Retail FMMaintaining Order inside theStore NetworkFocus – Asset Management
Alan Singer – HardcatAustralian company25 years in businessAsset management SolutionsSoftware sold in 120 countries1000’s of customer - systemsHardcat software & servicesCore, Barcoding, Maintenance, WebAsset “Start up” take-on, data capture, audit
Store Network –Retail FacilitiesFixtures and FittingsFurnitureStore Equipment – POS, ComputerKeys, Phones, Pagers, Security Codes, SwipesSecurity and AlarmsHVAC
Importance of Assets?An interesting view….My revelation!
“Systematic and coordinated activities andpractices through which an organizationoptimally and sustainably manages itsassets and asset systems, their associatedperformance, risks and expenditures overtheir life cycles for the purpose of achievingits organizational strategic plan”
Manage the life cycle ofyour assets, improve assetutilization, increase asset reliability, useful life, maximise tax deductions and maximise asset performance.
HOW TO TAKE THE PAIN OUTOF ASSET MANAGEMENT.• Asset Tracking• Warranty Tracking• Preventative Maintenance• Cost of Ownership• Life Cycle Management• Integrated System• No more spreadsheets!
RETAIN A BIGGER SLICEOF THE PIE. SIGNIFICANT FINANCIAL BENEFITS Knowing what assets you have Knowing how much they cost Knowing where they are located Knowing who is accountable Depreciation, Condition, Risk Mgt Warranty, Insurance, Compliance Profit and Loss on Disposal
CLEAN UP YOUR HOUSE,FIND MISSING ASSETS. Structured Integrated system – single truth Asset Management – verify existence Identify “Shrinkage” – Insurance, Security Financial records verification Asset status – insurance, warranty, condition, replacement date Preventative Maintenance – work-orders Maintain manuals, instructions, checklists
USE & EFFECTIVENESS,BASED ON ASSETS PERFORMANCE.
USE & EFFECTIVENESS,BASED ON ASSETS PERFORMANCE. Enables comparative “cost of Ownership” Comparative Performance of Equip Brands Monitor maintenance levels Rotation of high use equipment across sites Asset Replacement – Strategic Procurement
CLEAR INFORMATION FORFUTURE GROUP PURCHASING. Decide on future asset purchases Cost of ownership Maintenance costs, down-time Asset Performance Regional variances Easily accessible, valuable information
Organisational Culture A pattern of shared basic assumptions … group learned as it solved its problems of external adaptation and internal integration worked well enough to be considered valid and, therefore, to be taught to new members as the correct way you perceive, think, and feel in relation to those problems.
A Slight Detour…Organisational Culturenorms, values, behavior patterns, rituals, traditions . Culture-Embedding Mechanisms Primary Embedding Mechanisms Primary Embedding Mechanisms (Edgar Schein) What leaders pay attention to, measure, and control on a regular basis. How leaders react to critical incidents and organizational crises. Observed criteria by which leaders allocate scarce resources. Deliberate role modeling, teaching, and coaching Observed criteria by which leaders allocate rewards and status. Observed criteria by which leaders recruit, select, promote, retire, and excommunicate organizational members.
A Slight Detour…Organisational Culturenorms, values, behavior patterns, rituals, traditions . Culture-Embedding Mechanisms Primary Embedding Mechanisms – Secondary Mechanisms Secondary Articulation and Reinforcement Mechanisms Organization design and structure Organizational systems and procedures Organizational rites and rituals Design of physical space, facades, and buildings Stories, legends, and myths about people and events. Formal statements of organizational philosophy, values, and creed.
BUILT IN DETERRENT,EARLY DETECTION OF LOSS. Organisational Culture Retail know all about shrinkage and deterrent Awareness of management – loss deterrent Use of bar-codes – signal likley detection Asset shrinkage costs operational losses