Make the Most of Your ACO with Healthcare Analytics


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Healthcare analytics directly influence patients when and where they need information. Learn how Oracle Enterprise Health Analytics (EHA), coupled with Oracle Business Intelligence (OBIEE) and Oracle WebCenter, fulfills the ACO mandate for a patient-centered medical home. Leveraging clinical data from EMRs, HIE and patient devices through Oracle EHA and Perficient guidance allows organizations to:

* Enhance access and continuity
* Identify and manage patient populations
* Plan and manage care
* Provide self-care support and resources
* Track and coordinate care
* Measure and improve performance

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Make the Most of Your ACO with Healthcare Analytics

  1. 1. Make the Most of Your ACO with Healthcare Analytics
  2. 2. About Perficient Perficient is a leading information technology consulting firm serving clients throughout North America. We help clients implement business-driven technology solutions that integrate business processes, improve worker productivity, increase customer loyalty and create a more agile enterprise to better respond to new business opportunities. 2
  3. 3. Perficient Profile • Founded in 1997 • Public, NASDAQ: PRFT • 2012 revenue of $327 million • Major market locations throughout North America • Atlanta, Austin, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Dallas, Denver, Detroit, Fairfax, Houston, Indianapolis, Los Angeles, Minneapolis, New Orleans, New York, Philadelphia, San Francisco, San Jose, Southern California, St. Louis, Toronto, and Washington, D.C. • Global delivery centers in China, Europe and India • ~2,000 colleagues • Dedicated solution practices • ~85% repeat business rate • Alliance partnerships with major technology vendors • Multiple vendor/industry technology and growth awards 3
  4. 4. Our Solutions Expertise Business Solutions Technology Solutions • • • • • • • • • • • • • • • • • Business Intelligence Business Process Management Customer Experience and CRM Enterprise Performance Management Enterprise Resource Planning Experience Design (XD) Management Consulting Business Integration/SOA Cloud Services Commerce Content Management Custom Application Development Education Information Management Mobile Platforms Platform Integration Portal & Social 4
  5. 5. Our Speakers Lesli Adams, MPA Director, Oracle Healthcare Business Intelligence Lesli is the Director of Oracle Healthcare Business Intelligence for Perficient. She is a clinical measurement advocate with 17 years of healthcare analytics and business intelligence experience covering for-profit, state, academic and federal healthcare including ambulatory clinic management, comparative effectiveness evaluation, evidence-based medicine, population health and clinical data warehousing. Prior to joining Perficient, Lesli championed activities with Tenet, MD Anderson, The University of Virginia Medical Center, and the US Navy. Brady Davis Director, Healthcare Strategy & Business Dev, Oracle Brady leads healthcare strategy for Oracle Health Sciences Global Business Unit with an emphasis on Enterprise Data Warehouse, Analytics & Health Information Exchange along with supporting Oracle’s patient engagement & mobile health strategies. He has been an innovator and leader in the hospital ACO space as well as the consumer health and wellness industry for over 15 years. Brady has a unique ability to merge perspectives from multiple healthcare ecosystem viewpoints including but not limited to: payers, providers, hospital/clinic, employers, retail, mobile and consumer. 5
  6. 6. Agenda • Introductions • Business Drivers, Federal Initiatives • ACO Analytics – – – – OBI Demo of Operational Analytics OBI Demo of a Patient Centered Medical Home OBI Demo of Patient Safety Indicators Endeca Demo of COPD and the Triple Aim • Next Steps 6
  7. 7. Perficient and Oracle Oracle Platinum Partner – Certified on the latest Oracle product platforms and technologies, as well as implementation and migration best practices. - Oracle EPM Practice - Oracle ERP Practice - Oracle Business Intelligence Practice - Oracle CX Practice - Oracle Technology Practice - Oracle Healthcare Practice Oracle Authorized Education Partner – Certified to deliver the official Oracle course curriculum to customers via onsite training classes. Perficient owns and operates one of the national Oracle training facilities listed on the Oracle website Oracle Specialized Partner – Certified by Oracle to deliver and sell the Oracle BI, EPM, and Healthcare applications. Oracle Authorized Reseller – Certified on Hyperion licensing and pricing, authorized to resell Hyperion licenses and maintenance contracts 7
  8. 8. Services and Solutions – What We Do Health Analytics  Health Data Warehouse Foundation  Health Analytics Data Integration  Translational Research Center (TRC)  OMICS Data Model and Cohort Explorer  Clinical and Patient Portals  Executive Dashboards Performance Management  Budgeting & Forecasting  Profitability & Cost Management  Financial Reporting  Executive Dashboards Clinical Interoperability  Health Information Exchange  Health Insurance Exchange  Clinical and Patient Portals  Business Process Management Connected Health  Enterprise Portals  Member and Patient Portals  Patient Engagement  Physician Loyalty  Corporate Marketing & Channel Management 8
  9. 9. Learning Healthcare Organization 9
  10. 10. NeHC Patient Engagement Workflow based, not time series 10
  11. 11. Integrated Clinical Analytics Reporting ** Activity Based, not Time Based 11
  12. 12. Clinical Measurement Framework Mandated Reporting Peer Reporting Internal Operations MEDPAR | ACO | HEDIS | PQRS | MU | QIO | IQR | OQR | TJC | Pt Sat NSQIP | Benchmark Portal / PCMH | Clinical Operations / Dashboards Chronic Prevention & Wellness Acute Events Patient Safety Diabetes • Asthma • COPD Women’s Health (Breast Ca) AMI • Stroke Readmission • Falls • VAP • ESRD • CAD • CHF Women’s Health (Cervical Ca) Traumatic Brain Injury HAC • CABSI • PSI Mental Health • Cancer Men’s Health (Prostrate Ca) Pregnancy (Delivery) Complication Rates Obesity • HTN 50+ Colorectal • Mental Health Hand Hygiene • Wait Times Orthopedic • Arthritis • STD Epidemiological Outbreaks ADE • LBT • AMA • SRE HIV/AIDS • Hepatitis Acne Care • Healthy Living ER use as PCM Fetal Alcohol Syndrome Lifestyle Management O/E (Observed to Expected) Epilepsy • Chronic Fatigue Weight Management PCM alignment Syndrome • Birth Defects Tobacco • Cessation Medication Reconciliation & Autism • ADHD Vaccinations • Pregnancy Therapy Infant & Toddler Care Elderly Care Oracle Enterprise Health Analytics (EHA) / Data Warehouse / Data Marts 12
  13. 13. Survey Question 1 From your domain and perspective, how integrated is your EMR with your EDW and Business Intelligence offering? In terms of data requests, how many are fulfilled by a Business Intelligence activity (Dashboard, online)? (a) (b) (c ) (d) Less than 25% 26% to 50% 51 to 75% Greater than 75% 13
  14. 14. NCQA Certification for PCMH 6 Things PCMH will need to do for Certification: 1. Enhance Access and Continuity (Advice and after hours information, team based care) 2. ** Identify and Manage Patient Populations 3. ** Plan and Manage Care (Evidence Based guidelines, preventive, acute and chronic care, medication management) 4. Provide Self Care Support and Resources 5. ** Track and Coordinate Care 6. ** Measure and Improve Performance (**) Items are satisfied with analytics 14
  15. 15. Quality Measurement & Reporting Architecture Analytics Business Intelligence Applications: OBIEE Enterprise Data Warehouse Optimized for Analytics Integration & Storage Enterprise Operational Data Store: HDWF Integration Processes: OHADI Integration Tables: HDI Lab EMR Appts Self Rptg HIE HR Data Sources Enterprise Data Sources 15
  16. 16. OBIEE Demonstrations • • • Quality Measurement & Reporting (ACO) Operational Analytics AHRQ Patient Safety Indicators 16
  17. 17. Survey Question 2 In a normal day, do you wait for analysis (either generating yourself, or your staff) because the information isn’t available in an EDW? (yes) (no) 17
  18. 18. COPD Patients & The Triple Aim Endeca Demonstration 18
  19. 19. Next Steps 1. Integrated Clinical Analytics assessment 2. Evaluate Federal Reporting fragmentation 3. Evaluate “blob” text / unstructured physicians notes for clinical analytic significance 4. Evaluate Micro-Costing and Payment Model Structures 19
  20. 20. Perficient / Oracle Contacts Lesli Adams, MPA Director, Oracle Healthcare Business Intelligence 281-435-8473 Terie McClintock, MBA Director, Oracle Healthcare Practice 713-412-8841 Brady Davis Director, Healthcare Strategy & Business Development 360-398-3747 20
  21. 21. Upcoming Events Follow us on Twitter @PRFT_Oracle @lesliadams @teriemc Our Oracle Healthcare Blog Join us in Las Vegas for Collaborate 2014 April 7-11 Perficient Webinars ht-Leadership/UpcomingWebinars Join us in Orlando for HIMSS14 February 23 – 25 Join us in Philadelphia at the Population Health and Care Coordination Colloquium March 17-19 http://www.populationhealthcollo 21