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NJSLA 32 nd  Alice Rankin Distinguished Lecture | Peter Bromberg | http://peterbromberg.com/sla Remaining Relevant in Time...
Encyclopaedia Britannica:  1771 http://www.flickr.com/photos/radiorover/2787677403/
Encyclopaedia Britannica:  1889-1911 http://www.flickr.com/photos/radiorover/2787677403/
Encyclopaedia Britannica:  1974-1990 http://www.flickr.com/photos/radiorover/2787677403/ http://commons.wikimedia.org/wiki...
Disruptive  Technologies http://www.flickr.com/photos/radiorover/2787677403/
Disruptive  Technologies http://www.flickr.com/photos/radiorover/2787677403/
Disruptive  Technologies http://www.flickr.com/photos/radiorover/2787677403/ http://picasaweb.google.co.uk/brenlla/Asennad...
http://www.flickr.com/photos/radiorover/2787677403/ We want our articles to be correct before they are published.  We stan...
http://www.flickr.com/photos/radiorover/2787677403/ The new version of Britannica Online, set to debut this summer,  will ...
Exponential Pace of  Change WWW/SMS 0 Internet/e-Mail 1< Computer 2 Television 3 Radio 4 Telephone 5 Accurate Clocks 16 Pr...
Pace of  Change D Stats from Pew Internet & American Life Project 62% 0% Wireless Internet 82% 50% Own a cell phone 57% 5%...
http://www.flickr.com/photos/rachel_s/2906095941/
It all happened so fast… http://www.flickr.com/photos/rachel_s/2906095941/
Exponential Pace of  Change WWW/SMS 0 Internet/e-Mail 1< Computer 2 Television 3 Radio 4 Telephone 5 Accurate Clocks 16 Pr...
Unfreeze/Refreeze  Change Model www.flickr.com/photos/circulating/3251962169
Permanent  Whitewater http://www.flickr.com/photos/nukeit1/244167779/
<ul><li>Nicole Engard’s Tweet, Used with permission </li></ul>Permanent  Whitewater
Permanent  BETA http://www.flickr.com/photos/kl/3238847578/
Permanent  BETA www.flickr.com/photos/kenstein/2948639488
Change &  Customer Expectations “ Everything’s  amazing  and nobody’s happy” -Louis CK
The  Changing Role  of the Library www.flickr.com/photos/paullew/2288822734
Our View  of the client http://www.flickr.com/photos/cambiodefractal/851100640/
Our View  of the client’s need http://www.flickr.com/photos/aheram/2815677577/
The  Changing Need  of the Client http://www.flickr.com/photos/romanketchup/2868647698/
The  Changing Need  of the Client http://www.flickr.com/photos/mrsonion42/1110876464/
The  Changing Need  of the Client http://www.flickr.com/photos/cmbellman/3188260349/
The  Changing Need  of the Client www.flickr.com/photos/dominikgolenia/1620382863/
http://www.flickr.com/photos/will-lion/2595497078/
What  business  are we in? http://www.flickr.com/photos/tanaka/2345575389/ http://www.flickr.com/photos/jambina/3406245355...
http://www.flickr.com/photos/radiorover/2787677403/ http://www.flickr.com/photos/mayaevening/138372058/ What  business  ar...
What  business  are we in? The  Filtering business http://www.flickr.com/photos/radiorover/2787677403/ http://www.flickr.c...
What  business  are we in? The  Filtering business Amazon Netflix
Where do you buy… ( and   WHY ?) http://www.flickr.com/photos/pagedooley/2264989262/ Oil change Books Clothes & Groceries ...
Where do you buy… ( and   WHY ?) <ul><ul><li>Quality </li></ul></ul><ul><ul><li>Convenience </li></ul></ul><ul><ul><li>Hum...
What is  Value? http://www.flickr.com/photos/stephenkwilli/3195546028/ http://www.flickr.com/photos/jaxxon/30557942/
What is  Value? http://jacobruth.com/product/15554/14k_White_Gold_Pearl_Tahitian_Black_Pearl_Strand Pearls on necklace gra...
What is  Value? Images from Vancouver Public Library: http://vpl.ca
Communicating Value:  User Centered http://www.flickr.com/photos/radiorover/2787677403/ http://headrush.typepad.com/creati...
Ask them  what they want (but don’t stop there) Henry Ford said that if he had asked people how they wanted to  improve th...
Value Offers:  Low Hanging Fruit RSS FEEDS   TOC/Alerts Continual Contact Website Classes http://www.flickr.com/photos/ple...
Value Offers:  Low Hanging Fruit Screencasts IM reference Being Kind Caring Faking it http://www.flickr.com/photos/pleeker...
Will customers value new offerings?  It depends… http://www.flickr.com/photos/atbaker/119455827/
Please read the paragraph below Aoccdrnig to a rscheearch at Cmabrigde Uinervtisy, it deosn't mttaer in waht oredr the ltt...
Here’s a few words, randomly selected from the  previous paragraph: Wrod rset porbelm tihs taht iprmoetnt frist is ltteer ...
Value Offers:  Low Hanging Fruit Package  your services http://www.flickr.com/photos/pleeker/164453373/
http://www.flickr.com/photos/hand-nor-glove/3291863266/
http://www.flickr.com/photos/radiorover/2787677403/ http://www.mwctoys.com/images/review_jabba_1.jpg http://www.flickr.com...
What kind of  Leadership is needed? http://www.flickr.com/photos/lumaxart/2137729430/
http://www.flickr.com/photos/theritters/1064955689/
The Doctor is  five  and the  lawyer is  seven.   http://www.flickr.com/photos/theritters/1064955689/
Leaders stay  current http://www.flickr.com/photos/sumsinnow/2927978210/
Leaders  experiment   and play <ul><li>“I didn’t fail, I just discovered another way not to invent the electric light bulb...
Leaders  Do Improv (???) http://reason.tv/UserFiles/large_drew.jpg
<ul><li>Let Go and be willing </li></ul>Improv principles of   Leadership http://flickr.com/photos/shenghunglin/1605003129/
<ul><li>Listen .  Be in the Moment </li></ul>Improv principles of   Leadership http://www.flickr.com/photos/ky_olsen/31333...
<ul><li>Action Beats Inaction </li></ul>Improv principles of   Leadership http://www.buycostumes.com/Clapboard-for-Movie-D...
Improv principles of   Leadership <ul><li>Give up (the illusion) of control  </li></ul>http://www.flickr.com/photos/blyzz/...
<ul><li>There are no mistakes   </li></ul>Improv principles of   Leadership http://www.flickr.com/photos/vadania/107006396/
<ul><li>Teamwork </li></ul>Improv principles of   Leadership http://www.flickr.com/photos/deskoltrolado/2004427065
<ul><li>YES, and… </li></ul>Improv principles of   Leadership http://www.flickr.com/photos/eyefruit/179553810/
Everyone tells Jokes, but we still need professional comedians. -Jimmy Wales on whether wikipedia can replace librarians h...
Experience is not what happens  to you.   It is   what you do with   what happens to you.   - Aldous Huxley   www.flickr.c...
Slides and supporting links available at  http://peterbromberg.com/sla  http://www.flickr.com/photos/darwinbell/2602728681/
http://www.flickr.com/photos/radiorover/2787677403/ Image Credits <ul><li>Gift:  http://www.flickr.com/photos/ginnerobot/3...
http://www.flickr.com/photos/radiorover/2787677403/ Image Credits <ul><li>Pearls:  http://www.flickr.com/photos/stephenkwi...
Deleted  Scenes
<ul><li>“ You gotta make  something good   outta something bad” </li></ul><ul><li>- David Hoffman, Documentary Filmaker </...
The best time to plant a tree was always  20 years ago.   The second best time is always  today. www.flickr.com/photos/yah...
Experience is not what happens  to you.   It is   what you do with   what happens to you.   - Aldous Huxley   www.flickr.c...
<ul><li>1. Warm up  (Prepare yourself) </li></ul>Improv principles of   Leadership http://www.flickr.com/photos/carlitos80...
<ul><li>3. Stay in the moment   </li></ul>Improv principles of   Leadership http://www.flickr.com/photos/margaretv/3121527...
<ul><li>6. Be Honest   </li></ul>Improv principles of   Leadership http://www.flickr.com/photos/waldopancake/407739741/in/...
<ul><li>9. Trust   </li></ul>Improv principles of   Leadership http://www.flickr.com/photos/jfchenier/428825569/
<ul><li>What you  have   +  </li></ul><ul><li>What you  create   +  </li></ul><ul><li>How you  present   it  +  </li></ul>...
You call that breakfast? http://www.flickr.com/photos/radiorover/2787677403/ http://www.mwctoys.com/images/review_jabba_1....
Twitter is  a filter
<ul><li>&quot;Learning and innovation go hand in hand.  The arrogance of success is to think that what you did yesterday w...
CHANGE SCILS Email circa 1992 http://www.flickr.com/photos/radiorover/2787677403/ http://caspian.dotconf.net/menu/Software...
Leaders express  core values in new ways <ul><li>&quot;The arrogance of success is to think that what you did yesterday wi...
<ul><li>“Our doubts are traitors.  And make us lose the good we oft might win, By fearing to attempt.” </li></ul><ul><li>-...
<ul><li>&quot;If you have an apple and I have an apple and we exchange these apples then you and I will still each have on...
Overcoming  Inertia http://www.flickr.com/photos/radiorover/2787677403/ http://www.mwctoys.com/images/review_jabba_1.jpg
http://www.brainrules.net/attention
http://www.brainrules.net/attention
The  Changing Need  of the Client http://www.flickr.com/photos/vernhart/1512271884/
Create a culture of  insourcing
http://www.flickr.com/photos/radiorover/2787677403/ “ Twitter lets people know what’s going on about things they care abou...
Not the  only game  in town
There is nothing permanent except change. -  Heraclitus of Ephesus, circa 500 B.C.E.
Value is  relative to their needs http://www.flickr.com/photos/radiorover/2787677403/ http://headrush.typepad.com/photos/u...
http://www.flickr.com/photos/radiorover/2787677403/ Brain v Computer
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The Value of Leadership, the Leadership of Value: Remaining Relevant in times of Change

Script and supporting materials at: http://peterbromberg.com/sla

Throw out those 5 year strategic plans, change ain't what it used to be. Change no longer happens in slow, predictable, macro waves that allow us the time to make and execute big plans. Change now happens in a continual series of microbursts, each one potentially changing our experiences, behaviors, perceptions, and expectations in unexpected but potentially powerful ways.

A new type of leadership is called for. A leadership that not only provides a map for change, but also empowers people in your organization to throw away the map and respond to clients' needs in the moment. A leadership that questions best practices, holding only lightly to the ways of the past. A leadership that monitors societal trends and embraces small innovations and good ideas no matter where they come from.

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The Value of Leadership, the Leadership of Value: Remaining Relevant in times of Change

  1. 1. NJSLA 32 nd Alice Rankin Distinguished Lecture | Peter Bromberg | http://peterbromberg.com/sla Remaining Relevant in Times of Change
  2. 2. Encyclopaedia Britannica: 1771 http://www.flickr.com/photos/radiorover/2787677403/
  3. 3. Encyclopaedia Britannica: 1889-1911 http://www.flickr.com/photos/radiorover/2787677403/
  4. 4. Encyclopaedia Britannica: 1974-1990 http://www.flickr.com/photos/radiorover/2787677403/ http://commons.wikimedia.org/wiki/File:Encyclopaedia_Britannica_15_with_2002.jpg
  5. 5. Disruptive Technologies http://www.flickr.com/photos/radiorover/2787677403/
  6. 6. Disruptive Technologies http://www.flickr.com/photos/radiorover/2787677403/
  7. 7. Disruptive Technologies http://www.flickr.com/photos/radiorover/2787677403/ http://picasaweb.google.co.uk/brenlla/Asennadas?feat=embedwebsite#5319409301975212898
  8. 8. http://www.flickr.com/photos/radiorover/2787677403/ We want our articles to be correct before they are published. We stand behind our process, based on trained editors and fact checkers, more than 4,000 experts, and sound writing. Our model works well. Wikipedia is very different, but nothing in their model suggests we should change what we do. - Dale Holberg, the Editor in Chief of Britannica 2006
  9. 9. http://www.flickr.com/photos/radiorover/2787677403/ The new version of Britannica Online, set to debut this summer, will emulate the Wikipedia concept by letting subscribers make changes to any article, ranging from minor edits to near-total rewrites. &quot; I don't believe it's accurate to say that Britannica & Wikipedia are becoming more similar ” scoffed Britannica President Jorge Cauz - Boston Globe, 3/31/2009 2009
  10. 10. Exponential Pace of Change WWW/SMS 0 Internet/e-Mail 1< Computer 2 Television 3 Radio 4 Telephone 5 Accurate Clocks 16 Printing 24 Universities 40 Libraries 400 Writing 500 Agriculture 750 Speech 100,000 Progress Generations Ago SMS, Twitter, Facebook, RSS < 2 years Iphone 2 years ago Ubiquitous Wireless 4 years ago Ipod 7 years ago World wide web 15 years Home computers 25 years Satellites 50 years Automobiles 100 years printing press with movable type; rifle 500 years wheel and axle; sail 5,000 years bow & arrow 50,000 yrs control of fire 500,000 yrs lever, wedge 1.5 mill yrs
  11. 11. Pace of Change D Stats from Pew Internet & American Life Project 62% 0% Wireless Internet 82% 50% Own a cell phone 57% 5% Broadband at home 75% 46% Use Internet (adult) 2009 2000  
  12. 12. http://www.flickr.com/photos/rachel_s/2906095941/
  13. 13. It all happened so fast… http://www.flickr.com/photos/rachel_s/2906095941/
  14. 14. Exponential Pace of Change WWW/SMS 0 Internet/e-Mail 1< Computer 2 Television 3 Radio 4 Telephone 5 Accurate Clocks 16 Printing 24 Universities 40 Libraries 400 Writing 500 Agriculture 750 Speech 100,000 Progress Generations Ago SMS, Twitter, Facebook, RSS < 2 years Iphone 2 years ago Ubiquitous Wireless 4 years ago Ipod 7 years ago World wide web 15 years Home computers 25 years Satellites 50 years Automobiles 100 years printing press with movable type; rifle 500 years wheel and axle; sail 5,000 years bow & arrow 50,000 yrs control of fire 500,000 yrs lever, wedge 1.5 mill yrs
  15. 15. Unfreeze/Refreeze Change Model www.flickr.com/photos/circulating/3251962169
  16. 16. Permanent Whitewater http://www.flickr.com/photos/nukeit1/244167779/
  17. 17. <ul><li>Nicole Engard’s Tweet, Used with permission </li></ul>Permanent Whitewater
  18. 18. Permanent BETA http://www.flickr.com/photos/kl/3238847578/
  19. 19. Permanent BETA www.flickr.com/photos/kenstein/2948639488
  20. 20. Change & Customer Expectations “ Everything’s amazing and nobody’s happy” -Louis CK
  21. 21. The Changing Role of the Library www.flickr.com/photos/paullew/2288822734
  22. 22. Our View of the client http://www.flickr.com/photos/cambiodefractal/851100640/
  23. 23. Our View of the client’s need http://www.flickr.com/photos/aheram/2815677577/
  24. 24. The Changing Need of the Client http://www.flickr.com/photos/romanketchup/2868647698/
  25. 25. The Changing Need of the Client http://www.flickr.com/photos/mrsonion42/1110876464/
  26. 26. The Changing Need of the Client http://www.flickr.com/photos/cmbellman/3188260349/
  27. 27. The Changing Need of the Client www.flickr.com/photos/dominikgolenia/1620382863/
  28. 28. http://www.flickr.com/photos/will-lion/2595497078/
  29. 29. What business are we in? http://www.flickr.com/photos/tanaka/2345575389/ http://www.flickr.com/photos/jambina/3406245355/ Apple will be a leader in providing simple, powerful, high-quality information products and services for people who learn, communicate, and create.
  30. 30. http://www.flickr.com/photos/radiorover/2787677403/ http://www.flickr.com/photos/mayaevening/138372058/ What business are we in?
  31. 31. What business are we in? The Filtering business http://www.flickr.com/photos/radiorover/2787677403/ http://www.flickr.com/photos/hurleygurley/4338767/
  32. 32. What business are we in? The Filtering business Amazon Netflix
  33. 33. Where do you buy… ( and WHY ?) http://www.flickr.com/photos/pagedooley/2264989262/ Oil change Books Clothes & Groceries http://www.flickr.com/photos/crash-candy/524171354/ http://www.flickr.com/photos/eclecticlibrarian/386743707/
  34. 34. Where do you buy… ( and WHY ?) <ul><ul><li>Quality </li></ul></ul><ul><ul><li>Convenience </li></ul></ul><ul><ul><li>Human Touch </li></ul></ul><ul><ul><li>Environment </li></ul></ul><ul><ul><li>Cost (time or money) </li></ul></ul>
  35. 35. What is Value? http://www.flickr.com/photos/stephenkwilli/3195546028/ http://www.flickr.com/photos/jaxxon/30557942/
  36. 36. What is Value? http://jacobruth.com/product/15554/14k_White_Gold_Pearl_Tahitian_Black_Pearl_Strand Pearls on necklace gracefully graduate in size from 9 mm near the top to 11.5 mm at the center of the strand. Secured with a 14K white gold safety clasp. Price: $16,280.00
  37. 37. What is Value? Images from Vancouver Public Library: http://vpl.ca
  38. 38. Communicating Value: User Centered http://www.flickr.com/photos/radiorover/2787677403/ http://headrush.typepad.com/creating_passionate_users/2007/04/index.html
  39. 39. Ask them what they want (but don’t stop there) Henry Ford said that if he had asked people how they wanted to improve their transportation they would have said faster horses. http://www.flickr.com/photos/danshouse/163331027/
  40. 40. Value Offers: Low Hanging Fruit RSS FEEDS TOC/Alerts Continual Contact Website Classes http://www.flickr.com/photos/pleeker/164453373/
  41. 41. Value Offers: Low Hanging Fruit Screencasts IM reference Being Kind Caring Faking it http://www.flickr.com/photos/pleeker/164453373/
  42. 42. Will customers value new offerings? It depends… http://www.flickr.com/photos/atbaker/119455827/
  43. 43. Please read the paragraph below Aoccdrnig to a rscheearch at Cmabrigde Uinervtisy, it deosn't mttaer in waht oredr the ltteers in a wrod are, the olny iprmoetnt tihng is taht the frist and lsat ltteer be at the rghit pclae. The rset can be a toatl mses and you can sitll raed it wouthit porbelm. Tihs is bcuseae the huamn mnid deos not raed ervey lteter by istlef, but the wrod as a wlohe.
  44. 44. Here’s a few words, randomly selected from the previous paragraph: Wrod rset porbelm tihs taht iprmoetnt frist is ltteer be the wouthit Mses Huamn bcuseae lteter.
  45. 45. Value Offers: Low Hanging Fruit Package your services http://www.flickr.com/photos/pleeker/164453373/
  46. 46. http://www.flickr.com/photos/hand-nor-glove/3291863266/
  47. 47. http://www.flickr.com/photos/radiorover/2787677403/ http://www.mwctoys.com/images/review_jabba_1.jpg http://www.flickr.com/photos/hand-nor-glove/3291863266/ What’s your Lucky Saucer? What do you offer that brings ‘em in the door?
  48. 48. What kind of Leadership is needed? http://www.flickr.com/photos/lumaxart/2137729430/
  49. 49. http://www.flickr.com/photos/theritters/1064955689/
  50. 50. The Doctor is five and the lawyer is seven. http://www.flickr.com/photos/theritters/1064955689/
  51. 51. Leaders stay current http://www.flickr.com/photos/sumsinnow/2927978210/
  52. 52. Leaders experiment and play <ul><li>“I didn’t fail, I just discovered another way not to invent the electric light bulb.” </li></ul><ul><li>- Thomas Edison </li></ul>http://www.flickr.com/photos/zetson/3036254720/
  53. 53. Leaders Do Improv (???) http://reason.tv/UserFiles/large_drew.jpg
  54. 54. <ul><li>Let Go and be willing </li></ul>Improv principles of Leadership http://flickr.com/photos/shenghunglin/1605003129/
  55. 55. <ul><li>Listen . Be in the Moment </li></ul>Improv principles of Leadership http://www.flickr.com/photos/ky_olsen/3133347219/
  56. 56. <ul><li>Action Beats Inaction </li></ul>Improv principles of Leadership http://www.buycostumes.com/Clapboard-for-Movie-Director/21611/ProductDetail.aspx
  57. 57. Improv principles of Leadership <ul><li>Give up (the illusion) of control </li></ul>http://www.flickr.com/photos/blyzz/2530816698/
  58. 58. <ul><li>There are no mistakes </li></ul>Improv principles of Leadership http://www.flickr.com/photos/vadania/107006396/
  59. 59. <ul><li>Teamwork </li></ul>Improv principles of Leadership http://www.flickr.com/photos/deskoltrolado/2004427065
  60. 60. <ul><li>YES, and… </li></ul>Improv principles of Leadership http://www.flickr.com/photos/eyefruit/179553810/
  61. 61. Everyone tells Jokes, but we still need professional comedians. -Jimmy Wales on whether wikipedia can replace librarians http://www.flickr.com/photos/radiorover/2787677403/
  62. 62. Experience is not what happens to you. It is what you do with what happens to you. - Aldous Huxley www.flickr.com/photos/dharmasphere/70802335/
  63. 63. Slides and supporting links available at http://peterbromberg.com/sla http://www.flickr.com/photos/darwinbell/2602728681/
  64. 64. http://www.flickr.com/photos/radiorover/2787677403/ Image Credits <ul><li>Gift: http://www.flickr.com/photos/ginnerobot/3118868877/ </li></ul><ul><li>Britannica (New): http://tinyurl.com/oq6buv </li></ul><ul><li>RIP Encarta: http://tinyurl.com/psxnc8 </li></ul><ul><li>Snail: http://www.flickr.com/photos/rachel_s/2906095941/ </li></ul><ul><li>Melting Ice: www.flickr.com/photos/circulating/3251962169 </li></ul><ul><li>Whitewater: www.flickr.com/photos/circulating/3251962169 </li></ul><ul><li>Permanent Beta: http://www.flickr.com/photos/kl/3238847578/ </li></ul><ul><li>Stained Glass: www.flickr.com/photos/paullew/2288822734 </li></ul><ul><li>Desert: http://www.flickr.com/photos/cambiodefractal/851100640/ </li></ul><ul><li>Canteen: http://www.flickr.com/photos/aheram/2815677577/ </li></ul><ul><li>Beverages: http://www.flickr.com/photos/romanketchup/2868647698/ </li></ul><ul><li>Underwater: http://www.flickr.com/photos/mrsonion42/1110876464/ </li></ul><ul><li>Champagne: http://www.flickr.com/photos/mrsonion42/1110876464/ </li></ul><ul><li>Marathon: www.flickr.com/photos/dominikgolenia/1620382863/ </li></ul><ul><li>Fire Hydrant: http://www.flickr.com/photos/will-lion/2595497078/ </li></ul><ul><li>Brownie Camera: http://www.flickr.com/photos/tanaka/2345575389/ </li></ul><ul><li>Iphone Portrait: www.flickr.com/photos/jambina/3406245355 </li></ul><ul><li>Needle/haystack: http://www.flickr.com/photos/mayaevening/138372058/ </li></ul><ul><li>Lime Green Jello Brain: http://www.flickr.com/photos/hurleygurley/4338767 </li></ul><ul><li>Oil Change: http://www.flickr.com/photos/pagedooley/2264989262/ </li></ul><ul><li>Grocery Baskets: http://www.flickr.com/photos/crash-candy/524171354 </li></ul><ul><li>Books: http://www.flickr.com/photos/crash-candy/524171354 </li></ul>
  65. 65. http://www.flickr.com/photos/radiorover/2787677403/ Image Credits <ul><li>Pearls: http://www.flickr.com/photos/stephenkwilli/3195546028/ </li></ul><ul><li>Rocks: http://www.flickr.com/photos/jaxxon/30557942/ </li></ul><ul><li>Black Pearls: http://www.flickr.com/photos/jaxxon/30557942/ </li></ul><ul><li>Vancouver Public Library Website: http://vpl.ca </li></ul><ul><li>Kick Ass: http://headrush.typepad.com/creating_passionate_users/2007/04/index.html </li></ul><ul><li>Horse Sculpture: http://www.flickr.com/photos/danshouse/163331027 </li></ul><ul><li>Low hanging fruit: http://www.flickr.com/photos/pleeker/164453373 </li></ul><ul><li>Alligator: http://www.flickr.com/photos/atbaker/119455827/ </li></ul><ul><li>Cat/Saucer: http://www.flickr.com/photos/hand-nor-glove/3291863266/ </li></ul><ul><li>Leadership: http://www.flickr.com/photos/lumaxart/2137729430/ </li></ul><ul><li>Grandkids: http://www.flickr.com/photos/theritters/1064955689/ </li></ul><ul><li>Current: http://www.flickr.com/photos/theritters/1064955689/ </li></ul><ul><li>Lightbulbs: http://www.flickr.com/photos/zetson/3036254720/ </li></ul><ul><li>Drew Carey: http://reason.tv/UserFiles/large_drew.jpg </li></ul><ul><li>Let Go: http://flickr.com/photos/shenghunglin/1605003129/ </li></ul><ul><li>Listen: http://www.flickr.com/photos/ky_olsen/3133347219/ </li></ul><ul><li>Action: http://tinyurl.com/r8kvll </li></ul><ul><li>Control Panel: http://www.flickr.com/photos/blyzz/2530816698 </li></ul><ul><li>Leaning Tower: http://www.flickr.com/photos/vadania/107006396 </li></ul><ul><li>Teamwork: http://www.flickr.com/photos/deskoltrolado/2004427065 </li></ul><ul><li>Yes, And: http://www.flickr.com/photos/eyefruit/179553810/ </li></ul><ul><li>Potter: http://www.flickr.com/photos/eyefruit/179553810/ </li></ul><ul><li>Thank you: http://www.flickr.com/photos/darwinbell/2602728681 </li></ul><ul><li>Delete Key: http://www.flickr.com/photos/virgu/12496426/sizes/l/ </li></ul>
  66. 66. Deleted Scenes
  67. 67. <ul><li>“ You gotta make something good outta something bad” </li></ul><ul><li>- David Hoffman, Documentary Filmaker </li></ul>http://www.ted.com/index.php/talks/david_hoffman_on_losing_everything.html
  68. 68. The best time to plant a tree was always 20 years ago. The second best time is always today. www.flickr.com/photos/yahya/132963781
  69. 69. Experience is not what happens to you. It is what you do with what happens to you. - Aldous Huxley www.flickr.com/photos/amandafrice/3046548439/
  70. 70. <ul><li>1. Warm up (Prepare yourself) </li></ul>Improv principles of Leadership http://www.flickr.com/photos/carlitos80/427419092/
  71. 71. <ul><li>3. Stay in the moment </li></ul>Improv principles of Leadership http://www.flickr.com/photos/margaretv/3121527278/
  72. 72. <ul><li>6. Be Honest </li></ul>Improv principles of Leadership http://www.flickr.com/photos/waldopancake/407739741/in/set-72157594409406379/
  73. 73. <ul><li>9. Trust </li></ul>Improv principles of Leadership http://www.flickr.com/photos/jfchenier/428825569/
  74. 74. <ul><li>What you have + </li></ul><ul><li>What you create + </li></ul><ul><li>How you present it + </li></ul><ul><li>If they know about it + </li></ul><ul><li>Is it relevant? to them? + </li></ul><ul><li>= VALUE </li></ul>What is Value? flickr.com/photos/untitledprojects/191919992
  75. 75. You call that breakfast? http://www.flickr.com/photos/radiorover/2787677403/ http://www.mwctoys.com/images/review_jabba_1.jpg http://www.flickr.com/photos/arist/267143545/
  76. 76. Twitter is a filter
  77. 77. <ul><li>&quot;Learning and innovation go hand in hand. The arrogance of success is to think that what you did yesterday will be sufficient for tomorrow.&quot; -William Pollard </li></ul>http://www.flickr.com/photos/everrocks/344299141/
  78. 78. CHANGE SCILS Email circa 1992 http://www.flickr.com/photos/radiorover/2787677403/ http://caspian.dotconf.net/menu/Software/SendEmail/sendEmail-help.jpg
  79. 79. Leaders express core values in new ways <ul><li>&quot;The arrogance of success is to think that what you did yesterday will be sufficient for tomorrow.&quot; </li></ul><ul><li>-William Pollard </li></ul>www.flickr.com/photos/thaths/2535828044
  80. 80. <ul><li>“Our doubts are traitors. And make us lose the good we oft might win, By fearing to attempt.” </li></ul><ul><li>- William Shakespeare. </li></ul>http://www.flickr.com/photos/laurenmanning/1850215211/
  81. 81. <ul><li>&quot;If you have an apple and I have an apple and we exchange these apples then you and I will still each have one apple. </li></ul><ul><li>But if you have an idea and I have an idea and we exchange these ideas, then each of us will have two ideas.&quot; </li></ul><ul><li>-George Bernard Shaw </li></ul>http://www.flickr.com/photos/candicew/2584669968/
  82. 82. Overcoming Inertia http://www.flickr.com/photos/radiorover/2787677403/ http://www.mwctoys.com/images/review_jabba_1.jpg
  83. 83. http://www.brainrules.net/attention
  84. 84. http://www.brainrules.net/attention
  85. 85. The Changing Need of the Client http://www.flickr.com/photos/vernhart/1512271884/
  86. 86. Create a culture of insourcing
  87. 87. http://www.flickr.com/photos/radiorover/2787677403/ “ Twitter lets people know what’s going on about things they care about instantly, as it happens,” said Evan Williams, Twitter’s chief executive and co-founder. “In the best cases, Twitter makes people smarter and faster and more efficient.”
  88. 88. Not the only game in town
  89. 89. There is nothing permanent except change. - Heraclitus of Ephesus, circa 500 B.C.E.
  90. 90. Value is relative to their needs http://www.flickr.com/photos/radiorover/2787677403/ http://headrush.typepad.com/photos/uncategorized/userhierarchyofneeds.jpg 1 2 3 4 5 6
  91. 91. http://www.flickr.com/photos/radiorover/2787677403/ Brain v Computer

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  • griffey

    Apr. 27, 2009
  • chenhabiby

    Apr. 30, 2009
  • juliestrange

    May. 4, 2009
  • ahver

    Oct. 8, 2009
  • santoshojha

    Aug. 19, 2012
  • WalidSaafan

    Jun. 27, 2013
  • aaddul

    Nov. 22, 2013

Script and supporting materials at: http://peterbromberg.com/sla Throw out those 5 year strategic plans, change ain't what it used to be. Change no longer happens in slow, predictable, macro waves that allow us the time to make and execute big plans. Change now happens in a continual series of microbursts, each one potentially changing our experiences, behaviors, perceptions, and expectations in unexpected but potentially powerful ways. A new type of leadership is called for. A leadership that not only provides a map for change, but also empowers people in your organization to throw away the map and respond to clients' needs in the moment. A leadership that questions best practices, holding only lightly to the ways of the past. A leadership that monitors societal trends and embraces small innovations and good ideas no matter where they come from.

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