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User Centered Design for Projects
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Slides from an in-house workshop I gave at CV&A Consulting in Barcelona. They were looking to include user-centered design activities in their knowledge management and e-learning projects.
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User Centered Design for Projects
- 1. User Centered Design for Projects Peter Boersma info . nl FULL SERVICE INTERNET AGENCY CV&A Workshop, November 19, 2009
- 3. IxD - august 2009 © 2005-2009, Peter Boersma, peter@peterboersma.com
- 4. UCD Theory RESEARCH EVALUATE DESIGN
- 8. Practice prototype test user research launch pitch requirements RESEARCH EVALUATE DESIGN reviews estimate position document process review optimize scope trends roadmap scenarios promote quality teams
- 9. Practice prototype test user research launch estimate position pitch document process review requirements optimize scope trends roadmap scenarios BUSINESS MANAGE STRATEGY RESEARCH EVALUATE DESIGN promote quality teams reviews
- 10. Practice MANAGE STRATEGY RESEARCH EVALUATE DESIGN BUSINESS
- 12. Practice pitch BUSINESS optimize
- 19. Practice pitch BUSINESS optimize
- 21. Practice position trends roadmap scenarios STRATEGY
- 22. Strategy: Trends
- 23. Strategy: Positioning content sales community Core brand Big Competitor 2 Client 2011 Competitor Big Competitor 1 Compe-titor Comptetitor comptetitor subbrand BrandX Client
- 24. Strategy: Scenarios A B or client.com subsite-X.client.com subsite-Y.client.com client.com
- 26. Practice position trends roadmap scenarios STRATEGY
- 27. Practice DESIGN RESEARCH EVALUATE
- 45. Practice DESIGN RESEARCH EVALUATE
- 46. Practice pitch optimize BUSINESS
- 47. Business: Measure to Optimise Old online form - 1 step to fill out - 1 step to print - 1 thank-you page New online form - 1 step for customer Y/N - 4 steps to fill out the form - 1 step to print - 1 thank-you page 7.7% 20.3% conversion rate conversion rate
- 48. Business: Experiment to Optimise
- 49. Practice pitch optimize BUSINESS
- 50. Practice estimate document process requirements scope MANAGE quality teams reviews
- 51. Manage: Estimate
- 54. Manage: Focus in Scope hard easy essential contribution Quick wins Maintenance Winners Quality improvements Pick just a few of these!
- 57. Manage: Quality Use Cases Test Scripts Issues Fixes Design & Implementation
- 58. Manage: Quality
- 59. Manage: Quality
- 60. Manage: Quality
- 62. Manage : reviews Create Deliver
- 63. Manage : reviews Create Deliver Edit
- 64. Manage : reviews Edit Review Deliver Create
- 65. Manage : reviews Edit Deliver Review Prepare Review Technical Review Team Review Client Review Project Review designer designer’s senior project lead team reviewers responsible for signoff
- 66. Manage : reviews Edit Review Deliver Create
- 67. Manage : reviews Create Edit Project Approach Review Technical Approach Review Create Approach Review
- 68. Manage : reviews Edit Review Deliver Create
- 69. Manage : reviews Create Edit Project Evaluation Technical Evaluation Review Deliver
- 70. Manage : reviews Edit Review Deliver Approach Evaluate
- 72. Very basic
- 77. somewhat complex
- 98. Practice estimate document process requirements scope MANAGE quality teams reviews
- 99. UCD Practice prototype test user research launch estimate position pitch document process review requirements optimize scope trends roadmap scenarios BUSINESS MANAGE STRATEGY RESEARCH EVALUATE DESIGN promote
- 100. User Centered Design for Projects Peter Boersma info . nl FULL SERVICE INTERNET AGENCY CV&A Workshop, November 19, 2009