Peter Cooke

- Melbourne, Australia, Australia
Work Digital Experience Manager - Consumer at Australia Post
Industry Technology / Software / Internet
About As a passionate Experience Manager, I am passionate about people and digital products. I am a customer focused with expertise in driving business growth, enabled through technology. I have demonstrated experience in: User research, information architecture, interaction design, customer experience design (CX), user experience design (UX), personalisation strategy, design thinking, service design, prototyping, agile delivery, digital strategy, and value proposition design. My broad technology experience covers: Websites, ecommerce, customer experience platforms, member portals, custom iOS & Android apps, CRM and automation, intranets, and enterprise applications. I have broad experience ...