Enabling Sustained Business Excellence




Part 6 of 8 - Analyze Phase

 Lean Six Sigma Practice @ KINDUZ




            ...
HTTP://NETWORK.KINDUZ.COM/

                 KINDUZ Consulting Network

• Network with Experts from all over the World
• D...
Analyze Phase

                                  Objective:
                                  To understand the reasons fo...
Value Stream Mapping – A Petrol Station / Gas Station Example



         Customers Enters     Helpers / Customer         ...
Fish Bone Analysis


                                                                                                     ...
Scatter plots

A simple tool that helps determine if a relationship exists
between two measures or indicators
            ...
Contact




          Website: http://www.kinduz.com/
           Email: services@kinduz.com
          India Office: +91-40...
http://www.kinduz.com

                                               7
         © 2009 KINDUZ - All rights reserved
Upcoming SlideShare
Loading in …5
×

06 of 08 Lean Six Sigma Overview - Analyze Phase of DMAIC

2,911 views

Published on

06 of 08 Lean Six Sigma Overview - Analyze Phase of DMAIC

For access tovideos, blogs, discussions and experts refer http://network.kinduz.com/

Published in: Business, Technology
0 Comments
1 Like
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
2,911
On SlideShare
0
From Embeds
0
Number of Embeds
18
Actions
Shares
0
Downloads
419
Comments
0
Likes
1
Embeds 0
No embeds

No notes for slide

06 of 08 Lean Six Sigma Overview - Analyze Phase of DMAIC

  1. 1. Enabling Sustained Business Excellence Part 6 of 8 - Analyze Phase Lean Six Sigma Practice @ KINDUZ Corporate Presentation | KINDUZ Business Consulting | http://www.kinduz.com/
  2. 2. HTTP://NETWORK.KINDUZ.COM/ KINDUZ Consulting Network • Network with Experts from all over the World • Download Templates, Checklists, Frameworks for study • Access Video Recordings, Blogs of Experts • Post Questions and get Answers, Participate in Discussions • Lifetime Access Corporate Presentation | KINDUZ Business Consulting | http://www.kinduz.com/ © 2009 KINDUZ - All rights reserved 1
  3. 3. Analyze Phase Objective: To understand the reasons for variation and identify potential root causes, stratify and analyze the opportunities for improvement, determine sources of variation, identify a Control Define specific problem and define an easily Performance Opportunities understood problem statement. Inputs Key Deliverables • Input, Process, and Output Analyze Opportunity: • Indicators Data Analysis • Identify Potential Root Causes • Operational Definitions • Validated Root Causes • Apply Failure Modes and Effects (FMEA) • Data Collection Formats and • Problem Statements • Implement Comparative Methods • Plans Sources of Variation • Conduct Sources of Variation (SOV) • Baseline Performance • Process FMEA Studies • Metrics Potential Solutions • Conduct Correlation and Regression • Process Capability Sigma Analyses • Cost of Poor Quality (COPQ) • Productive Team Atmosphere Improve Measure Performance Performance Corporate Presentation | KINDUZ Business Consulting | http://www.kinduz.com/ © 2009 KINDUZ - All rights reserved 2
  4. 4. Value Stream Mapping – A Petrol Station / Gas Station Example Customers Enters Helpers / Customer Customer Starts Petrol Station Fills Tank Vehicle Customer Finds Customer Carefully Customer Stops Pump with Smallest Exits, avoiding other Vehicle Cue Standing Traffic Customer Waits in a Customer Makes Customer Exits Cue Payment Goal is to Eliminate or Make Non-Value Add Activities More Efficient Corporate Presentation | KINDUZ Business Consulting | http://www.kinduz.com/ © 2009 KINDUZ - All rights reserved 3
  5. 5. Fish Bone Analysis • A thinking tool that helps to organize ideas Very less time with about potential assigned associates Associates working on to focus on causes of a Process Improvements Is a boring activity reviewing PIPs that are critical to business problem which don’t come as PIPs Too much manual effort required in excel. Such activities are lined  It is a graphical Lot of effort goes into for the entire year filling excel sheets instead display to probe of reviewing PIPs for and show relationships High variation in Review Age between a problem (effect) Periodic reviews and its possible not happening based on metrics causes Formal controls not  While building a defined, documented and agreed upon. Fishbone, it is No detailed formal good to have process laid out people with with formal SLA’s knowledge of resulting in slackness Very few controls in the system different parts of in place for checks the process participate Corporate Presentation | KINDUZ Business Consulting | http://www.kinduz.com/ © 2009 KINDUZ - All rights reserved 4
  6. 6. Scatter plots A simple tool that helps determine if a relationship exists between two measures or indicators Other Tools:  It provides a visual image of how potential process factors are (or are not) related to key outcome • Lean Tools  An indication of any relationship is followed by more formal • 7 QC Tools statistical methods (if necessary) • Correlation Student Theory Practical • Regression A 59 70 • FMEA B 63 69 C 64 76 Practical • Hypothesis D 70 79 E 74 76 Testing F 78 80 • Annova G 79 86 H 82 77 • DOE I 86 84 • Etc. J 92 90 Theory Theory Corporate Presentation | KINDUZ Business Consulting | http://www.kinduz.com/ 5 © 2009 KINDUZ - All rights reserved
  7. 7. Contact Website: http://www.kinduz.com/ Email: services@kinduz.com India Office: +91-40-40165594 Workshop Knowledgebase: http://kinduz.ning.com/ Corporate Presentation | KINDUZ Business Consulting | http://www.kinduz.com/ 6 © 2009 KINDUZ - All rights reserved
  8. 8. http://www.kinduz.com 7 © 2009 KINDUZ - All rights reserved

×