Trends in the Israeli Infrastructure Market Pini Cohen EVP & Senior Analyst Architecture & Infrastructure Strategies [emai...
2008 the year when we want go Back to Basics All Rights Reserved @STKI  Moshav Bnei Zion, Israel  +972 9 7907000  www.stki...
All Rights Reserved @STKI  Moshav Bnei Zion, Israel  +972 9 7907000  www.stki.info
Who says STKI’s predictions are not accurate ? <ul><li>Last year STKI theme was : “Innovate  to  Survive ”   </li></ul><ul...
Agenda 1 2 Overview – projects in 2007 2008 General Trends  3 <ul><li>Technology domain research:  </li></ul><ul><li>Techn...
About STKI ratings (vendor and integrators)  This subjective chart is the result of our objective research <ul><li>Israeli...
2007-2008 Projects Radar In Israel Interest using Implementing Linux  Storage Growth  SOA  EAI VMWARE  Virtual Server MF G...
2007 Major Projects in Israel <ul><li>Server virtualization (including Linux )  </li></ul><ul><li>Blades (many times as in...
2007 Project Disappointments in Israel  <ul><li>Vista adoption  </li></ul><ul><li>SOA implementation is harderslower than ...
2008 Planned Projects in Israel  <ul><li>Exchange 2007 </li></ul><ul><li>Desktop Streaming </li></ul><ul><li>Backup to dis...
<ul><li>SW contract is per CPU or per Core ?! </li></ul><ul><ul><li>Migration from 32 bit to 64 is “a different SW” ? </li...
<ul><li>The merge of Malam Team and Netcom forms a giant group in the Israel infrastructure arena  (important for all infr...
The model and its parts
STKI IT Model All Rights Reserved @STKI  Moshav Bnei Zion, Israel  +972 9 7907000  www.stki.info
The Infrastructure Manager Radar Interest using Implementing VTL DeDuplication CDP Different storage tiers Email Archiving...
Flash Solid State Drives for Tier “0” Requirements <ul><li>30x IOPS improvement </li></ul><ul><li>10x faster response time...
Power Savings Storage Server tells Hitachi array to power up for transaction HDDs power up  Transaction takes place Server...
<ul><li>Fiber Channel over Ethernet  (FCoE), as apposed to FC over TCPIP over Ethernet,  is a proposed mapping of Fiber Ch...
LTO Product Roadmap <ul><li>Ultrium 4  </li></ul><ul><li>100% increase in capacity </li></ul><ul><li>50% increase in data ...
Thin Provisioning <ul><li>Problem </li></ul><ul><ul><li>Disk acquisition cost </li></ul></ul><ul><ul><li>Expanding and shr...
How De-Duplication Works: Compares latest  backup data  to stored data  None, only pointers to previous data Source (with ...
Data Storage Reduction through Data De-duplication <ul><li>Data De-duplication   </li></ul><ul><ul><li>Reduces storage med...
Continuous data protection (CDP) <ul><li>“ Any PIT” recovery </li></ul><ul><ul><li>Some CDP flavors:  </li></ul></ul><ul><...
Many to one CDP solutions + “bare metal” restore High Availability (Target) Server Off-Site  Disaster Recovery (DR) Server...
Virtualization and P2V recovery  Scenario – Phase 1 : Initial P2V All Rights Reserved @STKI  Moshav Bnei Zion, Israel  +97...
STKI Observation : Storage is the most understaffed  infrastructure domain  Policy Architecture Operations Adaptive Storag...
<ul><li>High End vs. Midrange  Storage dilemma. </li></ul><ul><li>SATA drives might be  too slow  even for development  </...
<ul><li>DeDuplication in production storage ?!  </li></ul><ul><li>Storage Replication SW has  replicated system errors ! <...
Market Status and Trends : Email Archiving  <ul><li>Email archiving  is main stream technology  – the most common from the...
<ul><li>Backup to disk  deduplication  is gaining a lot of interest but implementation is just starting  </li></ul><ul><li...
Storage Size and Growth  in Selected Industries  All Rights Reserved @STKI  Moshav Bnei Zion, Israel  +972 9 7907000  www....
<ul><li>Example for Storage prices (complete system including SW+ warranty ,  large deals  ) : </li></ul><ul><ul><li>Stora...
<ul><li>Users should purchase Storage with  HW and SW  warranty (support , updates) </li></ul><ul><li>What is the recommen...
Storage Ratios <ul><li>Number of TB (Raw) per Storage Staff Member (including backup and DRP of storage): </li></ul><ul><l...
<ul><li>With new, cross boundary business processes,  DRPBCP is harder because interdependencies  </li></ul><ul><li>Client...
<ul><li>DRP is more and more related to  Regulations .  Israel Standard  for Risk Management #5300 is starting to effect t...
Market Status and Trends <ul><li>Users recommended the following storage integrators (providers – from service point of vi...
Market Status and Trends <ul><li>Users recommended the following backup integrators : </li></ul><ul><li>GlassHouse </li></...
Israel Market Positioning High-end Storage (total including MF) Local Support Israeli Market Presence EMC HDS This analysi...
Israel Market Positioning High-end Storage – MF only Local Support Israeli Market Presence EMC HDS This analysis should be...
Israel Market Positioning Midrange Storage SCSI Local Support Israeli Market Presence EMCDell IBM NETAPP HP This analysis ...
Israel Market Positioning Storage NAS Local Support Israeli Market Presence NETAPP IBM nSeries  HP This analysis should be...
Israel Market Positioning  (Enterprise Backup SW) Local Support Israeli Market Presence EMC HP IBM CA Symantec This analys...
Israel Market Positioning  (Email Archiving) Local Support Israeli Market Presence Zantaz (OpenText) IXOS Symantec EV (KVS...
Selected Vendors and SI’s in Israel – B/R SW CammVault is also OEM’ed by HDS ! All Rights Reserved @STKI  Moshav Bnei Zion...
Storage Selected Vendors and SI’s in Israel All Rights Reserved @STKI  Moshav Bnei Zion, Israel  +972 9 7907000  www.stki....
Market Status and Local Trends <ul><li>HP Softwrae SRM (APPIQ) : Cellcom , DSW  </li></ul><ul><li>EMC SRM software - ECC :...
Storage – Selected Installation <ul><li>EMC  --  IDF & MOD , Taas, IAI - Elta, Maman, Mabat, Bedek , Bezeq, Cellcom, Pelep...
<ul><li>EMC (cont.):  Yes, Yediot Ahronot, Ynet, Maariv, Golden Pages, Reshet TV , Technion, Tel-Aviv U, Haifa U, Beit Ber...
<ul><li>HP  – DSW, AMDOCS, Strauss, Hadassah Hospital  Ichilov, Tel Hashomer, Rafael, Beinleumi Bank, Shva, Stock Exchange...
<ul><li>NETAPP   – IDF & MOD- Intelligence, IAF, Navy, Army, PMO, IAI -Elta, Tashan, Lahav, Mabat, Bedek, Ramta, Rafael, E...
<ul><li>NETAPP (cont.)  – Shape, Compugen, Orex, Visonic, AdgarInvestment, AganChemicals, AmiadFiltering Systems, Bateman ...
<ul><li>SGI  – Tel Aviv University, Meteorological Institute, Hebrew University </li></ul><ul><li>DotHill  – Mivtahim, Elt...
Enterprise B/R Selected Installations <ul><li>HP – Pelephone, Amdocs, DSW, Orbotech, Netafim, Bazan,  Agan Chemicals, Saka...
Enterprise B/R  Selected Installations <ul><li>CA  - Elbit, TeleData, ScitexVision, Police, Clalit, Automazia Jerusalem, S...
<ul><li>Symantec Netbackup/ (Veritas)  – Hebrew Univercity, Cellcom, Applied Materials, ECI, Kodak, Pelephone, Intel, Poal...
Market status and Trends : Email Archiving <ul><li>Symantec Enterprise Vault : Clalit Health, M-Systmes, Israeli Police, B...
<ul><li>Ixos OpenText  (by Consist) email archiving selected clients: Partner, Netafim, Poalim Bank (notes) , Israel Munic...
Market status and Trends <ul><li>IBM BCRS  selected clients:  Menora, Dexia, Ayalon, Mekorot, Novolog, Yashir Insurance, N...
STKI IT Model All Rights Reserved @STKI  Moshav Bnei Zion, Israel  +972 9 7907000  www.stki.info
The Infrastructure Manager Radar Interest using Implementing Virtualization in Production Linux for important systems  Lin...
TPC-E Goals <ul><li>OLTP  Database-centric workload </li></ul><ul><li>Comparability of results  (*) </li></ul><ul><li>Fami...
TPC- E Business Model – Financial Market Customers <ul><li>Synchronous Txns </li></ul><ul><li>C2B Environment </li></ul><u...
Business Model – Comparison <ul><li>TPC-C </li></ul><ul><li>Wholesale supplier </li></ul><ul><li>Organized by </li></ul><u...
Adaptive Infrastructure with P2P  Help Manage VLAN’s Different server boot with the Created Persona “ Unisys Persona” = al...
Paths to 64-Bit Windows – not all users are ware of the revolution <ul><li>64 bit technology might  improve dramatically  ...
<ul><li>Windows Server 2008 promise improvements in: </li></ul><ul><ul><li>Server Virtualization </li></ul></ul><ul><ul><l...
<ul><li>Intel  quad core server are more dominant than  AMD  (that was not the situation 1-2 years ago…)  </li></ul><ul><l...
<ul><li>Users that  migrate  from Novell Netware find that not all functionality is available  </li></ul><ul><li>Fujitsu S...
Market Status and Trends – Linux  Unix  <ul><li>Linux is  main stream  platform – example SAP production (application serv...
<ul><li>VMWARE is used mainly for Windows environment.  </li></ul><ul><li>Users should carefully plan the  storage perform...
Server Ratios - Windows <ul><li>Number of Windows Servers (logical ) per System member  </li></ul><ul><ul><li>In Israel fr...
Server Ratios – MF  Unix <ul><li>Number of MIPS per MF System Administrator in Israel ( larger  organizations) is about  1...
Market Status and Recommendations  <ul><li>Users recommended the following server integrators/support  : </li></ul><ul><li...
Israel Market Positioning -Unix Local Support Israeli Market Presence HP IBM SGI SUN This analysis should be used with its...
Israel Market Positioning – Industry Standard Processors X86 (Intel  AMD) Local Support Israeli Market Presence HP DELL IB...
Market Positioning Blades Local Support Israeli Market Presence IBM HP This analysis should be used with its supporting do...
Vendors and SI’s/ Channels/ Resellers in Israel – UNIX All Rights Reserved @STKI  Moshav Bnei Zion, Israel  +972 9 7907000...
Proprietary  Servers in Israel <ul><li>IBM  MF -  Bank HaPoalim (z990), IsraCard (z800+z890), Bank Discount (Z990), Minist...
Selected Unix Installations <ul><li>HP  (UX + Tru64 = Legacy) – Aruzey Zahav, Bank Igud, Tevel, ECI, Comverse,  Barak, Yes...
Selected Unix Installations <ul><li>IBM - Leumi, Automazia, Phoenix Insurance, Migdal Insurance, IDF, Supersol, Clalit Hea...
<ul><li>Redhat  :Universities, Machteshim , Hazera  Menora, Hasharat Hayeshuv, Comverse, Teva, Checkpoint, NDS, IAI, Partn...
<ul><li>Example of VMWARE projects :  Bank Leuni, Partner, Menora, BMC, Amdocs, RandomLogic, IDF, Cellcom, Poalim, Pelepho...
STKI IT Model All Rights Reserved @STKI  Moshav Bnei Zion, Israel  +972 9 7907000  www.stki.info
The Infrastructure Manager Radar Interest using Implementing VISTA Office 2007 Application streaming  SBC for Niche projec...
PC Deployment  Options (and mix of these options) All Rights Reserved @STKI  Moshav Bnei Zion, Israel  +972 9 7907000  www...
VDI – Virtual Desktop Infrastructure  Source: VMWARE  All Rights Reserved @STKI  Moshav Bnei Zion, Israel  +972 9 7907000 ...
VDI – Overview  Thin Client or PC Virtual Infrastructure 3 Server <ul><li>Local users are very excited about this technolo...
<ul><li>Microsoft Application Virtualization (formerly SoftGrid) allows applications to be  deployed in real-time  to any ...
New delivery model: Virtual Software Appliances <ul><li>Virtual Appliances: pre-wired, pre-configured, production-ready so...
Virtual Software Appliances : Configuration and Lifecycle Management Developer VSA Engineer Deployer Datacenter Vendor Env...
Market Status and Local Trends – Office  Vista <ul><li>STKI estimates (March 2008):  </li></ul><ul><ul><li>Office 2007 -  ...
Market Status and Local Trends - Vista <ul><li>Users might need to  upgrade to the latest version/technology  to get Vista...
<ul><li>Vista is implemented at : Macabi Health,  Justice Office, Eliara (Elbit) , IDF (some units)  </li></ul><ul><li>Goo...
<ul><li>WinFLP is a Windows XP Embedded derivative and as such is optimized for legacy PCs. It supports running applicatio...
<ul><li>Implementation of SBC project should be done in  stages .  For example – find specific group, then eliminate “Driv...
<ul><li>Typical SBC  sizing  is between 20 to 40 per standard (2 CPU ) server  </li></ul><ul><li>Clients that embrace SBC ...
<ul><li>Major purchases in the desktopserver SW distribution  Management  Patch distribution: </li></ul><ul><ul><li>Symant...
PC Support Ratios and TCO <ul><li>PC First Level Support Ratios: Israel – from  150 users  per Help Desk FTE (rather auton...
PC Support Ratios and TCO <ul><li>PC yearly TCO in Israel including HW, SW (mainly Microsoft), support, maintenance, dispo...
Israel Market Positioning Desktops Local Support Israeli Market Presence Lenovo DELL White Boxes HP This analysis should b...
Israel Market Positioning Laptops Local Support Israeli Market Presence Lenovo DELL HP This analysis should be used with i...
<ul><li>Jetro Cockpit  (RDT Group) selected clients: Ministries of Social Affairs, Foreign Affairs, Environment, Industry,...
STKI IT Model All Rights Reserved @STKI  Moshav Bnei Zion, Israel  +972 9 7907000  www.stki.info
The Infrastructure Manager Radar Interest using Implementing Oracle 11G Migration  In Memory DBMS  Using MSSQL in Critical...
Market Status and Trends <ul><li>ERP applications  tend to be very “DBA consuming” since there are many times 20 or more  ...
Market Status and Trends <ul><li>Oracle is the  technology and market leader  of the general OLTP category:  </li></ul><ul...
Israel Market Positioning DBMS Open Local Support Israeli Market Presence Oracle IBM MYSQL SUN MSSQL This analysis should ...
DBMS Support Ratios <ul><li>DBMS support ratios metrics are not trivial: </li></ul><ul><ul><li>Per DBMS but sometimes ther...
Market Status and Trends <ul><li>Users recommended DBMS support by </li></ul><ul><ul><li>Oracle </li></ul></ul><ul><ul><li...
STKI IT Model All Rights Reserved @STKI  Moshav Bnei Zion, Israel  +972 9 7907000  www.stki.info
The Application Development /  Architecture  Manager Radar Interest using Implementing Agile Development for ISV and Integ...
Why Companies Use Open Source <ul><li>Freedom / Flexibility </li></ul><ul><li>Lowers barriers to entry / exit </li></ul><u...
Major Concerns When Using Open Source <ul><li>1. ‏  Compliance Issues </li></ul><ul><ul><li>Programmers/managers want to r...
D-Link Found Guilty of Linux GPL Violation in Germany,  Submitted by srlinuxx on Mon, 09/25/2006 - 16:01, http://www.tuxma...
Example of Open Source  Free  Licenses Agreements  <ul><li>The following licenses qualify as free software licenses, and a...
Gnu GPL by wikiIT <ul><li>License for free software, written originally by Richard Stallman for the Gnu project, which has...
Open Source Services – example OpenIT  <ul><li>Open Source Software Maintenance & Support, Bug fixes </li></ul><ul><li>Int...
A Traditional Event-Driven Architecture  ( i.e. Fraud) – per system ! HTTP request / response  Structured messages Screen ...
Emerging Event-Decision Architecture - CEP Customer Profiles Purpose-Built Analytics Distributed Multisensor Infrastructur...
APPLICATIONS,   PROCESSES,  PEOPLE  PACKET  NETWORK <ul><li>Transparent to Applications Layer </li></ul><ul><li>Extends Ex...
Inflight ? ! $ Online Users Firewall Application Servers Radware Inflight – part of CEP concept  0 1 0 1 All Rights Reserv...
JBI – Java Business Integration <ul><li>JBI is </li></ul><ul><ul><li>An open and flexible way to integrate applications  <...
Introduction: Enterprise Service Bus <ul><li>“ An Enterprise Service Bus providing a Service-Oriented Architecture approac...
Market Status and Trends – SAAS in the ALM  <ul><li>Saas  serena  </li></ul>All Rights Reserved @STKI  Moshav Bnei Zion, I...
Old vs. New Concepts  <ul><li>Traditional EAI  </li></ul><ul><ul><li>Point to Point “ integration projects ”  </li></ul></...
Old vs. New Concepts  <ul><li>New concept  - SOA  </li></ul><ul><ul><li>Service based approach (interface is not designed ...
<ul><li>SOA  - “ Same Old Application ”  </li></ul><ul><li>“ SOAESB infrastructure is changing the organization “ </li></u...
<ul><li>Benefits  from SOA project (local clients) : </li></ul><ul><ul><li>Integration with new application suites is much...
<ul><li>Number of c hanges
eleases  in enterprise applications is a major issue: </li></ul><ul><ul><li>The million $ quest...
Agile Project Management - Overview Analysis Code Test Implement Analysis Code Test Time in Months Work Effort All Rights ...
Market Status and Trends- Agile <ul><li>Agile Software Development is still not common within enterprise Israeli clients h...
<ul><li>Java vs. .NET : </li></ul><ul><ul><li>Question not asked anymore… Why? Organizations have already made up their mi...
Israel Market Positioning Integration Brokers  SOA infrastructure  Local Support Israeli Market Presence Microsoft IBM Mag...
Israel Market Positioning - ETL Local Support Israeli Market Presence Informatica IBM This analysis should be used with it...
EAISOA Support Ratios <ul><li>EAI  SOA variations are very big: </li></ul><ul><ul><li>From static (old) messaging interfac...
Market Status and Local Trends <ul><li>Venotion for automatic application relationship discovery (real magic!) : Leumi Ban...
<ul><li>DataPower – Isracard, Standard Institute, RandomLogic , IAF, Postil, Government (movil) , Poalim  </li></ul><ul><l...
Message Broker (EAI)  Selected Installations <ul><li>IBM  (WMB)– IDF (several), Tnuva, Amdocs Israel, IEC, Samelet (Fiat),...
Message Broker (EAI)  Selected Installations <ul><li>Tibco  -  TIBCO-Partner(SOA)), Partner(number portability), Pelephone...
Message Broker (EAI)  Selected Installations <ul><li>BEA Aqualogic  –  Automazia  Mirs (number portability) Barak (number ...
Market Status and Trends –  ETL EII Quality Metadata <ul><li>IBM  Datastage  : Amdocs, Elbit, FIBI, TEVA, Bezeq, Yes, Leum...
Market Status and Trends <ul><li>HP SW (Mercury)  is the Israeli leader in Testing (functional, load, etc.) </li></ul><ul>...
<ul><li>Borland StarTeam : Cellcom, Fundtech, Automazia, Sintec Media </li></ul><ul><li>Borland Together:  Amdocs  </li></...
Middleware + App. Development:  Java vs. .NET Selected Projects <ul><li>.NET  environment - Ministry of Finance, Bezeq (No...
Middleware + App. Development: Java vs. .NET:The Holy Land <ul><li>BEA  WebLogic (by ONE1)-  Pelephone, Mirs, Partner, Def...
<ul><li>JetBrains / IntelliJ – (IDE by TeamMalam):  BMC, Phoenix  ,  Direct Insurance, Pelephone, Isracard  </li></ul><ul>...
STKI IT Model All Rights Reserved @STKI  Moshav Bnei Zion, Israel  +972 9 7907000  www.stki.info
The Infrastructure Manager  Radar Interest using Implementing CMDB - Build End User Experience  Infrastructure  and Applic...
Definition of the Mgmt Segments Technologies used to automate day to day operational tasks Used to assist IT staff in auto...
Market Status and Trends - CMDB Source: BMC
BSM by wikIT  <ul><li>BSM is the methodology needed to implement the IT Infrastructure Library (ITIL) within the organizat...
Run Book Automation <ul><li>Operations specific BPMWorkflow base on CMDB and special purpose connectors such as: </li></ul...
Current Status and Trends <ul><li>New concept - new applications are developed with  standardized errormonitoring  message...
<ul><li>Some organizations are happy with  low cost monitoring  tools (Nagius, ServerAlive, BigBrother etc.) or even with ...
<ul><li>Selected CMDB projects (implementing):  </li></ul><ul><ul><li>Pelephone (HP) </li></ul></ul><ul><ul><li>Amdocs (HP...
Market Status and Trends  <ul><li>Symantec Corp. announced that it has signed a definitive agreement to sell its Applicati...
ESM (Enterprise System Management)  Ratios <ul><li>ESM  Ratios are very different from companies implementing ESM  solutio...
Market Status and Trends <ul><li>Users recommended the following ESM integrators (providers – from service point of view) ...
Israel Market Positioning – Management  Frameworks Local Support Israeli Market Presence CA IBM BMC HP SW  (+Mercury ) Thi...
Selected SI’s All Rights Reserved @STKI  Moshav Bnei Zion, Israel  +972 9 7907000  www.stki.info
Market Status and Local Trends <ul><li>Microsoft System Center presence is  increasing  (MOM, SMS, Data Protection Manager...
ESM in Israel – Selected  Installations (Frameworks) <ul><li>CA  – Elbit, ECI, Cellcom, Supersol, Automazia, Comverse (IT)...
<ul><li>IBM  Tivoli –  Tfahot, Poalim, IDF , Bezeq, Clal Bit, Leumit Health, Mizrahi Bank , Bank Leumi (Hermesh) , Discoun...
ESM in Israel – Selected  Installations (Frameworks) <ul><li>HP  (including BAC – Topaz) : Comverse, Pelephone, Cellcom, S...
Market Status and Trends– selected client <ul><li>AVICODE – for .NET monitoring clients – Defence, Clalbit, Elisra, Mehish...
Thank you for your assistance in this research  Pini Cohen EVP & Senior Analyst Architecture & Infrastructure Strategies [...
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Stki Summit08 Infra V7

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  • Stki Summit08 Infra V7

    1. 1. Trends in the Israeli Infrastructure Market Pini Cohen EVP & Senior Analyst Architecture & Infrastructure Strategies [email_address] V7.pptx
    2. 2. 2008 the year when we want go Back to Basics All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    3. 3. All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    4. 4. Who says STKI’s predictions are not accurate ? <ul><li>Last year STKI theme was : “Innovate to Survive ” </li></ul><ul><li>And indeed, a year later, Israel’s hottest trend is “ Surviving ” </li></ul>
    5. 5. Agenda 1 2 Overview – projects in 2007 2008 General Trends 3 <ul><li>Technology domain research: </li></ul><ul><li>Technology radar </li></ul><ul><li>Local and global trends </li></ul><ul><li>Staffing ratios </li></ul><ul><li>Selected integrators </li></ul><ul><li>Vendor ratings </li></ul><ul><li>Selected installations </li></ul>All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    6. 6. About STKI ratings (vendor and integrators) This subjective chart is the result of our objective research <ul><li>Israeli vendors rating – state of the current market focused on the enterprise market (not SMB). This is not technology rating. </li></ul><ul><ul><li>X – Market penetration (sales + installed base+ clients perspective ) </li></ul></ul><ul><ul><li>Y – is X plus localization, support, development center, number and kind of integrators, etc. </li></ul></ul><ul><ul><li>Represents the current Israeli market and not necessarily what we recommend to our clients </li></ul></ul><ul><li>Service as ranked by users . We asked users – “which SI do you recommend in this category” and count the result. </li></ul>All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    7. 7. 2007-2008 Projects Radar In Israel Interest using Implementing Linux Storage Growth SOA EAI VMWARE Virtual Server MF Growth SBC Backup to disk Blades BCP DRP Update Migration from Netware Yellow = not trivial projects ISCSI Exchange 2007 Vista Agile SW Development Office 2007 All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    8. 8. 2007 Major Projects in Israel <ul><li>Server virtualization (including Linux ) </li></ul><ul><li>Blades (many times as infrastructure for virtualization) </li></ul><ul><li>Migration to Linux </li></ul><ul><li>Exchange 2007 </li></ul><ul><li>SOAESB infrastructure </li></ul><ul><li>Per usage model in MF environment </li></ul><ul><li>Sophisticated Unix Virtualization </li></ul><ul><li>Storage Continuous Growth </li></ul>All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    9. 9. 2007 Project Disappointments in Israel <ul><li>Vista adoption </li></ul><ul><li>SOA implementation is harderslower than expected </li></ul><ul><li>Issues with Backup to disk project </li></ul><ul><li>Desktop streaming (copy between containers) </li></ul><ul><li>Some ISV’s requested extra money for SBC preparation </li></ul><ul><li>CMDB is too complicated </li></ul>All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    10. 10. 2008 Planned Projects in Israel <ul><li>Exchange 2007 </li></ul><ul><li>Desktop Streaming </li></ul><ul><li>Backup to disk / VTL since backup windows is too long… </li></ul><ul><li>Vista evaluation (and migration) </li></ul><ul><li>Heterogeneous storage replication (Cachia, Topio, etc.) </li></ul><ul><li>Desktop Images project (BDD ( </li></ul><ul><li>Backup of laptops </li></ul><ul><li>CMDB </li></ul><ul><li>SOA enhancement – BPM </li></ul>All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    11. 11. <ul><li>SW contract is per CPU or per Core ?! </li></ul><ul><ul><li>Migration from 32 bit to 64 is “a different SW” ? </li></ul></ul><ul><ul><li>Users block usage of cores ! </li></ul></ul><ul><ul><li>Users should put the term “payment is per CPU” when possible </li></ul></ul><ul><ul><li>STKI RT 3 rd of April </li></ul></ul>General Trends (not related to specific technology domain) Source: http://www-306.ibm.com/software/lotus/passportadvantage/pvu_licensing_for_customers.html
    12. 12. <ul><li>The merge of Malam Team and Netcom forms a giant group in the Israel infrastructure arena (important for all infrastructure categories) </li></ul><ul><li>IT Procurement Managers : “ Understandings ” are so bad for you! </li></ul><ul><li>ROI numbers are generally not suitable for Israel </li></ul>General Trends (not related to specific technology domain) Example of ROI white paper: Global insurance provider moved data from a legacy application to a data warehouse .... An in-house project team did all the work; the fully loaded cost of $95 per hour is typical for the area. All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    13. 13. The model and its parts
    14. 14. STKI IT Model All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    15. 15. The Infrastructure Manager Radar Interest using Implementing VTL DeDuplication CDP Different storage tiers Email Archiving File Archiving - HSM DBMS on NAS Laptop Backup SATA Object Storage Basic Snapshots Snapshots for Exchange, DBMS , etc. Solid state Drives All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    16. 16. Flash Solid State Drives for Tier “0” Requirements <ul><li>30x IOPS improvement </li></ul><ul><li>10x faster response time </li></ul><ul><li>38% less power per drive </li></ul><ul><li>No moving parts for high reliability </li></ul><ul><li>73GB & 146GB Drives </li></ul>Unprecedented Application Performance Characteristics Flash Drives Source: EMC with STKI modification All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info Workload - IOPs Response Time Millisecond Flash Drive 15K FC Drive 100% Read Miss Workload
    17. 17. Power Savings Storage Server tells Hitachi array to power up for transaction HDDs power up Transaction takes place Server tells Hitachi array to power down HDDs power down Source: HDS STKI modifications All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info Power On RAID Group Power Down RAID Group
    18. 18. <ul><li>Fiber Channel over Ethernet (FCoE), as apposed to FC over TCPIP over Ethernet, is a proposed mapping of Fiber Channel over selected Ethernet networks </li></ul><ul><li>This would allow Fiber Channel to leverage the Technology of 10 Gigabit Ethernet while preserving the main parts of the Fiber Channel protocol </li></ul><ul><li>Draft of the standard is expected in June 2008 </li></ul>Fiber Channel over Ethernet (FCoE) Source: http://en.wikipedia.org/wiki/FCoE STKI modifications All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    19. 19. LTO Product Roadmap <ul><li>Ultrium 4 </li></ul><ul><li>100% increase in capacity </li></ul><ul><li>50% increase in data throughput </li></ul><ul><li>Encryption capable drives </li></ul>Source: IBM All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info up to 540 MB/s Up to 360 MB/s up to 240 MB/s up to 160 MB/s up to 80 MB/s up to 40 MB/s Compressed Transfer Rate Generation 6 6.4 TB Generation 5 3.2 TB Generation 4 1.6 TB Generation 3 800 GB Generation 2 400 GB Generation 1 200 GB Compressed Capacity WORM WORM WORM WORM Encryption Encryption Encryption
    20. 20. Thin Provisioning <ul><li>Problem </li></ul><ul><ul><li>Disk acquisition cost </li></ul></ul><ul><ul><li>Expanding and shrinking volumes </li></ul></ul><ul><ul><li>40-60% allocated but unused space </li></ul></ul><ul><li>Solution – Dynamic Capacity </li></ul><ul><ul><li>Create any size volume </li></ul></ul><ul><ul><li>Allocate as usual, utilize on write </li></ul></ul><ul><ul><li>Keep unused disk space available </li></ul></ul><ul><ul><li>Constantly monitor storage usage </li></ul></ul><ul><li>Benefits </li></ul><ul><ul><li>Cut disk acquisition costs in half </li></ul></ul><ul><ul><li>Delay future purchases of disk </li></ul></ul><ul><ul><li>Never take system offline </li></ul></ul><ul><ul><li>Performance gains - only manage actual data (written blocks) </li></ul></ul>Thin provisioning lowers disk cost and improves performance Data Unused Allocation Data Unused Allocation Traditional Allocation Thin Provisioned Allocation Data Unused Allocation Database E-mail CRM Actual data = 1.2 TB Physical storage consumed = 3.5 TB Data Unused Allocation Data Unused Allocation Data Database E-mail Actual data = 1.2 TB Consumed storage = 1.2 TB CRM Available Disk Space 0 GB Available Disk Space 2.3TB Source: www. ccd .cornell.edu/SO%20 CCD %20 Presentation %2012130721.ppt All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    21. 21. How De-Duplication Works: Compares latest backup data to stored data None, only pointers to previous data Source (with STKI modification) : Sepaton http://www.go-dpa.com/media/TSM_Webinar.ppt All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info Current Data New Data Stored Previously Stored Data Eliminates duplicate data within Exchange, Oracle ® and Microsoft ® SQL databases Eliminates storage of unchanged portions of files Eliminates storage of duplicate files ( single Instance )
    22. 22. Data Storage Reduction through Data De-duplication <ul><li>Data De-duplication </li></ul><ul><ul><li>Reduces storage media costs by reducing data redundancy </li></ul></ul><ul><ul><li>Trades off processing power (to detect, manage, re-create data) for storage space (multipleX) </li></ul></ul><ul><ul><li>On unstructured data, reductions as high as 90% have been observed </li></ul></ul>Active Production Data “ Hot” Backup Tape De-duplication Technology Can be deployed at any point Source: www. ccd .cornell.edu/SO%20 CCD %20 Presentation %2012130721.ppt All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    23. 23. Continuous data protection (CDP) <ul><li>“ Any PIT” recovery </li></ul><ul><ul><li>Some CDP flavors: </li></ul></ul><ul><ul><li>Replicate all writes (complete copy of Server) </li></ul></ul><ul><ul><li>Replicated only application related writes – for easier “bare metal restore” </li></ul></ul><ul><li>Considerations </li></ul><ul><ul><li>Introduces a new process into your backup strategy </li></ul></ul><ul><ul><li>Typically requires as much as 1.5x your current capacity </li></ul></ul>Primary storage Secondary storage CDP appliance/ server Server Control data Data Backup/copy data Source: www.forrester.com/Events/Content/0,5180,-1277,00.ppt with modification All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    24. 24. Many to one CDP solutions + “bare metal” restore High Availability (Target) Server Off-Site Disaster Recovery (DR) Server Optional Centralized Tape Backup Server Consolidation Data Migration Snapshot Production (Source) Servers Direct offsite connection or two-stage connection through local HA server Source: www.synegi.com/docs/nsi-synegi-presentation.ppt All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    25. 25. Virtualization and P2V recovery Scenario – Phase 1 : Initial P2V All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info <ul><li>Your Servers are : </li></ul><ul><ul><li>Protected </li></ul></ul><ul><ul><li>Ready for Patches / Upgrade tests </li></ul></ul>
    26. 26. STKI Observation : Storage is the most understaffed infrastructure domain Policy Architecture Operations Adaptive Storage Resource Storage Architecture Design Performance Monitoring Resource Allocation Availability Assurance Different application types requires different storage technologies processes All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info <ul><li>Application Optimization </li></ul><ul><li>Asset Management </li></ul><ul><li>Budget Management </li></ul><ul><li>Business Continuity </li></ul><ul><li>Contract Management </li></ul><ul><li>Contractor Management </li></ul><ul><li>Negotiation Management </li></ul><ul><li>Service Level Agreement Management </li></ul><ul><li>Hardware Support </li></ul><ul><li>Infrastructure Planning </li></ul><ul><li>Security Management </li></ul><ul><li>SW Distribution </li></ul><ul><li>Facility Planning </li></ul><ul><li>Security </li></ul><ul><li>Capacity Management </li></ul><ul><li>Inventory Management </li></ul><ul><li>Network Monitoring </li></ul><ul><li>Performance Management </li></ul><ul><li>Problem Management </li></ul><ul><li>Production Control </li></ul><ul><li>SW Management </li></ul><ul><li>Service Level Management </li></ul><ul><li>Workload Monitoring </li></ul><ul><li>System Monitoring </li></ul><ul><li>Tape Management </li></ul><ul><li>Database Adm </li></ul><ul><li>Change Management </li></ul><ul><li>Configuration Management </li></ul><ul><li>Cost-Recovery Management </li></ul><ul><li>Physical DB Management </li></ul><ul><li>Disk Storage Management </li></ul><ul><li>Job Scheduling </li></ul><ul><li>Service Request Management </li></ul><ul><li>Production Acceptance </li></ul><ul><li>QA </li></ul><ul><li>Test Lab Management </li></ul>
    27. 27. <ul><li>High End vs. Midrange Storage dilemma. </li></ul><ul><li>SATA drives might be too slow even for development </li></ul><ul><li>Even in High-end storage arrays wrong technical design (example not enough striping) might cause performance issues </li></ul><ul><li>MF Storage is much easier to manage (mature management tools) </li></ul>Market Status and Local Trends All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    28. 28. <ul><li>DeDuplication in production storage ?! </li></ul><ul><li>Storage Replication SW has replicated system errors ! </li></ul><ul><li>Heterogeneous Storage Virtualization might be very useful but users would love to have full certification </li></ul><ul><li>ISCSI technology is gaining momentum and used by many clients but still must be considered carefully </li></ul>Market Status and Local Trends All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    29. 29. Market Status and Trends : Email Archiving <ul><li>Email archiving is main stream technology – the most common from the ILM concept </li></ul><ul><li>Main reason for email archiving project in Israel is “ operational ”. World wide the reason is “regulation”. </li></ul><ul><li>Email archiving solution might not be that easy for implementing </li></ul><ul><li>Email archiving pricing – 15$ to 25$ depending on functionality , size of deal and competition </li></ul>All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    30. 30. <ul><li>Backup to disk deduplication is gaining a lot of interest but implementation is just starting </li></ul><ul><li>DeDuplication will be part of the Backup SW (Netbackup Puredisk, Legato Avamar) </li></ul><ul><li>“ Restore” option for the end user without storageservice desk teams </li></ul><ul><li>Clients with replicated storage and snapshots use tape backup only once week or even less </li></ul>Market Status and Local Trends : Backup to disk All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    31. 31. Storage Size and Growth in Selected Industries All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info Industry 2007 Size Planned Growth Defense 500TB-1000TB 30%- 50% Finance 80TB-250TB 30% - 50% Health 20TB-180TB 60%-100% Manufacturing – Retail 20TB-30TB 20%-50% Telco 800TB-1.5 PETA 30% Governmental 5TB-15TB 25%-100% High Tech 30TB-100TB 20%-30%
    32. 32. <ul><li>Example for Storage prices (complete system including SW+ warranty , large deals ) : </li></ul><ul><ul><li>Storage for backup to disk – 2.5K$ and down to 1K$ per TB </li></ul></ul><ul><ul><li>Midrange Storage – (SATA and Fiber combined) 3K$ combined per TB </li></ul></ul><ul><ul><li>Highend Storage – 5- 6K$ per TB. MF Storage is more expensive </li></ul></ul><ul><li>Large variety of prices – dependent on the deal size and competitive situation </li></ul>Market Status and Local Trends : Storage Prices All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    33. 33. <ul><li>Users should purchase Storage with HW and SW warranty (support , updates) </li></ul><ul><li>What is the recommended warranty period? Until we plan to shut down the machine - 4-5 years. </li></ul><ul><li>Users in Israel are able to get 20% (even 25%) discount per year from purchasing prices </li></ul><ul><li>STKI Round Table : 13/5/2008 </li></ul>Market Status and Local Trends : Storage Prices All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    34. 34. Storage Ratios <ul><li>Number of TB (Raw) per Storage Staff Member (including backup and DRP of storage): </li></ul><ul><li>In Israel from 14TB per FTE (in small organization with 7TB) to 270TB per FTE in large Telco organization. </li></ul><ul><li>Median is 1 FTE for 50TB raw (including backupdrp). </li></ul><ul><li>Storage is the area where many clients complained they are understaffed – not able to control the allocations, proactive maintenance , new technologies </li></ul><ul><li>Want to have better ratios? allocate each application highend storage x4 of what was asked…. </li></ul><ul><li>STKI predicts – IT failures caused by Storage </li></ul>Source: STKI All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    35. 35. <ul><li>With new, cross boundary business processes, DRPBCP is harder because interdependencies </li></ul><ul><li>Clients are interested in Microsoft Exchange CCR (cluster continuous replication ) as low cost built in DRP mechanism for Exchange </li></ul><ul><li>Virtualization for DRP is very important. The next stage will be Physical (production) to Virtual (DR). </li></ul><ul><li>Acronis (by Datasafe) offers easy to use backup estore solution </li></ul>Market Status and Local Trends - DRP All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    36. 36. <ul><li>DRP is more and more related to Regulations . Israel Standard for Risk Management #5300 is starting to effect the DRPBCP market. We expect more vertical regulations to follow </li></ul><ul><li>DRP Modular Safes (IT Security Safes) for IT infrastructure equipment, by Mittwoch, (against fire, water, etc...), manufactured by Lampertz </li></ul>Market Status and Local Trends - DRP All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    37. 37. Market Status and Trends <ul><li>Users recommended the following storage integrators (providers – from service point of view) : </li></ul><ul><li>EMC </li></ul><ul><li>HDS </li></ul><ul><li>NETAPP </li></ul><ul><li>HP IBMXIV </li></ul>All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    38. 38. Market Status and Trends <ul><li>Users recommended the following backup integrators : </li></ul><ul><li>GlassHouse </li></ul><ul><li>HP </li></ul><ul><li>EMET IBM </li></ul><ul><li>TeamMalam Ankor Real-Networks </li></ul>All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    39. 39. Israel Market Positioning High-end Storage (total including MF) Local Support Israeli Market Presence EMC HDS This analysis should be used with its supporting documents HP IBM All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    40. 40. Israel Market Positioning High-end Storage – MF only Local Support Israeli Market Presence EMC HDS This analysis should be used with its supporting documents IBM All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    41. 41. Israel Market Positioning Midrange Storage SCSI Local Support Israeli Market Presence EMCDell IBM NETAPP HP This analysis should be used with its supporting documents HDS Vendors to Watch: SUN XIV (IBM) Copansys All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    42. 42. Israel Market Positioning Storage NAS Local Support Israeli Market Presence NETAPP IBM nSeries HP This analysis should be used with its supporting documents EMC Vendors to Watch: HDS All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    43. 43. Israel Market Positioning (Enterprise Backup SW) Local Support Israeli Market Presence EMC HP IBM CA Symantec This analysis should be used with its supporting documents CommVault Vendors to Watch: All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    44. 44. Israel Market Positioning (Email Archiving) Local Support Israeli Market Presence Zantaz (OpenText) IXOS Symantec EV (KVS) This analysis should be used with its supporting documents Microsoft native capabilities Vendors to Watch: QUEST All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    45. 45. Selected Vendors and SI’s in Israel – B/R SW CammVault is also OEM’ed by HDS ! All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    46. 46. Storage Selected Vendors and SI’s in Israel All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    47. 47. Market Status and Local Trends <ul><li>HP Softwrae SRM (APPIQ) : Cellcom , DSW </li></ul><ul><li>EMC SRM software - ECC : Bezeq, Cellcom, Partner, Pelephone, Mahish, ZIM, MOD , CAL, Discount Bank, Texas Instruments, Kavei-Zahav, Netvision </li></ul><ul><li>FilesX (CDP) selected clients: Visa cal ;Phoenix ; Excellence Nesua; TEVA ; Delta galil; TAMA; Beit Shemesh Engines; Emblaze; RAD; SERAGON; Ituran ; NegevTech; Albar; Samelet (Fiat); Calmobil; Yafora Tavori; Clalit Health; IAI; Tashan; Sapir Collage; Technion; GlobCall; </li></ul><ul><li>HSM (Files) by EMC-Legato : Elta, Comverse , IAI , IDF </li></ul><ul><li>ConnetctedTLM – audio codes, nice, melanox ,dsp, audiocoded, Amdocs intel, </li></ul><ul><li>Diligent (De-Duplication) : Fibi, Clalit Health , Hapoalim, Hot, Bezeq, Bezeq International, Isracard, IDF, Bank Leumi, Haifa University </li></ul>All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    48. 48. Storage – Selected Installation <ul><li>EMC -- IDF & MOD , Taas, IAI - Elta, Maman, Mabat, Bedek , Bezeq, Cellcom, Pelephone, Partner, Barak, Kavei-Zahav, Internet Zahav , Netvision, Amdocs , Bank Discount, Bank Mizrahi, Visa-Cal, Menora, Bank of Israel, Jerusalem Bank, Eliahu, Halman-Aldubi, Kesselman, Leiman-Schlussel, Madanes , Hevrat-Hashmal, Clalit, Hadasa, Haemek, Hillel-Yafe, Elacam Medical. Hadasit Medical, Kaplan, Laniado, Magen-David, Meir, Maveker, Soroka, Ichilov, Rambam, Bnei-Zion, Poria, Naharia, GE Medical , ZIM, Electra, Iscar, Sakal, Tnuva, Paz, Osem, Agrexco, Delek, ELAL, Arkia, Supersol, Isralift, Netafim, Diplomat, Eliashar, Multilock, KAKAL,Isralift, Office-Depot, Mei-Eden, Soda Club, Highway 6, Port Authority, Super-Pharm , DHL, Tempo, Loreal, Newpan, Ormat, Playtech, Stemazki, Shastowitz </li></ul>All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    49. 49. <ul><li>EMC (cont.): Yes, Yediot Ahronot, Ynet, Maariv, Golden Pages, Reshet TV , Technion, Tel-Aviv U, Haifa U, Beit Berl, Beer-Sheva U, Hadassa, Weizman Inst, Hebrew Univrsity, HIT , Elbit, SAP Labs, Comverse, Amdocs, Intel, BMC, ECTEL, Applied Materials, Motorola (Comm, Mirs, R&D, Semi), NDS, StarCore, Emblaze, Tower, TTI, Philips, MBI, Quest, ATView, Biosense, Random Logic, CheckPoint, Corrigent, Delta3, Dor Alon, Exlibris, Eye Blaster, Leadcom, Madanes, Marvell, Meir Cars, Mor Inst., Netwise, Nur, OPAL, Quest, RADVision, RADWARE, Samsung, Scopus, Seabridge, Shila, Smarts Shoppers, Store Alliance, Storwiz, Telrad, Zone4Play, Allot, Equinix, EZchip, Finotec, FolloWAP, Forescout, Imvent, Integra, Intercomp, Interfax, Mango, Mind, Montilio, Oblicore, Olista, Orian; BluePhonix , ; Ygal Arnon; Mishan; Broadcom; Hanson; Asaf Harofe Hospital; Cargo; Rosh Aiean Municipality ; Commextech; Gigia; SuperGas; PWC; IDIT; Teknion; Amal Chain Schole; Co-op Jerusalem; Me Eden; MobileTornado; Medinol; Mafiel; BDI; Yhuda Steel; Co-op; Payton; Agam Mehalev; Tel Aviv College; Imvent; Amsalem Tours; CA; Sarel </li></ul><ul><li>  </li></ul>Storage – Selected Installation All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    50. 50. <ul><li>HP – DSW, AMDOCS, Strauss, Hadassah Hospital Ichilov, Tel Hashomer, Rafael, Beinleumi Bank, Shva, Stock Exchange, Ministry of Labor, Strauss, Orbotech, IDF, Amdocs, Pelephone, Elisra, Elbit, Health SAP (NAMER), Zim, Egged, Netafim, Weitzman Institute, Hebrew University, IDF, Ha'aretz, Ministry of Finance, Orbotech, Machteshim, Bank Yahav, Shachal, Tel-Aviv Municipality, Iscar, Police, Intel, Palram, Israel Postal Authority, HOT, Verint, TOTO, Bezeq International (XP), Ministry of Justice, Keter Plastics, Paltel , Netvision,Ectlel, BDI, Delta3, Agriculture Insurance, Flextronics, Hazera Genetix, Hillel Yaffe, Barzilai Hospital, Brom Industries, Wulfson Hospital, Karmel-Ulpinim, Starhome, MAMAN-Cargo , Ministry of Education, Pais, RH Electonics, Microsoft R&D Eged, Postil, Haaretz , Baran Construction </li></ul><ul><li>Fujitsu Siemens : Tashan, Farm Up, MindCTI, Frenkel&suns , Mekorot, Haifa Unicercity, ECI, Exanet </li></ul><ul><li>Sun X4500 – IDF, Universities </li></ul>Storage – Selected Installation All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    51. 51. <ul><li>NETAPP – IDF & MOD- Intelligence, IAF, Navy, Army, PMO, IAI -Elta, Tashan, Lahav, Mabat, Bedek, Ramta, Rafael, Elbit, Kamag, Intel , Pelephone, Cellcom, Partner ,Bezeqint, Net-vision-Barak ,Smile communication(internet gold,012),Clal Insurance, Hachsharat Hayishuv Insurance, AIG, Direct Insurance, Phoenix, Bank Leumi Lmashkantaot, Bank Hapoalim, Bank Mercantile, Discount, Bank Otsar Hachayal, VISA CAL, PrismaFinance, LeumiCard, LR, Group, Deloitte & Touche, KPMG, MivtachSimon, AssutaMedical Centers, Hadassah Medical Center, Soroka Medical Center, Maccabi Health Services, Sheba Medical Center, Ben-Gurion University, Tel-Aviv University, Bar-Ilan University, TechnionHaifa, Hebrew University Jerusalem, Weitzman Institute, KiriatOno Academic, College MofetInstitute, LevinskyCollege, MoreshetYaacovCollege, ORT Schools, ShenkarCollege, TEVA, EpixPharmaceuticals, Dexxon, Ultra </li></ul>Storage – Selected Installation All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    52. 52. <ul><li>NETAPP (cont.) – Shape, Compugen, Orex, Visonic, AdgarInvestment, AganChemicals, AmiadFiltering Systems, Bateman Engineering, Coca Cola, Dan Buses, Delta Galil, DenyaCibus, DiesenhauseGroup, ERN, Eurocom, FolloWap(Neustar), Gadot, GE Medical (General Electric), Genazim, Globes, Golden Pages, HachevraLemeshekVekalkala, HerzeliyaMunicipality, HirshbergBrothers, Golf, Ikea, Sonol, Prigat, Plasson, AlbarLeasing, Hertz, Shlomo SixtGroup (New Kopel), Iscar, KeterPlastic, LehavimBTL, Maabarot(Materna), Maatz, DerechEretz, Highways, IEC, UPS, Army, Navy, Ariforce, MisradRosh Hamemshala, Inteligence, , Freescale, Zoran, Check point, Marvell, Tower Semi, Actelis, AudioCodes, Cadence, BMC, Avaya, DSPG, Cisco, Gilat, Kodak, Mentor Graphics, Motorola Comm, Sandisk, NRG, Qoalcomm, SAP, Saifun, CevaDSP, PMC, Haaretz. </li></ul>Storage – Selected Installation All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    53. 53. <ul><li>SGI – Tel Aviv University, Meteorological Institute, Hebrew University </li></ul><ul><li>DotHill – Mivtahim, Elta, ECI, Eldan, Herzelia Municipality, Infinion, Broadlight </li></ul><ul><li>HDS – Amdocs, Bank Leumi, Social Security, Mizrahi, Bank of Israel, Rafael, Police, Migdal, Poalim, FIBI, Shva, Bursa, Igud Bank, IAF, Ministry of Labor, BAZAN, Mekorot, Migdal, Isracard, Open University, IDF, IEC, Bar-Ilan University, Ectel, Excnet, Diligent, Hilan Tech, Malam, Misrad Hashikun, Education Office, Misrad Habitachon, Shaam, BluePhonix, Supercom, HOT </li></ul><ul><li>IBM - Phoenix, Maccabi, Elite, Airport Authority, IDF, Hamishmar, Solel Boneh, Barak, Partner, Pelephone, Postil, Leumit Health, TEVA, Automazia, ELTA, NDS, Zoglobek, Poalim, MSN, AGAN Chemicals, ManPower, Eurocom, Tambur, IBA (Reshut Hashidur), Elta, Leumit, Michlelet Achva, Mataf (FIBI), Phoenix Insurance, Supersol (DS8000), Comverse, Exanet, Bank Leumi (DS8000) </li></ul><ul><li>  </li></ul>Storage – Selected Installation All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    54. 54. Enterprise B/R Selected Installations <ul><li>HP – Pelephone, Amdocs, DSW, Orbotech, Netafim, Bazan, Agan Chemicals, Sakal, Albar, Delta3, Osem, Strauss, Zim, Elite, Kavey-Zahav, Mamchi, Ministry of Health, Ministry of Transportation, AVIS, Hadassa, Sheba Hospital, Elite, Mahish, Bezeq Int., Machteshim, Hospitals (“Namer”), HOT, Aladdin, Port Authority, Star-Home, Multi-lock, Exlibris, Hagichon, Gteko, Vallor, Eldan, Ministry of Justice, Ericsson , Oblicore, Hashmira, Beit Hatfutzot, MOD, Mul-Tilock, IAI-Malam, Keter Plastic, Assuta Hospital, Ministry of Finance, G.Tech, Med-1, Orian Agish, Valor, Vita, Ericson, IAIMalat, Nice, Personeta, Elisra, Starhome, Aladdin, MOD, Motorola, NILIT, Haifa Municipality, Menora, Taavura, Cool Vision, Exlibries, Game Stream, Ministry of Education, Scottish Trading, Shastovich, Diplomat, Eldan, Inbal, MEDTECHNICA, Nice, RAD, MIFALEI TOVALA, Tempo, Finance Office (Maor project), Hedera Paper , Ichilov, TivTaam, Med Technica, Diplomat, </li></ul>All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    55. 55. Enterprise B/R Selected Installations <ul><li>CA - Elbit, TeleData, ScitexVision, Police, Clalit, Automazia Jerusalem, SPL, Mekorot, RIT, Bezeq Int., IKEA, Sonol, Ministry of Housing, Weitzman Institute, Vishai Israel, Port Authority Barak013, Tel Aviv Municipality , Delek, El-Op, Israeli Broadcasting Authority, Electra, Ministry of State Comptroller and Ombudsman, Samelet (Fiat Israel), Ness, Raanana Municipality, Bank Leumi, Strauss – Elite, Pelephone, H & O, PowerDsine, Hazera, Finjan, Dolfin </li></ul><ul><li>Legato – IDF, Check Point, Comverse, Bezeq International, NDS, Haaretz, Kavey Zahav, Nice, Technion, Pelephone, Yes, Amdocs, Phoenix, Leumi Card, ELTA, Mey-Eden, Emblaze, MOD, Beit Berl, Cellcom (eng.), Foreign Department, Brom, IDF Intelligence, Visa CAL, Tapuz, Attunity, Rokonet, Cyota, Yediot, AIG, Jerusalem Bank </li></ul>All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    56. 56. <ul><li>Symantec Netbackup/ (Veritas) – Hebrew Univercity, Cellcom, Applied Materials, ECI, Kodak, Pelephone, Intel, Poalim, Motorola, Discount Bank, Bank of Israel, Tel-Aviv Stock Exchange (TASE), Maariv, Celltick, Rafael, IAI, Israel Electric, Alvarion, General Electric, Technion, Derech Eretz, Ceva, Clalbit, Iscar, Netvirion, Jacaka , Mirs </li></ul><ul><li>IBMTSM – IDF, IEC, TEVA, Elbit, Bank of Israel, Isracard, Clalit Health, Migdal, Shaam, Club Market, Maccabi Health, IAF (large project), Bank Leumi, Mahish (Mizrahi), Supersol, Telrad </li></ul>Enterprise B/R Selected Installations All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    57. 57. Market status and Trends : Email Archiving <ul><li>Symantec Enterprise Vault : Clalit Health, M-Systmes, Israeli Police, Bank of Israel, IAF, Mekorot, Keter-Plastic, Zim, IDF, Supersol, Isracard, Cellcom, ECI, Smil012, SuperPharm, Harel, Audio Codes, Dor-Alon, Asuta, Leumi –Card, Keshet, Israel Ports, Creo, Comverse, Hot, AIG, Israel Prison, Alvarion, Israel Airport Authority, Zoran, Tahal, Transportation Office </li></ul><ul><li>Zantaz (Autonomy) Selected installations: </li></ul><ul><li>Camtek, Delta Textile, Hishuley Carmel, Tnuva, Orbotech, Aladdin, TAMAT Office , Machteshim , Ceragon, Ribua Cahol, Israeli Publishing Office, Yigal Arnon Lawyers , Israeli Archive , Leumit Health, Tel-Aviv Municipality, Given Imaging </li></ul>All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    58. 58. <ul><li>Ixos OpenText (by Consist) email archiving selected clients: Partner, Netafim, Poalim Bank (notes) , Israel Municipality, Bezeq, Pelephone, Clal Insurance, DSW, Israel Refineris, Strauss Group, Pheonix, Ramat Gan Municipality, Iscar </li></ul><ul><li>Quest email archiving (by ACS) selected clients: Dubek, Migdal, Fatal Hotels, FIBI </li></ul><ul><li>Selected Continuity Software clients: Cellcom, Partner, Pelephone, IDF </li></ul>Market status and Trends All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    59. 59. Market status and Trends <ul><li>IBM BCRS selected clients: Menora, Dexia, Ayalon, Mekorot, Novolog, Yashir Insurance, New Kopel, Saifan, Poalim Sahar, Given imaging, Postil, Danel, Psagot, Albat, Harel Insurance, IEC, Amidar, Technion, Keren Makafet, Tambor, Mehish, Malam IDBI </li></ul><ul><li>Med1 – Hosting selected clients: Teva, Leumit Health Services, Asuta, Migdal, Brom, Broadcom, TI, Tadiran Kesher, Clal Insurance, Cafronet </li></ul><ul><li>Med1 – DRP selected clients: Leumi Card, Bank Israel, YES , ZIM, AudioCodes, Partner (transmission pop) , Meshek and Calcala Company , Netivey Gas, Smarteam, AIG, Shva, Bituach Haklai </li></ul><ul><li>HP is hosting (DRP – selected clients) - Tel Aviv Stock Exchange   , Oradio, BNP Bank, Mashbir Machsanei Ofna, Bank Yahav, Elihu Insurance, HSBC Bank, Mashbir Haklai </li></ul>All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    60. 60. STKI IT Model All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    61. 61. The Infrastructure Manager Radar Interest using Implementing Virtualization in Production Linux for important systems Linux for critical systems Grid for industrial Specific applications Dealing with MF skills issue Windows Server 2008 64 migration for windows servers Exchange 2007 All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    62. 62. TPC-E Goals <ul><li>OLTP Database-centric workload </li></ul><ul><li>Comparability of results (*) </li></ul><ul><li>Familiar business model – easy to understand </li></ul><ul><li>Reduce cost/complexity of running benchmark </li></ul><ul><li>Enhance schema complexity </li></ul><ul><li>Encourage DB uses which are more representative of what customers do </li></ul><ul><li>(*) TPC-E results are intended for OLTP database testing and are not an indicator for past or future market performance, nor should they be used as such. </li></ul>Source: TPC www.tpc.org/tpce/spec/TPCEpresentation.ppt All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    63. 63. TPC- E Business Model – Financial Market Customers <ul><li>Synchronous Txns </li></ul><ul><li>C2B Environment </li></ul><ul><li>Customer Initiated </li></ul><ul><li>Request a Trade </li></ul><ul><li>Check Status of Trade </li></ul><ul><li>Portfolio Summary </li></ul><ul><li>Asynchronous Txns </li></ul><ul><li>B2B Environment </li></ul><ul><li>Send Trade to Market </li></ul><ul><li>Receive Trade Result </li></ul>Ticker Feed Customer Request Brokerage Response Customer Request Brokerage Response Brokerage Request Brokerage Request Market Response Market Response Ticker Feed Source: TPC www.tpc.org/tpce/spec/TPCEpresentation.ppt All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info Stock Exchange Brokerage House
    64. 64. Business Model – Comparison <ul><li>TPC-C </li></ul><ul><li>Wholesale supplier </li></ul><ul><li>Organized by </li></ul><ul><ul><li>Warehouses </li></ul></ul><ul><ul><li>Districts </li></ul></ul><ul><ul><li>Customers </li></ul></ul><ul><li>TPC-E </li></ul><ul><li>Brokerage house </li></ul><ul><li>Organized by </li></ul><ul><ul><li>Customers </li></ul></ul><ul><ul><li>Accounts </li></ul></ul><ul><ul><li>Securities </li></ul></ul>Source: TPC www.tpc.org/tpce/spec/TPCEpresentation.ppt All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    65. 65. Adaptive Infrastructure with P2P Help Manage VLAN’s Different server boot with the Created Persona “ Unisys Persona” = all the characteristics of the Server (OS, Raids, Applications) – not related to specific HW Source: Unisys HP IBM DELL All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info uAdapt Controller Agent installation DC01 DC01
    66. 66. Paths to 64-Bit Windows – not all users are ware of the revolution <ul><li>64 bit technology might improve dramatically application performance. Example, Sizing for Citrix 64 bit software is up to 500 users per 64 bit (2 cpu dual core) server ! </li></ul>32-bit Server Hardware 32-bit Device Drivers 32-bit Windows 32-bit Applications Pure 32-bit Stack x64 32-bit 32-bit 32-bit x64 x64 x64 Itanium Itanium Itanium Itanium x64 x64 x64 x64 Pure 64-bit Stack 32-bit x64 Source : Microsoft All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    67. 67. <ul><li>Windows Server 2008 promise improvements in: </li></ul><ul><ul><li>Server Virtualization </li></ul></ul><ul><ul><li>Networking Performance </li></ul></ul><ul><ul><li>Security </li></ul></ul><ul><ul><li>Remote office server management (example: read only domain controllers) </li></ul></ul><ul><ul><li>Management </li></ul></ul><ul><ul><li>Scripting and task automation (example: PowerShell) </li></ul></ul>Market status and Trends All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    68. 68. <ul><li>Intel quad core server are more dominant than AMD (that was not the situation 1-2 years ago…) </li></ul><ul><li>Blades are standard in the larger IT shops </li></ul><ul><li>Exchange 2007 is gaining momentum. There are some licensing changes with Exchange – users have to buy Outlook (separately or with Office) </li></ul>Market status and Trends – general All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    69. 69. <ul><li>Users that migrate from Novell Netware find that not all functionality is available </li></ul><ul><li>Fujitsu Siemens (by Benefit) is entering the X64 platform market – Blades and rack. </li></ul><ul><li>MF clients in Israel are considering Parallel Sysplex – the most advanced cluster </li></ul>Market status and Trends All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    70. 70. Market Status and Trends – Linux Unix <ul><li>Linux is main stream platform – example SAP production (application servers) - replacing Unix . Example for important Linux projects – Number Portability in Telcos </li></ul><ul><li>Cost of Linux environment does not seem to be that low… (support agreement is needed for none production servers…) </li></ul><ul><li>CentOS is gaining some attraction in Israel </li></ul><ul><li>Unix CPU performance improvement is bigger than demand – users consolidate many Unix machines </li></ul><ul><li>Some users has successfully discontinued their Unix environment </li></ul>All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    71. 71. <ul><li>VMWARE is used mainly for Windows environment. </li></ul><ul><li>Users should carefully plan the storage performance needed in virtualized environment </li></ul><ul><li>Typical sizing for production application in VMWARE environment : 2 CPU (quad) with 16GB RAM for up to 12-20 production applications </li></ul><ul><li>For Linux guests backup users might use 3 rd party SW such as Ranger. Users are happy with VMWARE Windows backup – VCB </li></ul><ul><li>Oracle VM is based on Xen. </li></ul><ul><li>Both Oracle VM and Oracle Linux are excellent alternative from technology perspective, however sales of this service is just beginning </li></ul>Market status and Trends – Server Virtualization All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    72. 72. Server Ratios - Windows <ul><li>Number of Windows Servers (logical ) per System member </li></ul><ul><ul><li>In Israel from 35 per FTE in rather small but geographically distributed organization to 180 per FTE in large well managed organization. Median is 90 Windows Servers (logically) per FTE </li></ul></ul><ul><li>Windows Server growth is huge </li></ul><ul><li>Many clients claimed they are understaffed – not able to perform the patches on time, capacity planning, consolidation project is too slow, keeping track of all changes, etc. </li></ul><ul><li>STKI observation – Virtualization has potential of savings but must start with adequate resources (staff). </li></ul>Source: STKI All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    73. 73. Server Ratios – MF Unix <ul><li>Number of MIPS per MF System Administrator in Israel ( larger organizations) is about 1000 MIPS per FTE but there is a lot of variation – example –organization of 900 MIPS with 6 FTE </li></ul><ul><li>Number of Unix CPU per System member in Israel is from 5 CPU’s per FTE (rather small, geographically distributed organization) to 75 CPU’s per FTE in large homogeny Telco organization . Median is 50 CPU’s per FTE </li></ul><ul><li>Unix is rather stable declining . Only the understaffed organization (much above median) claim its too hard. </li></ul><ul><li>Good metric for Unix is hard to find: </li></ul><ul><ul><li>Per CPU (but there are machines with many virtual OS on each CPU) </li></ul></ul><ul><ul><li>Per OS (but there are sometimes huge machines with 1 OS) </li></ul></ul>Source: STKI All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    74. 74. Market Status and Recommendations <ul><li>Users recommended the following server integrators/support : </li></ul><ul><li>HP </li></ul><ul><li>TEAMMalam </li></ul><ul><li>Harel </li></ul><ul><li>IBM One1 Computerland </li></ul>All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    75. 75. Israel Market Positioning -Unix Local Support Israeli Market Presence HP IBM SGI SUN This analysis should be used with its supporting documents Vendors to Watch: Fujitsu Siemens All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    76. 76. Israel Market Positioning – Industry Standard Processors X86 (Intel AMD) Local Support Israeli Market Presence HP DELL IBM This analysis should be used with its supporting documents SUN Fujitsu Siemens All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    77. 77. Market Positioning Blades Local Support Israeli Market Presence IBM HP This analysis should be used with its supporting documents DELL Vendors to Watch: Fujitsu Siemens All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info Same positioning
    78. 78. Vendors and SI’s/ Channels/ Resellers in Israel – UNIX All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    79. 79. Proprietary Servers in Israel <ul><li>IBM MF - Bank HaPoalim (z990), IsraCard (z800+z890), Bank Discount (Z990), Ministry of Transportation (z800+z890), Israel Electric Corp. (IEC) (z900+z890), Israel Police (z890), TEAMMALAM (z890), Bourse (Stock Exchange) (Z9), SHAAM (z800+z900), LeumiCard (z890+z800), Bank Tefahot Bank Mizrahi (z890), Bank Leumi - IBM System z9 + z990, IAF, </li></ul><ul><li>IBM iSeries – Elite, Menora, Harel, Migdal Insurance, Kupat Holim Meuhedet, Maccabi Health, Airport Authority, Solel Boneh, Even Sid, Iscar, Phoenix, IEC, Bank Hapoalim, El-Al, New Kopel, 150 + clients! </li></ul><ul><li>HP OpenVMS – Postal Authority, IDF, Visa Cal, Stock Exchange, Vulkani Institute, IDF + Security, Pais, ECTEL, Tel-Aviv stock exchange, BMC, Bezeq, Superpharm </li></ul><ul><li>HP COMPAQ Tandem – AIF, Pelephone, Bank Leumi, Yediot Aharonot, Maariv, Haaretz, Shva, Ministry of Defense, Maman </li></ul><ul><li>Unisys MF – Discount Bank, Bikoret Gvulot </li></ul>All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    80. 80. Selected Unix Installations <ul><li>HP (UX + Tru64 = Legacy) – Aruzey Zahav, Bank Igud, Tevel, ECI, Comverse, Barak, Yes, Israel Aircraft Industries, Cellcom, Supergaz, IEC, Amdocs, Pelephone, DSW, Osem, (SAP), Mirs, Motorola, IAF, Clal Insurance, Bank Igud, Elta, IAI (Avirit), Sochnut Yehudit, Mercury (HP) Softlink Maxbill, Cvida, Radvision, Mobiltec, Opengaming, Bezek International, Israel Military Industries, Oil Refineries, Paz, Tower Semiconductors </li></ul><ul><li>SUN – Partner, IDF, Israel Aircraft Industries, Bezeq, Clalit Health Services, Netvision, Pelephone, Tnuva, ECI, Tel-Aviv University, Rafael, Mey-Eden, Poalim, SODA CLUB (ERP), IEC, Bank of Israel, NICE (ERP), COMVERSE, Ministry of Absorption, Ministry of Health, Mishpatim, Sapiens, Tevel, Gilat, Channel 10 TV, Leumi-Card, Kavey Zahav, Bezeq Zahav, Bezeq Int., Direct Insurance, Gilat (OEM), Cellcom (eng.), HOT, Barak Mataf, Israel Mipuy, Ministry of Statistic, Yes, Taas, Bank Leumi, Discount Bank, Audiocodes, Migdal (MF migration) </li></ul>All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    81. 81. Selected Unix Installations <ul><li>IBM - Leumi, Automazia, Phoenix Insurance, Migdal Insurance, IDF, Supersol, Clalit Health, Maccabi Health, Mataf, ELAL, Poalim (Snifit, Poalim On Time, SAP), Teva, AIF (Strategic), BMC, CTI2, IEC, ECI, Comverse, Coca-Cola </li></ul><ul><li>SGI (Linux and Unix) –Applied Materials - Unix ; Universities - Unix & Linux Altix; IDF - Unix & Linux Altix; Bezeq Ben- Leumi - Unix; IAI - Unix & Linux Altix; IAF - Unix & Linux Altix; Walla - Unix; BVR - Unix; Philips Medical - Unix; Biosense - Unix; Rafael - Unix & Linux Altix; Motorola - Linux Altix; Voltaire - Linux Altix; IMI - Linux Altix; Mirs - Linux Altix; CA - Unix & Linux Altix; Elbit - Unix; Gravity Post Production - Unix ; Meteorological Institute - Unix; Paradigm - Linux Altix Silicom - Linux Altix; TriReme Medical - Linux Altix, Golen Pages – Linux </li></ul><ul><li>Fujitsu Siemens (with Solaris) : Pelephone, Alcatel, MindCTI </li></ul><ul><li>NCR – Pelephone, Postal Bank and other installations </li></ul>All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    82. 82. <ul><li>Redhat :Universities, Machteshim , Hazera Menora, Hasharat Hayeshuv, Comverse, Teva, Checkpoint, NDS, IAI, Partner, Cellcom, Pelephone, Mercury (HP), ELAL, Bezeq, 012, Mehish, Defence, Audio Codes, Marvel, DSP Group, Radvision , Nice, Verint , LADPC (Automazia) , Visa Cal, Hot, NDS , Mizrahi Bank , ExLibris </li></ul><ul><li>Suse :Amdocs , Netafim, Weizman Institute, Tel-Aviv University , Defence (MF), Menora </li></ul>Market status and Trends All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    83. 83. <ul><li>Example of VMWARE projects : Bank Leuni, Partner, Menora, BMC, Amdocs, RandomLogic, IDF, Cellcom, Poalim, Pelephone, Discount bank, Verint, Macabi, Israel Electric, DSW, Zim, Elbit, Mizrahi Bank, GigenImaging , Igud Bank, </li></ul><ul><li>Example of Microsoft Virtual Server projects: Leumi Card, Clalit Health, Internal Office , Foreign Affair office, Rafael, IDF </li></ul><ul><li>Fujitsu Siemens (by Benefit) selected clients: Cisco Israel, Menora, Pharm UP, LSI Israel,Radware , Rafael (projects) , Amdocs, Cellcom (project) </li></ul>Market status and Trends All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    84. 84. STKI IT Model All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    85. 85. The Infrastructure Manager Radar Interest using Implementing VISTA Office 2007 Application streaming SBC for Niche projects SBC as complete PC replacement Image Management Projects - BDD Backup solution for Laptops VDI Blade PC All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    86. 86. PC Deployment Options (and mix of these options) All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    87. 87. VDI – Virtual Desktop Infrastructure Source: VMWARE All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    88. 88. VDI – Overview Thin Client or PC Virtual Infrastructure 3 Server <ul><li>Local users are very excited about this technology </li></ul><ul><li>Selected VMWARE VDI installations: Siemens </li></ul>All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    89. 89. <ul><li>Microsoft Application Virtualization (formerly SoftGrid) allows applications to be deployed in real-time to any client from a virtual application server </li></ul><ul><li>It removes the need for local installation of the applications. </li></ul><ul><li>Softgrid applications are also sandboxed from each other. </li></ul><ul><li>Softgrid selected clients: Education (Bar Ilan, Afek collage, Hebrew University), IDF </li></ul>Market status and Trends Source: http://www.virtuall.nl/articles/ProductInformation/PQR%20- %20Reality%20of%20Virtualization%20Solutions%20v1.1.ppt All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    90. 90. New delivery model: Virtual Software Appliances <ul><li>Virtual Appliances: pre-wired, pre-configured, production-ready software stack packaged inside virtual machine images designed to run under a VM hypervisor </li></ul><ul><ul><li>Contains customization logic </li></ul></ul><ul><ul><li>May contain management agents </li></ul></ul><ul><ul><li>Associated meta-data manifest describing capabilities and requirements </li></ul></ul>Appliances Virtualization Virtual Appliance Source: IBM research.ihost.com/mw07/MiddlewareKeyNote_4.ppt All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info Middleware Operating System Image Resource Definition Middleware Operating System Image Resource Definition Virtual Machine
    91. 91. Virtual Software Appliances : Configuration and Lifecycle Management Developer VSA Engineer Deployer Datacenter Vendor Environment Customer Environment Application Structure Logical Topology Virtual Software Resources (VSR) Deployed, configured and running instance of VSA VSA Factory VSA Repository Register Internet Virtual Software Appliance (VSA) Source: IBM research.ihost.com/mw07/MiddlewareKeyNote_4.ppt All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info VSA Repository VSR Registry VSR VSR VSR VSA Deployment Manager VSA VSA VSA VSA VSA VSA
    92. 92. Market Status and Local Trends – Office Vista <ul><li>STKI estimates (March 2008): </li></ul><ul><ul><li>Office 2007 - 50 % from clients are implementing in 2008 </li></ul></ul><ul><ul><li>VISTA – 10 % from clients (might be less) are implementing VISTA but many clients are testing vista and plan to start implementing Vista in 2009 </li></ul></ul><ul><li>Office is attractive option for “ front end for core applications ” but should be considered from many aspects </li></ul><ul><li>Reasons for Office 2007 migration are: </li></ul><ul><ul><li>Better end user functionality (“we already got the SW”) </li></ul></ul><ul><ul><li>Dependency with SPSMOSS </li></ul></ul>All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    93. 93. Market Status and Local Trends - Vista <ul><li>Users might need to upgrade to the latest version/technology to get Vista support </li></ul><ul><li>For coping with Vista compatibility issues Microsoft offers Microsoft Virtual PC 2007 : </li></ul><ul><ul><li>Run multiple operating systems at the same time on the same physical computer. </li></ul></ul><ul><ul><li>Using virtual machines to run legacy applications, provide support, train users, and enhance quality assurance. </li></ul></ul>Source : Oracle All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info OS 9 i R2 10 g R1 10 g R2 11 g Windows 2000 Yes Yes Yes Yes Windows XP Professional Yes Yes Yes Yes Windows Server 2003 Yes Yes Yes Yes Windows Vista No No Yes Yes Windows Server 2008 No No Planned Planned
    94. 94. <ul><li>Vista is implemented at : Macabi Health, Justice Office, Eliara (Elbit) , IDF (some units) </li></ul><ul><li>Good feedback by client who implementing VISTA : </li></ul><ul><ul><li>Better manageability in general an particularly in case of faults </li></ul></ul><ul><ul><li>Electricity Management (“balanced mode” , etc.) </li></ul></ul><ul><ul><li>Integrated search engine </li></ul></ul><ul><ul><li>Better security </li></ul></ul><ul><ul><li>Better distribution (BDD) </li></ul></ul><ul><li>We start to see clients that purchase AMD desktops </li></ul>Market status and Trends All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    95. 95. <ul><li>WinFLP is a Windows XP Embedded derivative and as such is optimized for legacy PCs. It supports running applications locally, as well as those hosted on a remote server using Remote Desktop. It can be installed on a local hard drive, or configured to run on a diskless workstation </li></ul><ul><li>WinFLP selected clients (mainly with BIG LK): Hospitals, Bezeq Int. Superfarm, 012Smile, Universities, Municipalities </li></ul>Market status and Trends All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    96. 96. <ul><li>Implementation of SBC project should be done in stages . For example – find specific group, then eliminate “Drive C” , them work with several applications remotely and then full SBC </li></ul><ul><li>Some organizations are intersected in increasing their SBCThin Client project but internal politics (not technology…) is the barrier </li></ul><ul><li>Some particular applications are not suited for SBC (example – application with 300MB of cache in the client side ,or old VB application where the organization does not have the code … ) </li></ul>Market status and Trends : SBC All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    97. 97. <ul><li>Typical SBC sizing is between 20 to 40 per standard (2 CPU ) server </li></ul><ul><li>Clients that embrace SBC technology are: </li></ul><ul><ul><li>Not buying desktops but still buying laptops </li></ul></ul><ul><ul><li>Buying desktops only for engineers and developers </li></ul></ul><ul><ul><li>Laptops users are accessing the Internet via Citrix </li></ul></ul><ul><ul><li>Even GraphicalGIS Applications (example Intergraph) is used via SBC </li></ul></ul><ul><li>Citrix and Windows Terminal Server are the leading SBC enablers in Israel but Jetro Cockpit is growing. </li></ul><ul><li>Users are expecting the new capabilities of Windows Terminal Server in Windows Server 2008 </li></ul>Market status and Trends : SBC All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    98. 98. <ul><li>Major purchases in the desktopserver SW distribution Management Patch distribution: </li></ul><ul><ul><li>Symantec – Altiris </li></ul></ul><ul><ul><li>HP- Opsware </li></ul></ul><ul><li>SUN SBC (SunRay) : Bezeq, IAI </li></ul><ul><li>Radix for instant restore of DesktopLaptop enviroment (by Yael): IDF, NICE, Freescale, Audiocodes, Matirv, Technomatix , Israel Diamond Exchange, IAF </li></ul><ul><li>BigFix for patches distribution: Coca-Cola, Dan, Zim, DHL , Pelephone </li></ul><ul><li>Landesk is sold by Dror and by Lenovo Israel . Selected client: Machteshim </li></ul>Market status and Trends All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    99. 99. PC Support Ratios and TCO <ul><li>PC First Level Support Ratios: Israel – from 150 users per Help Desk FTE (rather autonomic organization) to 700 users per Help Desk FTE in centralized (from image point of view) organization. Median is 350 users per Help Desk FTE </li></ul><ul><li>First Level success ratios are between 70% to 90% and even more </li></ul><ul><li>Success ratio of 90% does not necessarily indicate efficient support (many recurring incidents…) </li></ul><ul><li>PC Second Level support Ratios variation is very big since in some organizations the field technicians are part of new system implementation, some are responsible for HW (and some not…) </li></ul>Source: STKI All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    100. 100. PC Support Ratios and TCO <ul><li>PC yearly TCO in Israel including HW, SW (mainly Microsoft), support, maintenance, disposal and IMAC is estimated between 1000$ to 1500$ Laptops yearly TCO is up to 2500$ </li></ul><ul><li>Rule of Thumb numbers: </li></ul><ul><ul><li>First level support solves 30 incidents a day </li></ul></ul><ul><ul><li>Second level support solves 10 incidents a day </li></ul></ul>Source: STKI All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    101. 101. Israel Market Positioning Desktops Local Support Israeli Market Presence Lenovo DELL White Boxes HP This analysis should be used with its supporting documents All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info Same positioning
    102. 102. Israel Market Positioning Laptops Local Support Israeli Market Presence Lenovo DELL HP This analysis should be used with its supporting documents Vendors to Watch: Fujitsu Siements All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    103. 103. <ul><li>Jetro Cockpit (RDT Group) selected clients: Ministries of Social Affairs, Foreign Affairs, Environment, Industry, Trade and Labor. Israel Court, Israel Police, Israel Post. Cities of Tel Aviv, Rishon Lezion, Shoham, Ramat Gan. Clalit, Maccabi and Leumit Healthcare Services. Tel Hashomer, Hillel Yaffe, Barzily, Ziv, Rambam, Bnei Zion and Asuta Hospitals. Israel Electricity Company, Israel Railways, Oil Refineries, Hagihon (Water), Paz Oil Company, Netzivut Ha-Mayim, Public Roads and construction Department. Bank of Israel, Migdal, Phoenix and Harel-Hamishmar Insurance groups. Tmura Group, Leumi-Card, Transclal Trade, Orian Agish. Egged and Dan for Public Transportation. C.A.L. Cargo Air Lines Ltd, Mayer's (VOLVO) Cars and Trucks Ltd, Shlomo Car Rental, Pazomat. Hebrew University Jerusalem, Ort, Ohalo, Ono, Beit Berl, Seminar HaKibbutzim and Arazim Coledges. GBS, Israel Teachers' Organization.Motorola, Verint Systems, Coca Cola, Yellow Pages, Hashmira Group, Multilock , Dubek, Rav-Bariach, Amidar, Zoglovek , Arava Export, Magic UPS, Fatal Hotels, Isrotel, Super Pharm, Globus group. </li></ul><ul><li>Jetro (RDT) new product specifically for secure web browsing – selected clients- Ayalon Insurance , IEC </li></ul>Market status and Trends All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    104. 104. STKI IT Model All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    105. 105. The Infrastructure Manager Radar Interest using Implementing Oracle 11G Migration In Memory DBMS Using MSSQL in Critical applications Security in the DBMS Data Quality Semantic Web Oracle 10G Migration All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    106. 106. Market Status and Trends <ul><li>ERP applications tend to be very “DBA consuming” since there are many times 20 or more copies of the ERP application </li></ul><ul><li>DW is becoming more important to the day to day activities </li></ul><ul><li>Users are implementing Oracle ASM (Automatic Storage Management) but must modify the storage-DBA-system relationship . For example, client has moved one of the storage administrators to the DBA team ! </li></ul><ul><li>GoldenGate for DBMS level replication (distributed by HP) : IEC, HOT, Amdocs </li></ul>All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    107. 107. Market Status and Trends <ul><li>Oracle is the technology and market leader of the general OLTP category: </li></ul><ul><ul><li>Standby DBMS </li></ul></ul><ul><ul><li>Flashback </li></ul></ul><ul><ul><li>DBMS security driven mainly from regulations SOX ( example : DBMS vault - DBA is not able to execute “select *. “ ) </li></ul></ul><ul><ul><li>Compression </li></ul></ul><ul><ul><li>Oracle Partitioning </li></ul></ul><ul><ul><li>RAC - for critical systems </li></ul></ul><ul><ul><li>Self managing DBMS (Enterprise Manager) </li></ul></ul><ul><li>DadataBase Performance improvement - Quest Central For DB (ACS) selected clients: Barak Netvision , Cellcom, Partner, IDF, Poalim Bank, Yes,Visa, Clalit Health services, Clal Insurance, Egged </li></ul>All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    108. 108. Israel Market Positioning DBMS Open Local Support Israeli Market Presence Oracle IBM MYSQL SUN MSSQL This analysis should be used with its supporting documents All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    109. 109. DBMS Support Ratios <ul><li>DBMS support ratios metrics are not trivial: </li></ul><ul><ul><li>Per DBMS but sometimes there are several DBMS single application or one DBMS for several applications </li></ul></ul><ul><ul><li>Per application: but there are great variety of applications types and many copies of the DBMS </li></ul></ul><ul><ul><li>Applications DBMS vs. Infrastructure DBMS </li></ul></ul><ul><ul><li>Sometimes part of the job is done internally and some by the vendor </li></ul></ul><ul><li>Infrastructure DBA Support Ratios (all copies of application, Open) : from 10 applications per DBA FTE to 30 applications per DBA FTE. </li></ul>Source: STKI All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    110. 110. Market Status and Trends <ul><li>Users recommended DBMS support by </li></ul><ul><ul><li>Oracle </li></ul></ul><ul><ul><li>SPL (Adabas) </li></ul></ul><ul><ul><li>DB@NET GlassHouse Veracity ACS Advantech other </li></ul></ul>All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    111. 111. STKI IT Model All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    112. 112. The Application Development / Architecture Manager Radar Interest using Implementing Agile Development for ISV and Integrators Agile Development – for Enterprise Open Source tools for for ISV’s Startups Java for Core Systems .NET for Core Systems SOA ROADMAP Project SOA Technology Selection SOA implementation EDA – Event Driven SOA Governance Initiative BPM – transaction EAI Data Quality Infrastructure All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    113. 113. Why Companies Use Open Source <ul><li>Freedom / Flexibility </li></ul><ul><li>Lowers barriers to entry / exit </li></ul><ul><li>Can’t afford to build new applications from scratch </li></ul><ul><li>Tired of waiting on hold for support </li></ul><ul><li>Speed up development </li></ul><ul><li>Purchase only the functionality needed </li></ul><ul><li>Total Cost of Ownership (TCO) ‏ </li></ul><ul><li>ROI is shortened </li></ul>All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info Source: AnyOpen
    114. 114. Major Concerns When Using Open Source <ul><li>1. ‏ Compliance Issues </li></ul><ul><ul><li>Programmers/managers want to reuse code </li></ul></ul><ul><ul><li>Code readily available for download </li></ul></ul><ul><ul><li>“ Licenses are unenforceable “ ‏ </li></ul></ul><ul><ul><li>Lack of communication </li></ul></ul><ul><li>2. ‏ Support Issues </li></ul><ul><ul><li>Wasted time searching for and testing products & updates </li></ul></ul><ul><ul><li>Resolving integration complications </li></ul></ul><ul><ul><li>Manipulating configurations </li></ul></ul>All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info Source: AnyOpen
    115. 115. D-Link Found Guilty of Linux GPL Violation in Germany, Submitted by srlinuxx on Mon, 09/25/2006 - 16:01, http://www.tuxmachines.org/node/9825 First US lawsuit to test GPL open source license, (*Monsoon) OUT-LAW News, 24/09/2007, http://www.out-law.com/page-8490 ‏ GPL infringement lawsuits target two more companies (* Xterasys and High-Gain Antennas) , Nov. 20, 2007, http://www.linuxdevices.com/news/NS8588416581.html Software Freedom Law Center sues Verizon for GPL violation, By Egan Orion: Friday, 07 December 2007 , http://www.theinquirer.net/gb/inquirer/news/2007/12/07/software-freedom-law-center McAfee Issues Warning Over 'Ambiguous' Open Source Licenses, By Paul McDougall, Jan. 3, 2008   InformationWeek, http://www.informationweek.com/shared/printableArticle.jhtml?articleID=205207799 ‏ &quot; Use of GPL software could subject certain portions of our proprietary software to the GPL requirements, which may have adverse effects on our sales of the products incorporating any such software ,&quot; McAfee said in the report filed last month with the Securities and Exchange Commission. Market status and Trends All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info Source: AnyOpen
    116. 116. Example of Open Source Free Licenses Agreements <ul><li>The following licenses qualify as free software licenses, and are compatible with the GNU GPL: </li></ul><ul><li>GNU General Public License (GPL) version 3 </li></ul><ul><li>GNU General Public License (GPL) version 2 </li></ul><ul><li>GNU Lesser General Public License (LGPL) version 3 </li></ul><ul><li>Apache License, Version 2.0 </li></ul><ul><li>Clarified Artistic License </li></ul><ul><li>Berkeley Database License (aka the Sleepycat Software Product License) </li></ul><ul><li>W3C Software Notice and License </li></ul><ul><li>X11 License </li></ul><ul><li>Boost Software License </li></ul><ul><li>Modified BSD license </li></ul><ul><li>CeCILL version 2 </li></ul><ul><li>Cryptix General License </li></ul><ul><li>eCos license version 2.0 </li></ul><ul><li>Eiffel Forum License, version 2 </li></ul><ul><li>EU DataGrid Software License </li></ul><ul><li>Expat License </li></ul><ul><li>FreeBSD license </li></ul><ul><li>License of the iMatix Standard Function Library </li></ul><ul><li>Intel Open Source License </li></ul><ul><li>Microsoft Public License (Ms-PL) </li></ul><ul><li>License of Netscape Javascript </li></ul><ul><li>OpenLDAP License, Version 2.7 </li></ul>From : http://www.fsf.org/licensing/licenses/ All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    117. 117. Gnu GPL by wikiIT <ul><li>License for free software, written originally by Richard Stallman for the Gnu project, which has since become one of the popular licenses for free software. </li></ul><ul><li>The objective of the license is to protect … free character of the software is preserved. </li></ul><ul><li>In order to protect users' rights to the software, Gnu's GPL prevents others from denying users of the software these rights or to ask them to renounce them. Thus, if users want to distribute copies of the software, or if they change it, they are obligated to honor the freedom of others. For example, recipients of the software who distribute copies of it, at cost or for free, must pass on to recipient the same rights they received … </li></ul>
    118. 118. Open Source Services – example OpenIT <ul><li>Open Source Software Maintenance & Support, Bug fixes </li></ul><ul><li>Integration Multiple Open Source Software Components </li></ul><ul><li>Integration of Open Source and Closed Source Software </li></ul>Source: OpenIT STKI modifications
    119. 119. A Traditional Event-Driven Architecture ( i.e. Fraud) – per system ! HTTP request / response Structured messages Screen Audit events Message Audit events Screen/ message Audit events Fraud Detection Rules Fraud Detection Rules Queue Client/Server Channel Queue Fraud Detection Rules EMS Channel Queue Fraud Detection Rules Screen Based Channel Fraud Event Sensor Preprocessing Service API Queue Fraud Detection Rules HTTP Channel Queue Fraud Detection Rules API Channel … 1234Joe01021970….. Fraud Event Fraud Event Fraud Event Fraud Event Structured messages Queue Unix/ VT Channel Fraud Detection Rules Fraud Event Source: www.complexevents.com/slides/TIBCO_MARCH_2006.ppt All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info Network TAP
    120. 120. Emerging Event-Decision Architecture - CEP Customer Profiles Purpose-Built Analytics Distributed Multisensor Infrastructure Internet/Extranet Sensors Human Sensors Edge/POC Sensors Operations Center Other References Complex Event Processors Sensors are Everywhere! Source: www.complexevents.com/slides/TIBCO_MARCH_2006.ppt All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    121. 121. APPLICATIONS, PROCESSES, PEOPLE PACKET NETWORK <ul><li>Transparent to Applications Layer </li></ul><ul><li>Extends Existing Network’s Value </li></ul><ul><li>Improves Visibility, Security, Performance </li></ul><ul><li>Lower TCO, Better Business Decisions </li></ul>WEB MFG ERP CRM SCM FIN APPLICATION-ORIENTED NETWORK APPLICATION MESSAGE ABILITY SW infrastructure Services delivered by the Network? Source: Cisco Bynet All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info PACKET DELIVERY / ROUTING PACKET SECURITY PACKET LOAD BALANCING PACKET QOS/CNS BUSINESS PROCESS BUSINESS LOGIC USER INTERACTION DATA /DOMAIN CONTENT EVENT CAPTURE APPLICATION SECURITY MESSAGE ROUTING INTELLIGENT NETWORKING
    122. 122. Inflight ? ! $ Online Users Firewall Application Servers Radware Inflight – part of CEP concept 0 1 0 1 All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info CRM SIEM Fraud Web Analytics/ Marketing BI
    123. 123. JBI – Java Business Integration <ul><li>JBI is </li></ul><ul><ul><li>An open and flexible way to integrate applications </li></ul></ul><ul><ul><li>Specifies: </li></ul></ul><ul><ul><ul><li>Plug-in components </li></ul></ul></ul><ul><ul><ul><li>Messsage Routing </li></ul></ul></ul><ul><ul><ul><li>Component life cycle </li></ul></ul></ul><ul><ul><ul><li>Component administration </li></ul></ul></ul><ul><ul><ul><li>Component packaging </li></ul></ul></ul><ul><ul><li>Is based upon WSDL 2.0 </li></ul></ul><ul><li>Why is JBI important? </li></ul><ul><ul><li>Try to solve syntactically integration problems </li></ul></ul><ul><ul><li>Try to avoid problems which are known from classic Enterprise Application Integration (EAI) frameworks </li></ul></ul>Source: http://wendtstud1.hpi.uni-potsdam.de/sysmod-seminar/SS2006/presentations/08_JBI.ppt All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    124. 124. Introduction: Enterprise Service Bus <ul><li>“ An Enterprise Service Bus providing a Service-Oriented Architecture approach to building composite applications” open esb </li></ul><ul><li>ESB combine </li></ul><ul><ul><li>Messaging </li></ul></ul><ul><ul><li>Data transformation </li></ul></ul><ul><ul><li>Reliable routing </li></ul></ul><ul><ul><li>Web Services </li></ul></ul><ul><li>ESB provides an implementation infrastructure for SOA based applications </li></ul><ul><li>Standard based integration platform </li></ul><ul><ul><li>Often called “integration network” </li></ul></ul>Source : http://wendtstud1.hpi.uni-potsdam.de/sysmod-seminar/SS2006/presentations/08_JBI.ppt STKI modifications All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info ESB Distributed middleware for connecting to the organizational systems and to the interfaces between them using SOA architecture. In general, ESB is based on MOM infrastructure and provides routing services, data conversion, identification, event management, and service management. ESB provides services similar to EAI, but it is based on a distributed BUS architecture, in contrast to the hub and spoke architecture on which EAI is often based
    125. 125. Market Status and Trends – SAAS in the ALM <ul><li>Saas serena </li></ul>All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    126. 126. Old vs. New Concepts <ul><li>Traditional EAI </li></ul><ul><ul><li>Point to Point “ integration projects ” </li></ul></ul><ul><ul><li>Lack of A2P and P2P </li></ul></ul><ul><ul><li>No real reuse – each application with its own interfaces </li></ul></ul><ul><ul><li>Not necessarily open standards </li></ul></ul><ul><ul><li>EAI “give services to other applications” but not the “responsible” </li></ul></ul><ul><li>Traditional Human Workflow (“old” BPM): </li></ul><ul><ul><li>Emphasis on human to human interactions </li></ul></ul><ul><ul><li>Not Necessarily open standards </li></ul></ul><ul><ul><li>Lack of P2A and A2A </li></ul></ul><ul><ul><li>Tactical and not Strategic approach </li></ul></ul>All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    127. 127. Old vs. New Concepts <ul><li>New concept - SOA </li></ul><ul><ul><li>Service based approach (interface is not designed for specific application) </li></ul></ul><ul><ul><li>EAI/ ESB for open standard integration, execution and Metadata environment </li></ul></ul><ul><ul><li>ESB gives services to the developers – security, transformation, logs, etc. </li></ul></ul><ul><ul><li>BPM as composite application enabler (A2A, P2A, X2X) including BAM, B2B, simulation and more </li></ul></ul><ul><ul><li>Portal as the general cross application GUIs </li></ul></ul><ul><ul><li>Organizational Process Change: Enterprise Architect Group </li></ul></ul><ul><ul><li>Enterprise Architecture tools “SOA Governance tools” </li></ul></ul>All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    128. 128. <ul><li>SOA - “ Same Old Application ” </li></ul><ul><li>“ SOAESB infrastructure is changing the organization “ </li></ul><ul><li>SOA is embraced by ISV’s for better integration in clients environment </li></ul><ul><li>Currently, the most common Web Services Management tool in Israel is : Excel ! </li></ul>Market status and Trends – SOA All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    129. 129. <ul><li>Benefits from SOA project (local clients) : </li></ul><ul><ul><li>Integration with new application suites is much fasteretter. </li></ul></ul><ul><ul><ul><li>Many of the interfaces exist already (as services) </li></ul></ul></ul><ul><ul><ul><li>Even more important the methodology of integration (technology, boundaries, testing, etc.) is clear. </li></ul></ul></ul><ul><ul><li>Changes in production systems are done much faster than before </li></ul></ul><ul><ul><li>Day to day operations of IT is clearer and better (in perspective to integration) </li></ul></ul><ul><ul><li>Project has discontinue several legacy products </li></ul></ul>Market status and Trends - SOA All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    130. 130. <ul><li>Number of c hanges eleases in enterprise applications is a major issue: </li></ul><ul><ul><li>The million $ question – should changes be accumulated to full blown releases? </li></ul></ul><ul><ul><li>Will the “Business” love or hate the idea? </li></ul></ul><ul><li>Testing is (typical example) : 25% hours of project and 15% from project budget </li></ul>Market status and Trends – Development All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    131. 131. Agile Project Management - Overview Analysis Code Test Implement Analysis Code Test Time in Months Work Effort All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info Source: Cutter 3 6 9 12 3 6 9 12
    132. 132. Market Status and Trends- Agile <ul><li>Agile Software Development is still not common within enterprise Israeli clients however, there are few organization who exploit Agile methodologies in small projects . </li></ul><ul><li>Sometimes clients will “ daily builds ” in their development projects as preparation for Agile </li></ul>All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    133. 133. <ul><li>Java vs. .NET : </li></ul><ul><ul><li>Question not asked anymore… Why? Organizations have already made up their mind </li></ul></ul><ul><ul><li>.Net is definitely strong in Israel (enterprise clients) </li></ul></ul><ul><ul><li>JAVA and .NET skilled personal are very expensive </li></ul></ul><ul><ul><li>.Net courses are more popular </li></ul></ul><ul><ul><li>(same level) JAVA programmers might cost up to 10% - 15% than .Net </li></ul></ul>Market status and Trends: Java .NET All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    134. 134. Israel Market Positioning Integration Brokers SOA infrastructure Local Support Israeli Market Presence Microsoft IBM Magic Tibco This analysis should be used with its supporting documents Vendors to Watch: WebMethods / SAG BEA (Oracle) Oracle SAP SUN All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info Same positioning
    135. 135. Israel Market Positioning - ETL Local Support Israeli Market Presence Informatica IBM This analysis should be used with its supporting documents Oracle (OWB + ODI ) Microsoft All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    136. 136. EAISOA Support Ratios <ul><li>EAI SOA variations are very big: </li></ul><ul><ul><li>From static (old) messaging interface (MQ) to new and changing “SOA” service </li></ul></ul><ul><ul><li>How “thick” is the interface: 20 times a day to 20,000 a minute </li></ul></ul><ul><ul><li>How involved are the applications programmers ? </li></ul></ul><ul><li>EAISOA typical Support Ratios : from 20 interfacesservices per FTE to 150 interfacesservices per FTE (MQ interfaces but “not enough”). </li></ul>Source: STKI All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    137. 137. Market Status and Local Trends <ul><li>Venotion for automatic application relationship discovery (real magic!) : Leumi Bank, IDF </li></ul><ul><li>Windows Screen Scrapping: </li></ul><ul><ul><li>Composia (by Matrix) Bezeq, Tikshuv, ELAL, Shakel (Phoenix) </li></ul></ul><ul><ul><li>eGlue - Pelephone </li></ul></ul><ul><ul><li>OpenSpan (by TeamMalam) </li></ul></ul><ul><ul><li>Microsoft CCF (Customer Care Framework) : Netvision </li></ul></ul>All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    138. 138. <ul><li>DataPower – Isracard, Standard Institute, RandomLogic , IAF, Postil, Government (movil) , Poalim </li></ul><ul><li>Logic Library for Development SOA alignment (SRL) : Government </li></ul><ul><li>IBM – Process Server – Migdal , Poalim , Menora , IAF </li></ul><ul><li>IBM WII – Education </li></ul><ul><li>By acquiring Telelogic, IBMRational has strengthen its leadership position </li></ul><ul><li>IBM Rational – complete ALM solution. Selected clients in the following ALM areas: </li></ul><ul><ul><li>Requirements - IAF, IDF, Kodak, BVR, Discount, NDS, Motorola, Intel Rafael, TI </li></ul></ul><ul><ul><li>DesignUML – Leumi,Poalim, IAI, Prime minister, IDF, Rafael, Vallor, Kodak, BCR, Amdocs, Intel , Motorla, TI, NDS </li></ul></ul><ul><ul><li>Load Testing : Bezeq Int., MOD, </li></ul></ul><ul><ul><li>Project Management : Poalim </li></ul></ul><ul><ul><li>SCM- Comverse, Pheonix, Elbit, DBMotion, Sundisk, ISracard, FIS, Radvision, Radware, IAF, IDF, Kodak, BVR, Discount, NDS, Motorola, Intel Rafael, TI, Poalim, Leumi, Amdocs, Motorla </li></ul></ul>Market status and Trends selected installations All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    139. 139. Message Broker (EAI) Selected Installations <ul><li>IBM (WMB)– IDF (several), Tnuva, Amdocs Israel, IEC, Samelet (Fiat), TTI (OEM), Uniliver Israel, Asuta Hospital, Orbotech (Express), Poalim Bank, Leumi Bank, Migdal, Luminis , Menora (Express) </li></ul><ul><li>Matrix WYAY B2B (based on IBM integration) : Mizrahi Bank, </li></ul><ul><li>Oracle BPEL process manager – part of fusion middleware (including ESB) references – TEVA, Bank of Israel (part of RTGS ( , Amkor, IDF (with ERP), IEC (human workflow). Nice, TAMA , Yedioth Technologies, Delek, Dapey Zahav, Plasson, M-Systems </li></ul><ul><li>Microsoft Biztalk - Kitan, Israel Government (several), IDF (several), IAI, Clalit Health, Bank Leumi, Agan Chemicals, Visa Cal, Airport Authority, Cellcom, Netvision, Migdal, Bank Igud, Isracard, Elbit (with BPM), Comverse, Amdocs (with BPM), Motorola, Port Authority, Postal Authority, Tabu, TAMAT Office , Phoenix, SuperSal, Israeli Police </li></ul>All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    140. 140. Message Broker (EAI) Selected Installations <ul><li>Tibco - TIBCO-Partner(SOA)), Partner(number portability), Pelephone (SOA)), Pelephone (number portability), Bezeq (SOA)), Bezeq (number portability), GoldenLines (SOA)), GoldenLines (number portability), Hot, BezeqInternational, Rafael, Amdocs, Tower Semiconductors, Hadassah, Applied Materials, IDF, Minister's Office(SOA), Intel (global), itouch </li></ul><ul><li>WebMethods – Clal Insurance </li></ul><ul><li>SAP XI – ATAL, PAZ, Checkpoint, Government (Mercava), Osem, Bezeq, Cellcom, Supersol, Navy, Netafim, IEC, Strauss-Elite, Carmel-Ulpinim , MoD, Bank Poalim, Checkpoint, MoH, Tel-Aviv Municipality, Meir Rachev, AGIS, Coca-Cola </li></ul><ul><li>BEA WebLogic integration – TTI, Amdocs, Barak , Ribua Cahol (+ portal), MIRS   </li></ul>All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    141. 141. Message Broker (EAI) Selected Installations <ul><li>BEA Aqualogic – Automazia Mirs (number portability) Barak (number portability) </li></ul><ul><li>MAGIC iBolt – Ministry of Finance, Misrad Hashikun, Agriculture Office, Bank Leumi, Bank Marcantil Discount, Bank Igud, Keter Plastic, Electra, ACUM, Agan Chimicals, Visa CAL, Tel-Aviv Municipality, Menora, Eldan, Tel-Hashomer Hospital, Eurocom, Lodan, Eged Tiur, Tami4, Leumi Gemel , Hanhalt Batey Mishpat, Oridion (Bio Technology) , Harel, Menora, Bank Igud, Health Office, Leumit, Tel-Hashomer, Clalit Health , Israel Court, Agriculture Office, Beit Hadin Harabanim, Dor Alon, Iridum, Tami4, Acetlies, Avgol, Military Police </li></ul><ul><li>Sun JCAPS – Harel Insurance </li></ul>All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    142. 142. Market Status and Trends – ETL EII Quality Metadata <ul><li>IBM Datastage : Amdocs, Elbit, FIBI, TEVA, Bezeq, Yes, Leumit, Pais , Osem, Clalit, Mehish, ELAL , Barak, Poalim, Cellcom, VISA CAL, Leumi Bank, Discount Bank, Hamashbir Lazarchan, Ministriy of Justice, Jerusalm Bank, IEC, Strauss , Menora, Poalim </li></ul><ul><li>IBM Unicorn : Bank Hapoalim </li></ul><ul><li>Informatica IDF, Cellcom, Partner, Coca-Cola, ECI, Clal Insurance, Rafael, Leumi Card, Migdal, Bezeq Int., Isracard, Egged, Mirs, Amdocs, Comverse, Maccabi-Health, Pelephone, DBQ, Hot, Intel, Bank Hapoalim, Meir- Volvo, Pharm Up, Haphoenix, 012Smile, Israeli Police, Opal, Netvision (project) </li></ul><ul><li>Trillium Data Quality by Aman :Opal, DBQ, Netvision, </li></ul><ul><li>Gilon Data Quality tool (DQA ) : Mizrahi, Leumi, Fibi, Cellcom, Partner, Barak-Netvision, Yes, Leumi Card, Isracard </li></ul>All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    143. 143. Market Status and Trends <ul><li>HP SW (Mercury) is the Israeli leader in Testing (functional, load, etc.) </li></ul><ul><li>HP SW Mercury TestDirector (Quality Center): Comverse, Pheonix, Bank Discount, Creo, Texas Instruments, NDS, Trivnet, Teva, BMC, Bank Leumi, Amdocs, Tecnomatics, Bank Hapoalim, Bank Mizrahi, Bank Beinleumi, Pelephone, Partner, Cellcom, Bezeq, Bezeq Int., Nice, CheckPoint, Mataf, IDF, Rafael </li></ul><ul><li>HP SW Mercury LoadRunner : Amdocs, Briut Clalit, Bank Leumi, Comverse, BMC, Bank Discount, IAI-Elta, Bank Hapoalim, Surecomp, Retalix, Jacada, Yellow Pages, Pelephone, Bezeq, ECTel, Visa CAL, Nice, IEC, Cellcom, Pheonix, IDF, Bank Mizrahi, Flash Networks, SmarTeam, Verint, Partner </li></ul><ul><li>HP SW Mercury QuickTest Pro WinRunner: IEC, Partner, Bank Leumi, Intel, Bezeq, Bank Discount, Bank Hapoalim, Nice, Comverse, Pheonix, Motorola, Elbit, BMC, Briut Clalit, Nmedcon, GuruNet, Cimatron, Biosence, Bezeq Int., IAI-Elta, ZIM, HP, Seabridge, Pelephone, IDF </li></ul><ul><li>HP SW SPI Dynamics for proactive code security – at TEVA </li></ul><ul><li>HP SW ServiceTest for SOA tests . Selected clients – Cellcom </li></ul>All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    144. 144. <ul><li>Borland StarTeam : Cellcom, Fundtech, Automazia, Sintec Media </li></ul><ul><li>Borland Together: Amdocs </li></ul><ul><li>Borland CaliberRM : BMC </li></ul><ul><li>Compuware (by Matrix) : QALoad/Hiperstation - NetVision 013 Barak , Bank Hapoalim, National Insurance, Bank Benleumi </li></ul><ul><li>Compuware (by Matrix) : TestPartner- Galor, Adt,C-nario, Direct Insurance, Cosmocom, Harmonic, QSI </li></ul><ul><li>Compuware (by Matrix) : DevPartner - Elbit, Bank Leumi, Jacada, Rafael, Symantec, Radvision, CA, Cadent, Ness, Prime Minister office, Sapiens, Shamir Optika ,Amdocs, Microsoft </li></ul><ul><li>Parasoft SOAtest is represented by Matrix </li></ul>Market status and Trends All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    145. 145. Middleware + App. Development: Java vs. .NET Selected Projects <ul><li>.NET environment - Ministry of Finance, Bezeq (Nofar), Ayalon, Tamas, Ministry of Transport, Shaam, Lamas, Social Security, Makak, Nice, Retalix, Gilat, Rafael, Elbit, Perach Project (universities), IAI-Elta, Mor Institute, Ministry of Foreign Affairs, Elisra, Leumi Card, Clal Insurance, Tfahot Bank, Postal Authority, Police, Bank Leumi (Noga–Gemel), Ministry of Education, IDF (several), Mizrahi Bank (Mehish) , CEVA DSP, Defence , VALOR , Finance Minister , Cellcom (on line), Mizrahi (Atlas project), Verint, Social Security, Justice office </li></ul><ul><li>Oracle IAS - JAVA: Bank of Israel, Rambam Hospital, IDF (several projects in several units), Partner, Bazan, Lametayel, NDS, Comverse, Hamichraz Shel Hamedina, ECI, Golden Pages, TEAMMALAM, Electra, Discount Bank , UPS , Israeli newspaper, Cellcom (marketing site) </li></ul>All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    146. 146. Middleware + App. Development: Java vs. .NET:The Holy Land <ul><li>BEA WebLogic (by ONE1)- Pelephone, Mirs, Partner, Defence, Orbotech, Hot, Yes, IAF </li></ul><ul><li>IBM WebSphere – Bank Leumi (Hermesh), Poalim, Migdal, Phoenix, Harel, Direct Insurance, Discount Bank, ELAL, IAF (Strategic), Bezeq, Rafael (project), Bank Beinleumi, IEC, Yad Va’Shem, Meuhedet , Menora , Rad, RTGS (several banks), IDF </li></ul><ul><li>JBOSS – Bituach Yashir , Pais (OEM), Bezeq 144, FlashNetworks , ExLibris </li></ul><ul><li>BORLAND (Borland Enterprise Servers / IDE) - Amdocs, Cellcom, Comverse, Sintec Media, Lipman, Partner, TTI, Orbotech </li></ul><ul><li>Magic eDeveloper major upgrades : Clalit Health Services, Tel-Aviv Municipality, Discount Bank , Helth Office, Foreign Affair Office , Shlomo Rental, Holocaust Victims Fund </li></ul>All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    147. 147. <ul><li>JetBrains / IntelliJ – (IDE by TeamMalam): BMC, Phoenix , Direct Insurance, Pelephone, Isracard </li></ul><ul><li>JetBrains / TeamCity (build and integration for JAVA .Net by TeamMalam) : BMC, Idit Technologies, Direct Insurance </li></ul><ul><li>Atlassian / JIRA (ILM tool by TeamMalam): Golden Pages, Altair, Webcollage </li></ul>Market status and Trends All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    148. 148. STKI IT Model All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    149. 149. The Infrastructure Manager Radar Interest using Implementing CMDB - Build End User Experience Infrastructure and Application Monitoring Web Services Monitoring Transaction Monitoring ITIL implementation in Change Management Automatic Change Management based on CMDB Run Book Automation All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    150. 150. Definition of the Mgmt Segments Technologies used to automate day to day operational tasks Used to assist IT staff in automation of routine tasks Operations Automation Technologies used to control how an organization delivers and manages IT services supplied to the business Act as the primary communication point between IT and the rest of the organization Service Management Technologies used to understand and manage what resources an organization has as well as how, when, and who alters it all Covers all aspects of software, hardware, and licenses/contracts Change & Config Mgmt ESM - Service Desk – Asset – System (configuration) – Security events All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info Technologies focused on observing and ensuring the health and availability of infrastructure Used to understand the current state of all hardware, software, and business services Performance & Monitoring
    151. 151. Market Status and Trends - CMDB Source: BMC
    152. 152. BSM by wikIT <ul><li>BSM is the methodology needed to implement the IT Infrastructure Library (ITIL) within the organization. BSM provides a comprehensive solution that combines tools, processes, and structural integration based on ITIL best practices. It makes possible to turn ITIL from a theory into reality, thereby turning IT into a unit focused on business services capable of analyzing the effect on service and on business objectives of every malfunction, change, purchase, etc., and to manage and prioritize activities accordingly, taking into account the organization's business objectives. </li></ul><ul><li>Additionally, BSM manages all aspects of the life cycle of the IT environment by automating work processes defined in ITIL. It assists IT in improving the effectiveness, efficiency, and quality of the service provided to the organization, and reduces operational risks resulting from failures. </li></ul><ul><li>BSM is a vital component in the realization of IT governance and provides a platform on which IT managers can implement business outputs at specified levels of service, and organization managers can measure and audit the IT in business terms. These and other capabilities are the basis of converting IT from a cost center into a value center. </li></ul>
    153. 153. Run Book Automation <ul><li>Operations specific BPMWorkflow base on CMDB and special purpose connectors such as: </li></ul><ul><ul><li>UNIX </li></ul></ul><ul><ul><li>VMware Infrastructure 3 </li></ul></ul><ul><ul><li>BMC Atrium CMDB </li></ul></ul><ul><ul><li>CA NSM </li></ul></ul><ul><ul><li>CA Service Desk </li></ul></ul><ul><ul><li>EMC Legato NetWorker </li></ul></ul><ul><ul><li>FTP </li></ul></ul><ul><ul><li>HP OpenView Operations </li></ul></ul><ul><ul><li>IBM Tivoli NetCool / OMNIbus </li></ul></ul><ul><ul><li>Microsoft Active Directory </li></ul></ul><ul><ul><li>Symantec Net Backup </li></ul></ul>Source: http://www.opalis.com/popups/ois.htm
    154. 154. Current Status and Trends <ul><li>New concept - new applications are developed with standardized errormonitoring messages </li></ul><ul><li>“ Our ESM tool was very important to SOX regulation compliance “ </li></ul><ul><li>ITIL is also part of ESM (Enterprise System Management) installations </li></ul><ul><li>Not enough relationship between ESM and Service center. </li></ul><ul><li>Continues updating “End User experience ” tool environment might be very demanding since it has to be done each time application is changed…. However, synthetic transactions (screens) might not find all the problems </li></ul>All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    155. 155. <ul><li>Some organizations are happy with low cost monitoring tools (Nagius, ServerAlive, BigBrother etc.) or even with their own scripts ! </li></ul><ul><li>Enterprise System Management implementation dilemma: </li></ul><ul><ul><li>Per infrastructure layer </li></ul></ul><ul><ul><li>Per application (business process) </li></ul></ul><ul><li>Early benefits from CMDB project with dependency map and list of changes : </li></ul><ul><ul><li>Better configurationasset – understanding which of the system are connected elated </li></ul></ul><ul><ul><li>Better problem resolution (what was changed that might cause the fault) </li></ul></ul>Market status and Trends All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    156. 156. <ul><li>Selected CMDB projects (implementing): </li></ul><ul><ul><li>Pelephone (HP) </li></ul></ul><ul><ul><li>Amdocs (HP) </li></ul></ul><ul><ul><li>Bank Leumi (BMC) </li></ul></ul><ul><ul><li>ZIM (BMC) </li></ul></ul><ul><ul><li>Poalim (IBM) </li></ul></ul><ul><ul><li>Clalit (BMC) </li></ul></ul><ul><ul><li>Israel Stock Exchange (CA) </li></ul></ul>Market status and Trends All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    157. 157. Market Status and Trends <ul><li>Symantec Corp. announced that it has signed a definitive agreement to sell its Application Performance Management (APM - formally Precise) business to Vector Capital, a San Francisco-based private equity firm </li></ul><ul><li>Symantec will continue to support the APM business post closing via a transition services agreement. Additionally, Symantec and Vector have signed an agreement allowing Symantec to continue to sell APM software and support to its customers. </li></ul><ul><li>APM is sold in Israel by AMAN. </li></ul>All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    158. 158. ESM (Enterprise System Management) Ratios <ul><li>ESM Ratios are very different from companies implementing ESM solutions since the level of implementation, internal processes , tools and automation is very different. </li></ul><ul><li>The KPI itself –” per Servers “– is not ideal as well since it doe not give indication to Routers, Storage devices, etc. </li></ul><ul><li>From 70 Servers monitored by 1 FTE to 360 Servers monitored by 1 FTE. .Median is 250 Servers </li></ul><ul><li>Data point in the STKI survey 1 FTE per 1000 server. STKI comment “close the project!” </li></ul>Source: STKI All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    159. 159. Market Status and Trends <ul><li>Users recommended the following ESM integrators (providers – from service point of view) : </li></ul><ul><li>XOR </li></ul><ul><li>CA </li></ul><ul><li>NESS AMAN (ICT ( Matrix TeamMalam </li></ul>All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    160. 160. Israel Market Positioning – Management Frameworks Local Support Israeli Market Presence CA IBM BMC HP SW (+Mercury ) This analysis should be used with its supporting documents Vendors to Watch: Microsoft as central console All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info Oracle as central console
    161. 161. Selected SI’s All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    162. 162. Market Status and Local Trends <ul><li>Microsoft System Center presence is increasing (MOM, SMS, Data Protection Manager and soon to arrive System center Mobile device manage and System Center Service Manager) </li></ul><ul><li>Some Windows Administrators will use MOM and not the general ESM console (Unicenter, HPOV, Tivoli, BMC etc.) The operations will use the ESM console. </li></ul><ul><li>Selected clients Microsoft System Center : Amdocs, Comverse, IDF, Teva, Cellcom, Leumi Bank, Rafael, IAI Mabat, Leumi Card Partner, Clalit, Netvision, IEC, Postil, Forigen Defence, Superfarm, Tal Aviv Municipality, Juctie Office, Mizrahi Bank, Eged, Pelephone </li></ul>All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    163. 163. ESM in Israel – Selected Installations (Frameworks) <ul><li>CA – Elbit, ECI, Cellcom, Supersol, Automazia, Comverse (IT), Bezeq (Eng.), Police, TAAS, Pelephone (ING), Zim, Social Security, Clal insurance, ELAL, NDS, Tel-Hashomer, Rafael, Bank Discount, Bezeq Int., TEAMMALAM, Keren Kayemet, TNUVA, Leumi-Card, Elop, Motorola, Weitzman Institute, Ministry of Foreign Affairs, Visa CAL, Motorola, Stock Exchange, IAF, Random Logic, Amdocs, Lamas, MOD HOT, IDF, IAI, Elta, Ministry of Health, Agrexco, Shabas, Lamas, Prime Minister Office, IAF, Clalit Medical Services, Bank of Israel, Pais , Tel-Aviv Stock Exchange, Magen David Adom </li></ul><ul><li>WILY (CA): for Application performance Management: MIRS, ELAL, Ministry of Transportation, PAIS, Discount Bank, Amdocs </li></ul><ul><li>CA Network Management (SpectrumConcord) : Amdocs , HOT , Pelephone, Refael , Elbit , SuperSol , Social Security , Random Logic , AirForce , Shabas , Dicount Bank, MOD, Police, ZIM, Clal Insurance,Tel Hashomer, ELAL, Ministry of Foreign Affairs, LeumiCard, HOT,Agrexco, Prime Minister Office </li></ul>All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    164. 164. <ul><li>IBM Tivoli – Tfahot, Poalim, IDF , Bezeq, Clal Bit, Leumit Health, Mizrahi Bank , Bank Leumi (Hermesh) , Discount Mashkantot , Mataf , </li></ul><ul><li>Tivoli - Netcool - Cellcom , Hot Telecom , IDF (multiple) , MOD, Melanox </li></ul><ul><li>OmegamonTivoli (IBM) for MF monitoring - Police, National Security , IDF, Discount Bank , Postal Authority Ministry of Transportation, Electricity Company, Ministry of Labour Bar Ilan University , Isracard </li></ul>ESM in Israel – Selected Installations (Frameworks) All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    165. 165. ESM in Israel – Selected Installations (Frameworks) <ul><li>HP (including BAC – Topaz) : Comverse, Pelephone, Cellcom, Starhome, Partner, Mirs, Motorola, Electricity Company, Port Authority, Ministry of Foreign Affairs, Elisra, MOD, Prime Minister’s Office, Leumi Bank, Igud Bank, Orbotech, Teva, Osem-Nestle, Mind CTI, Ministry of Finance, Ministry of Internal Affairs, Rambam Hospital, Tower Semiconductors, Unispher, Israel Prison Service, Netafim, The Open University, MAMRAM TGS, Ha'aretz newspaper, Air-Ports Authority, CMI, HumanClick Investec, Amdocs, Bezeq Int., Phoenix Insurance, Mizrahi Bank, Poalim Bank, Leumi Bank, Delta 3, Clal Insurance, DSW, Netafim, Cellcom, </li></ul><ul><li>BMC (Matrix) – Paz, Migdal, Bazan, Bank Leumi, Stock Exchange (MF) , Ynet, Rashut Niarot Erech, Clalit Health, Coca-Cola, YES, Pontis, Isracard (MF), Postil (MF) , Discount bank (MF) , Israel Electric (DBMS including DMZ capabilities), Poalim Bank (networking) , Migdal, </li></ul>All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
    166. 166. Market Status and Trends– selected client <ul><li>AVICODE – for .NET monitoring clients – Defence, Clalbit, Elisra, Mehish, Elbit, MSN, NICE, </li></ul><ul><li>Autosys – Job Scheduling by CA – Osem, Israeli Poice, Bezeq inq. </li></ul><ul><li>Ayehu for critical situation management (specific Run Book Automation) : Walla, ICQ, Checkpoint, Superderivatives, Massive Impact </li></ul><ul><li>Atternity for real end user experience – Clal </li></ul><ul><li>NetIQ (by Calcomp) suite of management products selected clients : Polycom, IAI DeltaThree, Intel </li></ul><ul><li>Application Performance monitoring ( Oracle EBusiness suite, People Soft, Siebel, Java, .net ) by ACS – Foglight selected clients :Tel Aviv university ,Open University, Israel Postal services, IDF </li></ul>All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.st ki.info
    167. 167. Thank you for your assistance in this research Pini Cohen EVP & Senior Analyst Architecture & Infrastructure Strategies [email_address]

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