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Pressures towards enterprises               C                             Competitive Situation                           ...
Timespan                                                                                     V                            ...
Competitive Situation               C                                                               CPHMC GPE LLC         ...
Competitive Situation                          Technology                           Information technologyPHMC GPE LLC    ...
Changing Values in SocietyPHMC GPE LLC               Changes are usually slow               Lifespans of values are long...
Competitive Situation               C                                                                      CPHMC GPE LLC  ...
Goal systems                                     Competitive Situation                 C                                  ...
Expectation of Owners                Expectations depend onPHMC GPE LLC                Owners’ stake                Numb...
Expectations of Personnel               Dimensions of personnel expectation:PHMC GPE LLC                1. Physical Dimens...
Real Leadership is alwaysPHMC GPE LLC                      creating vision,                  communicating vision         ...
HobbiesPHMC GPE LLC                                                                                 Social               W...
HobbiesPHMC GPE LLC                                               Social                 Work                      relatio...
Goal systems                                     Competitive Situation                 CPHMC GPE LLC                      ...
PHMC GPE LLC   Cultural Layers                                            Culture                                     Nati...
Basic Values of an Enterprise               Guidelines for Actions towards:PHMC GPE LLC               Customers          ...
Culture and Basic Values               Corporate Culture integratesPHMC GPE LLC               organization in situations  ...
Values of a Firm                                 and                          Values of a Society                         ...
Practical Managerial Tools                  Organizational Heroes                  Rewarding -PHMC GPE LLC              ...
Goal systems                  Idea systems                Operational systems                                   Competitiv...
Management Practices               ORGANISATIONAL                                    MANAGEMENT               STRUCTURE   ...
Leadership and Information                  TechnologyPHMC GPE LLC               Development of                           ...
Change AgentsPHMC GPE LLC               New               Competitors               Profitability                         ...
Vision               Goal systems                 Idea systems               Operational systems                          ...
Change Process                  Learning Process for                  participantsPHMC GPE LLC                  Learning P...
Features of Successful           Change ProcessPHMC GPE LLC                 1. Crystallized MISSION                 2. Com...
Succesfull Companies in FuturePHMC GPE LLC                                                                                ...
Future Firm                Individualism                           Information  TechnologyPHMC GPE LLC                S...
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Thinking s-crm

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Real Leadership is always
creating vision,
communicating vision
and making it possible to everyone to see himself as an important part of the whole.

Published in: Business
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Thinking s-crm

  1. 1. Pressures towards enterprises C Competitive Situation CPHMC GPE LLC u u s s t t o Enterprise o m m e e r r s s Values in Society Copyright© PHMC GPE LLC 2001-2009 sqq All rights reserved
  2. 2. Timespan V IPHMC GPE LLC S I O N Past Present Future Copyright© PHMC GPE LLC 2001-2009 sqq All rights reserved
  3. 3. Competitive Situation C CPHMC GPE LLC u u s s t t o o m m e e r r s s Values in Society Copyright© PHMC GPE LLC 2001-2009 sqq All rights reserved
  4. 4. Competitive Situation Technology Information technologyPHMC GPE LLC Manufacturing technology Internationalization Deregulation Strategic alliances Fuzzy boarders of business Copyright© PHMC GPE LLC 2001-2009 sqq All rights reserved
  5. 5. Changing Values in SocietyPHMC GPE LLC Changes are usually slow Lifespans of values are long Change forces Copyright© PHMC GPE LLC 2001-2009 sqq All rights reserved
  6. 6. Competitive Situation C CPHMC GPE LLC u u s Business logic s t Operational t o Mission practices o m Basic Values m e e r r s s Values in Society Copyright© PHMC GPE LLC 2001-2009 sqq All rights reserved
  7. 7. Goal systems Competitive Situation C CPHMC GPE LLC u u s Society M s i t t Owners s o s o Suppliers m i m Personnel o e e n r r s s Values in Society Copyright© PHMC GPE LLC 2001-2009 sqq All rights reserved
  8. 8. Expectation of Owners Expectations depend onPHMC GPE LLC Owners’ stake Number of owners Possibility to influence on business Owners expect Economic result Fullfilment of mission Continuity Copyright© PHMC GPE LLC 2001-2009 sqq All rights reserved
  9. 9. Expectations of Personnel Dimensions of personnel expectation:PHMC GPE LLC 1. Physical Dimension Continuity 2. Emotional Dimension Basic safety Being a member of a social group Being important Social contacts 3. Intellectual Dimension Challenges Learning Variations Copyright© PHMC GPE LLC 2001-2009 sqq All rights reserved
  10. 10. Real Leadership is alwaysPHMC GPE LLC creating vision, communicating vision and making it possible to everyone to see himself as an important part of the whole. Copyright© PHMC GPE LLC 2001-2009 sqq All rights reserved
  11. 11. HobbiesPHMC GPE LLC Social Work relationships -family Own development Copyright© PHMC GPE LLC 2001-2009 sqq All rights reserved
  12. 12. HobbiesPHMC GPE LLC Social Work relationships -family Own development Copyright© PHMC GPE LLC 2001-2009 sqq All rights reserved
  13. 13. Goal systems Competitive Situation CPHMC GPE LLC C u u s Society M s i Business logic t t Owners s o s o Suppliers m i m e Personnel o Basic Values n e r r s s Values in Society Copyright© PHMC GPE LLC 2001-2009 sqq All rights reserved
  14. 14. PHMC GPE LLC Cultural Layers Culture National culture Business culture Company culture Company subcultures Copyright© PHMC GPE LLC 2001-2009 sqq All rights reserved
  15. 15. Basic Values of an Enterprise Guidelines for Actions towards:PHMC GPE LLC Customers Fellow Employees Owners Partners Competitors Society Friends Copyright© PHMC GPE LLC 2001-2009 sqq All rights reserved
  16. 16. Culture and Basic Values Corporate Culture integratesPHMC GPE LLC organization in situations where Business Logics and Operating Procedures are constantly changing. Copyright© PHMC GPE LLC 2001-2009 sqq All rights reserved
  17. 17. Values of a Firm and Values of a Society Values ofPHMC GPE LLC Society Values of Business Values of a Firm Values of Employee Norms Behaviour Copyright© PHMC GPE LLC 2001-2009 sqq All rights reserved
  18. 18. Practical Managerial Tools Organizational Heroes Rewarding -PHMC GPE LLC extraordinary performances Stories Examples Charismatic individuals Management practices Internal Marketing Copyright© PHMC GPE LLC 2001-2009 sqq All rights reserved
  19. 19. Goal systems Idea systems Operational systems Competitive Situation CPHMC GPE LLC C A u s u s i M Business s Society t a i logic Owners s t k o Operational k s Culture Practices o m Suppliers i a Basic m e a o Personnel n Values e t r r s s Values in Society Copyright© PHMC GPE LLC 2001-2009 sqq All rights reserved
  20. 20. Management Practices ORGANISATIONAL MANAGEMENT STRUCTURE SYSTEMS Hierarchy Information SystemsPHMC GPE LLC Networking Responsibilities Roles Reward Systems Commitment PRODUCTION CUSTOMER CARE Technology Accessibility Efficiency Communication Customer Profitability Copyright© PHMC GPE LLC 2001-2009 sqq All rights reserved
  21. 21. Leadership and Information TechnologyPHMC GPE LLC Development of Development of Mgmt Practices Information Technology Network organization Network Flat Organization Competence Copyright© PHMC GPE LLC 2001-2009 sqq All rights reserved
  22. 22. Change AgentsPHMC GPE LLC New Competitors Profitability Vision Present on Customers Practices Future Owners Copyright© PHMC GPE LLC 2001-2009 sqq All rights reserved
  23. 23. Vision Goal systems Idea systems Operational systems Competitive Situation C CPHMC GPE LLC A u s u s i M Business s Society t a i logic Owners s t k o Operational k s Culture Practices o m Suppliers i a Basic m e a o Personnel n Values e t r r s s Values in Society Copyright© PHMC GPE LLC 2001-2009 sqq All rights reserved
  24. 24. Change Process Learning Process for participantsPHMC GPE LLC Learning Process for oneself Learning Process for customers Learning Process for owners Copyright© PHMC GPE LLC 2001-2009 sqq All rights reserved
  25. 25. Features of Successful Change ProcessPHMC GPE LLC 1. Crystallized MISSION 2. Communication: - simple - repetition 3. Concrete examples 4. Change energy 5. Tolerance for Resistance 6. Being example Copyright© PHMC GPE LLC 2001-2009 sqq All rights reserved
  26. 26. Succesfull Companies in FuturePHMC GPE LLC Succesfull Regulation Companies in Future Market efficiency - Brand - Profile - Segments - Differentiation Competition Cost efficiency -Volume -Partnership -Core competence Copyright© PHMC GPE LLC 2001-2009 sqq All rights reserved
  27. 27. Future Firm  Individualism Information TechnologyPHMC GPE LLC  Small self managed Leadership, Creating units Human Energy  New ways of working Rising Competition  International Contacts Short product Lifecycles  New organizational Educating Customers solutions Traditional businesses are changing Copyright© PHMC GPE LLC 2001-2009 sqq All rights reserved

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