Plutus credit debit solution


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Plutus credit debit solution

  1. 1. Plutus Credit/Debit Processing on the PC POSJune 2010
  2. 2. Pine Labs is a leading innovator in Payments and Loyalty solutions Select Clients2004Launched largest closed-user group loyalty solutions in India for RetailPetroleum industry –Petro Card solution for BPCL: more than 1.5M smart card holders, 4M transactions per month –Fleet card program for IOCL: 1.5M card holders, over 2.5M transactions per month2005 Introduced first PC-based card authorization application –Used by leading Indian Retail chains and Banks –EMV compliant and Visa certified2006 ORIXEntered into organized retail sector with real-time Loyalty Solutions –Strategic Alliance with largest international loyalty solution provider, LMG Bank Relationships –Expert in turn-key ASP solutions for Indian Retail segment2007 Built Value added services network with Tata Teleservices –Bill payment & ticketing payment network, launched at over 1000 Indian retailers2008 PartnersLaunched stored value card program in India –Managing prepaid card program for Future Group, India’s largest retailer - including online and 3rd party distribution 1
  3. 3. Plutus: How it works• Solution runs on existing PC- based POS• New merchants install Plutus via CD and guided installation interfaces 2
  4. 4. Plutus Features Summary Certified by major Bank Accepts all payment Best-in-class security Acquirers, and Visa instruments features • Axis, HDFC, ICICI, • Credit / Debit • 3DES data encryption HSBC, Citi bank, State • Pin-based (Maestro) from swipe Bank of India (SBI) • EMV • User access • American Express • Mobile management • PCI-PADSS, • PPC/GV • TID licensing and key • PABP • Contactless management • EMI transaction handling • Input device control Only PC-based product - Integrated with leading Value-added features replaces EDC POS peripherals • Higher security • Plutus Multi-acquirer - • Card readers - MagTek, • Flexible connectivity – route transactions to AMDL, Verifone, Ingenico Internet, CDMA, GPRS, preferred Acquirer (least • Bar code scanners VSAT, VPN costly acquirer) • PED • Integrated with Biller - No • Plutus Secure - Bank- • Smart Card reader manual entry (Amount) certified internet • Printers - OPOS, • Touch Screen enabled connectivity Windows • Batch reporting • Transaction • Supports split Reconciliation - central transactions data warehousing & management 3
  5. 5. Key value drivers of Plutus - At A Glance 1 Replace EDC terminals • • Eliminate dial-up charge for cr/dr transactions, and landline charges for each EDC terminal • Switch to always-on, high speed internet processing • Remove counter clutter 2 Streamline operations at the POS • • Reduce need for cashier training • Automate data entry by integrating Biller and cr/dr payment transaction • Eliminate cashier manual data entry, and increase transaction speed 3 Centralize transaction routing • • Eliminate cashier decision-making • Extract favorable MSF terms from Acquirers for high transaction volumes • Change routing rules (Acquirer strategy) centrally at the touch of a button - no retraining of cashiers required 4 Transaction warehousing and management • • Digitize & automate reconciliation of POS settlement and Acquirer payment advice • Leverage rich MIS, including Acquirer-level transaction analysis and quarterly audit reports • Centralize POS-level alerts, e.g., unsettled POS • Save cashier time 4
  6. 6. 1 Plutus replaces EDCs - and their associated telecommunication cost EDC Functionality Plutus Scenario • Every Cashier counter must have EDC • NO need for EDC - Plutus is a software application which can run on any Windows based PC or PC-POS • Every EDC must have PSTN telephone • NO need for PSTN lines - Plutus can support line transaction processing through existing - Assuming Rs 1 per call, and 2000 broadband connection transactions per month in each store • To make transaction secure and acceptable to - Plus Rs 150 for landline rental for Visa / Master and AMEX, Plutus comes with each EDC terminal, and 3 EDC PA-DSS approved VPN connection terminals per store - Rs 150 for Secure VPN Plutus connection - => Monthly telco costs are Rs 2650 for 3 POS = Rs 450 - Plus monthly internet cost of Rs 200 - => Monthly telco costs are Rs 650, a savings of Rs 2000 per store per month • In case of acquiring by multiple banks, • All acquiring banks are available in single multiple EDCs required at every till, application resulting in clutter • Axis Bank, ICICI, HDFC, Citi, HSBC, AMEX 5
  7. 7. 2 Second, Plutus streamlines operations at the POS EDC Functionality Plutus Scenario • EDC cannot be integrated with biller • Intuitive Windows-based interface limits training applications on POS of cashiers and reduces human error • Can be easily integrated with any biller application, using Windows based COM API • Workflow automation reduces overhead, speeds time to resolution • Cashier manually enters amount in • Transaction Amount is passed by biller directly EDC, leading to data entry errors to Plutus. No data entry possible • EDC dial up is slow, resulting in longer • Faster transaction times through automation and queues faster connectivity reduces queuing time 6
  8. 8. 3 Third, centralized transaction rules allow the merchant tooptimize acquiring strategy without relying on cashiers EDC Functionality Plutus Scenario • Manual decision by cashier to • Plutus selects Acquirer based on rules select most optimal acquiring bank • Rules are set centrally at HO - not by the (for example, lowest MSF rate) cashier, creating real savings on MSF rates • Limited ability to enforce complex • Complex rules - for example, on-us versus rules - based on cashier’s off-us optimization; time-based; default judgment acquiring - can be set using intuitive interfaces • Cashier training is required to • No cashier training required route transactions to most suitable • Rule changes are propagated in real-time acquiring banks in the field 7
  9. 9. 4 Transaction Aggregation and Reconciliation eliminates paper-based reconciliation and reduces error EDC Functionality Plutus Scenario • Each transaction is deleted upon • Transactions can be stored in TRM for whatever settlement period required • Centrally accessible user interfaces render transactions volumes, settlement and reconciliation status and allow users to search by zone, store, POS, transaction, etc. • Settlement is controlled by • Central user interfaces show alerts for unsettled cashier, and often overlooked - batches payments are settled late • Reconciliation between settlement • Reconciliation of each batch with bank’s payment reports and banks’ payment advice is automatic advice is manual and labor • Disputes are flagged and entered into work flow for intensive easy resolution 8
  10. 10. Transaction Reconciliation Management ModulePlutus Transaction Reconciliation Management - TRM Challenge Solution • Settlement not tracked by POS – • Central aggregation of credit card can’t ensure daily closure transactions • No central aggregation & • Facility to upload digital bank warehousing of Credit Card Payment Advice file transactions • Unsettled terminal alerts • Paper-based, manual • Automatic bank reconciliation and reconciliation transaction dispute management • Manual dispute resolution • Search & query functionality on workflow central server • MSF rate not displayed to • Rich MIS cashiers, making it difficult to • Financial closures reconcile payment advice • Proactive Alerts for better • Lack of MIS reports, especially operational efficiency lack of monthly/quarterly closure • No POS-level alerts • Credit Card transactions cannot be searcher/queried easily 9
  11. 11. Transaction Reconciliation Management ModuleTRM centralized payment advice reconciliation & workflowtools 1.Frees up cashier’s time 2.Eliminates manual errors 3.Speeds quarterly audits• Centralized reconciliation of settlement and payment advice• Digitization of statements• Integration into automated accounting and dispute resolution workflow 10
  12. 12. Innovation: automation of transaction reporting andreconciliation streamline your backend operationsTransaction Reconciliation Management View any batch details / transactions User permission based access Payments 11
  13. 13. Innovation: automation of transaction reporting andreconciliation streamline your backend operations Transaction Reconciliation Management Retrieve and view charge- slip on screen And Much more… Payments 12
  14. 14. Plutus Secure ModuleSecurity: current POS devices & networks are insecure Component Security Concerns POS device • Track data encryption from the point of card swipe Dial-Up • “Sniffing” - credit card data is transmitted in plain text and can connectivity easily be intercepted CDMA, VPN or • No end-to-end security - reliant on retailer LAN to secure data VSAT networks at POS before transmission outside of store Storage • Sensitive data resides in central data, providing hackers with a single point of attack - “jackpot” scenario Business • User access poorly controlled, allowing capture of credit card processes data 13
  15. 15. Pine Labs CredentialsPreferred PoS solution for Indian Blue Chip banks and retail chains • Plutus is being used by leading Indian Retail chains and Banks, including Shoppers Stop, Future Group, Reliance Retail, Vishal Mega Mart, ICICI Bank, HDFC Bank, Axis Bank, Citibank Amex, and HSBC etc.Expert in turn-key ASP loyalty solutions for Retail segment • Pine Labs is managing the loyalty program for a number of customers, including IOCL, Asian Paints, Ritu Wears, ORIX etc., wherein we provide program operations and management services on an ASP model.Provider of largest Prepaid Card solutions in India - Petro Card for Bharat Petroleum • Designed & developed complete Petro Card solution for BPCL. Handling more than 1.5M smart card holders, over 4M transactions per month, with over US$600M revenue handled per year. • Pine Labs manages the full solution and provides 24X7 application support and systems operations.Fleet Card for Indian Oil Corporation • Fleet card program for IOCL which has ~1.5M registered magnetic strip card holders • Over 2.5M transactions per month, handling US$1.8B revenue per year. • 24x7 program management by Pine Labs; hardware supplied by Gemalto.Strategic Alliance with largest international loyalty solution provider • Pine Labs is developing loyalty solution for Loyalty Management Group which owns and operates Nectar - the UKs largest customer reward program with more than 50% of all UK households participating.Advantages of local market knowledge • Pine Labs has deployed and is maintaining over 15,000 TID in market 14
  16. 16. Contact Us For More Details And A TrialWe would be more than happy to demonstrate the solution and offer a FREE trial 15