peter purgathofer
purg@igw.tuwien.ac.at
@peterpur
technische universität wien
fakultät ür informatik
institut ür gestaltun...
6 factors to consider
in quality of media experience
1 communities
»continuous partial attention« linda stone
2 placebo effects
Neumann et al »Television Sound and Viewer Perceptions«
»The emperor's clothes in high resolution: An experimental study
of the framing effect and the diffusion of HDTV«
3 authenticity
authenticity
factual – fictional
objective – subjective
truth – lie
complete – cutout
relevant – trivial
4 interaction
usability
usability utility
usability utility
likability
valuable
valuable
useful
desirable
accessible
credible
findable
usable
valuable
useful
desirable
accessible
credible
findable
usable
useful!
valuable
useful
useful!
» «
faster
cheaper
smaller
more
faster
cheaper
smaller            
more
who does what,
when, where, why,
how, and with
whom?
» «
simplicity any fool can make things complicated, but it
requires a genius to make things simple e. f.
schumacher, ökonom
s...
»for me, one of the most
important design principles is to
omit the unimportant in order to
emphasise the important.«
diet...
empty spot
for notes
empty spot
for notes
empty spot
for notes
empty spot
for notes
empty spot
for notes
quick access
butt...
less is more (more or less)
5 aesthetics
usability utility
likability
usability utility
aesthetics
aesthetics
sensual or sensory experience, and the kind of taste
judgments that concern how something feels.
Principle 1
Principle 2
Principle 3
Principle 4
maximum effect for minimum means
unity in variety
most advanced, yet accept...
Principle 1
Principle 2
Principle 3
Principle 4
maximum effect for minimum means
unity in variety
most advanced, yet accept...
»In interaction design, we are not doing
visual art. The user’s aesthetic experience lies
in the interaction, the way in w...
Towards an articulation of
interaction aesthetics
Jonas Löwgren
manuscript, June 16, 2009
to appear in
The New Review of H...
Jonas Löwgren:
»The use qualities
of digital designs«
Towards an articulation of
interaction aesthetics
Jonas Löwgren
manuscript, June 16, 2009
to appear in
The New Review of H...
pliability 
Towards an articulation of
interaction aesthetics
Jonas Löwgren
manuscript, June 16, 2009
to appear in
The New Review of H...
6 sharing
we share what we love
Once relegated to the legal
hinterlands, copyright has taken
center stage in recent years. Now,
copyright law is of direct...
copyright has become a
major influence
on media experience
»Code is Law«
Lawrence Lessig
»Ultimately, I think the fact that
people will copy the stuff that
they like is not a problem; it’s a
fact. Problems are th...
peppersprayingcop.tumblr.com
Copyright law is playing a profound role in
shaping our very identities. Copyright’s
regulation, propertization, and
monop...
»read/write culture«
»read-only culture«
thank you for your attention
peter purgathofer
purg@igw.tuwien.ac.at
@peterpur
6 factors to consider in quality of media experience
6 factors to consider in quality of media experience
6 factors to consider in quality of media experience
6 factors to consider in quality of media experience
6 factors to consider in quality of media experience
6 factors to consider in quality of media experience
6 factors to consider in quality of media experience
6 factors to consider in quality of media experience
6 factors to consider in quality of media experience
6 factors to consider in quality of media experience
6 factors to consider in quality of media experience
6 factors to consider in quality of media experience
6 factors to consider in quality of media experience
6 factors to consider in quality of media experience
6 factors to consider in quality of media experience
6 factors to consider in quality of media experience
6 factors to consider in quality of media experience
6 factors to consider in quality of media experience
6 factors to consider in quality of media experience
6 factors to consider in quality of media experience
6 factors to consider in quality of media experience
6 factors to consider in quality of media experience
6 factors to consider in quality of media experience
6 factors to consider in quality of media experience
6 factors to consider in quality of media experience
6 factors to consider in quality of media experience
6 factors to consider in quality of media experience
6 factors to consider in quality of media experience
6 factors to consider in quality of media experience
6 factors to consider in quality of media experience
6 factors to consider in quality of media experience
6 factors to consider in quality of media experience
6 factors to consider in quality of media experience
6 factors to consider in quality of media experience
6 factors to consider in quality of media experience
6 factors to consider in quality of media experience
6 factors to consider in quality of media experience
6 factors to consider in quality of media experience
6 factors to consider in quality of media experience
6 factors to consider in quality of media experience
6 factors to consider in quality of media experience
6 factors to consider in quality of media experience
6 factors to consider in quality of media experience
6 factors to consider in quality of media experience
6 factors to consider in quality of media experience
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slides of my keynote talk at the quality of multimedia experience workshop in klagenfurt, juli 2013 - http://qomex2013.org

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6 factors to consider in quality of media experience

  1. 1. peter purgathofer purg@igw.tuwien.ac.at @peterpur technische universität wien fakultät ür informatik institut ür gestaltungs- und wirkungsforschung
  2. 2. 6 factors to consider in quality of media experience
  3. 3. 1 communities
  4. 4. »continuous partial attention« linda stone
  5. 5. 2 placebo effects
  6. 6. Neumann et al »Television Sound and Viewer Perceptions«
  7. 7. »The emperor's clothes in high resolution: An experimental study of the framing effect and the diffusion of HDTV«
  8. 8. 3 authenticity
  9. 9. authenticity factual – fictional objective – subjective truth – lie complete – cutout relevant – trivial
  10. 10. 4 interaction
  11. 11. usability
  12. 12. usability utility
  13. 13. usability utility likability
  14. 14. valuable
  15. 15. valuable useful desirable accessible credible findable usable
  16. 16. valuable useful desirable accessible credible findable usable
  17. 17. useful! valuable useful
  18. 18. useful!
  19. 19. » «
  20. 20. faster cheaper smaller more
  21. 21. faster cheaper smaller             more who does what, when, where, why, how, and with whom?
  22. 22. » «
  23. 23. simplicity any fool can make things complicated, but it requires a genius to make things simple e. f. schumacher, ökonom simplicity is the ultimate sophistication. leonardo da vinci Simplicity isn't a bad design goal; complexity isn't a good one. joshua porter
  24. 24. »for me, one of the most important design principles is to omit the unimportant in order to emphasise the important.« dieter rams
  25. 25. empty spot for notes empty spot for notes empty spot for notes empty spot for notes empty spot for notes quick access button quick access buttons feedback LEDs RFID reader
  26. 26. less is more (more or less)
  27. 27. 5 aesthetics
  28. 28. usability utility likability
  29. 29. usability utility aesthetics
  30. 30. aesthetics sensual or sensory experience, and the kind of taste judgments that concern how something feels.
  31. 31. Principle 1 Principle 2 Principle 3 Principle 4 maximum effect for minimum means unity in variety most advanced, yet acceptable optimal match P. Hekkert: »Design aesthetics: principles of pleasure in design«
  32. 32. Principle 1 Principle 2 Principle 3 Principle 4 maximum effect for minimum means unity in variety most advanced, yet acceptable optimal match P. Hekkert: »Design aesthetics: principles of pleasure in design«
  33. 33. »In interaction design, we are not doing visual art. The user’s aesthetic experience lies in the interaction, the way in which the system behaves and responds over time in interplay with the user. To put it simply, when we talk about aesthetics we need to talk about look and feel, not merely about look.« J. Löwgren: »Five things I believe about the aesthetics of interaction design«
  34. 34. Towards an articulation of interaction aesthetics Jonas Löwgren manuscript, June 16, 2009 to appear in The New Review of Hypermedia and Multimedia ABSTRACT Even though the emerging field of user experience generally acknowl- edges the importance of aesthetic qualities in interactive products and services, there is a lack of approaches recognizing the fundamentally temporal nature of interaction aesthetics. By means of interaction criti- cism, I introduce four concepts that begin to characterize the aesthetic qualities of interaction. Pliability refers to the sense of malleability and tightly coupled interaction that makes the use of an interactive visualiza- tion captivating. Rhythm is an important characteristic of certain types of interaction, from the sub-second pacing of musical interaction to the hour-scale ebb and flow of peripheral emotional communication. Drama- turgical structure is not only a feature of online role-playing games, but plays an important role in several design genres from the most mundane to the more intellectually sophisticated. Fluency is a way to articulate the gracefulness with which we are able to handle multiple demands for our attention and action in augmented spaces. interaction aesthetics, aesthetic interaction qualities, expe- interaction aesthetics pliability rhythm dramaturgical structure fluency control etc.
  35. 35. Jonas Löwgren: »The use qualities of digital designs«
  36. 36. Towards an articulation of interaction aesthetics Jonas Löwgren manuscript, June 16, 2009 to appear in The New Review of Hypermedia and Multimedia ABSTRACT Even though the emerging field of user experience generally acknowl- edges the importance of aesthetic qualities in interactive products and services, there is a lack of approaches recognizing the fundamentally temporal nature of interaction aesthetics. By means of interaction criti- cism, I introduce four concepts that begin to characterize the aesthetic qualities of interaction. Pliability refers to the sense of malleability and tightly coupled interaction that makes the use of an interactive visualiza- tion captivating. Rhythm is an important characteristic of certain types of interaction, from the sub-second pacing of musical interaction to the hour-scale ebb and flow of peripheral emotional communication. Drama- turgical structure is not only a feature of online role-playing games, but plays an important role in several design genres from the most mundane to the more intellectually sophisticated. Fluency is a way to articulate the gracefulness with which we are able to handle multiple demands for our attention and action in augmented spaces. interaction aesthetics, aesthetic interaction qualities, expe- pliability It refers to the user's sense of shaping a malleable material in a tight loop of action and response.
  37. 37. pliability 
  38. 38. Towards an articulation of interaction aesthetics Jonas Löwgren manuscript, June 16, 2009 to appear in The New Review of Hypermedia and Multimedia ABSTRACT Even though the emerging field of user experience generally acknowl- edges the importance of aesthetic qualities in interactive products and services, there is a lack of approaches recognizing the fundamentally temporal nature of interaction aesthetics. By means of interaction criti- cism, I introduce four concepts that begin to characterize the aesthetic qualities of interaction. Pliability refers to the sense of malleability and tightly coupled interaction that makes the use of an interactive visualiza- tion captivating. Rhythm is an important characteristic of certain types of interaction, from the sub-second pacing of musical interaction to the hour-scale ebb and flow of peripheral emotional communication. Drama- turgical structure is not only a feature of online role-playing games, but plays an important role in several design genres from the most mundane to the more intellectually sophisticated. Fluency is a way to articulate the gracefulness with which we are able to handle multiple demands for our attention and action in augmented spaces. interaction aesthetics, aesthetic interaction qualities, expe- pliability It refers to the user's sense of shaping a malleable material in a tight loop of action and response. »(selbst-)wirkungserfahrung« effective experience?experience of agency?
  39. 39. 6 sharing
  40. 40. we share what we love
  41. 41. Once relegated to the legal hinterlands, copyright has taken center stage in recent years. Now, copyright law is of direct importance to the hundreds of millions of individuals [...] John Tehranian: Infringement Nation: Copyright Reform and the Law/Norm Gap.
  42. 42. copyright has become a major influence on media experience
  43. 43. »Code is Law« Lawrence Lessig
  44. 44. »Ultimately, I think the fact that people will copy the stuff that they like is not a problem; it’s a fact. Problems are things you can change. Facts are things you have to get used to.« Cory Doctorow
  45. 45. peppersprayingcop.tumblr.com
  46. 46. Copyright law is playing a profound role in shaping our very identities. Copyright’s regulation, propertization, and monopolization of cultural content determine who can draw upon such content in the discursive process of identity formation. J. Tehranian: Infringement Nation: Copyright Reform and the Law/Norm Gap.
  47. 47. »read/write culture« »read-only culture«
  48. 48. thank you for your attention
  49. 49. peter purgathofer purg@igw.tuwien.ac.at @peterpur

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