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Digital Maturity
Take a Journey of a Thousand Miles from Functioning to Delight
Pearl Zhu
The Author of “Digital Master,” & “Future of CIO” Blog
WWW.PEARLZHU.COM
CIO MASTER
DIGITAL MASTER

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“Digital Master” Book Series
(23 Books)

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Title: Digital Maturity
Sub Title: Take a Journey of a Thousand Miles
from Functioning to Delight
Author:
Pearl Zhu
ISBN: 978-1-387-66947-9
Copyright Date:
Mar., 2018
About “CIO Master”

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Summary A-thousand-miles journey of
digitalization is to improve business
maturity from functioning to firm to
delight.
The purpose of the book “Digital Maturity: Take
a Journey of a Thousand Miles from Functioning
to Delight” is to envision the future of the
business, articulate the very characteristics of
digital organizations; reimagine the
interdisciplinary and hyperconnected digital
ecosystem.

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Digitalization implies the full-scale
changes in the way the business is
conducted so that simply adopting a
new digital technology may not be
sufficient. You have to transform the
company's underlying functions,
processes, cultures, and the
organization as a whole with adjusted
digital speed.
Chapter 1 The characteristics of digital organizations

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The digital business ecosystem is
dynamic, nonlinear, and complex.
Hence, digital management discipline
also needs to be nonlinear and
transdisciplinary to deal with the
"VUCA" characteristics of the Digital
Era.
Chapter 2 The interdisciplinary aspects of
orchestrating a digital business ecosystem

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Due to the “VUCA” nature of
digitalization, the business complexity is
unavoidable and change is inevitable.
Organizations that are skilled at
managing complexity can gain advantages
by pushing the boundaries of a more
complicated business mix that provides
opportunities to create inter-business
value.
Chapter 3 Fine-tune organization
structures to get digital ready

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A digital paradigm is an emerging
digital ecosystem of principles, policies,
and practices that sets limits or
boundaries; also offers the guidance for
problem-solving or creating something
new under the digital rules, keeps
information flow and achieves a state
of dynamic balance.
Chapter 4 The next practices to orchestrate digital
paradigm shift seamlessly

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IT has become strategically important.
It is imperative for IT and business
leaders to work effectively and
efficiently together to ensure that they
are leveraging IT across their companies
to attain enterprise-wide digital
maturity; not just using IT as a digital
extension, but running IT as a digital
engine.
Chapter 5 IT maturity is proportional to the
overall business maturity

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Digital transformation is not a one-time
project or a stand-alone initiative; it is a
continuous journey to adapt to the
digital new normal of the business world.
Metrics are part of transparent visual
management allowing pulling.
Chapter 6 Taking a holistic approach to
measure digital transformation

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In fact, there is a high failure rate of
Change Management statistically, and
more than two-thirds of business change
effort fails to achieve its expectations.
Thus, it is important to identify the big
barriers and potential pitfalls which stifle
changes and impede your progress in
reaching the high level of digital maturity.
Chapter 7 The pitfalls in digital management

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At the high maturity level,
organizations have to stretch out in
every business dimension for driving the
full-fledged digital transformation.
There are a couple of evolutional
ecosystems stages businesses have to
experience in order to ride above the
learning curve and move up the business
maturity from “Doing Digital,” to
“Being Digital.”
Chapter 8 From “Doing Digital” to “Being Digital”

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Conclusion
The new paradigm that is emerging is a digital organization that is more responsive, holistic, driven,
intelligent, vibrant, innovative, ambidextrous, and above all thrive in the sea of changes

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