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  1. 1. Performance Management Training Forum 2010 Performance Management Training Forum 2010 Earn up to 18 Drive Breakthrough Results through Strategy, CPE credits! Execution and Performance Management Leverage January 20 – 22, 2010 | Arlington, VA Strategy- Featuring Three Comprehensive Courses: Based Strategy Mapping and Planning  Understand the strategic planning process and priority outcomes that define Measures your organization  Learn how to drive a performance culture to ensure the success of key to Improve strategic initiatives Developing and Using Performance Measures Bottom Line  Acquire the skills to successfully build a performance measurement system that aligns with organizational goals Results  Build high-impact performance measures that both drive and monitor strategy execution Performance Reporting  Learn how to deliver the correct kind of information using the right tools to improve decision making  Incorporate reporting techniques that allow for enhanced reach, receptivity, transparency and clarity In Association with: www.ASMIweb.com/Performance 1 www.ASMIweb.com/Performance
  2. 2.  day one Performance Management Training Forum 2010 January 20, 2010 Course One: Strategy Mapping and Planning 8:30 11:00 Registration & Continental Breakfast Develop a Strategy with a Bias for 9:00 Implementation Identify Your Organization’s  Analyze and engage key stakeholders for Strategic Goals effective strategy implementation  Determine where your organization’s current  Promote an active culture of change understanding of strategic planning lies and acceptance for strategic planning through communication  Identify key goals and outcomes of performance management for 12:00 your organization Lunch Break 9:30 1:00 Address the Need for Strategy Strategy Architecture and and Alignment Implementation: From Issues  Pinpoint organizational problems and what to Strategy should be measured  Understand the structure of themes, strategy maps and Balanced Scorecards  Understand the value of benchmarking for strategic success  Apply the strategic management framework using case study methodology 10:00 2:30 Strategy 101: Building Solid Break & Refreshments Fundamentals 2:45  Review the basics of strategic planning while discussing the various approaches Strategy Mapping and Accountability many experts use  Craft the role teams will play in  Re-discover fundamental strategic planning strategic planning tools such as SWOT Analysis, the BCG  Use case studies and hands-on exercises Growth Share Matrix and Value Innovation to learn how strategy maps enable strategy execution and strategy measurement 10:45 Break & Refreshments 4:00 Course One Adjourns who should attend:  Strategic Planners  Program Analysts  Directors of Performance Reporting  Project Managers  Performance Analysts  Project Support Staff  Budget Managers 2 www.ASMIweb.com/Performance
  3. 3.  day two Performance Management Training Forum 2010 January 21, 2010 Course Two: Developing and Using Performance Measures 8:30 1:00 Registration & Continental Breakfast Use Strategy to Develop an Optimal 9:00 Portfolio of Initiatives Create a Strategy-Aligned  Clarify the different characteristics of Performance Management System objectives and initiatives to Drive Results  Practice linking initiatives to the strategy map and measures using case studies  Prioritize key objectives that serve as the foundation for measures and initiatives 2:00  Identify leading an lagging measures, targets and initiatives Measure and Manage Strategic Initiatives 9:30  Explore differences in measuring initiatives Develop the Right Measures (projects) versus strategic objective and Targets  Compare tools and techniques for managing strategic initiatives  Decipher the difference between strategic and analytical measures 2:30  Work with a case study to develop Break & Refreshments measures and initiatives 2:45 10:45 Cascade Strategy and Measures Break & Refreshments  Discover the primary options your 11:00 organization has for cascading a strategy mind-set Take Measures to the Next Level  Use cascading methods to incorporate  Establish targets and color band logic to measures into daily operations and engage improve performance and monitoring of employees with strategic systems strategy execution  Learn index measures and structured 4:00 subjective measures Course Two Adjourns 12:00 Lunch Break top five reasons to attend: Build a strategic Identify key Maximize Build strategy Improve the framework performance project team maps through efficiency of your linked to your indicators and use efficiency through hands-on reporting process organization’s them to improve improved exercises specific goals results communication and development www.ASMIweb.com/Performance 3
  4. 4.  day three Performance Management Training Forum 2010 January 22, 2010 Course Three: Performance Reporting 8:30 12:00 Registration & Continental Breakfast Lunch Break 9:00 1:00 Performance Reporting 101 Communicating and Reporting  Further your knowledge of dashboards, Performance Metrics scorecards and analytical reporting  Effectively communicate agency  Learn about key business intelligence performance initiatives to decision makers concepts and new strategic data sources  Create dynamic reports that drive decision-making 10:30 Break & Refreshments 2:00 Break & Refreshments 10:45 2:15 Communicating Strategy throughout Managing Performance Data the Organization  Identify technological solutions to make the  Generate different drill-downs needed for performance reporting process smoother different types of users  Successfully manage your performance data  Share experiences on uses of reporting using information systems and communication tools 3:15 11:15 Maximize Performance Management Reporting Needs throughout the Success in Your Organization BSC Lifecycle  Evaluate the future of performance  Recap the balanced scorecard lifecycle and management in your organization acknowledge when and what information is  Address issues or concerns with crucial at various stages implementation and maintaining your  Identify where necessary information can performance management framework be located and how to manipulate it to succeed in maintaining your 4:00 balanced scorecard Course Three Adjourns “The instructor was knowledgeable of the materials and could draw from their many experiences in the field.” Doris Konicki, Director, Research and Strategy, ACOEM 4 www.ASMIweb.com/Performance
  5. 5.  training Performance Management Training Forum 2010 In House Training One of the more popular vehicles for your objectives. While the majority of accessing the Institute’s educational on-site trainings are focused on smaller offerings is the delivery of on-site trainings and groups, the Institute also has the ability to management facilitations. Bringing a accommodate |organizational-wide training training or facilitation in-house gives you the initiatives. Utilizing multiple instructors, the opportunity to customize a program that Institute has the capacity to deliver courses to addresses your exact challenges and provides groups of up to 300 participants per day. a more personal learning experience, while virtually eliminating travel expenses. Whether AREAS OF EXPERTISE you require training for a small group or for an On-site delivery of single courses, certification organizational-wide initiative, the advanced programs and entire packages of specialized learning methods employed by the Institute courses are available in the following areas: will create an intimate training atmosphere that maximizes knowledge transfer to enhance  Strategic Planning the talent within your organization.  Performance Measurement CUSTOMIZATION  Project Management We realize that not all obstacles can be  Lean Six Sigma overcome by applying an “off-the-shelf  Workforce Management solution”. While many training providers will  Budgeting and Forecasting offer you some variation of their standard training, the Institute’s subject matter  Contracting experts will work with you and your team  Performance Reporting to examine your programs and determine  Program Evaluation your exact areas of need. The identification  Administrative Management of real life examples will create a learning atmosphere that resonates with participants  Change Management while at the same time providing immediate  Balanced Scorecard return on your training investment. Using interactive exercises that employ actual For more information about in-house training projects or scenarios from your organization, options available to you, please contact instructors can address specific challenges and Jennifer Mueller at 202-739-9619 or email her align the curriculum of each session to at Jennifer.Mueller@PerformanceInstutite.org The American Strategic Management Institute The American Strategic Management Institute (ASMI) is the nation’s leading authority on measurement and management methodologies for improving individual and organizational performance. ASMI’s mission is to identify, study and disseminate the leading strategic management and performance measurement practices pioneered by best-in-class organizations. www.ASMIweb.com/Performance 5
  6. 6. Performance Management Training Forum 2010 Logistics & Registration Venue and Hotel: Tuition & Group Discounts: Performance Management Training Forum will be The tuition rate for attending the Performance held at The Performance Institute in Arlington, Management Training Forum 2010 is as follows: VA, just one block east of the Courthouse Metro Offerings Regular Rate stop on the Orange Line. A public parking garage is located inside of the building. Each One Day Training $699 The Performance Institute Training Center Performance Management $1899 1515 N. Courthouse Road, Sixth Floor Training Forum (Full Three Days) Arlington, VA 22201 * For the early bird rate or for information on 703-894-0481 group discounts, please contact Dave Yerks www.PerformanceWeb.org at 858-866-9381 or email him at A limited number of rooms have been reserved David.Yerks@ASMIweb.com at the Arlington Rosslyn Courtyard by Marriott Cancellation Policy at the prevailing rate of $233 until December 21, For live events: ASMI will provide a full refund less $399 administration 2009. Please call the hotel directly for reservations fee for cancellations four weeks before the event. If cancellation occurs within two weeks prior to conference start date, no refund will be issued. and reference code Performance Management Registrants who fail to attend and do not cancel prior to the event will be Training Forum. The hotel is conveniently located charged the entire registration fee. three blocks from the Rosslyn Metro station. All the cancellation requests need to be made online. Your confirmation Please ask the hotel about a complimentary email contains links to modify or cancel registrations. Please note that the cancellation is not final until you receive a written confirmation. shuttle that is also available for your convenience. Payment must be secured prior to the conference. If payment is not Arlington Rosslyn Courtyard by Marriott received by the conference start date, a method of payment must be presented at the time of registration in order to guarantee your 1533 Clarendon Blvd. participation at the event. Arlington, VA 22209 703-528-2222 Quality Assurance The American Strategic Management Institute strives to provide you with www.courtyardarlingtonrosslyn.com the most productive and effective educational experience possible. If after completing the course you feel there is some way we can improve, please write your comments on the evaluation form provided upon your CPE Credits arrival. Should you feel dissatisfied with your learning experience and wish to request a credit or refund, please submit it in writing no later than 10 Delivery Method: Group-live business days after the end of the training to: Program Level: Beginner The American Strategic Management Institute Corporate Headquarters: Prerequisites: None Quality Assurance Advanced Preparation: None 805 15th Street, NW, 3rd Floor Washington, DC 20005 CPE Credits: 6 for each day of Training, 18 for We will evaluate individual complaints in a context of collective comments the full three day Forum from the event. The American Strategic Management Institute (ASMI) is registered with the National Association Note: As speakers are confirmed six months before the event, some of State Boards of Accountancy (NASBA) as a speaker changes or topic changes may occur in the program. The sponsor of continuing professional education American Strategic Management Institute is not responsible for speaker on the National Registry of CPE Sponsors. State changes, but will work to ensure a comparable speaker is located to boards of accountancy have final authority on participate in the program. the acceptance of individual courses for CPE credit. Complaints regarding sponsors may be addressed to the National Registry of If for any reason The American Strategic Management Institute decides CPE Sponsors, 150 Fourth Avenue North, Nashville, TN 37219-2417. Website: www.nasba.org. to cancel this conference The American Strategic Management accepts no responsibility for covering airfare, hotel or other costs incurred by registrants, including delegates, sponsors and guests. Exhibiting & Sponsorship Discounts All ‘Early Bird’ Discounts must require payment at time of registration and To learn more about exhibiting and sponsorships before the cut-off date in order to receive any discount. Any discounts offered whether by ASMI (including team discounts) must at Performance Management Training Forum 2010 also require payment at the time of registration. please contact Blake Humble 858-866-9352 or email All discount offers cannot be combined with any other offer. Discounts cannot be applied retroactively her at Blake.Humble@ASMIweb.com. Exhibiting & Sponsorship: 6 www.ASMIweb.com
  7. 7. Performance Management Training Forum 2010 Logistics & Registration to register  Call Fax this Form to Visit 877-992-9522 866-234-0680 www.ASMIweb.com/Performance Registration Form  Yes! Register me for the Performance Management Training Forum 2010  Yes! Register me for the following one day course(s) only:  Course One  Course Two  Course Three  Please call me. I am interested in a special Group Discount for my team Delegate Information Name Title Organization Dept. Address City State Zip Telephone Fax Email Payment Information  Check  Purchase Order / Training Form  Credit Card Credit Card Number Expiration Date Verification no. Name on Card Billing Zip Please make checks payable to: The Performance Institute Priority Code: B310-WEB www.ASMIweb.com 7