"Change Insight" book introductioin

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Change Management is always challenging with a high percentage of failure rate. Indeed, change is difficult. Some say, change is not a problem, the primary reason for change failure is resistance to change while the secondary reason is the inability of leaders to deal with resistance. The purpose of the book “Change Insight” is to:
-Dig deeper to analyze the psychology behind changes and handle problems and changes at the level of the mindset.
-Explore people-centric change management philosophy and practices.
-Differentiate change leadership and change management, orchestrate change at all level of the organization.
-Set Change Management principles to inform and support the way of managing change effectively.
-Build change as an ongoing capability, not just a one-time business initiative.
-Analyze the potential change pitfalls and roadblocks on the change journey.
-Make objective change assessment and measurement from the multidimensional lens.
And ultimately build high-mature organizations with changeability to fuel the digital transformation.

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"Change Insight" book introductioin

  1. 1. Change Insight Change as an Ongoing Capability to Fuel Digital Transformation Pearl Zhu The Author of “Digital Master” Book Series (9 Book & “Future of CIO” Blog WWW.PEARLZHU.COM CIO MASTER Digital Agility DIGITAL MASTER
  2. 2. Title: Change Insight Sub Title: Change as an Ongoing Capability to Fuel Digital Transformation Author: Pearl Zhu ISBN: 978-1-483583273 Copyright Date: Sep. 2016 About “Change Insight”
  3. 3. Summary Change is inevitable, you can’t step into the same river twice. The purpose of the book “Change Insight” is to: ● Dig deeper to analyze the psychology behind changes and handle problems and changes at the level of the mindset. ● Explore people-centric change management philosophy and practices. ● Differentiate change leadership and change management, orchestrate change at all level of the organization. ● Set Change Management principles to inform and support the way of managing change effectively. ● Build change as an ongoing capability, not just a one-time business initiative. ● Analyze the potential change pitfalls and roadblocks on the change journey. ● Make objective change assessment and measurement from multidimensional lens. ● And ultimately build high-mature organizations with changeability to fuel the digital transformation.
  4. 4. Chapter 1 The Psychology behind Changes People respond in different ways to different situations, and some people perceive less risk when compared with others. The fear of consequences; the perception / response to consequences vary from person to person, and that's what makes change interesting and challenging. Hence, change practitioners need to have good critical thinking skills, high level of adaptability, communication and engagement skills.
  5. 5. Chapter 2 People-Centric Change Management Digital is the age of people. The human element of change entails a people-centric approach to management style. People are the center of any Change Management, and people are also the weakest link in any change effort as well. Explore people-centric change management philosophy and practices via “5W+1H” navigation. .
  6. 6. Chapter 3 Change Leadership Fundamentally leadership is about change and influencing people to change. Leadership is the capacity to influence others through inspiration, motivated by a passion, generated by a vision, birthed by a conviction of a sense of purpose of why you were created. Leadership is moving you and others, and it is about change and evolving to what is needed next, the value-driven performance.
  7. 7. Chapter 4 Change Principles Change is not for its own sake, it is an ongoing business capability to execute the strategy and compete for the future. Change Management principles are general rules and guidelines, intended to be enduring. The style of the principle should be short and recognizable.The motivation describes "why" the principle is important to achieving the change strategy and goals.
  8. 8. Chapter 5 Change as an Ongoing Capaibility Change is a volatile subject, just like change itself. Everything changes continuously by following the laws of evolution, and the rate of change is accelerated. Corporate change can be a simple modification of strategy, a business process improvement, a technology update, or a more radical digital transformation. Either at the individual or an organizational level, change is a one-time project at the static industrial age; but change has to become an ongoing capability at the digital era.
  9. 9. Chapter 6 The Pitfalls of Change Management Change is inevitable, and the speed of change is increasing. How capable the business is handling change would directly impact on the business competency. Organizations today are more dynamic than ever, there are Big ’C’ changes such as digital transformation, merging organizations with overlapping or duplicate functions, and little ‘c’ changes such as implementing a new software tool, reorganizing a department, improving a new process to do things more efficiently.
  10. 10. Chapter 7 Change Assessment & Measurement Change is inevitable, and the speed of change is accelerating! For digital organizations today, Change Management is an ongoing capability, not just a one-time initiative. Measuring is a good starting point to change. A change manager needs to assess business “changeability” and evaluate every specific scenario to create the change program success.
  11. 11. Chapter 8 Build High Mature Organizations An organization or company may be in business for many years, but has not matured its management practices and disciplines. Digital makes a profound impact from a specific function to the business as a whole, the purpose of such radical digitalization is to make a significant difference in the overall levels of customer delight and achieve high performing business result, to ultimately build a high mature digital organization.
  12. 12. Conclusion Change is the voyage to discover the new scenes. Manage Change from Mindset Level
  13. 13. Author: Pearl Zhu Digital Master Book Series
  14. 14. Review Would you recommend this book? Write your review here.

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