Nottingham

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Presentation to One Nottingham on Benefits of Digital Inclusion and findings of the Digital Inclusion Advisers Foundation Report

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Nottingham

  1. 1. Nottingham <br />Digital Inclusion Seminar<br />2nd December, 2009<br />
  2. 2. Thank You<br />Nottingham was the first LSP to be reviewed by the Digital Inclusion Advisers<br />We are grateful for the cooperation and assistance we received.<br />
  3. 3. What is Digital Inclusion?<br />
  4. 4. Community Maps<br />
  5. 5. Areas of Multiple Deprivation<br />Bulwell<br />Bestwood<br />Aspley and parts of Bilborough<br />St Ann’s and parts of Bridge and Dales<br />
  6. 6. Age Difference<br />Age 18 - 25<br />Age 65+<br />
  7. 7. Relative Income<br />Areas of Low Income<br />Areas of High Income<br />
  8. 8. Older people in social housing<br />Bulwell<br />Bulwell Forest<br />Bilborough<br />Bridge<br />Clifton<br />
  9. 9. Younger People<br />Clusters in particular around Bulwell, Bulwell Forest and Bestwood, and St Ann’s all areas of high unemployment.<br />Some concentration around Wollaton East and Lenton Abbey where there are predominantly younger families.<br />
  10. 10. Economic Opportunity<br />Urban Intelligence<br />Blue collar Enterprise<br />
  11. 11. E-Marginalised<br />All Expert users are focussed in the city centre with some ebusiness users and some independent users around the periphery.<br />Large areas of marginalised users and some areas of people who are becoming engaged.<br />
  12. 12. Access<br />Less than 2Km from exchange<br />2Km – 5Km from exchange<br />
  13. 13. Access Issues<br />Single Supplier<br />More than 5Km from exchange<br />
  14. 14. Economic Benefits for the People of Nottingham<br />Digital and social exclusion<br /> 10.2 million adults (21% of the UK population) have never accessed the internet including 4.0 million adults<br />(9%) who are both digitally and socially excluded.<br />Consumer benefits<br /> Households offline are missing out on savings of £560 per year from shopping and paying bills online.<br /> People living in 3.6 million low income households which are digitally excluded are missing out on annual<br />savings of over £1 billion a year from shopping and paying bills online.<br />Education benefits<br /> Home access to a computer and the internet can improve children’s educational performance: if the 1.6 million<br />children who live in families which do not use the internet got online at home, it could boost their total lifetime<br />earnings by over £10 billion.<br />Employment benefits<br /> Unemployed people who get online could increase their chances of getting employment with an estimated<br />lifetime benefit of over £12,000 for every person moved into employment. If 3½% of the digitally excluded<br />found a job by getting online it would deliver a net economic benefit of £560 million.<br /> People with good ICT skills earn between 3% and 10% more than people without such skills. If the currently<br />digitally excluded employed people got online, each of them would increase their earnings by an average of<br />over £8,300 in their lifetime and deliver between £560 million and £1,680 million of overall economic benefit.<br />Improved government efficiency<br /> Each contact and transaction with government switched online could generate savings of between £3.30 and<br />£12.00.<br /> If all digitally excluded adults got online and made just one digital contact each month instead of using another<br />channel, this would save an estimated £900 million per annum.<br />Total economic benefits<br /> The total potential economic benefit from getting everyone in the UK online is in excess of £22 billion.<br />
  15. 15. Headlines for Citizens<br />Savings of over £1 billion a year from shopping and paying bills online<br />Children could boost their total lifetime earnings by over £10 billion<br />If 3½% of the digitally excluded found a job by getting online it would deliver a net economic benefit of £560 million.<br />
  16. 16. Headlines for Councils<br />Each contact and transaction with government switched online could generate savings of between £3.30 and £12.00.<br />If all digitally excluded adults got online and made just one digital contact each month instead of using another channel, this would save an estimated £900 million per annum<br />
  17. 17. Total economic benefits<br />The total potential economic benefit from getting everyone in the UK online is in excess of £22 billion<br />
  18. 18. Headlines<br />Excellent examples of technology being used and a desire for more.<br />Data sharing and mapping using Nomad<br />Ambition of the neighbourhoods team to engage more inclusively<br />
  19. 19. Headlines<br />Nottingham has ambitious transformational plans<br />BUT<br />Digital Inclusion seen as important but not critical.<br />
  20. 20. The good news is...<br />While there is no clear champion for digital inclusion there are some passionate advocates for the use of ICT across all the members of the LSP.<br />
  21. 21. But.....<br />Currently not clear strategy for the use of digital channels<br />Understanding of the associated issues is limited in some areas<br />The focus on infrastructure would be enhanced by initiative to increase takeup<br />
  22. 22. Issues to consider<br />Raise the issues for key staff and members through a workshop and dissemination programme<br />Review the LAA to map its digital footprint and ensure that wherever possible ICT is used to support the key activities.<br />Redefine the role of Accelerate Nottingham to include digital inclusion / ICT proofing role<br />Develop the concept of local ICT champions<br />Promote the use of technology (particularly handheld and portable) by font line staff (trusted intermediaries) in areas such as Neighbourhood Management and Housing.<br />Broaden access to and training in Nomad, particularly to enable third sector and other operational staff to use in a more operational setting.<br />Encourage and evaluate participation by key staff in social media to gain a better understanding of community and individual needs.<br />
  23. 23. Next Steps<br />Learn more about relevant examples of best practise<br />Set priority areas for activity and intervention<br />In conjunction with the RIEP secure resources for a Pillar Two DIA Assignment to:<br />Identify initiatives to support LAA priorities<br />Develop a business case for intervention<br />Begin to explore the potential for technology particularly handheld and portable by front line staff.<br />
  24. 24. Over To You<br />Thank you<br />John Fisher and Paul Nash<br />Digital Inclusion Advisers<br />

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