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Always Use Teacch Back!- Iowa Health System Always Event

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Always Use Teacch Back!- Iowa Health System Always Event

  1. 1. AIM: Teach - back Care T eam M Obser vation Always Use O __bserver: ______ _ ember : ____ _____ Tool Teach-back! ___ _____ Did th _______________ ______ e ca __ _____ _____ re a ________________ ______ te __ ___ _____ Use a m ______ mem _ __________ _____ _ _____ Home Using the Toolkit Interactive Learning Module Coaching to Always Use Teach-back Learn More Acknowledgements __ U ______ ber __________ ______ caring to … ______ ______ ___ se Alw _ Date: Displa ______ ne of v oic ______ Y Mak ______ ___ ays U __ __ se ______ ___ Tea _____ y com ______ fortab ______ e and atti tude? ______ es ______No Ma______ ing T __ c im ______ _ Th-ba c ______e: k!_ o _____ _____ make ______ eye co le bod ______ y lang ______ ______N/A king ____ each ___ L ____ _ go ______ he__ Tea________omm ___________ re _ -bac Always Use Teach-back! ______ ntact, ______ ______ and si uage, ______ ch-b ______ ts C Welcome to the teach-back training toolkit — ively Use pla ack a en ____ k an _____ ______t down ______ Effect n Alw _______ ______ in lan ______ ? ______ __ ______ guage? ______ Alwa ch-back ays E ____ ______ ______ Ask th g Tea e patie __________ nt ______ ______ ______ ______ ve ______ nt ys Ev for Usin words ____ what th to explain in __________ ______ ______ _ ent petence  S ey wer their ow ______ ______ igns an e told n ______ ______ s of Com d sym to do ______ ______ the do p ______ ctor fo toms they sh about: ______ ent ______ ______ 10 Elem  K ey med r? ould ca ______ _  C icines? ll ______ ______ titude. ritical ___ and at self-car f voice e co ntact.  F o ______llow-up e activ tone o ake ey ______ appoin ities? a caring uage and m Use no ______ tments 1. Use y lang n-sham ____ ? le bod questi ing, op ____________ mfortab ______ ons? en-end ______ play co ______ ed ______ 2. Dis Avoid ______ ______ ords. asking ______ ______ uage. own w ______ in lang ______ pla g their answ questi ______ ______ 3. Use bac k, usin ______ered w ______ith a yes ons th at can ______ ______ explain ______ or n be ______ ______ nt to Take re ______ o? ______ ______ th e patie questio ns. s or no . sponsi bility ______ ______ ______ ___ 4. Ask -ended mple ye they w ______ ere cl for mak ______ ______ aming , open ed w ith a si ______ ear? ing su ______ ______ ______ n-sh answer prov ider. Explain ______ re ______ ______ ______ 5. Use no can be u, the and ch ______ ______ _ ns that early is on yo is unab eck ag ______ ______ uestio k. ______ le to ain if th ____________ ______ king q plain cl re-chec ______ use teac e patie ______ id as ity to ex ______ 6. Avo n and ______ h-bac nt ______ ______ e resp onsibil expla in agai Use re ad ______ k? ______ ______ _ ize that th correctly, suppo er-friendly p ______ ______ ______ ______ ______ rt lear rint m 7. Em phas h back ____ ning? aterials ____________ ______ to teac . Docum ____________ ______ t is no t able arning to ______ ______ atien sup port le ent use ______ ______ ______ _ 8. If the p ater ials to respo ______nse to of and patien ______ ______ ______ print m k. ______ teach t’s ______ ______ endly ach-bac -b ______ ack? ______ ______ ader-fri se to te Includ e famil ______ ______ ______ 9. Use re respon ______ ______ _ and p atient if they ______ were y mem bers/ca ______ ______ ______ ______ use of ack? a ent -b is not ______ prese ______nt? regiver ______ ______ early. It Teach ocum s ______ ______ 10. D is ation cl __ ______ ______ ___ What inform ______ ______ lained ______ ______ ider —exp ______ ______ ______ ______ lth ca re prov eed to know ______ ______ the hea they n 1 ______ _ you— s what ______ e sure n word ______ ______ way to mak nts. in their ow ______ The purpose of this toolkit is to help all health care providers learn to use teach-back — Tools and Videos l A f patie explain _____ quiz o ber) to test or ily mem ain. every time it is indicated — to support patients and families throughout the care continuum, (or fam eck ag Insert atient and ch ication Logo especially during transitions between health care settings. ap xplain mmun s 10 Elements of Competence for Using l A sking rin g way. need ed, re-e ider co in a ca and, if nt-prov IHS Teach-back Effectively or do, anding s patie derst at imp rove Picke The toolkit combines health literacy principles of plain language and using teach-back to for un tion th r check DMU 1 l A way to interven confirm understanding, with behavior change principles of coaching to new habits and Why Use Teach-back? A Patient Story- literacy health Healt adapting systems to promote consistent use of key practices. Inadvertent Overdose Video -based mes 1. h Lit research health outco eracy l A Iowa ient and pat 03 What Is Teach-back? Login nger, 20 1 Schilli • A way to make sure you — the health care provider — explained information clearly; it is You are not logged in. Log in by adding not a test or quiz of patients. your email address and password. • Asking a patient (or family member) to explain — in their own words — what they need Email Address to know or do, in a caring way. • A way to check for understanding and, if needed, re-explain and check again. Password • A research-based health literacy intervention that promotes adherence, quality, and patient safety. Submit Click here for 10 Elements of Competence for Using Teach-back Effectively. Register Register by providing a few pieces What Is In This Toolkit? of information. This toolkit includes: Email Address (required field) • An Introduction describing teach-back and providing 10 elements for using it effectively. • An Interactive Teach-back Learning Module enabling learners to identify and use key Favorite Color (required field) aspects of plain language and teach-back throughout the care continuum, by following a patient’s experience during hospital discharge through the home health and primary Profession care settings. • Coaching to Always Use Teach-back with tips and tools to help managers and supervisors Organization Type empower staff to always use teach-back. • Readings, resources, and videos To Learn More. An email will be sent Submit to you upon completion. I don’t want to log in. By not logging in, I won’t be able to save my work or track my progress. Copyright ©2012. All Rights Reserved.

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