW COUNCIL BENEFITS 
SAVES: 
Numerous phone calls per week to Clean...
7 
MapInfo Forums 2014 
Waste Reporting –Fast tracked direct from trucksMapped pointfor locationExtra Info onreporting
8 
MapInfo Forums 2014 
Email 
Email 
Email 
Tracking, CSV 
(Automated Responses)
9 
MapInfo Forums 2014 
Windows Server 
Picks up from MapXtreme 
Full use of spatial commands that can be recorded in Ma...
10 
MapInfo Forums 2014 
Windows Server 
Email 
FTP 
UDP-TCP 
SCRIPTING 
CONVERSION OF FORMATS
11 
MapInfo Forums 2014 
Windows Server 
Allows modification and complex queries of TAB files 
Allows real time modifica...
12 
MapInfo Forums 2014 
Questions?
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Automation of Fraser Coast Regional Council's Mapping Systems using Exponare

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David Broadstock, GIS Technician at Fraser Coast Regional Council presents 'Automation of Council Mapping Systems using Exponare' at MapInfo Forum 2014 in Brisbane.

http://www.mapinfo.com/

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Automation of Fraser Coast Regional Council's Mapping Systems using Exponare

  1. 1. MapInfo Forums 2014 Automation of Council Mapping Systems using Exponare David Broadstock –Senior GIS Technician Fraser Coast Regional Council
  2. 2. 2 MapInfo Forums 2014 Fraser Coast Regional Council Located between Gympie Regional Council & Bundaberg Regional Council Total area of 8,010 sqkm, or 0.4% of the total area of Queensland Population of 100,784 (2014), estimated at 144,833 by 2036 Famous for easy access to Fraser Island, Whale Watching in Hervey Bay, creator of Mary Poppins birthplace (Maryborough)
  3. 3. 3 MapInfo Forums 2014 Site Overview Exponare Enquiry 5.6 MapInfo Professional 12.0
  4. 4. 4 MapInfo Forums 2014 Resolves customer complaints quickly & allows admin & truck staff to focus on other tasks Example: Waste Report Automation with Exponare Main reasons why bins weren’t being picked up: 1 The customer forgot to put it out 2 No access dues to trees 3 Rubbish contaminated Customers reporting rubbish collection trucks not picking up bins
  5. 5. 5 MapInfo Forums 2014 Solution Truck Drivers drop marks with a GPS at households that have not put their bin out or had a waste issue e.g. contaminated rubbish ingreen waste etc. The GPS marks are downloaded at the base and emailed to our Exponare System Customer Service then review the marks when customers call to complain They are also provided with a visual display of the issueincluding a report from the driver
  6. 6. 6 MapInfo Forums 2014 Consequences of GIS Solution HOW COUNCIL BENEFITS SAVES: Numerous phone calls per week to Cleanaway to see why a bin was missed SAVES: Council staff visiting residents to resolve waste collection complaints SAVES: Rubbish truck making extra trips to resident’s homes to re-collect bins ENSURES: Customer service can quickly deal with any waste collection complaints ENSURES: Efficient waste management knowing what issues were encountered each week $$ SAVED: Large amounts of staff time and money saved every week
  7. 7. 7 MapInfo Forums 2014 Waste Reporting –Fast tracked direct from trucksMapped pointfor locationExtra Info onreporting
  8. 8. 8 MapInfo Forums 2014 Email Email Email Tracking, CSV (Automated Responses)
  9. 9. 9 MapInfo Forums 2014 Windows Server Picks up from MapXtreme Full use of spatial commands that can be recorded in MapInfo to produce quick and easy scripts Used to refresh Assetic
  10. 10. 10 MapInfo Forums 2014 Windows Server Email FTP UDP-TCP SCRIPTING CONVERSION OF FORMATS
  11. 11. 11 MapInfo Forums 2014 Windows Server Allows modification and complex queries of TAB files Allows real time modification of TAB files while Exponareis accessing the same TAB files Automation of Dial Before You Dig requests
  12. 12. 12 MapInfo Forums 2014 Questions?

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