Cegoc - Gamification increase engagement and effectiveness of learning

Pete Baikins
Pete BaikinsInternational speaker, CEO GAMIFICATION+, Chairs Gamification Europe & Founder of The Gamification Awards
MEDIA PARTNERS
Founder – GAMIFICATION+ LTD
Entrepreneur in Residence at University of Brighton
Chair – International Gamification Confederation
(GamFed)
Researcher in Gamification in HR at CROME (Centre for
Research on Management & Employment)
Organiser of Brighton Gamification Meetup
Ambassador for Worthing & Adur and Brighton & Hove
Chambers of Commerce
Gamification refers to the use of game
mechanics in non-gaming contexts
The process of making activities more game-like
http://www.thefuntheory.com/speed-camera-lottery-0
FUTURE DEFINITION
“Gamification is becoming a catch all word that encompasses not just
gamification but also serious games, simulations, game based learning and playful
experiences” Raftopoulos (2015)
Marigo Raftopoulos
http://www.researchgate.net/publ
ication/274963363_How_enterpri
ses_play_Towards_a_taxonomy
_for_enterprise_gamification
“Games give us unnecessary obstacles
that we volunteer to tackle” Bernard Suits
“UX design is about
removing problems
from the user. Game
design is about
giving problems to
the user”
Raph Koster
“UX design is about
removing problems
from the user. Game
design is about
giving problems to
the user”
Raph Koster
“UX design is about
removing problems
from the user. Game
design is about
giving problems to
the user”
Raph Koster
Activision spent 6 years and how much money
developing and launching the game Destiny?
A. £31,000,000
B. £105,000,000
C. £310,000,000
“UX design is about
removing problems
from the user. Game
design is about
giving problems to
the user”
Raph Koster
How much did Destiny make in sales the first
day?
A. £50,000,000
B. £500,000,000
C. £900,000,000
What percentage of video game
players in the UK are female?
A. 27%
B. 41%
C. 52%
According to Newzoo (April, 2016) the
global games market in 2016 is worth?
A. $99.6 billion
B. $86.8 billion
C. $61.1 billion
SCIENCE
Oxytocin
Serotonin
Endorphins
Dopamine
Maslow’s Hierarchy
of Needs
Three basic needs
Competence
Autonomy
Relatedness
Self-Determination Theory
Three key
drivers
Mastery
Purpose
Autonomy
Daniel Pink - Drive
Marczewski’s Three
Layers of Motivation
HARD FUN
PLAYING TO SEE HOW GOOD I REALLY AM
PLAYING TO BEAT THE GAME
HAVING MULTIPLE OBJECTIVES
REQUIRING STRATEGY RATHER THAN LUCK
EASY FUN
EXPLORING NEW WORLDS
EXCITEMENT AND ADVENTURE
WANTING TO FIGURE IT OUT
SEEING WHAT HAPPENS IN THE STORY
LIKING THE SOUND OF CARDS SHUFFLING
PEOPLE FUN
IT’S THE PEOPLE THAT ARE ADDICTIVE NOT THE GAME
I WANT AN EXCUSE TO INVITE MY FRIENDS OVER
I DON’T LIKE GAMES BUT IT’S A FUN WAY TO SPEND TIME
WITH MY FRIENDS
I DON’T PLAY BUT IT’S FUN TO WATCH
SERIOUS FUN
PERSONAL GOALS
THE BIG PICTURE
Points
Resources
Boss fights
Game components
Content unlocking
Badges
Levels
Progression
Collections
Achievements
Social graph
Leaderboards
Teams
Combat Virtual goods
Quests
Virtual currency
Avatars
Gifting
http://www.maersk.com/en/hardware/quest-for-oil
VIRTUOSO
Compettia - retaME
Cegoc - Gamification increase engagement and effectiveness of learning
GAMIFIED CRM ONBOARDING
Name Role Points Coins Collections Badges Level
Months
Played
Avg.
points/mth
Jane Employee 297,560 502 21 18 37 4 74,390
Simon Director 683,220 299 0 18 50 11 62,111
Ryan Employee 173,400 466 23 14 30 3 57,800
Jeanette Employee 430,670 546 0 12 43 11 39,152
Claire Employee 89,285 254 5 18 23 3 29,762
Laura Employee 293,950 496 1 21 37 11 26,723
Marsha Employee 215,115 354 28 19 32 10 21,512
Andrew Employee 179,355 335 13 14 30 9 19,928
Jen Employee 378,920 1142 27 19 40 21 18,044
Geoff Employee 193,205 493 9 18 31 11 17,564
TOP 10 USERS
TOP USER
Name Role Points Coins Collections Badges Level
Months
Played
Avg.
points/mth
Jane Employee 297,560 502 21 18 37 4 74,390
Simon Director 683,220 299 0 18 50 11 62,111
Ryan Employee 173,400 466 23 14 30 3 57,800
Jeanette Employee 430,670 546 0 12 43 11 39,152
Claire Employee 89,285 254 5 18 23 3 29,762
Laura Employee 293,950 496 1 21 37 11 26,723
Marsha Employee 215,115 354 28 19 32 10 21,512
Andrew Employee 179,355 335 13 14 30 9 19,928
Jen Employee 378,920 1142 27 19 40 21 18,044
Geoff Employee 193,205 493 9 18 31 11 17,564
LEAD BY EXAMPLE
Name Role Points Coins Collections Badges Level
Months
Played
Avg.
points/mth
Jane Employee 297,560 502 21 18 37 4 74,390
Simon Director 683,220 299 0 18 50 11 62,111
Ryan Employee 173,400 466 23 14 30 3 57,800
Jeanette Employee 430,670 546 0 12 43 11 39,152
Claire Employee 89,285 254 5 18 23 3 29,762
Laura Employee 293,950 496 1 21 37 11 26,723
Marsha Employee 215,115 354 28 19 32 10 21,512
Andrew Employee 179,355 335 13 14 30 9 19,928
Jen Employee 378,920 1142 27 19 40 21 18,044
Geoff Employee 193,205 493 9 18 31 11 17,564
BADGES
Name Role Points Coins Collections Badges Level
Months
Played
Avg.
points/mth
Jane Employee 297,560 502 21 18 37 4 74,390
Simon Director 683,220 299 0 18 50 11 62,111
Ryan Employee 173,400 466 23 14 30 3 57,800
Jeanette Employee 430,670 546 0 12 43 11 39,152
Claire Employee 89,285 254 5 18 23 3 29,762
Laura Employee 293,950 496 1 21 37 11 26,723
Marsha Employee 215,115 354 28 19 32 10 21,512
Andrew Employee 179,355 335 13 14 30 9 19,928
Jen Employee 378,920 1142 27 19 40 21 18,044
Geoff Employee 193,205 493 9 18 31 11 17,564
COINS
Name Role Points Coins Collections Badges Level
Months
Played
Avg.
points/mth
Jane Employee 297,560 502 21 18 37 4 74,390
Simon Director 683,220 299 0 18 50 11 62,111
Ryan Employee 173,400 466 23 14 30 3 57,800
Jeanette Employee 430,670 546 0 12 43 11 39,152
Claire Employee 89,285 254 5 18 23 3 29,762
Laura Employee 293,950 496 1 21 37 11 26,723
Marsha Employee 215,115 354 28 19 32 10 21,512
Andrew Employee 179,355 335 13 14 30 9 19,928
Jen Employee 378,920 1142 27 19 40 21 18,044
Geoff Employee 193,205 493 9 18 31 11 17,564
Cegoc - Gamification increase engagement and effectiveness of learning
For more fun access whitepapers, webinars
and articles on our website
pete.jenkins@gamificationplus.uk
http://gamificationplus.uk
@gamifiplus @petejenkins
Thank you for listening.
See you in my
Transformation Lab
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Cegoc - Gamification increase engagement and effectiveness of learning

  • 2. Founder – GAMIFICATION+ LTD Entrepreneur in Residence at University of Brighton Chair – International Gamification Confederation (GamFed) Researcher in Gamification in HR at CROME (Centre for Research on Management & Employment) Organiser of Brighton Gamification Meetup Ambassador for Worthing & Adur and Brighton & Hove Chambers of Commerce
  • 3. Gamification refers to the use of game mechanics in non-gaming contexts The process of making activities more game-like
  • 5. FUTURE DEFINITION “Gamification is becoming a catch all word that encompasses not just gamification but also serious games, simulations, game based learning and playful experiences” Raftopoulos (2015) Marigo Raftopoulos http://www.researchgate.net/publ ication/274963363_How_enterpri ses_play_Towards_a_taxonomy _for_enterprise_gamification
  • 6. “Games give us unnecessary obstacles that we volunteer to tackle” Bernard Suits
  • 7. “UX design is about removing problems from the user. Game design is about giving problems to the user” Raph Koster
  • 8. “UX design is about removing problems from the user. Game design is about giving problems to the user” Raph Koster
  • 9. “UX design is about removing problems from the user. Game design is about giving problems to the user” Raph Koster Activision spent 6 years and how much money developing and launching the game Destiny? A. £31,000,000 B. £105,000,000 C. £310,000,000
  • 10. “UX design is about removing problems from the user. Game design is about giving problems to the user” Raph Koster How much did Destiny make in sales the first day? A. £50,000,000 B. £500,000,000 C. £900,000,000
  • 11. What percentage of video game players in the UK are female? A. 27% B. 41% C. 52%
  • 12. According to Newzoo (April, 2016) the global games market in 2016 is worth? A. $99.6 billion B. $86.8 billion C. $61.1 billion
  • 20. PLAYING TO SEE HOW GOOD I REALLY AM
  • 21. PLAYING TO BEAT THE GAME
  • 28. SEEING WHAT HAPPENS IN THE STORY
  • 29. LIKING THE SOUND OF CARDS SHUFFLING
  • 31. IT’S THE PEOPLE THAT ARE ADDICTIVE NOT THE GAME
  • 32. I WANT AN EXCUSE TO INVITE MY FRIENDS OVER
  • 33. I DON’T LIKE GAMES BUT IT’S A FUN WAY TO SPEND TIME WITH MY FRIENDS
  • 34. I DON’T PLAY BUT IT’S FUN TO WATCH
  • 38. Points Resources Boss fights Game components Content unlocking Badges Levels Progression Collections Achievements Social graph Leaderboards Teams Combat Virtual goods Quests Virtual currency Avatars Gifting
  • 44. Name Role Points Coins Collections Badges Level Months Played Avg. points/mth Jane Employee 297,560 502 21 18 37 4 74,390 Simon Director 683,220 299 0 18 50 11 62,111 Ryan Employee 173,400 466 23 14 30 3 57,800 Jeanette Employee 430,670 546 0 12 43 11 39,152 Claire Employee 89,285 254 5 18 23 3 29,762 Laura Employee 293,950 496 1 21 37 11 26,723 Marsha Employee 215,115 354 28 19 32 10 21,512 Andrew Employee 179,355 335 13 14 30 9 19,928 Jen Employee 378,920 1142 27 19 40 21 18,044 Geoff Employee 193,205 493 9 18 31 11 17,564 TOP 10 USERS
  • 45. TOP USER Name Role Points Coins Collections Badges Level Months Played Avg. points/mth Jane Employee 297,560 502 21 18 37 4 74,390 Simon Director 683,220 299 0 18 50 11 62,111 Ryan Employee 173,400 466 23 14 30 3 57,800 Jeanette Employee 430,670 546 0 12 43 11 39,152 Claire Employee 89,285 254 5 18 23 3 29,762 Laura Employee 293,950 496 1 21 37 11 26,723 Marsha Employee 215,115 354 28 19 32 10 21,512 Andrew Employee 179,355 335 13 14 30 9 19,928 Jen Employee 378,920 1142 27 19 40 21 18,044 Geoff Employee 193,205 493 9 18 31 11 17,564
  • 46. LEAD BY EXAMPLE Name Role Points Coins Collections Badges Level Months Played Avg. points/mth Jane Employee 297,560 502 21 18 37 4 74,390 Simon Director 683,220 299 0 18 50 11 62,111 Ryan Employee 173,400 466 23 14 30 3 57,800 Jeanette Employee 430,670 546 0 12 43 11 39,152 Claire Employee 89,285 254 5 18 23 3 29,762 Laura Employee 293,950 496 1 21 37 11 26,723 Marsha Employee 215,115 354 28 19 32 10 21,512 Andrew Employee 179,355 335 13 14 30 9 19,928 Jen Employee 378,920 1142 27 19 40 21 18,044 Geoff Employee 193,205 493 9 18 31 11 17,564
  • 47. BADGES Name Role Points Coins Collections Badges Level Months Played Avg. points/mth Jane Employee 297,560 502 21 18 37 4 74,390 Simon Director 683,220 299 0 18 50 11 62,111 Ryan Employee 173,400 466 23 14 30 3 57,800 Jeanette Employee 430,670 546 0 12 43 11 39,152 Claire Employee 89,285 254 5 18 23 3 29,762 Laura Employee 293,950 496 1 21 37 11 26,723 Marsha Employee 215,115 354 28 19 32 10 21,512 Andrew Employee 179,355 335 13 14 30 9 19,928 Jen Employee 378,920 1142 27 19 40 21 18,044 Geoff Employee 193,205 493 9 18 31 11 17,564
  • 48. COINS Name Role Points Coins Collections Badges Level Months Played Avg. points/mth Jane Employee 297,560 502 21 18 37 4 74,390 Simon Director 683,220 299 0 18 50 11 62,111 Ryan Employee 173,400 466 23 14 30 3 57,800 Jeanette Employee 430,670 546 0 12 43 11 39,152 Claire Employee 89,285 254 5 18 23 3 29,762 Laura Employee 293,950 496 1 21 37 11 26,723 Marsha Employee 215,115 354 28 19 32 10 21,512 Andrew Employee 179,355 335 13 14 30 9 19,928 Jen Employee 378,920 1142 27 19 40 21 18,044 Geoff Employee 193,205 493 9 18 31 11 17,564
  • 50. For more fun access whitepapers, webinars and articles on our website pete.jenkins@gamificationplus.uk http://gamificationplus.uk @gamifiplus @petejenkins Thank you for listening. See you in my Transformation Lab