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Ethics & AI: Designing for Health

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Presented with Astrid Chow, Joel Wu, and Carol Smith at IA Summit 2017

Roundtable discussion about the ethical considerations involved when designing for healthcare

Published in: Design
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Ethics & AI: Designing for Health

  1. 1. @astridc Ethics&AI: Designing For Health @amy @carol Astrid Chow Amy Chenault Carol Smith Joel Wu @astridpie @piquancy @carologic
  2. 2. Advance Care Planning & Advance Directives Breaking Bad News Clinical Ethics and Law Complementary Medicine Confidentiality Cross-Cultural Issues and Diverse Beliefs Difficult Patient Encounters Do Not Resuscitate Orders during Anesthesia and Urgent Procedures End-of-Life Issues Ethics Committees and Consultation Futility HIV and AIDS Informed Consent Interdisciplinary Team Issues Maternal / Fetal Conflict Mistakes Neonatal ICU Issues Parental Decision Making Physician Aid-in-Dying Physician-Patient Relationship Professionalism Public Health Ethics Research Ethics Resource Allocation Spirituality and Medicine Student Issues Termination of Life-Sustaining Treatment Truth-telling and Withholding Information … and more
  3. 3. Designing for Healthcare with AI
  4. 4. I’m Astrid. @astridpie @astridchow
  5. 5. I’m Amy. @piquancy @amy
  6. 6. I’m Joel. linkedin.com/in/joeltwu/
  7. 7. I’m Carol. @carologic @carol
  8. 8. You. @IAS17 sli.do / #2375
  9. 9. 2375 http://www.sli.do
  10. 10. sli.do / #2375 twitter / #Ethics+AI
  11. 11. sli.do / #2375 twitter / #Ethics+AI
  12. 12. sli.do / #2375 twitter / #Ethics+AI
  13. 13. sli.do / #2375 twitter / #Ethics+AI
  14. 14. Existing Codes of Ethics in Design ASIS & T Professional Guidelines UXPA Code of Professional Conduct AIGA’s Code of Ethics Mad Pow’s Designer Oath
 First Things First Manifesto Value Sensitive Design …and more sli.do / #2375 twitter / #Ethics+AI
  15. 15. Existing Codes of Ethics Elsewhere Hippocratic Oath
 APA’s Code of Ethics Partnership on AI
 Bioethical principles …and more sli.do / #2375 twitter / #Ethics+AI
  16. 16. Principles of Biomedical Ethics Respect for Autonomy Do No Harm Beneficence Justice sli.do / #2375 twitter / #Ethics+AI
  17. 17. Topic 1 of 3 sli.do / #2375
  18. 18. Topic 1 of 3 sli.do / #2375 Respect for Autonomy Do No Harm Beneficence Justice
  19. 19. Topic 1 of 3 sli.do / #2375 twitter / #Ethics+AI
  20. 20. Topic 1 of 3 “‘One mod bent out of shape on how we handled the launch vs. many at-risk people helped in a way that they appreciated,’ was a trade-off Kelton could live with.” The Empathy Layer, Ben Popper; The Verge, 3/2/2017 http://www.theverge.com/2017/3/2/14764620/koko-social-network-mental-health-depression-app-kik sli.do / #2375 twitter / #Ethics+AI
  21. 21. Topic 1 of 3 “You have to walk on egg shells more than usual as a [UX Designer]…” Christian Crumlish, Head of Product @ 7cups.com sli.do / #2375 twitter / #Ethics+AI
  22. 22. IA + Cognitive Bias Topic 2 of 3 sli.do / #2375
  23. 23. Topic 2 of 3 sli.do / #2375 twitter / #Ethics+AI Respect for Autonomy Do No Harm Beneficence Justice
  24. 24. Topic 3 of 3 Watson + Clinical Decision Making + sli.do / #2375 twitter / #Ethics+AI
  25. 25. Topic 3 of 3 Imagine designing AI that informs clinical decisions during times of medical crisis sli.do / #2375 twitter / #Ethics+AI
  26. 26. Topic 3 of 3 sli.do / #2375 twitter / #Ethics+AI Respect for Autonomy Do No Harm Beneficence Justice
  27. 27. Individuals Affected Changes in Individual Behaviour Organisation or Group Interests Organisations and Groups Affected Impact of resource consumption 1 Identify the types or cathegories of individuals affected by the product or service, such as men/women, user/non- user, age-category, etc. Name problematic differences in individual behaviour such as differences in habits, time-schedules, choice of activities, etc. 7 Identify relevant ethical interests that other organisations or groups might have in your project; such as environmental, privacy, justice interests. Identify the collectives or communities, e.g. groups or organisations, that can be affected by your product or service, such as environmental and religious groups, unions, professional bodies, competing companies and government agencies, considering any interest they might have in the effects of the product or service. 6 Name problematic changes in relations between individuals, such ways of communication, frequency of interpersonal contact etc. 8 Discuss how the general perception of somebody’s role in society can be affected by the project, e.g. people behaving more individualistic or collectivist, people behaving more or less materialistic. 9 10 5 Changes in Individual Relations 2 Project Title: Date: Ethics Canvas v1.7 ethicscanvas.org Ethics Canvas 3 4 Social Conflicts Name the different types of products and services that your project will provide Capture the potential negative impact of your product or service failing to operated as intended, e.g. technical or human error, financial failure/receivership/acquisition, security breach, data loss, etc. Capture possible negative impacts of the consumption of resources of your project, e.g. climate impacts, privacy impacts, employment impacts etc. 11 12 Capture possible social conflicts that could be caused by the project, such as labour conflicts, minority/majority conflicts, ethnic conflicts, etc. ! Resolving ethical impacts Public Sphere Capture the consumption of energy, raw materials, human resources, financial capital, social capital (trust, tolerance,...), marketing capital (reputation, brand,…), privacy and personal data needed by your product or service. Products and Services provided Impact of product or service failure Resources needed Select the four most important ethical impacts you discussed. Identify ways of solving these impacts by changing your project’s product/service design, organisation or by providing recommendations . The Ethics Canvas is adapted from Alex Osterwalder’s Business Model Canvas. The Business Model Canvas is designed by: Business Model Foundry AG. This work is licensed under the Creative Commons Attribution-Share Alike 3.0 unported license. To view a copy of this license, visit https://creativecommons.org/licenses/by-sa/3.0/. To view the original Business Model Canvas, visit https://strategyzer.com/canvas.
  28. 28. This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit: http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA. Ethical Implications Revenue Streams Customer SegmentsValue PropositionsKey ActivitiesKey Partners Cost Structure Customer Relationships ChannelsKey Resources The Business Model Canvas This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit: http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA. Ethical Implications Revenue Streams Customer SegmentsValue PropositionsKey ActivitiesKey Partners Cost Structure Customer Relationships Designed by: Date: Version:Designed for: ChannelsKey Resources
  29. 29. The Business Model Canvas This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit: http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA. Ethical Implications Revenue Streams Customer SegmentsValue PropositionsKey ActivitiesKey Partners Cost Structure Customer Relationships Designed by: Date: Version:Designed for: ChannelsKey Resources Respect for Autonomy Do No Harm Beneficence Justice
  30. 30. Respect for Autonomy Do No Harm Beneficence Justice
  31. 31. “Our machines should be nothing more than tools for extending the power of the human beings who use them.” Thomas J. Watson, Jr.
  32. 32. Thank You Laura Lee Christian Crumlish Juhan Sonin Gabriel M. Santibañez, Ph.D David Millen, Ph.D Michael Muller, Ph.D Susan Mercer Amber Atkins Russell Parrish Dee Sadler Steven McGrew
  33. 33. ? & sli.do / #2375 twitter / #Ethics+AI
  34. 34. Thank You @astridc @amy @carol Astrid Chow Amy Chenault Carol Smith Joel Wu @astridpie @piquancy @carologic

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