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The state of twitter 2016

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Twitter has come a long way in nearly 10 years.

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The state of twitter 2016

  1. 1. The State of Twitter 2016
  2. 2. @philoakley @beinspiredsu
  3. 3. The reports of my death are greatly exaggerated Larry the Twitter bird - 2016
  4. 4. Customer Lifecycle Twitter 1. Twitter 10 Years 2. Campaign 3. Listen 4. Market research 5. Advertising 6. CRM 7. Customer onboarding 8. Periscope/Drones
  5. 5. In the beginning...
  6. 6. Twitter Sales
  7. 7. Twitter Polls
  8. 8. Twitter Ads
  9. 9. Twitter CRM
  10. 10. Customer Onboarding
  11. 11. Customer Support
  12. 12. @RoyalMail @ASOS_HeretoHelp @BTcare
  13. 13. Twitter Content
  14. 14. Estate Agents/Property Construction Hotels and Leisure Events and Weddings
  15. 15. Twitter Analytics
  16. 16. Get them on the way out
  17. 17. What are your actions?
  18. 18. http://www.outserveweb.co.uk/xero-weekly
  19. 19. Tips Twitter Search - https://twitter.com/search-advanced Twitter Analytics - https://analytics.twitter.com/ Pin a Tweet to top Twitter ads - https://ads.twitter.com/
  20. 20. Other Links Trello - https://trello.com/philipoakley/recommend Capsule CRM - http://capsulecrm.com/?referrer=WVKGRB

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