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Gamified mobile/online
learning for personal care
givers for people with
disabilities and older people
C. Mourlas
S. Papav...
Design methodology
The M-Care application was designed following a user-centred
approach and the principles of universal d...
Targeted User Populations
User Group Demographic
Information
Domain /
previous
knowledge
Computing
Experience
Computing
En...
Hierarchical Task Analysis
Access & share PCG
training material
Find content through
a recommended list
Define parameters
...
Multilingual content
The application offers content in English,
Turkish, Bulgarian, Dutch, German and
Greek.
After launchi...
Multilingual content
Architecture of the app
Dual functionality
 M-Care application provides both PCG training and
educational material about ...
Dual functionality
PCG mode
Users can reach the educational material:
 defining a set of parameters through a wizard
 search freely using k...
PCG mode
Wizard
For the PCG role, the application offers a wizard
which will guide the user into finding the training
material he/s...
Wizard
Wizard
Free and category based search
Users are also able to perform a keyword
search which will present them with all
relevant r...
Free search
Category based search
Favourites
Users are able to view a list with training
modules that they have marked as
favourites through a button in the...
Favourites
Login / Register
Through this feature, users will be able to
register, login and logout of the app.
Login / Register
Training modules
 Based on the survey findings, most respondents seem
to prefer a blended training approach - (online & f...
Training modules
Training modules
Training modules
Social part: Comments, sharing, Reply to
Comments
Social part: Comments, sharing, Reply to
Comments …
The “Game”
“The use of game elements and game design
techniques in non-game contexts.”
Goal:
get your players
playing,
and keep them ...
The “Game”
 Users earn points for every step they complete (sharing, commenting) and
badges as a status signifier for the...
Quiz
 Every Category has a Quiz with 15
questions from all the modules.
 50% of the questions are displayed
randomly.
PCG Burnout Quiz
PCG Burnout Quiz – Answers
Daily Care Quiz
Badge & Leaderboard
Achievements
Achievements
2. Disability Awareness
3. Communication Skills
5. Social Inclusion
6 Psychological Empowerment
7 Physiologic...
Mobile Training for Home and
Health Caregiver For People
with Disabilities and Older
People
539913-LLP-1-2013-1-TR-LEONARD...
539913-LLP-1-2013-1-TR-LEONARDO-LMP
Online community portal
• Portal
– Offers community support in 6 languages (registrati...
539913-LLP-1-2013-1-TR-LEONARDO-LMP
539913-LLP-1-2013-1-TR-LEONARDO-LMP
Online training platform
• Accessible e-learning platform (based on
Atutor)
– no regis...
539913-LLP-1-2013-1-TR-LEONARDO-LMP
539913-LLP-1-2013-1-TR-LEONARDO-LMP
Links of interest
• https://www.pcgcare.eu/
• https://www.pcgcare.eu/learning/browse.p...
You can try the beta version of the M-Care mobile application by downloading it
from Google Play:
https://play.google.com/...
Thank you for your attention!
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6 M-CARE: The mobile and online M-CARE training

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On 1 December 2015, the final M-CARE conference was organised in Brussels, Belgium at VLEVA premises. The event “Caring for people with disabilities and older people: challenges, opportunities and (mobile/online) training solutions” focussed on the importance of good quality personal caregiving (PCG) for people with disabilities and older people. Focus was on caring in a broader perspective, and how M-CARE’s (mobile/online) training solutions can contribute to successful PCGs.

More information at:
http://mcare-project.eu/
http://twitter.com/MCareproject
http://www.facebook.com/MCareproj

This project (M-Care - 539913-LLP-1-2013-1-TR-LEONARDO-LMP) has been funded with support from the European Commission. This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

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6 M-CARE: The mobile and online M-CARE training

  1. 1. Gamified mobile/online learning for personal care givers for people with disabilities and older people C. Mourlas S. Papavasiliou C. Sotirakou University of Athens
  2. 2. Design methodology The M-Care application was designed following a user-centred approach and the principles of universal design [Horton, S., Stephanidis, C.]. Under this framework the following tools were used:  M-CARE survey results which provided the user requirements  Personas: User profiles for all major target groups  Scenarios: Narratives describing interactions of user roles and the technical system in order to achieve a fictional goal  Use cases, providing a very detailed look at how each user interacts with the application  Task Analysis: Involves learning about users' goals and understanding the tasks that users will perform using it  Mock-ups which were presented to project partners to collect feedback before implementing.
  3. 3. Targeted User Populations User Group Demographic Information Domain / previous knowledge Computing Experience Computing Environment Low skilled people 18+, any level of education (usually low skilled), employed/ looking for employment) Possible training on caregiving tasks Low ICT literacy Desktop to some extent Mainly mobile devices Current PCGs / nurses 18+, minimum secondary education Possible training but definitely experience in caregiving tasks Medium ICT literacy Desktop Mobile devices Trainers Any age, Higher education (e.g. special education trainers) / employed in training centres. Medical background / PCG related tasks and/or ICT AT Medium - High experience Desktop Mobile devices
  4. 4. Hierarchical Task Analysis Access & share PCG training material Find content through a recommended list Define parameters through a wizard Find content through a user favorite’s list Mark an item as favorite Browse through a customized list or all entries Perform free search Find content from all available entries Browse among available categories / Tags Free Search Comment / discuss Access device media galleries / camera Login / Register
  5. 5. Multilingual content The application offers content in English, Turkish, Bulgarian, Dutch, German and Greek. After launching the application users are prompted to select their language using buttons illustrated with the respective flags.
  6. 6. Multilingual content
  7. 7. Architecture of the app Dual functionality  M-Care application provides both PCG training and educational material about assistive technology products based on information and communication technologies (ICT-AT)*.  The app provides two distinct options at start up. Two buttons are used, one for changing role (AT or PCG) and one for returning to the main menu of the role interface that the user is using at that time. * The application incorporates material created under the framework of the ATLEC project (http://atlec-project.eu/)
  8. 8. Dual functionality
  9. 9. PCG mode Users can reach the educational material:  defining a set of parameters through a wizard  search freely using keywords  browse through the list of all available courses.  ability to monitor their progress through a point & badges system and through quizzes at the end of each training unit.
  10. 10. PCG mode
  11. 11. Wizard For the PCG role, the application offers a wizard which will guide the user into finding the training material he/she needs based on the following questions:
  12. 12. Wizard
  13. 13. Wizard
  14. 14. Free and category based search Users are also able to perform a keyword search which will present them with all relevant results. There is also an option for searching through all the available thematic categories.
  15. 15. Free search
  16. 16. Category based search
  17. 17. Favourites Users are able to view a list with training modules that they have marked as favourites through a button in the main screen of the application.
  18. 18. Favourites
  19. 19. Login / Register Through this feature, users will be able to register, login and logout of the app.
  20. 20. Login / Register
  21. 21. Training modules  Based on the survey findings, most respondents seem to prefer a blended training approach - (online & face to face), with video indicated as the preferred form of training content.  Therefore, for training units focus is given to embedded multimedia such as YouTube videos.  At the bottom of every course there is a discussion icon that leads to a discussion board, where users can interact with each other, ask questions and talk about the course, and share good practices.
  22. 22. Training modules
  23. 23. Training modules
  24. 24. Training modules
  25. 25. Social part: Comments, sharing, Reply to Comments
  26. 26. Social part: Comments, sharing, Reply to Comments …
  27. 27. The “Game”
  28. 28. “The use of game elements and game design techniques in non-game contexts.” Goal: get your players playing, and keep them playing Result: Increase Engagement Better satisfaction levels, More intrinsic motivation to learn. Gamification
  29. 29. The “Game”  Users earn points for every step they complete (sharing, commenting) and badges as a status signifier for their achievements in answering quizzes, after completing any PCG training course.  Depending on the number of badges collected, the user is characterized as "novice", "intermediate" or "expert", each title demonstrated by corresponding badges (e.g. gold, silver, bronze).  The player's journey can be monitored through the "Achievements" screen Point Value Point awards for player activities Activity Purpose 100 points Create an account Early welcome bonus 50/10 points Correct/False Quiz Answer Have users completed the modules 100 points Try a new course Have users tried the suggested modules 30 points Share Have users shared their experience 40 points Start a new topic Have users talked about M-Care 10 points Comment Have users commented the content 5 points Favourite Have users rate the content
  30. 30. Quiz  Every Category has a Quiz with 15 questions from all the modules.  50% of the questions are displayed randomly.
  31. 31. PCG Burnout Quiz
  32. 32. PCG Burnout Quiz – Answers
  33. 33. Daily Care Quiz
  34. 34. Badge & Leaderboard
  35. 35. Achievements
  36. 36. Achievements 2. Disability Awareness 3. Communication Skills 5. Social Inclusion 6 Psychological Empowerment 7 Physiological Needs 8 Hygiene 9 Daily care at home 10 First aid and risks 11 Environment 12 Mobility 13 Leisure daily activities 14 PCG burnout Memory Trainer / You Rock Nerd Alert / Wise Golden Medal / Silver Medal / Bronze Badge Welcome / Social Media
  37. 37. Mobile Training for Home and Health Caregiver For People with Disabilities and Older People 539913-LLP-1-2013-1-TR-LEONARDO-LMP The mobile and online M-CARE training Karel Van Isacker – Phoenix KM BVBA Costas Mourlas – University of Athens
  38. 38. 539913-LLP-1-2013-1-TR-LEONARDO-LMP Online community portal • Portal – Offers community support in 6 languages (registration required) – Provides toolbox to trainer/trainee • Following tools are available to registered users: – Pre-assessment form to be used by trainers when assessing new trainees – Self assessment form to be used by future/potential/current PCGs – Post-assessment form to be used by trainers when assessing PCG trainees that completed the training • In addition the toolbox also features: – My consent form (printable form) – Application form (online and printable form) – My opinion forms: Trainee – Participant’s Feedback form / Trainer – Trainer’s Feedback form – Registered users can suggest own content
  39. 39. 539913-LLP-1-2013-1-TR-LEONARDO-LMP
  40. 40. 539913-LLP-1-2013-1-TR-LEONARDO-LMP Online training platform • Accessible e-learning platform (based on Atutor) – no registration is required to access training material – trainer can add additional material to the training material that has been preloaded
  41. 41. 539913-LLP-1-2013-1-TR-LEONARDO-LMP
  42. 42. 539913-LLP-1-2013-1-TR-LEONARDO-LMP Links of interest • https://www.pcgcare.eu/ • https://www.pcgcare.eu/learning/browse.php
  43. 43. You can try the beta version of the M-Care mobile application by downloading it from Google Play: https://play.google.com/apps/testing/eu.mcare.android Try the app
  44. 44. Thank you for your attention!

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