KM seeds to support
a growing international
collaboration
Patrice X. ChalonJournée découverte Kmnet, 2014-06-17
EUnetHTA a...
2
https://www.flickr.com/photos/snugglepup/3510955956/
Patrice X. Chalon
Outline
 Introduction
 KM concepts
 Tools for virtual
collaboration
 SABA meeting
 Open Atrium
 Conclusion
3
https:/...
INTRODUCTION
4
https://www.flickr.com/photos/mysapl/2333392502/
KCE?
 Fedraal Kenniscentrum voor de
Gezondheidszorg – Centre fédéral d’expertise
des soins de santé
 ION-OIP, parastatal...
KCE’s research areas
• Good Clinical practices
GCP
• Health Services Research
HSR
• Health Technology Assessment
HTA
6
KCE & international collaboration
7
EUnetHTA?
8
European network for Health Technology Assessment | JA2 2012-2015 | www.eunethta.eu
EUnetHTA
Partners
9
KCE & EUnetHTA
10
Associated
partner
Founding
partner
Lead
partner
Lead
partner
KM POINT OF VIEW
EUnetHTA from a…
http://www.flickr.com/photos/mikecpeck/1594421372/
11
12
Profileshttp://www.flickr.com/photos/dunechaser/
220637016
http://www.flickr.com/photos/dunec
haser/134672066
http://ww...
Products
13
Tools
14
Tools(continued)
15
Tools (continued)
16
Process
Planned /
ongoing
projects
Research Report Decision
17
Community of Practice
EUnetHTA can be seen as a…
18
http://www.flickr.com/photos/joeshlabotnik/305410323/
KM tools
19
THE KM HOUSE CONCEPT
Introducing…
20
https://www.flickr.com/photos/georgivar/4953043711/
The KM house concept
Rossion F. Transfer of Long-Term Knowledge and Expertise: A Case Study in the Nuclear Sector. In: Sri...
Entrance
22
Control
http://www.flickr.com/photos/83823904@N00/64156219/
http://faculty.physics.tamu.edu/kamon/teaching/phys202/class/i...
Colleagues
24
Agora
http://www.flickr.com/photos/hisa/177366816/
25
Library
http://culturevisuelle.org/blog/10655
26
Workrooms
http://www.thomasgeeraerts.be/wp-content/uploads/video-conference.jpg
27
Learning centre
28
Pergolahttp://www.trendir.com/archives/pircher-pergola-tete-a-tete.jpg
29
•
EUNETHTA INFORMATION
MANAGEMENT INFRASTRUCTURE
Applying the KM house concept to….
31
Hall
Agora
Auditorium
Experts
corner
Working
Teams
Library
Cockpit
Public information
Reference
documents
Standards,
proce...
Hall
Agora
Auditorium
Experts
corner
Working
Teams
Library
Cockpit
Members
only
33
Public
access
SABA MEETING
Web conferencing with…
34
Overview
35
EMOTICONS
VOIP/ PHONE
TEXT CHAT
SLIDESHOW
VIDEO
SHARE
SCREEN
POLL
WHITEBOARD
RECORDING
Assessment
Functionality Rating Comments
VOIP  Some colleagues have problems with audio
Phone not used (costs)
Video / No...
Assessment (cont.)
 Requires admin rights on the computer
 Requires specific firewall settings
 JAVA application may be...
Lessons learned
 It works!
 We could not make without such a tool!
 Lots of IT constraints
38
OPEN ATRIUM
Intranet with…
39
Overview
40
MY GROUPS
RECENT
ACTIVITY
MY PROFILE
NEWS
CALENDAR
PAGE
Overview (cont.)
41
NEWS
DOCUMENTS
PLANNING
SHOUTBOX
CALENDAR
MEMBERS DISCUSSION POLLS
DASHBOARD
NOTIFICATIONS
WEBFORMS
News
42
Documents library
43
Planning
44
Shoutbox
45
Calendar
46
Members
47
Discussion
48
Polls
49
Webforms
50
E-mail notification
51
Assessment
Functionality Rating Comments
News  Not used a lot
Limited => Newsletter tool
Documents library  ! Works well...
Lessons learned
 Needs description is important!
 Users are lazy….
 Changing the habits is a challenge
53
CONCLUSION
Virtual collaboration? Yes, but…
54
https://www.flickr.com/photos/cjsmithphotography/5511409574/
Classical way to communicate
55
http://www.flickr.com/photos/dcosand/5399855440/
http://www.flickr.com/photos/delartful/48...
New options to communicate
56
http://www.flickr.com/photos/niallkennedy/68815825/
http://www.flickr.com/photos/mynetx/5205...
EUnetHTA Communication tools
57
Virtual is not enough…
58
Meet face to face matters!
59
https://www.flickr.com/photos/ceardach/4550836301/
Meet face to face matters!
60
https://www.flickr.com/photos/hpnadig/5290358767/ http://en.wikipedia.org/wiki/Wikipedia:Mee...
A KM Framework helps you to support a
multinational network
61
http://www.flickr.com/photos/tazintosh/4165006117/
Thank you!
62
http://www.flickr.com/photos/cicciopizzettaro/4297936934/
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KM seeds to support a growing international collaboration: EUnetHTA and virtual collaboration

  1. 1. KM seeds to support a growing international collaboration Patrice X. ChalonJournée découverte Kmnet, 2014-06-17 EUnetHTA and virtual collaboration
  2. 2. 2 https://www.flickr.com/photos/snugglepup/3510955956/ Patrice X. Chalon
  3. 3. Outline  Introduction  KM concepts  Tools for virtual collaboration  SABA meeting  Open Atrium  Conclusion 3 https://www.flickr.com/photos/lordspudz/7727396024/
  4. 4. INTRODUCTION 4 https://www.flickr.com/photos/mysapl/2333392502/
  5. 5. KCE?  Fedraal Kenniscentrum voor de Gezondheidszorg – Centre fédéral d’expertise des soins de santé  ION-OIP, parastatal(e) B, 50 FTE  To carry out studies and produce reports and recommendations from evidence-based information in order to support to the public authorities when they take decisions on health care and health insurance 5
  6. 6. KCE’s research areas • Good Clinical practices GCP • Health Services Research HSR • Health Technology Assessment HTA 6
  7. 7. KCE & international collaboration 7
  8. 8. EUnetHTA? 8
  9. 9. European network for Health Technology Assessment | JA2 2012-2015 | www.eunethta.eu EUnetHTA Partners 9
  10. 10. KCE & EUnetHTA 10 Associated partner Founding partner Lead partner Lead partner
  11. 11. KM POINT OF VIEW EUnetHTA from a… http://www.flickr.com/photos/mikecpeck/1594421372/ 11
  12. 12. 12 Profileshttp://www.flickr.com/photos/dunechaser/ 220637016 http://www.flickr.com/photos/dunec haser/134672066 http://www.flickr.com/photos/lonnon/4608 65053/ http://www.flickr.com/photos/dunechas er/160405716 http://www.flickr.com/photos/fabi_k/354646 6770/
  13. 13. Products 13
  14. 14. Tools 14
  15. 15. Tools(continued) 15
  16. 16. Tools (continued) 16
  17. 17. Process Planned / ongoing projects Research Report Decision 17
  18. 18. Community of Practice EUnetHTA can be seen as a… 18 http://www.flickr.com/photos/joeshlabotnik/305410323/
  19. 19. KM tools 19
  20. 20. THE KM HOUSE CONCEPT Introducing… 20 https://www.flickr.com/photos/georgivar/4953043711/
  21. 21. The KM house concept Rossion F. Transfer of Long-Term Knowledge and Expertise: A Case Study in the Nuclear Sector. In: Srikantaiah T, Koenig MED, American Society for Information Science and Technology., editors. Knowledge management in practice : connections and context. Medford, N.J.: Information Today; c2008. p. 403-14. 21
  22. 22. Entrance 22
  23. 23. Control http://www.flickr.com/photos/83823904@N00/64156219/ http://faculty.physics.tamu.edu/kamon/teaching/phys202/class/image/M etal_Detector_Security_Gate.jpg 23
  24. 24. Colleagues 24
  25. 25. Agora http://www.flickr.com/photos/hisa/177366816/ 25
  26. 26. Library http://culturevisuelle.org/blog/10655 26
  27. 27. Workrooms http://www.thomasgeeraerts.be/wp-content/uploads/video-conference.jpg 27
  28. 28. Learning centre 28
  29. 29. Pergolahttp://www.trendir.com/archives/pircher-pergola-tete-a-tete.jpg 29
  30. 30. •
  31. 31. EUNETHTA INFORMATION MANAGEMENT INFRASTRUCTURE Applying the KM house concept to…. 31
  32. 32. Hall Agora Auditorium Experts corner Working Teams Library Cockpit Public information Reference documents Standards, processes and procedures Contact database Question and answers (list or forum + FAQs) E workspace for WP teams Conferences Training sessions (e-meeting facility) Webcasts Planned / ongoing projects info CAPACITYBULILDINGSUPPORT Recently published HTA’s news DISSEMINATION CREATION LEARNINGBYDOING Emerging technologies news INFORMATION SUPPORTCOLLABORATION planned / ongoing Project Monitoring Public access External information sources Internal information sources = WP tools Templates Members only Collaboration members news 32
  33. 33. Hall Agora Auditorium Experts corner Working Teams Library Cockpit Members only 33 Public access
  34. 34. SABA MEETING Web conferencing with… 34
  35. 35. Overview 35 EMOTICONS VOIP/ PHONE TEXT CHAT SLIDESHOW VIDEO SHARE SCREEN POLL WHITEBOARD RECORDING
  36. 36. Assessment Functionality Rating Comments VOIP  Some colleagues have problems with audio Phone not used (costs) Video / Note used Text chat  Very important when no audio Helps a lot when transmitting proposals Must be saved apart Slides  Import sometimes abort (file format?) Whiteboard / Not used Poll / Not used Screen share  Can be difficult to manage for presenter Very useful!!! Emoticons  Very useful!!! Session recording  Propriatary format, requires SABA app 36
  37. 37. Assessment (cont.)  Requires admin rights on the computer  Requires specific firewall settings  JAVA application may be restricted by ICT security rules  Last version causes problems (not working on Mac) 37
  38. 38. Lessons learned  It works!  We could not make without such a tool!  Lots of IT constraints 38
  39. 39. OPEN ATRIUM Intranet with… 39
  40. 40. Overview 40 MY GROUPS RECENT ACTIVITY MY PROFILE NEWS CALENDAR PAGE
  41. 41. Overview (cont.) 41 NEWS DOCUMENTS PLANNING SHOUTBOX CALENDAR MEMBERS DISCUSSION POLLS DASHBOARD NOTIFICATIONS WEBFORMS
  42. 42. News 42
  43. 43. Documents library 43
  44. 44. Planning 44
  45. 45. Shoutbox 45
  46. 46. Calendar 46
  47. 47. Members 47
  48. 48. Discussion 48
  49. 49. Polls 49
  50. 50. Webforms 50
  51. 51. E-mail notification 51
  52. 52. Assessment Functionality Rating Comments News  Not used a lot Limited => Newsletter tool Documents library  ! Works well, some limitations People tend to create a lot of subfolders Planning  Takes time to encode Not used Shoutbox  Useless Calendar  No interaction with outLook (Import / Export) Members  Lot of people do not complete their profile (Photo, competencies) Discussion  Best way to revise documents Also used as « ticketing system » by webmasters Polls / Not used Webforms  Auto fill based on profile 52
  53. 53. Lessons learned  Needs description is important!  Users are lazy….  Changing the habits is a challenge 53
  54. 54. CONCLUSION Virtual collaboration? Yes, but… 54 https://www.flickr.com/photos/cjsmithphotography/5511409574/
  55. 55. Classical way to communicate 55 http://www.flickr.com/photos/dcosand/5399855440/ http://www.flickr.com/photos/delartful/4812078489/ http://www.flickr.com/photos/donovan_beeson/5275084531/ http://www.flickr.com/photos/franciscoferreira/4588130338/
  56. 56. New options to communicate 56 http://www.flickr.com/photos/niallkennedy/68815825/ http://www.flickr.com/photos/mynetx/5205684044/ http://www.washington.edu/itconnect/connect/email/uw-email/configuring/os-x-mail6/osx-mail/ https://www.facebook.com/TheCochraneLibrary https://twitter.com/EUnetHTA
  57. 57. EUnetHTA Communication tools 57
  58. 58. Virtual is not enough… 58
  59. 59. Meet face to face matters! 59 https://www.flickr.com/photos/ceardach/4550836301/
  60. 60. Meet face to face matters! 60 https://www.flickr.com/photos/hpnadig/5290358767/ http://en.wikipedia.org/wiki/Wikipedia:Meetup/Bangalore/Bangalore24
  61. 61. A KM Framework helps you to support a multinational network 61 http://www.flickr.com/photos/tazintosh/4165006117/
  62. 62. Thank you! 62 http://www.flickr.com/photos/cicciopizzettaro/4297936934/

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