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Gov 2.0<br />Transparency and Technology and How its Changing the Public Sector<br />Pat Fiorenza<br />Syracuse University <br /> Gov 2.0 March 18, 2011<br />

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My Background <br />Current Masters of Public Administration Student – Syracuse University<br />Graduate Assistant for Professor Ines Mergel<br />Believer in Gov 2.0 to engage our generation and hopefully usher in a new era how we interact with government<br />No IT/Programming Background <br />Please use #Gov20 Hashtag on Twitter in addition to the #WLNY11<br />Let’s try to spark up a conversation with the community. <br />If you have questions – send them to @pjfiorenza<br /> Gov 2.0 March 18, 2011<br />

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Presentation Overview<br />Brief overview of Gov 2.0 <br />Government as a platform<br />Social Media Government<br />Great Gov 2.0 Examples<br />How to get involved<br /> Gov 2.0 March 18, 2011<br />

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Gov 2.0 Overview<br />Obama’s call for agencies to be more transparent, participatory, collaborative<br />Gov 2.0:<br />At the heart of Gov 2.0 is a movement to use technology to spur innovation and participation in government<br />http://radar.oreilly.com/assets_c/2010/05/transformative.html<br /> Gov 2.0 March 18, 2011<br />

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More Gov 2.0..<br />Cloud Computing<br />Government Data API’s<br />Mobile<br />SeeClickFix Example<br />Wikis<br />QR Codes<br />Crowdsourcing Information<br />Social Media<br /> Gov 2.0 March 18, 2011<br />

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Government as a Platform<br />Idea away from “vending machine government”<br />We pay money, expect services – don’t like the services so we shake the vending machine, there needs to be a better solution<br />Creativity boom from Apple and iTunes marketplace, how do we use this model for government innovation? <br /> Gov 2.0 March 18, 2011<br />

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Gov 2.0 Initiatives - Local <br />"The City of Manor's motivation to embrace Gov 2.0 principles came out of significant budgetary constraints that were beginning to impact our ability to serve our constituents. Manor does not have a significant tax base, yet we do have 6,500 people we must provide service to on a daily basis. As a city, we knew we could not afford to buy the industry solutions -- and financing technology just did not make sense, so we went another direction and began to innovate."<br />Manor, Texas<br />Epicenter of Gov 2.0 <br />Impact on local Gov<br />QR Code Program<br />Citizen Engagement Portal<br />Pothole Reporting System<br /> Gov 2.0 March 14, 2011<br />

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Gov 2.0 Initiatives - Local <br />San Ramon Fire Department App<br />Places CPR Certified residents in a database, alerts them when there is a cardiac arrest dispatch in a public area and the nearest defibrillator. <br />Spurred by the Fire Chief, dubbed, Fire Chief 2.0, being next door to someone having a cardiac arrest, but not being notified. <br /> Gov 2.0 March 14, 2011<br />

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Gov 2.0 Initiatives – Federal<br />NASA<br />EPA<br />FOIA.gov<br />Data.gov<br />Recovery.gov<br />United States Geological Survey (USGS)<br />Lots of great examples, would love to hear any examples you know of or any cool ideas you have!<br /> Gov 2.0 March 14, 2011<br />

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Social Media In Government<br />Facebook, Twitter, FourSquare – for government! <br />Government is using these channels to engage<br />Everyone in government uses social media a little differently.<br />Not all agencies on the bandwagon, yet<br /> Gov 2.0 March 18, 2011<br />

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Challenges and Best Practices<br />Challenges <br />Digital Divide<br />Legal Questions<br />Using technology in meaningful ways <br />Organizational Culture<br />Best Practices<br />Pull information from constituents, don’t just push information out<br />Focused Objectives with social media<br />Measure results<br /> Gov 2.0 March 18, 2011<br />

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Get Involved!<br />Challenge.gov<br />Federal Agencies post a particular problem which they are facing and allow citizens to compete to find an innovative solution. <br />Winners are given either monetary or non-monetary prizes <br /> Gov 2.0 March 18, 2011<br />

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More Great Resources..<br />GovLoop<br />“Facebook for Feds”<br /> Endless blog posts, discussions, great resource<br />GovFresh<br />O’Reilly Media<br />Mashable<br />Techcrunch<br /> Gov 2.0 March 18, 2011<br />

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Contact Information <br />My contact information:<br />pjfiorenza@gmail.com<br />Twitter: @pjfiorenza<br />Would love to connect!<br /> Gov 2.0 March 18, 2011<br />