1.Market Research (Listen)
2.Get Feedback (Engage)
4.Create a Community
5.Create an Email List
6.Get More Sales
8.Get closer to you Customer/Prospect
10. Have Fun
85% ofreviews for local businesses
consumers say that they read
online 76% in 2012)
79% of consumers trust online
reviews as much as personal
recommendations (up from 72% in
• Have a designated web page for
• Allow people to submit a testimonial on
• Build it into your process
• Ask at point of sale
• Share testimonials on your Social Media
• Do you use Social Media?
• What Social Media Sites do you use?
• How would they like to be engaged on
• Would you connect?
• Links to accounts
Add to your email
P.S. By the way quick question are you using social
media these days? If so, which channels are you
spending your time? Mind if we connect there?
To serve our customers better we would like to
connect with them on the Social Media sites you use. If
you would like to connect please click this link to tell us
your favourite Social Media sites.