KEYS TO A
ITT Technical Institute
What is a Resume?
The Resume is:
A tool to market yourself so that you can get the interview!
An expression of you (showcases your skills/qualifications &
The first thing a recruiter or hiring manager looks at in the hiring
process ( usually for maximum of 30-60 seconds)
What will truly make a difference in the type of job you will get
YOUR TICKET TO AN
CHRONOLOGICAL - ( preferred
format to use)
SKILLS – ( May be used by some
people if appropriate)
You should have digital and hard
Organized by your employment history in
reverse chronological order, with job
titles/names of employers/locations of
employers/dates of employment/
accomplishments, working backwards 10-15
A standard chronological resume may be your
best choice if most/all of your experience has
been in one field, you have no large employment
gaps, and you plan to stay in that same field. (It
may be wise to slightly tweak your resume when
applying to various fields)
The chronological resume is preferred by
the widest variety of employers, as well as
by recruiters and many of the Internet job
It is “Reader Friendly”
Clearly demonstrates your job history and
FUNCTIONAL RESUME (Skills)
For job seekers with limited work experience, a checkered job
history, or a job history in a different career field
Organized by skills and functions clusters
customer service skills
Company names, employment dates, and position titles are
Works best for homemakers returning to the workforce, new
graduates without any prior work experience, or individuals with
wide employment gaps
The least common and least preferred by employers -- and most
Internet job boards do not accept this resume format.
(Disclaimer: this is kinda old
info) You should use a machine scannable resume only if the
employer requests one
Also known as a text or scannable resume
Highlights keywords – words relevant to a specific job or field.
May include specific skills, software, hardware, industry specific
tolls, certifications, etc.
Useful because many employers now use applicant tracking
systems to store candidate information and resumes. Search
later for open positions. Database scans key words.
KEEP IT SIMPLE!
No italics, no underlining, no shading, or other unusual
enhancements. No bold or ALL CAPS. It's unnecessary; the
scanner does not differentiate between this and other font styles.
Others (i.e. professional associations,
training, certifications, volunteer
experience, military experience)
Leave references off (should be in a
E-mail Address (should be
NEVER include personal information such as photos,
height, weight, gender, marital status, nationality, or
religion (illegal for employers to use this information
in hiring decision). Plus, it might make people
uncomfortable. Kinda like talking politics with your
BE CREATIVE. This is an advertisement for you. You
want your resume to stand out from the rest.
The objective tells the employer what
you want to do and what you have to
The objective should be general yet
geared towards the job you are seeking.
Should not be self-centered – employers
want to know what you can do for them!
Begin with your current or most recent
Your anticipated graduation date
Include grade point average (3.0 or higher),
academic honors, and any other awards.
Also include relevant courses/projects ( ex.
Include any certificates completed or
Separate into categories:
Customer Service Skills
Begin with your most recent employer
Entries should include:
Company Name, City, State
Dates of Employment ( Month and Year)
Position Title ( Bullet and Italicize)
Description of job duties (3-4)
• Use bullet form
• Use ACTION/POWER words (i.e. developed, trained,
converted, reduced, increased, assisted, provided,
coordinated, implemented, achieved) This is very important.
• If you’re no longer employed at a certain organization make
sure that the position description is in the past tense
LET’S PRACTICE—write a summary, using power words, of
your current/last position’s responsibitlities
Internship Experience will be under Work
Same format as the work experience
• Company Name, City, State
• Dates of Employment
• Position Title ( Ex. Network Administrator Intern)
• Description of job duties
Use experiences you may have in the
Volunteer work for local community center,
clubs, organizations, etc.
Good to use if work experience is limited.
I like to put this in a separate category…but
that’s just me…
Do NOT include references on your resume.
Use a separate a reference page.
References available upon request on the
bottom of your resume
Three types of references:
Educational (teachers, coaches, etc.)
Professional (previous managers or supervisors from
Personal (NO family members – do not list personal
references unless specifically requested to do so.)
Doing this makes your resume look shady.
KEYS TO A GOOD RESUME
Short and Concise
Error Free (proof read for grammar,
punctuation and spelling) Duh…
Quality paper and printing ( Resume
Paper) But don’t go overboard…don’t
spray it with Fantasy
Source: Employment Techniques in the 21st Century
EMPLOYERS USE OF RESUMES
Scan quickly to determine whether or not to
Look at education, skills, experience
Develop interview questions
Assess communication skills
Transferable skills (i.e. initiative, high energy,
communication and time management skills,
leadership ability, ability to multi-task, team
player, work under pressure, analytical skills,
Ensure that your resume is error free – proofread, proofread,
proofread! Be sure to catch all spelling errors, grammatical
weaknesses, unusual punctuation, and inconsistent capitalizations,
or any inconsistencies for that matter
Make appointment with career services or a professor to review
Update resume as you acquire new skills/experience (I update mine
often, even if I’m not looking for work)
Save a backup copy of your resume.
Use one font type…something nice, with a nice serif.
Don’t use thick card stock paper that you sprayed with Britney
Use a professional email address. I.e., something besides
email@example.com, firstname.lastname@example.org, etc.
Your Resume is a self-promotional
document that presents you in the best
possible light, for the purpose of getting
invited to a job interview.