Get Social: A Business Imperative1   http://www-01.ibm.com/software/lotus/events/conference/ogs/   © 2012 IBM Corporation
A social business optimizes interactions among people tocreate business value and gain competitive advantage              ...
Part of becoming a social business is the opportunity totap into an organization’s collective intelligence    Collective I...
Enabling core business processes to be reinvented                                                 executive communication ...
Transformation means thinking about platforms instead oftools    Reach people where they                                  ...
Transforming business processes leads to differentiationand competitive advantage                       Customer Care and ...
Social businesses redefining their industries    Redefining how banking can be done       Transforming patient care    Tra...
IBM has an end to end portfolio of capabilities, services,and delivery methods for social business          Social    Cont...
Product Highlights    IBM              IBM    Connections      Connections Mail    IBM Docs         Social Content        ...
®IBMConnections NextActivity Streamand embedded apps10                  © 2012 IBM Corporation
IBM ®     Connections Mail11             © 2012 IBM Corporation
Social Content              Management           Enterprise Content           Case Management     IBM     ECM   Content An...
®     ™      IBM Docs     A better way to create documents.        Together.13                                       © 201...
EXCEPTIONAL Web Experiences     Mobile                                          Social              Analytics   Scalabilit...
IBM® Customer     Experience Suite        Beta Available Now      Portal +                     Web                  Web Co...
MOBILE        MOBILE       ®     IBM           a leading provider16                              © 2012 IBM Corporation
Mobile capabilities across a wide range of platforms       IBM Symphony           IBM              IBM Lotus            IB...
®     Lotus Notes     Social Edition18                    © 2012 IBM Corporation
Enhanced          capabilities          from the          browser     New Notes app     browser plug-in19                 ...
Domino     Applications     XPages     OpenSocial20                  © 2012 IBM Corporation
How to make it work: Business and IT must come together Business                                                          ...
RETHINK the way you do business        Business                                  IT22                                     ...
Social business is an opportunity to stand out. The time toact is now.     Social Business AGENDA     Get started today to...
Pam Chandor               10 North Martingale Road     Global Sales Director     Schaumburg, IL 60173     Social Business ...
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Sbr India 2012 Keynote

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Keynote presentation: Get Social a Business Imperative Lotusphere 2102 Mumbai 1march2012

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Sbr India 2012 Keynote

  1. 1. Get Social: A Business Imperative1 http://www-01.ibm.com/software/lotus/events/conference/ogs/ © 2012 IBM Corporation
  2. 2. A social business optimizes interactions among people tocreate business value and gain competitive advantage Customers Employees Partners As barriers between people disappear, organizations can tap into collective intelligence, advocacy, and distributed talent across their entire business network to drive business results.2 © 2012 IBM Corporation
  3. 3. Part of becoming a social business is the opportunity totap into an organization’s collective intelligence Collective Intelligence delivers increased innovation, global efficiency, and increased insights into your business internally and externally http://www.ibm.com/gbs/collectiveintelligence3 © 2012 IBM Corporation
  4. 4. Enabling core business processes to be reinvented executive communication and improved product design cultural transformation improved customer care and introduction process real time market fast on-boarding of talent segmentation and skill development advocate-based global sales contests marketing4 © 2012 IBM Corporation
  5. 5. Transformation means thinking about platforms instead oftools Reach people where they Enable people to engage live and work productively in a business context Monitor and analyze social Act on insight for business data to discover new advantage business insights Enabled by Open Standards5 © 2012 IBM Corporation
  6. 6. Transforming business processes leads to differentiationand competitive advantage Customer Care and Insight • Increased revenue through differentiated market insight • Improved customer experience • Increased profit through ability to predict buying behavior Product and Service Innovation • Faster time to market RETHINKING • Differentiation based real-time user insight • Increased revenue through new innovations Workforce Optimization • Higher productivity and retention • Rapid skill transfer and on-boarding employees • Shorter cycle times and improved decision making6 © 2012 IBM Corporation
  7. 7. Social businesses redefining their industries Redefining how banking can be done Transforming patient care Transforming innovation through global Reinventing how medical collaboration knowledge is shared globally7 © 2012 IBM Corporation
  8. 8. IBM has an end to end portfolio of capabilities, services,and delivery methods for social business Social Content Management Social Analytics Social Collaboration Social Portal Services Cloud Mobile8 © 2012 IBM Corporation
  9. 9. Product Highlights IBM IBM Connections Connections Mail IBM Docs Social Content Management Lotus Notes Exceptional Web Social Edition Experience IBM SmartCloud Mobile for Social Business9 © 2012 IBM Corporation
  10. 10. ®IBMConnections NextActivity Streamand embedded apps10 © 2012 IBM Corporation
  11. 11. IBM ® Connections Mail11 © 2012 IBM Corporation
  12. 12. Social Content Management Enterprise Content Case Management IBM ECM Content Analytics Information Lifecycle Governance12 © 2012 IBM Corporation
  13. 13. ® ™ IBM Docs A better way to create documents. Together.13 © 2012 IBM Corporation
  14. 14. EXCEPTIONAL Web Experiences Mobile Social Analytics Scalability Rich Content Communities14 © 2012 IBM Corporation
  15. 15. IBM® Customer Experience Suite Beta Available Now Portal + Web Web Content Community Experience Pages Manager Factory15 © 2012 IBM Corporation
  16. 16. MOBILE MOBILE ® IBM a leading provider16 © 2012 IBM Corporation
  17. 17. Mobile capabilities across a wide range of platforms IBM Symphony IBM IBM Lotus IBM Connections Notes Sametime Apple® iOS Blackberry® Android™ Windows® Phone17 © 2012 IBM Corporation Announced planned support for Windows Phones
  18. 18. ® Lotus Notes Social Edition18 © 2012 IBM Corporation
  19. 19. Enhanced capabilities from the browser New Notes app browser plug-in19 © 2012 IBM Corporation
  20. 20. Domino Applications XPages OpenSocial20 © 2012 IBM Corporation
  21. 21. How to make it work: Business and IT must come together Business IT21 © 2012 IBM Corporation
  22. 22. RETHINK the way you do business Business IT22 © 2012 IBM Corporation
  23. 23. Social business is an opportunity to stand out. The time toact is now. Social Business AGENDA Get started today to map out the right path for your company23 © 2012 IBM Corporation
  24. 24. Pam Chandor 10 North Martingale Road Global Sales Director Schaumburg, IL 60173 Social Business & Tel +1 847 805 2338 Web Experience Software pchandor@us.ibm.com twitter: pchando linkedin: pam chandor24 THANK YOU © 2012 IBM Corporation

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