1. Digital IT
100 Q&As
Pearl Zhu
The Author of “Digital Master” (15+ Books)
& “Future of CIO” Blog (3600+ Posting)
WWW.PEARLZHU.COM
CIO MASTER
DIGITAL MASTER

3. IT Pillar in Digital Master

4. Summary
The purpose of “Digital IT - 100 Q&As is
to summarize 100+ classic and emergent
digital debates about digital IT leadership
and management for:
● Brainstorming how to run a holistic digital business
from multidimensional lens, Share digital holism and
strategic insight
● Keeping IT digital fit, deal with both IT management
dilemmas and innovation paradoxes
● Developing the best and next digital practices, set the
right priorities to achieve high performance.

5. Chapter 1 Digital IT Leadership Q&As
IT plays a pivotal role in the business’s digital
transformation journey. Therefore, digital CIOs
have to wear multiple hats and play different
roles in the information-abundant organizations
today. It takes the visionary leadership for
orchestrating digital transformation journey
smoothly.
.

6. Chapter 2 Digital IT Fitness Q&As
The term 'fit' can be interpreted with a degree of
variability: Where you want to look for 'fit' is in
relation to the growth mindset and values you
want to build or maintain within your team,
and the kinds of behaviors that you would
expect to see as a result of, or in alignment with
those values.
.

7. Chapter 3 Digital IT Innovation Paradox Q&As
Innovation management has an overall very
low success rate. It is crucial to examine the
causes of failure in innovation, the gaps, and
pitfalls on the way, to spur healthy debates
about innovation paradox. The objective is to
raise awareness of what’s needed to improve
the probability of innovation success and make
the innovation journey more delightful.
.

8. Chapter 4 Digital IT Management Dilemma Q&As
IT touches both hard business processes and
soft human behaviors. However, managing a
highly effective IT is not an easy job, IT leaders
have to overcome many change management
roadblocks and deal with quite a few of IT
management dilemmas in transforming from a
cost center to value creator, from a support desk
to a strategic business partner; and from a back
office function to an innovation brain yard.

9. Chapter 5 Digital IT Potential Q&As
Nowadays, with the exponential growth of
information and lightweight digital
technologies, forward-looking organizations
across industrial sectors claim they are in the
information management business, and there is
a high expectation of IT to drive changes and
lead the digital transformation.
.

10. Chapter 6 Digital IT Priority Q&As
Prioritization starts with a right mindset -first
of all, corporate leaders have to craft an
executable strategy, a good strategy can map
business goals with employee goals
systematically, laser focus on the most critical
challenge the business needs to overcome, and
also engage employees by co-setting their work
goals which are stretch out, but not too
stressful.

11. Chapter 7 Digital IT-Business Gap Q&As
The very characteristic of the digital era is
hyperconnectivity. Digital gaps are the reality,
because each part of the business evolves digital
transformation with the different speed. In fact,
bridging the gap between IT and the business is
the issue of all about change. It is important to
integrate the steps, processes, tools and products
that organizations use to effect the
transformation from strategy to deployment.

12. Chapter 8 Digital IT Performance Q&As
Selecting the right key performance indicator is
one of the most important steps in measurement
because this process includes to answering why
you are choosing that, how you will use them and
whether you have enough resources to manage
data. Always attempt to identify areas in which
measurable improvements can be realized,
providing demonstrable value is essential.
.

13. Chapter 9 Digital IT Branding Q&As
A high-performing, high-reliable and
high-proactive IT is the key success factor
for the digital transformation of the
business. IT branding needs to be part of IT
transformation effort. Take a critical look
at IT, you need to be honest with yourself
about assessing the strengths and
weaknesses of IT organization, in order to
build a solid IT brand.

14. Chapter 10 Digital IT Talent Management Q&As
People are always the most invaluable asset
to the organization but often turn to be the
weakest link in strategy execution. Unlike
the other tangible value of business assets
which are more easily measured in a
quantitative way, the true value of people,
especially today’s high professional
knowledge workforces include many
tangible and intangible factors.

15. Conclusion From Debating to Innovating
Many think we are still living in the era in
which the businesses and societies are
information-rich and insight poor. Critical
Thinking plus healthy debating streamline IT
leadership journey from good to great. The
digital leaders today would keep everyone
involved and foster an environment of creative
thinking and critical thinking, spur healthy
debates for innovation, and make a leap of
digital transformation.

16. Author: Pearl Zhu

17. Author: Pearl Zhu
Digital Master Book Series
( 15 Books)

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