Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Powerpoint

631 views

Published on

  • Be the first to comment

  • Be the first to like this

Powerpoint

  1. 1. Cell Phone Buyer’s Guide Tech-Connect Community [email_address] Presented by: Zeke Crater University Library
  2. 2. Personal Versus UVa Phones <ul><li>This session is aimed primarily at personal cell phone selection </li></ul><ul><li>For UVa cell phone selection, please see http://www.itc.virginia.edu/commserv/telephone/cell.html </li></ul>
  3. 3. Cell Phone Buyers’ Guide
  4. 4. Intended Use <ul><li>Emergency only </li></ul><ul><li>Casual use </li></ul><ul><li>Land line replacement </li></ul><ul><li>Business phone replacement </li></ul><ul><li>Texting </li></ul><ul><li>Web browsing </li></ul><ul><li>Gaming </li></ul><ul><li>Email </li></ul>
  5. 5. TCO over the term of the contract <ul><li>Regarding price, concentrate on total cost of ownership, not initial cost </li></ul><ul><li>If purchasing an extended warranty or insurance, know exactly what is covered and what are the deductibles </li></ul><ul><li>Trust not the sales representative. Get it in writing. </li></ul>
  6. 6. Prepaid Cell Phones <ul><li>For light use of 30 minutes or so per month, prepaid cell phones probably have the lowest total cost of ownership </li></ul><ul><li>Independent Prepaid / No Contract </li></ul><ul><ul><li>Tracfone / Net10 </li></ul></ul><ul><ul><li>Virgin Mobile </li></ul></ul><ul><ul><li>MetroPCS </li></ul></ul><ul><li>Carrier Prepaid / No Contract </li></ul><ul><ul><li>AT&T GoPhone </li></ul></ul><ul><ul><li>Verizon Prepaid </li></ul></ul><ul><ul><li>T-Mobile To Go </li></ul></ul><ul><ul><li>Sprint Boost Mobile </li></ul></ul>
  7. 7. Wireless Carrier <ul><li>Carrier is almost always more important to your satisfaction than is the phone hardware </li></ul><ul><li>Coverage is carrier related </li></ul><ul><li>Some phones are carrier specific </li></ul><ul><li>However, no cell carrier is good at customer satisfaction </li></ul><ul><li>Some are less bad (Verizon and T-Mobile) </li></ul>
  8. 8. Wireless Carrier Market Share Carrier Customers Verizon 91 Million AT&T 83 Million Sprint 48 Million T-Mobile 33 Million TracFone 14 Million US Cellular 6 Million
  9. 9. Selecting Your Carrier and Plan <ul><li>There are many websites to help select your carrier and plan </li></ul><ul><ul><li>http://www.myrateplan.com/ </li></ul></ul><ul><ul><li>http://www.letstalk.com/cell-phone-plans </li></ul></ul><ul><li>Knowing your usage pattern (how many minutes during which hours at which locations) is key to getting the best price </li></ul>
  10. 10. USA Versus World <ul><li>USA cell phone monthly rates subsidize the cell phone purchase </li></ul><ul><li>One can purchase an unlocked cell phone and use on a carrier without a contract (often called “month to month”), but USA rates are high enough to make a $200 phone “free” every two years </li></ul><ul><li>GSM versus CDMA </li></ul><ul><ul><li>Verizon and Sprint are CDMA </li></ul></ul><ul><ul><li>AT&T and T-Mobile are GSM </li></ul></ul>
  11. 11. USA Versus World II <ul><li>Multi-band (dual, tri, quad) refers to frequencies supported by the phone </li></ul><ul><li>Multi-mode refers to type of transmission technology used on the frequency (1G AMPS, 2G TDMA, CDMA2000, UMTS) </li></ul><ul><ul><li>For example, the iPhone and Nexus One both support quad-band GSM (850/900/1800/1900MHz), tri-band UMTS (I/II/V or 2100/1900/850MHz on iPhone, I/IV/VIII or 2100/1700/900MHz on Nexus One), single-band WiFi (2.4GHz) and single-band Bluetooth (2.4GHz), thus supporting four modes </li></ul></ul>
  12. 12. Handset differences <ul><ul><li>Great differences between phone manufacturers and phone models in: </li></ul></ul><ul><ul><li>Signal strength </li></ul></ul><ul><ul><li>Call quality </li></ul></ul><ul><ul><li>Microphone volume </li></ul></ul><ul><ul><li>Earpiece volume </li></ul></ul><ul><li>Know and understand the no fault return policy </li></ul><ul><li>Test the phone during this brief period </li></ul><ul><li>Do not be afraid to return the phone for a full refund </li></ul>
  13. 13. Dumb Phone Considerations <ul><ul><li>Carrier, carrier, carrier </li></ul></ul><ul><ul><li>Handset voice quality, both microphone and speaker </li></ul></ul><ul><ul><li>Are the buttons and display big and clear enough? In bright sunlight? </li></ul></ul><ul><ul><li>Signal and transmission strength </li></ul></ul><ul><ul><li>Camera and sending / receiving pictures </li></ul></ul><ul><ul><li>Battery life </li></ul></ul><ul><ul><li>Data security </li></ul></ul>
  14. 14. Smart Phone Expectations <ul><li>Expect to miss several meetings per year because calendar synchronization is hard </li></ul><ul><li>Finger (ungloved) versus stylus touch screens </li></ul><ul><li>“ High” speed data coverage area is different than voice coverage area </li></ul>
  15. 15. US Phone Operating Systems Source: ComScore survey   October 2009 Non-Smart Phone 196,773,054 RIM Blackberry 14,963,238 Apple iPhone 8,970,049 Microsoft Windows Mobile 7,131,797 PalmOS / WebOS 2,843,534 Symbian 1,297,965 Google Android 1,020,364
  16. 16. Smart Phone Considerations <ul><li>In addition to the dumb phone considerations </li></ul><ul><ul><li>Do you need a data plan? </li></ul></ul><ul><ul><li>Will the phone sync to your email and calendar systems? With full feature support? </li></ul></ul><ul><ul><li>Do you need or want tethering? </li></ul></ul><ul><ul><li>Replace MP3 player? </li></ul></ul><ul><ul><li>What does “unlimited” legally mean? </li></ul></ul><ul><ul><li>Wi-Fi support </li></ul></ul><ul><ul><li>GPS and compass </li></ul></ul>
  17. 17. Picking The Monthly Calling Plan <ul><li>The cost of exceeding your plan limits (prime time minutes, evening minutes, weekend minutes, calls out of network, text messages) are often high ($10-$1000) </li></ul><ul><li>Know whether you can increase or decrease to the next calling plan tier without penalty or restarting your contract length </li></ul><ul><li>Regional versus national versus international plans </li></ul><ul><li>With multiple cell phones, consider getting a family plan </li></ul>
  18. 18. Carrier Store Versus Authorized Retailer <ul><li>Phone price differences </li></ul><ul><li>Incentives / sales differences </li></ul><ul><li>Different warranty, extended warranty, and insurance offers </li></ul><ul><li>I would like to say expertise difference </li></ul><ul><li>Generally, a non-carrier seller will have little to no relationship with you after the sale </li></ul>
  19. 19. Also buy… <ul><li>Accessories </li></ul><ul><ul><li>Car charger? </li></ul></ul><ul><ul><li>Second wall charger? </li></ul></ul><ul><ul><li>Holster? </li></ul></ul><ul><ul><li>Wired headset? </li></ul></ul><ul><ul><li>Wireless headset? </li></ul></ul><ul><ul><li>Faceplates? </li></ul></ul><ul><ul><li>Screen protectors? </li></ul></ul><ul><ul><li>Styli? </li></ul></ul><ul><li>Consider buying these two weeks later, once you know your phone usage patterns </li></ul>
  20. 20. Exercise Caution <ul><li>Teenagers </li></ul><ul><ul><li>Texting overages </li></ul></ul><ul><ul><li>Data overages </li></ul></ul><ul><li>Ringtone or other purchases via phone can entail nasty ongoing charges – know and trust your vendor </li></ul><ul><li>Purchases are made in Europe and Japan with cell phones </li></ul><ul><ul><li>Text “HAITI” to 90999 to donate </li></ul></ul>
  21. 21. Exercise Your Rights <ul><li>Telephone number portability – take your telephone numbers with you </li></ul><ul><li>Unlock a cell phone after the contract ends - use your phone on a different carrier’s network </li></ul>
  22. 22. UVa Employee Discounts <ul><li>Many if not all carriers give a discount off monthly charges to UVa employees </li></ul><ul><li>Often a salesperson tells you there is no UVa discount – this is untrue </li></ul><ul><li>Verizon, AT&T, and Sprint all have UVa employee discounts </li></ul>
  23. 23. Cell Phone Buyer’s Guide <ul><li>Did we cover it all? </li></ul><ul><ul><li>Prepaid or monthly? </li></ul></ul><ul><ul><li>Solo or family plan? </li></ul></ul><ul><ul><li>Smart Phone or FIYP (Fits In Your Pocket)? </li></ul></ul><ul><ul><li>Subsidized or unlocked? </li></ul></ul><ul><ul><li>Which cell phone company is least bad? </li></ul></ul><ul><ul><li>Do you even need a cell phone? </li></ul></ul><ul><li>Questions? </li></ul>

×