Bruck micro learning for gov-knowledge_pulse_unpsd_barcelona_ slideshare_100610

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Public administration, e-government, performance improvement, training investments, microlearning, e-learning, capacity building, knowledge management, best practice, personalisation, organisational development,

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Bruck micro learning for gov-knowledge_pulse_unpsd_barcelona_ slideshare_100610

  1. 1. Developing Knowledge Assets for Public Service Delivery Enhancement: The MicroLearning Approach United Nations Public Service Day, Barcelona June 2010 Prof. Dr. Peter A. Bruck CEO and Chief Researcher United Nations 2010 Public Service Day
  2. 2. The e-Train Challenge Making learning as easy and effective as possible! Taking it step by learning step ! United Nations 2010 Public Service Day
  3. 3. Challenges for modern public administration employees: Knowledge work Employees in public administration have to: Switch from routine work to knowledge work Fulfil many different task:: multitasking Cope with many changes: new terms and vocabulary Learn continuously United Nations 2010 Public Service Day
  4. 4. The Step-by-Step Approach of MicroLearning Developing Knowledge Assets for Public Service Delivery Enhancement United Nations 2010 Public Service Day
  5. 5. Let‘s say this is your learning material: E-TRAINING The usual problem: As time progresses The seminar binders And manuals travel Down in priority – After 3 to 4 weeks They are out of sight. One more forgotten Learning material on The pile of history! United Nations 2010 Public Service Day
  6. 6. Aim of the MicroLearning Approach Making learning as easy and effective as possible! Taking it step by learning step ! United Nations 2010 Public Service Day
  7. 7. BUT issue: there is not enough time for sustained learning on a typical working day … United Nations 2010 Public Service Day
  8. 8. The agenda is full … The head is filled to the brink …. United Nations 2010 Public Service Day
  9. 9. In such a situation – how can one learn ? ? United Nations 2010 Public Service Day
  10. 10. Insight Learning must be much easier! Learning can be easier! And e-technology can be made to help us! United Nations 2010 Public Service Day
  11. 11. Easy: MicroLearning E-solution based on learning card system and learning psychology of memorization MicroLearning-Steps – a flow of short impulses is created to assist the learner to steadily progress Repeated unobtrusive, following a smart personalized pattern Integrated into the daily (working) routine! United Nations 2010 Public Service Day
  12. 12. A new approach to e-Trainings: Microlearning with the Knowledge Pulse United Nations 2010 Public Service Day
  13. 13. Contact: Prof. Dr. Peter A. Bruck Ph.D., CEO and Chief Researcher bruck@researchstudio.at Business Development: Mag. Rainer Schilcher, Head of Operation schilcher@researchstudio.at Project Development Contact: DI Gregor Cholewa, Product Manager cholewa@researchstudio.at Thank you for your attention! www.knowledgepulse.com | www.microlearning.org | www.researchstudio.at United Nations 2010 Public Service Day

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