Getting feedback from your students

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Center for Teaching Development (UCSD)
Weekly Workshop: Getting Good Feedback from your Students
February 14, 2013
ctd.ucsd.edu

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Getting feedback from your students

  1. 1. CTD WEEKLYslides and resources: http://tinyurl.com/CTDFeedbackWORKSHOPS:GETTING GOODFEEDBACK FROM YOURSTUDENTS Beth Simon & Peter Newbury Center for Teaching Development, University of California, San Diego pnewbury@ucsd.edu @polarisdotca ctd.ucsd.edu #ctducsd Thursday, February 14, 2013 12:30 – 1:30 pm Center Hall, Room 316
  2. 2. The Lament of the 2 Instructor/TA… “I WANT to know if they’ve got it, but how? They just sit there! I’m pretty sure the people who are asking questions are the ones who understood it best… Why don’t the ones who are lost SAY anything?” Is what I am doing helping them?Getting Good Feedback
  3. 3. Solution: Get Feedback 3 1. Set expectations 2. Enable and encourage honest communication 3. React to student challenges and requests (Image: sphere-itize me, captain by demibrooke on flickrGetting Good Feedback
  4. 4. 1. The First Day: Critical 4 Have discussion section the FIRST WEEK  If you can’t, send email via TED/class list. Be enthusiastic (or fake it)  About content of course  About your desire to help them learn Set expectations  Tell them what you will do each week to help/prepare  Tell them how you want THEM to let you know what they want/needGetting Good Feedback
  5. 5. The First Day: Critical 5 “This was one of my favorite courses in undergrad. I am so excited to be able to help you get the most you can out of this course.” “I am here to help YOU. And I will do what I can to figure out what that is – but I can’t read your mind. I will be asking you to tell me what you need and what you want me to do.”Getting Good Feedback
  6. 6. Enable/encourage honest2. 6 communication Provide a private asking space  Email to TA  Googleform  Free surveymonkey Provide a public asking space  Discussion/Question Asking Forum in TED (be sure to monitor the forum – TA’s job?)  Piazza: Crowd-sourced Teaching Tuesday question answering Feb 19, 2:00 – 3:30 pm, CTDGetting Good Feedback
  7. 7. Muddiest Point Cards (Minute 7 Paper) Index cards you hand out in lecture or slip of paper with (smallish) text box drawn on it  Ask students to write down what most confused about at end of lecture  Drop in boxes on way out Can also be done before/in/after discussion section http://www.flaguide.org/cat/minutepapers/minutepapers1.phpGetting Good Feedback
  8. 8. mostly Two-Minute Pause Procedure lecture ( 8 ) Research study [1]  Stop every 10-12 minutes (middle of a topic is OK)  Ask students to talk with a neighbor for 2 minutes (use your phone to time it): “Review what was just lectured – explain to each other, check notes, ask a question.” Students performed one letter grade better Why does it work?  Reduces cognitive load  Provides opportunity for metacognitionGetting Good Feedback 1. Ruhl, K.L., Hughes, C.A., & Schloss, P.J. (
  9. 9. “Any questions?” 9 NEVER, NEVER ask this. Instead:  “Take a minute and talk with your neighbors to see if you understand or to come up with a question.”  Wait 1-2 minutes: walk around listening in, encourage “good questions”  Take questions and answer them or admit you aren’t sure, need time to prepare a good explanations (and get back to them!)Getting Good Feedback
  10. 10. Enable/encourage honest10 communication Reward participation and question asking  Verbally “Thanks” “That’s important” “I didn’t realize that. Thanks for asking.”  Candy  Points?Getting Good Feedback
  11. 11. React to student3. 11 challenges/requests Discussion Section:  List topics you have prepared in top left corner of board (Get these from attending lecture and ½ listening or forums or cards)  Ask students if they have other topics to add  Take vote on what students want to cover  Go from most votes to least (kind of)Getting Good Feedback
  12. 12. KQS – Keep Quit Start cards12 around week 3-4-5 “Please write down one thing I should KEEP, QUIT, START doing.” Review cards before next class Report back (selectively is OK)  Include some things there was split (quit/start)  Things people wanted and you can’t change, explain: “I HEAR YOU but I need to prepare you for the next class…”  If 90% of students say quit doing something – youGetting Good Feedback
  13. 13. How to Get Feedback13 1. Set expectations 2. Enable/encourage honest communication 3. React to student challenges/requestsGetting Good Feedback
  14. 14. How to Get Feedback14 1. Set expectations 2. Enable/encourage honest communication 3. React to student challenges/requests Concept: Martha Stacklin, UCSD-CTD Images: Action in Lane 20 by djking on flickr CCGetting Good Feedback Ping Pong by MugurM on flickr CC
  15. 15. CTD WEEKLYslides and resources: http://tinyurl.com/CTDFeedbackWORKSHOPS:GETTING GOODFEEDBACK FROM YOURSTUDENTS Beth Simon & Peter Newbury Center for Teaching Development, University of California, San Diego pnewbury@ucsd.edu @polarisdotca ctd.ucsd.edu #ctducsd Thursday, February 14, 2013 12:30 – 1:30 pm Center Hall, Room 316

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