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Centene's Financial Transformation Journey: A OneStream Success Story

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Centene's Financial Transformation Journey: A OneStream Success Story

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Centene, a large multi-line managed care organization, was looking to modernize and streamline its corporate performance management (CPM) applications.

Centene had to move data between platforms multiple times during the close process so that close data could be fully consolidated and made available for reporting. This process had numerous challenges and inefficiencies that Centene wished to improve upon so that they could provide a more streamlined and more transparent process to the functional teams that leverage consolidated financials in their systems for reporting and analysis.

Centene chose OneStream XF for global and US consolidations, currency conversion, eliminations, and ownership percentage.

Michael Vannoni, director, financial systems solutions discussed the migration to OneStream XF including:

-Factors leading to the selection of OneStream XF
-Details of the solution design
-Benefits realized with global consolidation implementation
-Future planned enhancements

Centene, a large multi-line managed care organization, was looking to modernize and streamline its corporate performance management (CPM) applications.

Centene had to move data between platforms multiple times during the close process so that close data could be fully consolidated and made available for reporting. This process had numerous challenges and inefficiencies that Centene wished to improve upon so that they could provide a more streamlined and more transparent process to the functional teams that leverage consolidated financials in their systems for reporting and analysis.

Centene chose OneStream XF for global and US consolidations, currency conversion, eliminations, and ownership percentage.

Michael Vannoni, director, financial systems solutions discussed the migration to OneStream XF including:

-Factors leading to the selection of OneStream XF
-Details of the solution design
-Benefits realized with global consolidation implementation
-Future planned enhancements

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Centene's Financial Transformation Journey: A OneStream Success Story

  1. 1. PERFICIENT + ONESTREAM DELIVER Centene’s Financial Transformation Journey: A OneStream Success Story
  2. 2. 2 Speakers Michael Vannoni Director, Financial Systems Solutions Centene John O’Rourke VP of Product Marketing and Communications OneStream Software Charles Ramirez Director, CPM Practice Perficient Celeste Qian Lead Business Consultant Perficient
  3. 3. 3 Agenda About Perficient About OneStream Why OneStream XF Centene Success Story Q&A
  4. 4. 4 AT-A-GLANCE Perficient Profile Alliance partnerships with major tech vendors Multiple vendor & industry tech and growth awards Global delivery centers in China, India and Mexico Dedicated solution practices 35 Global Locations $565M 2019 Revenue 1997 Founded in ~4,500 Colleagues ~90% Repeat Business Rate PRFT Public, NASDAQ
  5. 5. 5 ~4500 Employees WE ARE Global in Our Delivery We have office locations across North America and fully owned global and domestic delivery centers around the world. Allentown, PA Ann Arbor, MI Atlanta, GA Boston, MA Bozeman, MT Cedar Rapids, IA Charlotte, NC Chicago, IL Columbus, OH Dallas, TX Denver, CO Detroit, MI Fairfax, VA Fargo, ND Houston, TX Irvine, CA Lafayette, LA Milwaukee, WI Minneapolis, MN New York, NY San Francisco, CA Seattle, WA St. Louis, MO Toronto, ON Washington, D.C. North America Latin America Mexico City, Mexico Medellin, Colombia Bogota, Colombia Cali, Colombia Chennai, India Nagpur, India Bangalore, India India Hangzhou, China China Oxford, UK Novi Sad, Serbia Europe
  6. 6. 6 Transformand modernize your corporate performance management processes in the cloud or on premises with the next-generation capabilities of OneStream XF. We’ll help you become a forward-looking, data-driven organization by consolidating your financial close, planning, and reporting processes on a unified platform. Our ready-to-deploy templates and tools will accelerate your time-to-value. 18+ Industries We Serve • Consumer Markets • Energy / Oil & Gas • Financial Services • Healthcare • Manufacturing Solution Expertise Years of Experience CPM Projects Customer Success Rate 1000+ 100% What Our Students Say: “The best training session that I have participatedin.” “Instructor was amazing.Clear, concise, and patient.” OneStream Authorized Training Provider Platinum Partner Managed Services Profitability and Cost Financial Reporting Planning, Budgeting and Forecasting Strategic Modeling Transfer Profit Account Reconciliations Financial Close and Consolidation
  7. 7. About OneStream
  8. 8. 8 OneStream at a Glance ONESTREAM SOFTWARE | ALL RIGHTS RESERVED
  9. 9. 9 OneStream + Perficient
  10. 10. 10ONESTREAM SOFTWARE | ALL RIGHTS RESERVED Modernize and Simplify With Our SmartCPMTM Platform
  11. 11. 11 Extend With the OneStream XF MarketPlace XF MarketPlace 50+ Solutions Available Account Recons Tax Provision People Planning Task Manager ONESTREAM SOFTWARE | ALL RIGHTS RESERVED
  12. 12. 12 Why OneStream? Function-Forward Advanced Technology Reduced TCO ONESTREAM SOFTWARE | ALL RIGHTS RESERVED
  13. 13. 13 Why OneStream? Function-Forward Advanced Technology Reduced TCO   ONESTREAM SOFTWARE | ALL RIGHTS RESERVED
  14. 14. 14 Why OneStream? Function-Forward Advanced Technology Reduced TCO     ONESTREAM SOFTWARE | ALL RIGHTS RESERVED
  15. 15. 15 Why OneStream? Function-Forward Advanced Technology Reduced TCO       ONESTREAM SOFTWARE | ALL RIGHTS RESERVED
  16. 16. Centene Success Story
  17. 17. 1717 About Centene Centene Corporation is a leading multi-national healthcare enterprise that is committed to helping people live healthier lives. Centene offers affordable and high-quality products to nearly 1 in 15 individuals across the nation, including Medicaid and Medicare members (including the Medicare Prescription Drug Plan) as well as individuals served by the Health Insurance Marketplace and the TRICARE program. • Affordable and high-quality products to nearly 1 in 15 individuals across the nation • 23+ million managed care members • 50 states and three international markets • 69,700 employees
  18. 18. 18 Current State Challenges • Decentralized Consolidation Process Multiple platforms required to capture, transform, share, calculate, and cycle data prior to final consolidated results reported Multiple reporting platforms sharing data and updating at different times making validations complex Off-line calculations required for some JE input created bottlenecks in the close process • Planning Functionality in Hyperion Planning / Essbase • Over 60K Employees in Workforce Planning • Circular Data Movements between technologies with timing issue PeopleSoft Host Analytics Hyperion External GLs
  19. 19. 19 Centene’s OneStream Journey Global and US Consolidation • Chose Perficient for Global and US Consolidations • Global & US Consolidations implementation went live Jan-2020 • Replaced Host Analytics and some PSFT functions (Currency Conversion, Ownership%, Reporting) • Built data integration with PeopleSoft, Spain Cube, Hyperion, and external GLs Phase2
  20. 20. 20 Phase 2 – Application Framework Cubes • Spanish Dimensions and core US Dimensions in place • Created new dimensions to support Global and US Consolidations • Data Type • Book Code Dimensionality • Spain – In place as part of Phase I • Global – Created for Global and US Consolidations • Finance - Framework in place to support People Planning and future use for Planning • International Reporting - Created to provide Spanish entities in US COA for reporting
  21. 21. 21 Phase 2 Consolidation Design SystemizedConsolidation • Centralized Consolidation process from PeopleSoft and Host • Currency conversion • Historical rates overrides • Auto-calculate CTA • Auto-calculate non-controlling interest
  22. 22. 22 Phase 2 Consolidation Design GuidedWorkflow • Streamlined process by functional area (i.e., Corporate accounting, Tax, International) • Centralized certification and auditing capabilities
  23. 23. 23 Phase 2 Consolidation Design Channels for MultipleDataLoads • PeopleSoft central load with corporate adjustment data • Local TB load • Adjustment period data load • Backout data load for new acquisitions
  24. 24. 24 Phase 2 Consolidation Design Eliminations • Future scheduled go-live as GL Re-class Project is in progress to allow auto-eliminations • Utilized Analytic Blend functionality provide affiliate details for International analysis − Self-service and easy for configuration − Pivot, drag and drop GL level data
  25. 25. 25 Phase 2 Consolidation Design Standardized Reporting • Use of row and column set templates for financial statements • Consistency across functional areas with ability to quickly deploy reports • Utilized the Parcel Service from the XF MarketPlace Solution to distribute reports and books Analysis • Use of drill-down to the details loaded in Data Management • Ad-hoc analysis via Excel add-in
  26. 26. 26 Phase 2 Consolidation Design: Current State Circular Data Movements to be Improved • Multiple Data Sources − PeopleSoft (Circular Data Movements) − Spain Cube − Navision − EBS • Multiple Data Sets − Actual − Consolidation Actual − Forecast/AOP PeopleSoft Host Hyperion Planning Torrejon Ribera Salud Actuals Consolidated Actuals Consolidated Actuals Budget/Forecast Actuals Actuals
  27. 27. 27 Phase 2 Consolidation Design: Future State One Direction DataMovement • Multiple Data Sources − PeopleSoft ( One Direction) − Spain Cube − Navision − EBS • Multiple Data Sets − Actual − Consolidation Actual − Forecast/AOP
  28. 28. 28 Acquisition Completed at Go Live • WellCare acquisition completed at go live • Centene Teams completed the implementation Created metadata and mappings of external GL to Centene COA Configured workflow and security Loaded and validated data Created reports
  29. 29. 29 Phase II − Business Outcomes Improved standardized reporting by providing consistency across functional areas and enabled users to perform financial reporting and ad hoc analysis from one platform Reduced reliance on manual processes during the close such as historical rates overrides, non-controlling interests, and cash flow Provided extensible configurations that can quickly incorporate acquisitions and reorganizations
  30. 30. 30 Formula for Success • Flexibility and control with FSS and business • Higher-level organization • Long history with knowledge of CPM • Building dynamic design • Adaptability to changing requirements • Unified Cloud CPM Platform • Simplified upgrades and maintenance • Extensible application • On-time and on-budget • Optimized process • Scalable • Data transparency • Centralized reporting ChangeManagement Perficient OneStream Project Success
  31. 31. 3131 Collaboration: Centene + Perficient • Centene’s team worked alongside Perficient, building reports, workflows, channels, rules • During go live, Centene completed an acquisition of WellCare • The Centene team was able to integrate WellCare doing the mappings and validations themselves • Perficient provided guidance and support when needed • Our preferred method is not to just hand over an application
  32. 32. 32 What’s Next • People Planning (Go-Live in August) • Account Reconciliations & Task Manager • Planning − 200+ planners − Multiple models • Allocations − Average of 1.5 million allocations per month − Current analysis phase to discuss standardization
  33. 33. Questions

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